1.3 Call Forwarding (FWD)/Do Not Disturb (DND) Features
1.3
Call Forwarding (FWD)/Do Not Disturb (DND)
Features
1.3.1
Call Forwarding (FWD)/Do Not Disturb (DND)
1.3.1.1
Call Forwarding (FWD)/Do Not Disturb (DND)—OVERVIEW
Description
When an extension user cannot answer calls (is on a call, out of the office, etc.), it is possible to forward or
refuse calls directed to that extension using the following features:
1.
Call Forwarding (FWD)
2.
Do Not Disturb (DND)
1.
FWD
Extension users can forward their incoming calls to preset destinations (
(FWD)).
2.
DND
An extension user can send a DND tone to let the caller know that he or she is not available (
Do Not Disturb (DND)).
Conditions
•
FWD/DND Button
If a proprietary telephone (PT) does not have an FWD/DND button, a flexible CO button can be
customised as an FWD/DND button.
[Button Status]
The FWD/DND button shows the current status as follows:
Light Pattern
Red on
Slow red flashing
Off
•
Setting a new FWD mode, such as All Calls or Busy/No Answer, or the DND feature, clears the status
of the previous FWD mode or DND feature.
Feature Guide References
1.18.1 Fixed Buttons
1.18.2 Flexible Buttons
30
Feature Guide
DND on
FWD on
FWD/DND off
1.3.1.2 Call Forwarding
Status
1.3.1.3