ERROR
EN- 26
WHAT DOES
IT MEAN?
Self-Test Error –
Fluid Circuit:
The Control Unit has
detected an electronic
problem in the fluid circuit
on start-up.
Temperature
Calibration Error:
The Control Unit has
detected a failure in the
Temperature Control circuit
or is being operated outside
of the advised temperature
range (33.8-104 degrees
Fahrenheit).
Control Unit
will not turn on:
Control Unit won't reach
Target Temperature, or
temperature is unstable:
WHAT CAN
I DO?
•
Turn off the Control Unit.
•
Turn the Control Unit back on and resume
treatment.
•
If the problem persists, contact Customer
Service.
•
Be sure you are operating the system
within the advised temperature range of
33.8-104 degrees Fahrenheit and storing
the system within the advised temperature
range of 33-120 degrees Fahrenheit.
•
Turn the Control Unit off.
•
Fill the Control Unit with ice and water per
the label instructions inside the reservoir.
•
Turn the unit back on again and push Play/
Pause.
•
Repeat this process up to three times.
•
If the problem persists, contact Customer
Service.
•
Press the power button. If no orange or
green light is illuminated, make sure the AC
Adapter is plugged into a working electrical
outlet and all connections are secure.
(Test outlet with another electrical device.)
•
Press the power button again. If the Control
Unit still will not turn on, call Customer
Service.
The fill-line labels within the reservoir indicate an
ice/water ratio that will assist the Control Unit
in achieving the temperature you've specified
using the Temperature Knob. If you have filled
the Control Unit according to the fill-line labels
and are still unable to achieve your desired
target temperature, try the following steps:
• If you are still unable to achieve WARMER
temperatures, be sure the Temperature
Knob is turned to full warm, use less ice, and
reduce the amount of water if necessary.
• If you are still unable to achieve COLDER
temperatures, be sure the you are using
ATX Series Heat Exchangers. Confirm that
the Temperature Knob is set to full cold and
that the reservoir is full of ice, replenishing
frequently and stirring the reservoir to break
up large formations of ice if necessary. Make
sure there are no kinks in the Wrap or
Connector Hose. Reapply the Wrap, making
sure to follow all accompanying application
instructions. Finally, if you still cannot
achieve the coldest temperature desired,
adding more water than what is indicated by
the reservoir fill-line labels may also allow
the Control Unit to reach colder
temperatures. To achieve this effect, water
may be added to the top of the ice level.
CAUTION: By overfilling the reservoir as in
the last step, the temperature control feature
of the system will not work and the Control
Unit will be administering therapy at "full
cold." Consult the Warnings on page 16 to
make sure you take proper steps to minimize
the risk of injury.
Need help?
Do you have a question about the GRPro 2.1 CONTROL UNIT and is the answer not in the manual?