Polycom RealPresence Centro User Manual page 43

Store a Camera Preset
You can store a custom camera position on the RealPresence Touch device.
Procedure
1. From the Home screen, tap
2. Tap Camera Presets.
3. Select a position numbered 0 to 9 by touching and holding one of the presets.
The new position displays immediately and you can add a label for the preset.
Select a Camera Preset
Using previously stored camera presets, you can quickly move the camera to a desired position.
Procedure
1. On any screen, tap
2. Tap and hold one of the camera positions to select the preset.
View Camera Presets
You can view stored camera positions on the RealPresence Touch device. Icons for preset positions 0-9
are shown on the screen. The default position is 0.
Procedure
1. On any screen, tap
2. Tap Camera Presets.
Troubleshooting
Your administrator is available to assist you when you encounter difficulties. If you are having problems
making a call, however, try the troubleshooting tips below first.
Make a Test Call
To troubleshoot any issues making video calls, call a Polycom video site to test your setup. A list of
worldwide test numbers is available at www.polycom.com/videotest.
When placing test calls, try the following:
• Make sure the number you dialed is correct, then try the call again. For example, you might need to
dial 9 for an outside line or include a long distance access or country code.
• To find out if the problem exists in your system, ask the person you were trying to reach to call you
instead.
• Find out if the system you are calling is powered on and is functioning properly.
• If you can make calls but not receive them, make sure that your system is configured with the
correct number.
If you are not able to make test calls successfully and you have verified that the equipment is installed
and set up correctly, contact your administrator for further assistance.
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> Camera Presets.
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Using RealPresence Centro with Skype for Business
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