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Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the references given in this
document. To search more widely, try the ETC website at www.etcconnect.com. If none of
these resources are sufficient, contact ETC Technical Services directly at one of the offices
identified below. Emergency service is available from all ETC offices outside of normal
business hours.
When calling for help, please:
• Have a detailed description of the problem
• Be near the equipment for troubleshooting
• Have a notification number if you have called in previously
Americas
Electronic Theatre Controls Inc.
Technical Services Department
3031 Pleasant View Road
Middleton, WI 53562
800-775-4382 (USA, toll-free)
+1-608 831-4116
service@etcconnect.com
Asia
Electronic Theatre Controls Asia, Ltd.
Technical Services Department
Room 1801, 18/F
Tower 1, Phase 1 Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
+852 2799 1220
service@etcasia.com
Safety
BluesSystem products are intended for professional use only. Read the entire manual
before using this equipment.
Introduction
United Kingdom
Electronic Theatre Controls Ltd.
Technical Services Department
26-28 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
service@etceurope.com
Germany
Electronic Theatre Controls GmbH
Technical Services Department
Ohmstrasse 3
83607 Holzkirchen, Germany
+49 (80 24) 47 00-0
techserv-hoki@etcconnect.com
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