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Table of Contents
Troubleshooting
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Summary of Contents for Novatel MT 3060 U
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Page 1: Troubleshooting Guide
90029335 MT 3060 U Troubleshooting Guide Version 1.00 Draft A March 7, 2016... - Page 2 Nothing contained in this user manual should be construed as granting by implication, estoppel, or otherwise, a license or right of use of Novatel Wireless or any other Trademark displayed in this user manual without the written permission of Novatel Wireless or its respective owners.
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Page 3: Table Of Contents
Contents Introduction ............................4 MT 3060 Models ............................2 Prerequisites ..............................3 Initial Steps ............................... 3 Troubleshooting ...........................4 GPS Issues ..............................10 GPS Drift Issue ............................10 GPS Lock Issue ............................10 OBD Issues ..............................11 Device Reports an Incorrect VIN ......................11 Device Reports a Corrupted VIN ...................... -
Page 4: Introduction
Introduction MT 3060 Models Prerequisites... -
Page 5: Mt 3060 Models
MT 3060 U § This troubleshooting guide refers to the MT 3060 U, which contains a micro SIM. The MT 3060 G is similar, but contains a mini SIM. The MT 3060 R does not include a SIM. Top View... -
Page 6: Prerequisites
First determine if the device is reporting data. If the device is reporting to the cloud-based DM server and local server, continue to troubleshoot the GPS or OBD related issues described in the next chapter. MT 3060 U Troubleshooting Guide... -
Page 7: Troubleshooting
Troubleshooting GPS Issues OBD Issues Troubleshooting Conclusions MT 3060 U Troubleshooting Guide... -
Page 8: Gps Issues
Bent pins can occur when a SIM is replaced and the device is opened. 2. If the cannot obtain a GPS lock, verify that the pins are not making contact with the copper pads on the main board. MT 3060 U Troubleshooting Guide... -
Page 9: Obd Issues
If not, this could be the result of a vehicle compatibility issue. i. If other vehicles of the same year, make, and model do not have the issue, it could be an OBD MT3060 device issue. MT 3060 U Troubleshooting Guide... -
Page 10: Obd Device Leds Do Not Blink
GPS lock. c. The red LED is for protocol detect between the OBD device and the vehicle ECU. When the device detects the protocol of the vehicle, it will blink slowly. MT 3060 U Troubleshooting Guide... -
Page 11: Troubleshooting Conclusions
If device is found to be defective based on the above information, follow the RMA procedure, providing a clear description of the issue found, procedures used to detect the issue, and the ID of the device. MT 3060 U Troubleshooting Guide... -
Page 12: Extended Debug
> Get Firmware version for OBD of device $OBDVER: 1-D8 at$nwgmr? > Get detailed version information Chipset: QSC6270 Radio: 20.2.2.51 Smart Agent: 22.5 App: HW Rev: 0,0,1 PRI Info: 90029243 Rev 1 MT 3060 HT NA V2-D7 PRI Version: 1 MT 3060 U Troubleshooting Guide... - Page 13 AT$OBDTST=17 > Returns some useful OBD information. Not all OBD parameters support buy all vehicles OBD prot 255, state 0, std 0, volts 12247, air temp 0 MAF 0, SSC 0, mil_on 0, DCC 0 MT 3060 U Troubleshooting Guide...
- Page 14 Mode 1 Pid 2 FzDTC 0000, Mode 2 Pid 2 FzDTC 0000 Fuel: Sts 0, input 0, pres 0, type 0, eth 0 Engine: load 0, temp 0, rpm 0, time 0, kmh 0 VIN: , odo 0 vin msg 0:0:0 MT 3060 U Troubleshooting Guide...
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