Call Forwarding (Fwd)/Do Not Disturb (Dnd) Features; Call Forwarding (Fwd)/Do Not Disturb (Dnd); Call Forwarding (Fwd)/Do Not Disturb (Dnd)-Summary - Panasonic KX-TDA30 Features Manual

1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features

1.3

Call Forwarding (FWD)/Do Not Disturb (DND)

Features
1.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)
1.3.1.1 Call Forwarding (FWD)/Do Not Disturb (DND)—SUMMARY
Description
When an extension user cannot answer calls (e.g., he is busy, or not at his desk), it is possible to forward or
refuse calls using the following features:
1)
Call Forwarding (FWD)
2)
Do Not Disturb (DND)
1.
FWD
Extensions and incoming call distribution groups can forward their incoming calls to preset destinations.
(→ 1.3.1.2 Call Forwarding (FWD))
2.
DND
Callers to an extension will hear a tone to inform them that the extension user is not available. (→
1.3.1.3 Do Not Disturb (DND))
Conditions
• FWD and DND features apply to:
Intercom calls (including doorphone calls), and trunk calls (including a call from an extension that
placed a trunk call on a consultation hold.)
• FWD/DND Button
Both the FWD and DND features for the extension can be customised on a flexible button.
Only one of the features will work at a time.
Multiple types of FWD/DND buttons can be customised on an extension.
• Group FWD Button
The FWD feature for the incoming call distribution group can be customised on a flexible button.
Multiple types of Group FWD buttons can be customised on an extension.
[FWD/DND Button and Group FWD Button Types]
FWD/DND for Extension FWD/DND—Internal
FWD for Incoming Call
Distribution Group
60 Feature Guide
Type
FWD/DND—External
FWD/DND—Both
Group FWD—Internal
Group FWD—External
Group FWD—Both
Description
Works for incoming intercom calls
Works for incoming trunk calls
Works for all incoming calls
Works for incoming intercom calls
Works for incoming trunk calls
Works for all incoming calls