Polycom RealPresence Centro User Manual page 52

End a Help Desk Call
You can end an audio-only help desk call. When the help desk is a participant in an active multipoint call,
you can disconnect the help desk from the call or end the entire call.
Procedure
» Do one of the following:
• On the Help screen, touch Hang Up Help Desk.
• Under Participants, find Help Desk and touch
View POST Warnings
If any warnings occur during the POST, you can view them after the RealPresence Centro starts.
Procedure
1. Tap to open the Quick Access menu, then tap
> Active Alerts.
2. For more details, select More Information.
System Information
Note that your administrator might ask you for the system serial number, software version, any active alert
messages, and other information.
Locate the System Serial Number
You can view the system's 14-digit serial number on the local interface of the RealPresence Centro.
Procedure
» Tap to open the Quick Access menu, then tap
Information > System Detail.
Locate the Software Version
You can view the software version on the local interface of the RealPresence Centro.
Procedure
» Tap to open the Quick Access menu, then tap
Information > System Detail.
Locate Active Alert Messages
You can view the active alert messages on the local interface of the RealPresence Centro.
, or touch Hang Up to end the call.
Settings > System Information > Status
Settings >System Information >
Settings > System Information >
Troubleshooting
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