Game ready GRPro 2.1 CONTROL UNIT User Manual page 59

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  • ENGLISH, page 35
ERROR
Need more help with a problem? In the U.S. call Game Ready Customer Service at
1.888.426.3732 (+1.510.868.2100); from outside of the U.S. please contact your local distributor.
WHAT DOES
IT MEAN?
Under Pressure: The
Control Unit can't reach
its target maximum
compression. This often
indicates that there is
a leak in the pneumatic
compression circuit, either
in the Connector Hose,
Wrap or Control Unit. Or
it may occur because the
hook and loop fastener on
your Wrap has worn out.
Deflation Error: The Control
Unit has detected that
the Wrap has not properly
deflated.
Pump Performance Error:
The Control Unit has
determined that the fluid
pump may be working too
hard. This could be caused
by ice or debris in the fluid
circuit. In order to prevent
possible damage to the fluid
pump, the unit will stop
therapy.
Low Flow: Control Unit
has detected something
blocking the water flow.
WHAT CAN
I DO?
Make sure the Wrap is applied securely.
Try using a different Wrap and Hose to
isolate which component may be producing
the error. For example, an error which
occurs with a Shoulder Wrap but not a Knee
Wrap may indicate that the Shoulder Wrap
is causing the error: not the Control Unit.
If using a Dual Hose, make sure you have
two Wraps attached.
Turn the Control Unit off.
If there is air left in the Wrap, disconnect
the Wrap from the Connector Hose and
manually deflate the Wrap by applying
pressure to it.
Reconnect the Hose to the Wrap and
reapply the Wrap to the body.
Turn the Control Unit on and press play/
pause.
Make sure the Wrap is applied securely
against the body.
If possible, try using a different Wrap and
Hose to isolate which component may be
producing the error. For example, an error
which occurs with a Shoulder Wrap but not a
Knee Wrap may indicate that the Shoulder
Wrap is causing the error: not the Knee
Wrap or Control Unit.
Turn the Control Unit off and back on again.
Reapply the Wrap, making sure to follow
all application instructions accompanying
the Wrap.
Disconnect and reconnect the hose from
the Control Unit and the Wrap, verifying
that an audible "click" is heard at both
connection points.
If that does not solve the problem turn the
Control Unit off for 20 minutes (to let the
pump cool down) before turning it on again
to try again.
• Be sure you are using ATX Series Heat
Exchangers.
• Check all hose connections.
• Disconnect and reconnect Wrap from
Connector Hose.
• Make sure there is water in the reservoir.
• Verify that the reservoir filter is not clogged.
• Make sure there are no kinks in the Wrap or
Connector Hose.
• Reapply the Wrap snugly, making sure
to follow all application instructions
accompanying the Wrap.
• Turn the Control Unit off and on again.
• Disconnect and reconnect the hose from
the Control Unit and the Wrap.
EN-25

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