Troubleshooting Guide; Troubleshooting Tests - Kenmore Oasis 110.67032600 Manual

TROUBLESHOOTING GUIDE

Some tests will require accessing components. See Figure 1 for component locations.
PROBLEM
NOTE: Possible Cause/Tests MUST be performed in the sequence shown for
each problem.
1. Supply connections. See TEST #1.
WON'T POWER UP.
(No response when
2. Check harness connections.
buttons are pressed.)
3. User interface assembly. See TEST #6.
1. If number display flashes, check to be sure the
door is completely shut, and press and hold down
WON'T START CYCLE
START for about 1 second.
WHEN START BUTTON
IS PRESSED.
2. See TEST #3a.
3. See TEST #7.
1. Check STOP button. See TEST #6.
WON'T SHUT OFF
2. User interface assembly. See TEST #6.
WHEN EXPECTED.
3. Moisture sensor. See TEST #5.

TROUBLESHOOTING TESTS

NOTE: These checks are done with the dryer
unplugged or disconnected from power.
TEST #1 Supply Connections
This test assumes that proper voltage is pres-
ent at the outlet.
1. Unplug dryer or disconnect power.
2. Remove the cover plate from the back of
the dryer. See Figure 3.
Cover
Plate
Figure 3. Remove the cover plate.
POSSIBLE CAUSE / TEST
Remove Screw
L1
PROBLEM
CONTROL WON'T
ACCEPT SELECTIONS. User interface assembly. See TEST #6.
1. Heater. See TEST #4.
WON'T HEAT. 2. Check harness connections.
3. Check installation.
HEATS IN AIR CYCLE. Heater. See TEST #4.
1. Check the dryness setting for auto cycles.
2. Check for full lint screen.
SHUTS OFF BEFORE 3. Check for clogged vent.
CLOTHES ARE DRY.
4. Moisture sensor. See TEST #5.
5. Dryness level adjust. See Adjusting
Customer-Focused Drying Modes.
3. Make sure the power cord is securely
fastened to the terminal block.
4. With an ohmmeter, check for continuity
between the neutral (N) terminal of the
plug and the center contact on the termi-
nal block. See Figure 4.
Power Cord
Plug
N
Figure 4. Plug-to-terminal connections.
• If there is no continuity, replace the
power cord and test the dryer.
• If there is continuity, go to step 5.
5. In a similar way, check which terminal
of the plug is connected to the left-most
contact on the terminal block and make
a note of it. This will be L1 (black wire) in
the wiring diagram. See Figure 4 and the
appropriate wiring diagram in Section 7.
• When this is found, go to step 6.
• If neither of the plug terminals have
continuity with the left-most contact of
the terminal block, replace the power
cord and test the dryer.
6-5
POSSIBLE CAUSE / TEST
Terminal Block
L1
COM