Help From Etc Technical Services - ETC ColorSource Raceway Installation Manual

Help from ETC Technical Services

If you are having difficulties, and your problem is not addressed by this document, try the ETC
support website at
none of these resources are sufficient, contact ETC Technical Services directly at one of the
offices identified below. Emergency service is available from all ETC offices outside of normal
business hours.
When calling for help, take these steps first:
• Prepare a detailed description of the problem
• Go near the equipment for troubleshooting
• Find the project number for your specific ColorSource Raceway installation (located on the
termination box)
• Find your notification number if you have called in previously
Americas
ETC, Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
Asia
ETC Asia
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
techservasia@etcasia.com
France
ETC France
62-64 rue Danielle
Casanova
Saint-Denis Cedex
F93200
+33 1 4243 3535
techservltd@etcconnect.com
2
support.etcconnect.com or the main ETC website at etcconnect.com. If
United Kingdom
ETC Ltd - UK
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
techservltd@etcconnect.com
Germany
ETC GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
ColorSource Raceway Installation Manual