Brother HL-J6000DW Service Manual
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Brother HL-J6000DW Service Manual

Inkjet mfc
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Table of Contents

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MODELS:
HL-J6000DW/J6100DW/T4000DW
MFC-J3530DW/J3930DW/J6530DW
MFC-J6535DW/J6545DW/J6730DW
MFC-J6930DW/J6935DW/J6945DW
MFC-J6947DW/T4500DW
Read this manual thoroughly before maintenance work.
Keep this manual in a convenient place for quick and easy reference at all times.
July 2016
SM-FAX172
8CH1* (4)
Brother Inkjet MFC
SERVICE MANUAL
Confidential

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Summary of Contents for Brother HL-J6000DW

  • Page 1 Brother Inkjet MFC SERVICE MANUAL MODELS: HL-J6000DW/J6100DW/T4000DW MFC-J3530DW/J3930DW/J6530DW MFC-J6535DW/J6545DW/J6730DW MFC-J6930DW/J6935DW/J6945DW MFC-J6947DW/T4500DW Read this manual thoroughly before maintenance work. Keep this manual in a convenient place for quick and easy reference at all times. July 2016 SM-FAX172 8CH1* (4) Confidential...
  • Page 2 Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies.
  • Page 3 Preface This Service Manual is intended for use by service personnel and details the specifications, construction, and maintenance for the Brother machines noted on the front cover. It includes information required for troubleshooting and service--disassembly, reassembly, and lubrication--so that service personnel will be able to understand equipment function, repair the equipment in a timely manner and order spare parts as necessary.

  • Page 4: Table Of Contents

    TABLE OF CONTENTS SAFETY INFORMATION......................i CHAPTER 1 SPECIFICATIONS ..................1-1 GENERAL ........................1-1 General........................1-1 Media Specification ....................1-1 Paper Handling...................... 1-7 LCD Panel ......................1-8 Memory........................1-8 Interface......................... 1-9 Others........................1-9 FAX..........................1-11 PRINTER ........................1-11 COPY..........................1-12 SCANNER ........................
  • Page 5 Document Feeding Path/Recording Paper Feeding Path ........2-5 2.2.1 Document Feeding Path ................2-5 2.2.2 Recording Paper Feeding Path..............2-5 Parts Names and Functions .................. 2-6 Block Diagram ....................... 2-8 Components ......................2-9 ERROR INDICATION....................2-10 Error Code ......................2-10 Error Messages ....................
  • Page 6 4.7.4 Wrinkles on documents................2-83 4.7.5 Document size not correctly detected ............2-83 Scanned-image Problems ................... 2-84 4.8.1 Defective images..................2-84 4.8.2 Troubleshooting from image defect............. 2-84 Fax Problems ...................... 2-89 4.9.1 No faxes can be sent .................. 2-89 4.9.2 No faxes can be received................
  • Page 7 Top Cover ASSY (Printer model) ................ 3-51 Document Scanner Side Cover L (MFC model) ..........3-54 Document Scanner Side Cover R/< India model only > Document Scanner Dust Foam ......................3-59 9.10 ADF Unit/Document Scanner Unit............... 3-60 9.11 ADF Front Cover ....................3-61 9.12 ADF Side Cover....................
  • Page 8 9.46 CR Encoder Strip....................3-117 9.47 Carriage Motor....................3-118 9.48 Flushing Base....................3-121 9.49 LT Frame ASSY (T2 Paper Pull-in Roller L/R) ..........3-122 9.50 T2 Bank ASSY....................3-126 9.51 Power Supply PCB ASSY ................. 3-127 9.52 Switchback Roller ....................3-129 9.53 PF Encoder Disk....................
  • Page 9 1.12 Updating of paper feeding correction values (Maintenance mode 58 / User menu)......................4-7 1.13 Adjustment of margins in borderless printing (Maintenance mode 66) ....4-7 1.14 Reset purge and flushing counts ................4-7 1.15 < Paper remaining sensor model only > Disable inter-machine variation calibration for paper remaining sensor (Maintenance mode 88 <Selector 1 on AMS04>) ..
  • Page 10 Adjustment of margins in borderless printing (Maintenance mode 66) ....4-17 < Only when replacing the Paper feed arm frame ASSY or LT frame ASSY of the paper remaining sensor model > Disable inter-machine variation calibration for paper remaining sensor(Maintenance mode 88 <Selector 1 on AMS04>)....4-17 Check printing......................
  • Page 11 1.3.23 Adjustment of Margins in Borderless Printing (Maintenance mode 66) ..5-39 1.3.24 Updating of Head Property Information and Backup/Restoration of Head Calibration Data (Maintenance mode 68) ........... 5-41 1.3.25 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) ..5-43 1.3.26 Customizing Destinations (Maintenance mode 74)........

  • Page 12: Safety Information

    SAFETY INFORMATION WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious injuries. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injuries. IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in damage to property or loss of machine functionality.
  • Page 13  To use the machine safely WARNING ELECTRICAL HAZARDS Failure to follow the warnings in this section may create the risk of an electrical shock. In addition, you could create an electrical short, which may create the risk of a fire. There are high-voltage electrodes inside the machine.
  • Page 14 DO NOT take apart or attempt to convert the machine. This may create a risk of fire or electrical shock. Such conduct may also be punished by the law. If the machine has been dropped or the casing has been damaged, there may be the possibility of an electrical shock.
  • Page 15 FIRE HAZARDS Failure to follow the warnings in this section may create the risk of a fire. DO NOT use flammable substances, any type of spray, or an organic solvent/liquid containing alcohol or ammonia to clean the inside or outside of the machine. Doing so could cause a fire or electrical shock.
  • Page 16 CAUTION Wait until pages have exited the machine before picking them up. Failure to do this may cause injury to your fingers by trapping them in a roller. DO NOT put your hand or any foreign objects into the ink insertion slot. Doing this may cause injury.
  • Page 17 When changing the tray size from the Ledger, A3, Legal or Folio size to the original size, be careful not to pinch your fingers in the gaps or slots in the bottom of the tray. It may cause injury to you. Be careful not to put your fingers in the areas shown in the illustrations.
  • Page 18 To prevent possible injuries, at least two people should lift the machine. One person should hold the front of the machine, and one person should hold the back, as shown in the illustration below. Carry the machine by sliding your hands into the handhold indentations located on each side of the machine.
  • Page 19 DO NOT carry the machine by holding the areas shown in the illustrations. Doing this may cause the machine to slip out of your hands and may result in injury. viii Confidential...
  • Page 20 When carrying the machine, remove the trays if they have been expanded to hold large paper such as Ledger, A3, Legal or Folio size paper. The weight of the paper could cause the trays to fall and cause injury to you. If the ink contacts your skin or gets into your eye or mouth, please follow these steps immediately: - If your skin comes into contact with the ink, wash your skin with water and soap...
  • Page 21 Precautions for Troubleshooting and/or Disassembly/Assembly Be sure to observe the following warnings and precautions to prevent any secondary troubles from happening by mishandling the machine during troubleshooting and/or disassembly/ assembly.  Precautions Be sure to observe the following to prevent any secondary troubles from happening during troubleshooting and/or disassembly/assembly.
  • Page 22 (16) Before packing the machine for sending it back to the user after repairs, be sure to clean the flushing guide with a cleaner stick as shown below to prevent ink splashing during transportation. Flushing guide Cleaner stick Flushing base Confidential...

  • Page 23: Chapter 1 Specifications

    CHAPTER 1 SPECIFICATIONS This chapter lists the specifications of each model, which enables you to make a comparison of different models. GENERAL General HL-J6000DW/ MFC-J3530DW/J3930DW/J6530DW/J6535DW/J6545DW/ MFC- Model HL-T4000DW J6100DW J6730DW/J6930DW/J6935DW/J6945DW/J6947DW T4500DW BHS13plus BHM17HT BHM17HT Head Head Head BHS13plus Head Print Head...
  • Page 24 Model MFC-J3530DW MFC-J3930DW MFC-J6530DW MFC-J6535DW <Landscape> A4, LTR, EXE, B5 (JIS) <Portrait> A3, LGR, B4 (JIS) , LGL, Folio, A5, B6 (JIS) , A6, Photo (102 x 152 mm/4 x 6"), Standard Tray Index card (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch, Mexico Legal, India Legal, 16K (195 x 270 mm) <Landscape>...
  • Page 25 Model MFC-J6545DW MFC-J6730DW MFC-J6930DW MFC-J6935DW <Landscape> A4, LTR, EXE <Portrait> A3, LGR, LGL, Folio, A5, A6, Photo (102 x 152 mm/4 x 6"), Standard Tray Index card (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch, Mexico Legal, India Legal <Landscape>...
  • Page 26 Model MFC-J6945DW MFC-J6947DW MFC-T4500DW <Landscape> A4, LTR, EXE, B5 (JIS) <Portrait> A3, LGR, B4 (JIS) , LGL, Folio, A5, B6 (JIS) , A6, Photo Standard Tray (102 x 152 mm/4 x 6"), Index card (127 x 203 mm/5 x 8"), Photo-L (89 x 127 mm/3.5 x 5"), Photo-2L (127 x 178 mm/5 x 7"), C5, Com-10, DL Envelope, Monarch, Mexico Legal, India Legal, 16K (195 x 270 mm) <Landscape>...
  • Page 27 Model HL-J6000DW HL-J6100DW HL-T4000DW Standard Tray 64-220 g/m (17-58 lb.) Lower Tray 64-120 g/m (17-32 lb.) 64-120 g/m 3rd Tray (17-32 lb.) Media Weights Manual Feed Slot MP Tray 64-220 g/m (17-58 lb.) Duplex Print 64-120 g/m (17-32 lb.) Standard Tray...
  • Page 28 Model MFC-J6545DW MFC-J6730DW MFC-J6930DW MFC-J6935DW Standard Tray 64-220 g/m (17-58 lb.) Lower Tray 64-120 g/m (17-32 lb.) 3rd Tray 64-220 g/m Media Manual Feed Slot (17-58 lb.) Weights 64-220 g/m 64-220 g/m MP Tray (17-58 lb.) (17-58 lb.) Duplex Print 64-120 g/m (17-32 lb.) 64-90 g/m...

  • Page 29: Paper Handling

    Paper Handling HL-J6000DW HL-J6100DW HL-T4000DW Model Standard Tray 250 (80 g/m Lower Tray 250 (80 g/m 3rd Tray 250 (80 g/m Paper Input (sheets) Manual Feed Slot MP Tray 100 (80 g/m Output Paper Capacity 100 (Up to A4/LTR, 80 g/m...

  • Page 30: Lcd Panel

    ), 50 (Over A4/LTR, 80 g/m (sheets) Standard Tray / Standard Tray / Auto Paper Low Detection Lower Tray / 3rd Tray Lower Tray Document Scan Size Sensor LCD Panel HL-J6000DW/J6100DW/T4000DW MFC-J3930DW/J6535DW/J6545DW/J6930DW/ Model MFC-J3530DW/J6530DW/J6730DW/T4500DW J6935DW/J6945DW/J6947DW Type & Size 2.7 inch TFT 3.7 inch TFT Touch-Panel...

  • Page 31: Interface

    Interface HL-J6000DW/J6100DW HL-T4000DW Model MFC-J3930DW/J6930DW/J6935DW/ MFC-J3530DW/J6530DW/J6535DW/ J6945DW/J6947DW J6545DW/J6730DW/T4500DW Host Interface Hi-Speed USB 2.0 Wireless LAN PictBridge USB flash memory Memory Stick Duo Memory Stick Extended High Capacity Memory Stick Pro/Pro Duo/Micro SD Memory Card Acceptable Media Cards SDHC Memory Card...
  • Page 32 Model MFC-J3530DW MFC-J3930DW MFC-J6530DW MFC-J6535DW Operating Environment Temperature 10-35 (20-33) degrees centigrade (Best Print Quality) Operating Environment Humidity 20-80 (20-80) % (Best Print Quality) US area 27/5.5/1.4/0.04 w 27/5.5/1.5/0.04 w Power Consumption Europe 27/6.0/1.6/0.04 w 29/6.5/1.7/0.04 w 27/6.0/1.6/0.04 w (Operating/ Asia/Oceania 27/6.0/1.6/0.04 w 29/6.5/1.7/0.04 w...

  • Page 33: Fax

    27.9 kg (61.5 lb) 24.2 kg (53.4 lb) 20.5 kg (45.2 lb) (Except for US area) (Except for US area) As for Taiwan, refer to US area As for Argentina and Chile, refer to Asia/Oceania HL-J6000DW/ MFC-J3530DW/J3930DW/J6530DW/J6535DW/J6545DW/ MFC- Model J6100DW/ J6730DW/J6930DW/J6935DW/J6945DW/J6947DW T4500DW...

  • Page 34: Copy

    COPY MFC-J3530DW/ HL-J6000DW/ MFC-J3930DW/ J6530DW/ MFC-J6545DW/ MFC-J6945DW/ Model J6100DW/ J6930DW/ J6535DW/ T4500DW J6947DW T4000DW J6935DW J6730DW Copy Speed ESAT (based on ISO/IEC 24735) 12/9 ipm 15/11 ipm (mono/color) Copy Speed FCOT (based on ISO/ 6/6 sec IEC 24735 Annex D) Print: Max.

  • Page 35: Software

    SOFTWARE HL-J6000DW/J6100DW/T4000DW MFC-J3530DW/J3930DW/J6530DW/J6535DW/ Model MFC-J6545DW/J6945DW/J6947DW/T4500DW J6730DW/J6930DW/J6935DW Windows 7 SP1/8/8.1/10 Windows Vista/7/8/8.1/10 Driver Windows Server 2008/2008 R2/2012/2012 R2/2016 Windows Server 2008/2008 R2/2012/2012 R2 Support OS Version Macintosh OS X v10.11.6, macOS v10.12.x/10.13.x OS X v10.9.5/10.10.x/10.11.x NETWORK Network HL-J6000DW/J6100DW/T4000DW MFC-J3530DW/J3930DW/J6530DW/ MFC-J6945DW/ Model...

  • Page 36: Supplies/Options

    SUPPLIES/OPTIONS MFC-J3530DW/ HL-J6000DW/ J3930DW/ MFC- J6100DW/ T4000DW/ Model J6530DW/ J6535DW/ MFC-J6545DW/J6945DW MFC- MFC- J6730DW/ J6935DW J6947DW T4500DW J6930DW MFC-J6545DW/J6945DW: 4,000/3,700 (For U.S.A. and Canada) 357/357 2,250/975 Bundled Cartridge (Except for China) 2,250/975 2,400/975 (Except for U.S.A. and (BK/CL) 2,400/975 Canada)

  • Page 37: Paper

    4 1/8 x 9 1/2 in. (104.7 x 241.3 mm) Monarch 3 7/8 x 7 1/2 in. (98.4 x 190.5 mm) PDF Print is available only for HL-J6000DW/J6100DW, MFC-J6935DW/J6945DW/J6947DW. Supported only in some countries. Paper weight and thickness Paper Type...
  • Page 38 , Legal, Mexico Legal, India Legal, Folio Supported only in some countries. When using plain paper 20 lb (80 g/ MP tray is recommended for glossy paper. Recommended print media Brother paper Paper Type Item Premium Plus Glossy Photo - Ledger BP71GLGR...
  • Page 39 Handle and Use Print Media  Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.  Avoid touching the shiny (coated) side of the photo paper. IMPORTANT DO NOT use the following kinds of paper: - Damaged, curled, wrinkled, or irregularly shaped 1: 0.08 in.(2mm) or greater curl may cause jams to occur.

  • Page 40: Unprintable Area

    10.2 Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.

  • Page 41: Chapter 2 Troubleshooting

    CHAPTER 2 TROUBLESHOOTING INTRODUCTION This section gives the service personnel some of the troubleshooting procedures to be followed if an error or malfunction occurs with the machine. It is impossible to anticipate all of the possible problems which may occur in future and determine the troubleshooting procedures, so this section covers some sample problems.
  • Page 42 Cleaning (1) Use a soft dry lint-free cloth. WARNING WARNING DO NOT use flammable solvent such as alcohol, benzine, thinner to clean the body of the machine. DO NOT use near by. Confidential...

  • Page 43: Overview

    OVERVIEW Cross-section Drawings 2.1.1 Document scanning Document feed roller 1 Document feed roller 2 Second side CIS unit * Document separation roller ADF separation pad Document tray Document pick-up roller Document ejection roller ADF document width actuator ADF document detection actuator First side CIS unit * Duplex scanning models only Document scanning position actuator...

  • Page 44: Printer Part

    2.1.2 Printer part Registration Paper Head/carriage unit Paper feed roller MP tray ASSY actuator ejection roller Switchback Switchback actuator roller Control panel ASSY Duplex paper feed roller T1 paper pull-in roller T1 bank ASSY T2 paper pull-in roller T2 bank ASSY T3 paper pull-in roller Intermediate roller...

  • Page 45: Document Feeding Path/Recording Paper Feeding Path

    Document Feeding Path/Recording Paper Feeding Path 2.2.1 Document Feeding Path Document feeding path during ADF scanning Fig. 2-3 2.2.2 Recording Paper Feeding Path Feeding path from MP tray Feeding path during duplex-printing Feeding path from Paper tray#1 Feeding path from Paper tray#2 Feeding path from Paper tray#3 Fig.

  • Page 46: Parts Names And Functions

    Parts Names and Functions ■ Document scanning and feeding Parts Names Functions ADF document detection This detects whether documents are set on the actuator document tray. ADF document width actuator Identify the document size. Document pick-up roller This pulls documents loaded in the document tray into the ADF.
  • Page 47 Parts Names Functions Switchback actuator This detects whether the printed recording papers are ejected. This detects the ending edge of recording paper after printing the first side when duplex-printing, adjusting timing to reverse the switchback roller rotation. This detects paper jamming in the ejector. Switchback roller This ejects the recording paper to the output paper tray.

  • Page 48: Block Diagram

    Block Diagram ADF Unit Scanner Unit ADF Document Size Sensor ADF Document Detec on Print Engine 1 Sensor/ADF Document Width Sensor PCB PF Encoder Sensor PCB MODULE Document Scanning Posi on Second First Side Document Cover Sensor Sensor PCB Switchback Sensor PCB Motor Side CIS Motor...

  • Page 49: Components

    Components ADF unit MP tray ASSY Document scanner unit FB stopper Upper cover FFC separator Edge cover Ink refill ASSY (for Ink tank model) Harness cover Tank case ASSY Head/carriage unit Maintenance unit Main PCB Wireless LAN Flushing box PCB ASSY Ink refill ASSY (for Ink cartridge model) Main PCB frame...

  • Page 50: Error Indication

    ERROR INDICATION To help the user or the service personnel promptly locate the cause of a problem (if any), the machine incorporates the self-diagnostic functions which display error messages for equipment errors. Error Code Error Refer to Contents Code page: 0D00 Paper jam during duplex-printing 2-25...
  • Page 51 Error Refer to Contents Code page: 2200 Black ink cartridge side IC chip relation defective 2-29 - It is judged as incompatible ink cartridge is loaded. 2201 Yellow ink cartridge side IC chip relation defective 2-29 - It is judged as incompatible ink cartridge is loaded. 2202 Cyan ink cartridge side IC chip relation defective 2-29...
  • Page 52 Error Refer to Contents Code page: 2A00 No black ink cartridge loaded. 2-32 - Detected by the ink cartridge detection sensor. 2A01 No yellow ink cartridge loaded. 2-32 - Detected by the ink cartridge detection sensor. 2A02 No cyan ink cartridge loaded. 2-32 - Detected by the ink cartridge detection sensor.
  • Page 53 Error Refer to Contents Code page: 4C01 Compound IC thermistor error 2-39 - The compound IC thermistor detected a temperature of -21 degree-C or less, or 125 degree-C or greater, when the machine was turned on. 4E00 Head voltage remains ON and does not turn OFF even after 15 minutes 2-39 have passed.
  • Page 54 Error Refer to Contents Code page: 8101 Recording paper size error (during FAX/list printing) (Only the models 2-43 with single tray) The registration sensor and paper width sensor detect recording paper smaller than the setting size. 8102 Recording paper size error (during PC printing) (Only the models with 2-43 single tray) The registration sensor and paper width sensor detect recording paper smaller than the setting size.
  • Page 55 Error Refer to Contents Code page: 8111 The paper size and paper type of each tray set during print setting are 2-46 different from before printing. This error occurs when the MP tray or manual feed slot has been specified as a pickup tray with the highest priority and plain paper has been specified as the paper type in auto tray switching print.
  • Page 56 Error Refer to Contents Code page: 9F01 3rd tray paper feed motor encoder sensor cannot detect rotation of the 2-50 3rd tray paper feed motor. A000 Time out occurred during data transfer for second side document 2-50 scanning. A100 Document scanner sensor detects that document scanner is open. 2-50 A200 Document scanning position sensor detects length of document 900 mm...

  • Page 57: Error Messages

    Error Messages Error Error Message State Reference Code 2-31 Black and White Print Only Ink cartridge reaches its replacement period. 2600 Replace Ink After judging as no ink by the ink remaining 2601 sensor, ink discharged for specified times. 2602 B&W Print Only The amount of remaining ink in one or more of the 2603...
  • Page 58 Error Error Message State Reference Code 2-25 Jam Front/Rear Paper jam during duplex-printing 0D00 Jam Front The recording papers are fed in reverse on the Jam Rear platen when switchback drive is started, triggering Jam MP Tray switchback sensor as paper feeding condition. Jam Front/MP Tray 2-25 Defective during duplex-printing...
  • Page 59 Error Error Message State Reference Code 2-32 No Cartridge No ink cartridge loaded. 2A00 Detected by the ink cartridge detection sensor. 2A01 2A02 2A03 2-30 Cannot communicate with ink cartridge IC chip 2500 (ink cartridge side.) 2501 2502 2503 4.5.1 No Device When configuring the Wi-Fi Direct network, the machine cannot find the mobile device.
  • Page 60 Error Error Message State Reference Code 2-55 Touchscreen Initialization (Init.) The touch panel was touched before completing D800 Failed initialization of the touch panel when the power was turned ON. Unable to Clean XX Detects some problem in printing. Unable to Initialize XX (Refer to the error code XX.) Unable to Print XX Unable to Scan XX...

  • Page 61: Communications Error

    Communications Error Refer to Code 1 Code 2 Cause page: No paper when document transmission is called 4.9.3 "A Wrong fax number sent communicati ons error No dial tone detected before start of dialing occurs" Busy tone detected before dialing 2nd dial tone not detected No loop current detected Busy tone detected after dialing or called...
  • Page 62 Refer to Code 1 Code 2 Cause page: Remote terminal not equipped with password function, 4.9.3 or password function switch is OFF. "A communicati Remote terminal not equipped with or not ready for ons error confidential mailbox function. occurs" Remote terminal not equipped with or not ready for relay function.
  • Page 63 Refer to Code 1 Code 2 Cause page: Password not coincident. 4.9.3 "A Polling ID not coincident. communicati ons error Commanded confidential ID and MailBox ID not occurs" coincident. Relay broad-casting ID not coincident. Commanded Retrieval ID and MailBox Retrieval ID not coincident.
  • Page 64 Refer to Code 1 Code 2 Cause page: Receive buffer full during receiving into memory. 4.9.3 "A Unable to receive the next-page data. communicati ons error Unable to receive polling even during turn-around occurs" transmission due to call reservation. PC interface error Communication canceled by depressing stop key before confirming FAX communication.

  • Page 65: Troubleshooting

    TROUBLESHOOTING Error Cause and Solutions ■ Error Code 0D00 Paper jam during duplex-printing - The recording papers are fed in reverse on the platen when switchback drive is started, triggering switchback sensor as paper feeding condition. < User Check > - Remove the jammed paper.
  • Page 66 ■ Error Code 1300 Defective during duplex-printing - Registration sensor detects paper feed condition at out of specified timing during switchback. < User Check > - Check that recording paper is not loaded in the MP tray and/or manual feed slot. - Check whether the recording paper being used is within the specification.
  • Page 67 ■ Error Code 1700 Recording paper size error (duplex-printing/duplex-copying) - Paper width is narrower than 95.5 mm (detection by paper width sensor) - Paper length is longer than 461.8 mm (detection by registration sensor) - Paper length is shorter than 143.5 mm (detection by registration sensor) <...

  • Page 68: 2200 Black Ink Cartridge Side Ic Chip Relation Defective

    ■ Error Code 2000 Cannot identify a black ink cartridge. - The ink cartridge detection sensor and the ink remaining sensor are detecting. Error Code 2001 Cannot identify a yellow ink cartridge. - The ink cartridge detection sensor and the ink remaining sensor are detecting. Error Code 2002 Cannot identify a cyan ink cartridge.

  • Page 69: It Is Judged As Incompatible Ink Cartridge Is Loaded

    ■ Error Code 2200 Black ink cartridge side IC chip relation defective - It is judged as incompatible ink cartridge is loaded. Error Code 2201 Yellow ink cartridge side IC chip relation defective - It is judged as incompatible ink cartridge is loaded. Error Code 2202 Cyan ink cartridge side IC chip relation defective - It is judged as incompatible ink cartridge is loaded.

  • Page 70: Identification No Match

    ■ Error Code 2400 Black ink cartridge side IC chip relation defective - Identification no match or judging as incompatible ink cartridge Error Code 2401 Yellow ink cartridge side IC chip relation defective - Identification no match or judging as incompatible ink cartridge Error Code 2402 Cyan ink cartridge side IC chip relation defective - Identification no match or judging as incompatible ink cartridge...

  • Page 71: 2600 Black Ink Cartridge Reaches Its Replacement Period

    ■ Error Code 2600 Black ink cartridge reaches its replacement period. Black ink reaches its refill period. - After judging as no ink by the ink remaining sensor, ink discharged for specified times. Error Code 2601 Yellow ink cartridge reaches its replacement period. - After judging as no ink by the ink remaining sensor, ink discharged for specified times.

  • Page 72: No Magenta Ink Cartridge Loaded

    ■ Error Code 2A00 No black ink cartridge loaded. - Detected by the ink cartridge detection sensor. Error Code 2A01 No yellow ink cartridge loaded. - Detected by the ink cartridge detection sensor. Error Code 2A02 No cyan ink cartridge loaded. - Detected by the ink cartridge detection sensor.

  • Page 73: 2E00 Cannot Communicate With Ink Cartridge Ic Chip (Machine Body Side.)

    ■ Error Code 2E00 Cannot communicate with ink cartridge IC chip (machine body side.) Step Cause Solution Main PCB defective Replace the main PCB. ■ Error Code 2F00 Ink cartridge cover sensor detects opened cover state. < User Check > - Close the ink cartridge cover.

  • Page 74: Carriage Cannot Detect Origin

    ■ Error Code 3100 Carriage cannot detect origin. - Detected by the CR encoder sensor. < User Check > - Remove the jammed paper in platen part. Step Cause Solution Foreign materials around the Remove foreign materials. maintenance unit Foreign materials around the Remove foreign materials.

  • Page 75: Causes Other Than Paper Jam When Ink Is Not Discharging

    ■ Error Code 3500 Abnormal stop of head/carriage unit being driven. - Causes other than paper jam when ink is not discharging. Step Cause Solution Foreign materials in the engine unit Remove foreign materials. CR encoder strip stained Clean the CR encoder strip. Switching lever guide out of Set the switching lever guide into place.

  • Page 76: Caused By Paper Jam When Ink Is Discharging

    ■ Error Code 3C00 Abnormal stop of head/carriage unit being driven. - Caused by paper jam when ink is discharging. < User Check > - Remove the jammed paper in platen part. Step Cause Solution Foreign materials in the engine unit Remove foreign materials.

  • Page 77: Carriage Motor Cannot Stop

    ■ Error Code 3F00 Carriage motor cannot stop. Step Cause Solution Carriage motor harness Reconnect the carriage motor harness. connection failure CR encoder strip stained Clean the CR encoder strip. CR encoder strip defective Replace the CR encoder strip. CR encoder sensor defective Replace the carriage PCB ASSY.

  • Page 78: 4400 Head Driver Ic Detects Abnormal Temperature During Operation Or Stand-By

    ■ Error Code 4300 Head thermistor defective - Head thermistor detects -20 degree-C or less, or 80 degree-C or more when power is ON. Step Cause Solution Carriage flat cable connection Reconnect the carriage flat cable. failure Head thermistor defective Replace the head/carriage unit.

  • Page 79: Head Voltage Does Not Raise

    ■ Error Code 4900 Head voltage does not raise. < User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature. Step Cause Solution Head flat cable connection Reconnect the head flat cable. failure Carriage flat cable connection Reconnect the carriage flat cable.

  • Page 80: Head Voltage Drops Too Quick

    ■ Error Code 4F00 Head voltage drops too quick. < User Check > - They may occur due to lower surrounding temperature. Use in warmer surrounding temperature. Step Cause Solution Head flat cable connection Reconnect the head flat cable. failure Carriage flat cable connection Reconnect the carriage flat cable.

  • Page 81: 6700 T1 Detection Sensor Detects No Paper Tray #1 State

    ■ Error Code 6700 T1 detection sensor detects no paper tray #1 state. < User Check > - Set paper tray #1. Step Cause Solution T1 detection actuator caught Set the T1 detection actuator into place. on the surrounding parts T1 detection sensor harness Reconnect the T1 detection sensor harness.

  • Page 82: Asf Motor Cannot Stop

    ■ Error Code 6F00 ASF motor cannot stop. Error Code 6F01 ASF encoder sensor cannot detect rotation of the ASF motor Step Cause Solution ASF encoder sensor harness Reconnect the ASF encoder sensor harness. connection failure ASF motor harness connection Reconnect the ASF motor harness.
  • Page 83 ■ Error Code 8000 Recording paper size error (during FAX/list printing) (Only the models with single tray) The registration sensor and paper width sensor detect that the size of the loaded recording paper does not match the recording paper size setting. Error Code 8001 Paper tray #1 recording paper size error (during FAX/list printing) (Only the models with multiple trays)
  • Page 84 Error Code 8106 Paper tray #3 recording paper size error (during FAX/list printing) (Only the models with multiple trays) The registration sensor and paper width sensor detect recording paper smaller than the setting size. Error Code 8107 MP tray recording paper size error (during FAX/list printing) (Only the models with multiple trays) The registration sensor and paper width sensor detect recording paper smaller than the setting size.
  • Page 85 Error Code 810F MP tray recording paper size error (during copy printing) (Only the models with multiple trays) The registration sensor and paper width sensor detect recording paper smaller than the setting size. Error Code 8120 Recording paper size error (during PC printing/Copy/AirPrint printing) The registration sensor and paper width sensor detect that the size of the loaded recording paper does not match the recording paper size setting.

  • Page 86: The Paper Size And Paper Type Of Each Tray Set During Print Setting Are Different From Before Printing. This Error Occurs When The Paper Tray #1

    ■ Error Code 8110 The paper size and paper type of each tray set during print setting are different from before printing. This error occurs when the paper tray #1 has been specified as a pickup tray with the highest priority and plain paper has been specified as the paper type in auto tray switching print.

  • Page 87: 8200 Paper Jam

    ■ Error Code 8200 Paper jam. - Paper width sensor cannot detect leading edge or width of recording papers. < User Check > - Check whether the recording paper being used is within the specification. - Check that dark recording paper is not used. - Clean the platen.

  • Page 88: 8700 Paper Jam

    ■ Error Code 8700 Paper jam. - Switchback sensor stays in paper feeding state even after completion of paper ejection action. < User Check > - Remove the jammed paper in front part. - The paper tray is not set correctly. Step Cause Solution...

  • Page 89: 8F00 Paper Feed Motor Cannot Stop

    ■ Error Code 8900 Paper width sensor cannot detect origin specified on the paper feed roller. Step Cause Solution PF encoder disk stained Clean the PF encoder disk and flushing guide. (refer to "Precautions for Troubleshooting and/ Disassembly/Assembly") PF home position detection Set the PF home position detection lever into lever out of place place.

  • Page 90: 3Rd Tray Paper Feed Motor Cannot Stop

    ■ Error Code 9F00 3rd tray paper feed motor cannot stop. Error Code 9F01 3rd tray paper feed motor encoder sensor cannot detect rotation of the 3rd tray paper feed motor. Step Cause Solution 3rd tray paper feed motor Reconnect the 3rd tray paper feed motor harness connection failure harness.
  • Page 91 ■ Error Code A200 Document scanning position sensor detects length of document 900 mm or more. < User Check > - Check whether the scanned document is longer than the specified limit. - Remove the jammed document. Step Cause Solution Document scanning position Set the document scanning position actuator actuator caught on the...
  • Page 92 ■ Error Code A400 ADF cover sensor detects that ADF cover is open. < User Check > - Close the ADF cover. Step Cause Solution ADF cover sensor harness Reconnect the ADF cover sensor harness. connection failure ADF cover boss broken Replace the ADF cover.

  • Page 93: Sending. (After Retrying)

    ■ Error Code AC00 Level of CIS scan result is detected as abnormal during the second side fax sending. (During the first sending) Error Code BC00 Level of CIS scan result is detected as abnormal during the second side fax sending.

  • Page 94: Cis Positioning Abnormal (Home Position Cannot Be Found)

    ■ Error Code AF00 CIS positioning abnormal (Home position cannot be found) Step Cause Solution Scanner belt out of place Set the scanner belt into place. Scanner motor harness Reconnect the scanner motor harness. connection failure First side CIS flat cable Reconnect the first side CIS flat cable.

  • Page 95: D800 Touch Panel Initialization Failed

    ■ Error Code D800 Touch panel initialization failed. Step Cause Solution Touch panel defective Replace the touch panel. Main PCB defective Replace the main PCB. ■ Error Code E200 Wired LAN MAC address not registered. Step Cause Solution Main PCB defective Replace the main PCB.

  • Page 96: A Usb Device Out Of The Specifications Is Inserted To The Usb Terminal

    ■ Error Code EC00 A USB device out of the specifications is inserted to the USB terminal, and consequently over current flows. < User Check > - Remove the inserted USB device. Step Cause Solution Main PCB defective Replace the main PCB. ■...

  • Page 97: Recording Paper Feeding Problems

    Recording Paper Feeding Problems Problems related to paper feeding are end user recoverable if following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below. 4.2.1 Paper is not fed from paper tray <...
  • Page 98 Step Cause Solution PF encoder disk defective Replace the PF encoder disk. Registration sensor defective Replace the registration sensor PCB ASSY. 3rd tray paper pull-in sensor Replace the 3rd tray paper pull-in sensor. defective Paper feed motor defective Replace the paper feed motor. 3rd tray paper feed motor Replace the 3rd tray paper feed motor.

  • Page 99: Paper Is Not Fed From Manual Feed Slot

    4.2.2 Paper is not fed from manual feed slot < User Check > - Check that recording paper is loaded correctly in the manual feed slot. - Check thickness of recording paper is within tolerance of each type. - Check only a single recording paper enters. Step Cause Solution...

  • Page 100: Two Or More Sheets Of Paper Are Fed From The Paper Tray

    4.2.4 Two or more sheets of paper are fed from the paper tray. < User Check > - Check that recording paper is loaded correctly in the paper tray. - Check that the number of recording paper loaded in paper tray is within specified volume.

  • Page 101: Paper Feeding At An Angle

    4.2.6 Paper feeding at an angle < User Check > - Check that recording paper is loaded correctly in the tray. - Adjust the paper guide to match the recording paper size. - Check thickness of recording paper is within tolerance of each type. - Check if too much paper is loaded in the paper tray.
  • Page 102 ■ Paper jam around MP tray/manual feed slot < User Check > - Check that recording paper is loaded correctly in the MP tray/manual feed slot. - Adjust the paper guide to match the recording paper size. - Check that the paper smaller than the specified size is not loaded. - Check thickness of recording paper is within tolerance of each type.
  • Page 103 ■ Paper jam around the platen < User Check > - Check that recording paper is loaded correctly in the tray. - Adjust the paper guide to match the recording paper size. - Check that the paper smaller than the specified size is not loaded. - Check thickness of recording paper is within tolerance of each type.
  • Page 104 Corrugate plate CR guide rail Fig. 2-9 ■ Paper jam around paper ejection parts < User Check > - Clean the related rollers. - Check that the number of recording paper on the output paper tray is within the maximum ejecting paper volume. - Check that the output paper tray is pulled out in accordance with the recording paper size.

  • Page 105: Prints Only Single Side Of The Paper When Duplex-Printing

    ■ Paper jam during duplex printing < User Check > - Adjust the paper guide to match the recording paper size. - Check that the paper smaller than the specified size is not loaded. - Check thickness of recording paper is within tolerance of each type. - Clean the related rollers.

  • Page 106: Print-Image Problems

    Print-image Problems 4.3.1 Defective images Completely blank All single color Randam color Light Dark Vertical streaks White vertical Ink splash, stained streaks Print edges not Random missing White horizontal Stained leading/ Overlapping lines aligned dots, fainted and streaks trailing edge of over the whole patchy recording paper...
  • Page 107 4.3.2 Print-image problems Problems related to defective image are end user recoverable if following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below. ■...
  • Page 108 ■ Randam color < User Check > - Check that ink cartridge is loaded correctly. - Check that ink is refilled correctly. - Carry out head cleaning. Step Cause Solution Maintenance unit stained Clean the maintenance unit. (refer to the figure below.) Wrong head property Input the head property information.
  • Page 109 ■ Light < User Check > - Check whether the recording paper being used is within the specification. - Check whether the paper type setting is correct. - Carry out head cleaning. nk cartridge. Replace the i - Refill ink. Step Cause Solution...
  • Page 110 ■ Vertical streaks < User Check > - Check whether the recording paper being used is within the specification. - Clean the related rollers by printing blank paper. - Clean the platen. Step Cause Solution Foreign materials in the CR Remove foreign materials.
  • Page 111 ■ Ink splash, stained Step Cause Solution Maintenance unit stained Clean the maintenance unit. (refer to Fig. 2-11 (2-68)) Platen stained Clean the platen. Wrong head property Input the head property information. (refer to information Chapter 5, Section 1.3.24 "Updating of Head Property Information and Backup/Restoration of Head Calibration Data (Maintenance mode 68)")
  • Page 112 ■ Random missing dots, fainted and patchy < User Check > - Carry out head cleaning. nk cartridge. Replace the i - Refill ink. Step Cause Solution Maintenance unit stained Clean the maintenance unit. (refer to Fig. 2-11 (2-68)) Non-discharge of ink from Perform the recommended purge procedures.
  • Page 113 ■ Stained leading/trailing edge of recording paper < User Check > - Check whether the recording paper being used is within the specification. Step Cause Solution Maintenance unit stained Clean the maintenance unit. (refer to Fig. 2-11 (2-68)) Paper feeding correction not Update paper feed correction.
  • Page 114 ■ Separated lines over the whole page < User Check > - Carry out head cleaning. Step Cause Solution Head inclination is not correctly Adjust the head inclination. adjusted. (refer to Chapter 4, Section 2.4 "Adjust head inclination") Head calibration uncompleted Write the head calibration data.
  • Page 115 ■ Separated lines at the trailing edge of the recording paper < User Check > - Carry out head cleaning. Step Cause Solution Paper feeding correction not Update paper feed correction. updated (refer to Chapter 5, Section 1.3.18 "Updating of Paper Feeding Correction Values (Maintenance mode 58)")
  • Page 116 ■ Traces of paper pull-in roller < User Check > - Check whether the recording paper being used is within the specification. - Clean the paper pull-in roller. - Clean the MP paper pull-in roller. Step Cause Solution Paper pull-in roller defective Replace the T1 Paper pull-in roller L/R, paper feed arm frame ASSY, T2 Paper pull-in roller L/R, LT frame ASSY or T3 Paper pull-in roller L/R.

  • Page 117: Software-Related Problems

    Software-related Problems The end user can solve problems pertaining to software, (for instance, print cannot be made from a computer although test print and printer setting print can be made from the machine) by following the User Check items. If the same problem occurs, follow each procedure in the order of the number described in the Step column in the tables below.

  • Page 118: Control Panel Problems

    Control Panel Problems 4.6.1 No display on LCD/Incorrect display on LCD Cause Solution Step Panel flat cable connection Reconnect the panel flat cable. failure LCD flat cable connection Reconnect the LCD flat cable. failure Breakage of panel flat cable Replace the panel flat cable. LCD PCB defective Replace the LCD PCB.

  • Page 119: Touch Panel Inoperative

    4.6.4 Touch panel inoperative Cause Solution Step Panel flat cable connection Reconnect the panel flat cable. failure Touch panel flat cable Reconnect the touch panel flat cable. connection failure Adjustment slippage of the Perform the touch panel adjustment. (refer to touch panel Chapter 5, Section 1.3.30 "Adjustment of Touch Panel (Maintenance mode...

  • Page 120: Document Feeding Problems

    Document Feeding Problems 4.7.1 Document can not be fed < User Check > - Check that document is loaded all the way to the end correctly in the document tray. - Check that the number of documents loaded in the document tray is within specified volume.

  • Page 121: Document Jam

    4.7.3 Document jam ■ Document jam in adjacent area of ADF cover or in paper ejector part < User Check > - Check that document is loaded correctly in the document tray. - Adjust the document guide to match the document size. - Check that the document shorter than the specified size is not loaded.
  • Page 122 ■ Document jam inside ADF < User Check > - Check that document is loaded correctly in the document tray. - Adjust the document guide to match the document size. - Check that the document shorter than the specified size is not loaded. - Check that thickness of the document is 64 to 90 g/m Cause Solution...

  • Page 123: Wrinkles On Documents

    4.7.4 Wrinkles on documents < User Check > - Check that the document guide is correctly set to the document size. - Check that documents are not curled. - Check that document is loaded all the way to the end correctly in the document tray. - Check that the number of documents loaded in the document tray is within specified volume.

  • Page 124: Scanned-Image Problems

    Scanned-image Problems 4.8.1 Defective images Light Scanning position failure Dark Completely blank White horizontal Horizontal streaks Colored over the whole page streaks Shadows when Entire image is scanning by Image is stretched All black distorted or document scanner deformed Fig. 2-12 4.8.2 Troubleshooting from image defect ■...
  • Page 125 ■ Scanning position failure < User Check > - Check that the document is placed correctly on the document cover. (1) ADF Step Cause Solution Scanning start position out of Carry out maintenance 54 to adjust the alignment scanning start position. Document scanning position Set the document scanning position actuator actuator caught on the...
  • Page 126 ■ Completely blank < User Check > - Check that documents are not reversed. - Check that they are set in the ADF unit securely. Step Cause Solution White level correction data Carry out maintenance 55. failure First side or second side CIS Reconnect the first side or second side CIS flat flat cable connection failure cable.
  • Page 127 ■ White horizontal streaks < User Check > - Clean the document cover glass or second side CIS glass. ocument pressure bar. Clean the d Step Cause Solution White reference film of document Clean the white reference film of scanner unit stained (in the case of document scanner unit.
  • Page 128 ■ Image is stretched (1) ADF Step Cause Solution ADF motor defective Replace the ADF unit. (2) Document scanner unit Step Cause Solution FB motor defective Replace the document scanner unit. ■ All black < User Check > - Install the latest firmware. Step Cause Solution...

  • Page 129: Fax Problems

    Fax Problems 4.9.1 No faxes can be sent < User Check > - Check that the line cord is inserted correctly into the socket. - Check that the dialing function setting (tone/pulse) is correct. - Check that the phone cord is not connected to EXT terminal. Step Cause Solution...

  • Page 130: Other Problems

    4.10 Other Problems 4.10.1 The machine cannot be powered ON < User Check > - Insert the power cord securely. Step Cause Solution Panel flat cable connection Reconnect the panel flat cable. failure LCD flat cable connection Reconnect the LCD flat cable. failure LCD defective Replace the LCD.

  • Page 131: Internal Memory Errors

    4.10.4 Internal memory errors < User Check > - Delete saved print data and fax data. - Disconnect and insert again the power cord. Step Cause Solution Main PCB defective Replace the main PCB. 4.10.5 Security Function Lock related problems <...

  • Page 132: Noise Comes From Machine

    4.10.7 Noise comes from machine Step Cause Solution Foreign materials in the Remove foreign materials. recording paper path Foreign materials around the Remove foreign materials. maintenance unit CR encoder strip stained Clean the CR encoder strip. PF encoder disk stained Clean the PF encoder disk.

  • Page 133: Chapter 3 Disassembly And Assembly

    CHAPTER 3 DISASSEMBLY AND ASSEMBLY PRECAUTIONS BEFORE PROCEEDING See "Precautions for Troubleshooting and/or Disassembly/Assembly" at the end of SAFETY INFORMATION. (Refer to page: x) Confidential...

  • Page 134: Packing

    PACKING MFC-J6545DW XL only Printer model only Made-in-Philippines machine only Confidential...

  • Page 135: Screw Catalogue

    SCREW CATALOGUE SCREW BIND TAPTITE BIND B SCREW BIND TAPTITE BIND B M2x12 M3x10 SCREW BIND TAPTITE BIND B M3x6 M3x14 SCREW BIND TAPTITE BIND B M3x10 M4x12 TAPTITE BIND B SCREW CUP M4x12 M9 SCREW CUP M3x6 TAPTITE CUP B TAPTITE CUP B SCREW PAN (S/P WASHER) M2.6x10...

  • Page 136: Screw Torque List

    SCREW TORQUE LIST Tightening Location of screw Screw type Q’ty N•m (kgf•cm) MP tray ASSY TAPTITE CUP B M4x12 0.70±0.10 (7±1) MP tray cover (India model) TAPTITE CUP B M3x10 0.45±0.05 (4.5±0.5) Top cover ASSY TAPTITE BIND B M4x12 0.70±0.10 (7±1) FB hinge TAPTITE BIND B M4x12 0.80±0.10 (8±1)
  • Page 137 Tightening Location of screw Screw type Q’ty N•m (kgf•cm) Ink ABS upper box ASSY TAPTITE CUP B M3x10 0.35±0.05 (3.5±0.5) Main PCB earth frame SCREW CUP M3x6 0.35±0.05 (3.5±0.5) Main PCB earth frame R SCREW CUP M3x6 0.35±0.05 (3.5±0.5) Modem PCB frame TAPTITE CUP B M3x10 0.35±0.05 (3.5±0.5) Main PCB earth frame R2...
  • Page 138 Tightening Location of screw Screw type Q’ty N•m (kgf•cm) Paper feed motor plate SCREW PAN (S/P 0.30±0.10 (3±1) WASHER) M3x6 SCREW PAN (S/P WASHER) M3x6 (Screws to be tightened after 0.60±0.10 (6±1) the PF roller belt is mounted.) Frame base ASSY TAPTITE CUP B M3x10 0.35±0.05 (3.5±0.5) Flushing box...

  • Page 139: Lubrication

    LUBRICATION Lubricant type Lubrication points Lubricant amount (manufacturer) FLOIL BG-14NSU Head/carriage unit 1.0 mm diameter ball (Kanto Kasei) Permalub BAN-5 1.5 mm diameter ball (Nippeco) FLOIL BG-14NSU CR guide rail and CR frame (top face) 56 2.0 mm diameter ball (Kanto Kasei) CR frame 2.0 mm diameter ball...
  • Page 140 ■ Head/carriage unit Apply grease here. (FLOIL BG-14NSU) Head/carriage unit Apply grease here. (Permalub BAN-5) Confidential...
  • Page 141 ■ CR guide rail and CR frame (top face) Apply a 2 mm diameter ball of grease (FLOIL BG-14NSU) to each of the 56 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the left end of its travel. (2) Before applying grease, wipe dust or dirt off the lubrication area with an alcohol soaked cloth.
  • Page 142 ■ CR frame (inner sides of the front and rear upright edges) Apply a 2 mm diameter ball of grease (FLOIL BG-14NSU) to each of the 66 lubrication points below. Lubrication procedure (1) Move the head/carriage unit to the left end of its travel. (2) Before applying grease, wipe dust or dirt off the lubrication area with an alcohol soaked cloth.
  • Page 143 ■ CR frame (bottom face) CR frame Apply grease here. (mm) 40±1 89±1 ● Grease (1 mm diameter ball) CR guide rail ■ Paper ejection roller Apply grease here. 3-11 Confidential...
  • Page 144 ■ Paper feed roller Apply grease to the positions shown in the figure below twice while rotating the roller. Lubrication procedure (1) Apply grease to the points shown in the figure below. (2) Rotate the paper feed roller by 360 degrees in the direction of the arrow, and then apply grease to the same positions again.
  • Page 145 ■ Paper pull-in roller holder Apply grease here. Apply grease here. ■ Platen Apply grease here. 3-13 Confidential...
  • Page 146 ■ 3rd tray sensor holder Apply grease here. ■ Intermediate roller bushing R 1.0 mm Apply grease here. 3-14 Confidential...
  • Page 147 ■ < India model only > Paper tray ASSY #1 Apply grease here. Apply grease here. Paper tray ASSY #1 ■ < India model only > Output paper tray Lubrication procedure (1) Completely open the tray and then turn it over. Apply grease to the four locations shown in the figure below.

  • Page 148: Overview Of Gears

    ■ < India model only > ADF document support Apply grease here. (mm) ADF document support OVERVIEW OF GEARS There is no overview of gears. 3-16 Confidential...

  • Page 149: Routing Of Harnesses And Ink Supply Tubes

    ROUTING OF HARNESSES AND INK SUPPLY TUBES Main PCB Main PCB Harness name PF motor harness ASF motor harness Carriage motor harness ADF document size sensor harness ADF document detection/width sensor harness ADF motor harness Document scanning position sensor harness ADF cover sensor harness Document scanner sensor harness Second side CIS flat cable...
  • Page 150 Main PCB/Modem PCB Flat core Carriage flat cable Cable guide Flat core Ink sensor flat cable Cable guide Modem PCB Main PCB harness flat cable hold R ASF encoder sensor harness Cap cam harness Cable guide Cable guide Maintenance cam harness Ink cartridge cover sensor harness Speaker harness T2 detection sensor harness...
  • Page 151 Scanner harness holder FB FG wire ADF sensor harness Flat core FB document size sensor harness Cable guide FFC separator FB motor harness ADF motor harness <A view> Cable guide Second side Cable guide CIS flat cable First side CIS flat cable Document MP sensor harness unit Flat core...
  • Page 152 ADF unit/Document scanner unit ADF unit Ferrite core ADF FG wire Document scanner unit ADF sensor harness MP sensor harness ASSY Document cover ADF motor harness sensor First side CIS flat cable FB FG wire Second side CIS flat cable FB motor harness Document MP sensor harness unit 3-20...
  • Page 153 Head/carriage unit Cable guide Boss Cable guide Carriage flat cable Paper feed arm frame ASSY Paper feed arm frame ASSY Cable guide Inner chute ASSY Cable guide Cable guide Flushing box Paper feed arm frame harness Registration sensor harness 3-21 Confidential...
  • Page 154 Lower cover L Switchback sensor harness Cable guide T1 paper remaining sensor harness Cable guide Registration sensor harness Cable guide Cable guide 3rd tray paper feed motor harness PF FG wire T1 detection sensor harness Cable guide PF encoder sensor harness 3rd tray relay harness T2 detection sensor harness PF motor...
  • Page 155 Switchback sensor PCB Switchback sensor harness Cable guide Cable guide Switchback sensor Front Switchback frame ASSY Paper feed motor PF encoder sensor PCB Paper feed motor PF encoder sensor harness Cable guide Ferrite core Cable guide PF motor harness 3-23 Confidential...
  • Page 156 Lower cover R Ink refill ASSY < Ink cartridge model > Cable guide Cable guide Cable guide Ferrite core Carriage motor harness Cable guide Maintenance unit Cable guide < Ink tank model > ASF encoder sensor harness Cable guide Maintenance cam harness Cable guide Lower cover R...
  • Page 157 Lower tray Lower cover T2 paper remaining sensor harness Cable guide Cable guide Cable guide Cable guide Cover LT 3rd tray relay harness 3rd tray paper feed motor harness Control panel ASSY Touch panel FG wire Tilt cover Control panel ASSY Flat core Panel flat cable Cable guide...
  • Page 158 Registration sensor harness Inner chute ASSY Frame CR unit Cable guide Registration sensor PCB DX paper guide Registration sensor harness Ink refill ASSY < Simple Ink cartridge model > Ink supply tubes ASF motor harness Cable guide Cable guide Ink supply tubes Cable guide <...
  • Page 159 Upper cover Document scanner sensor harness Cable guide Upper cover Cable guide Cable guide Cable guide 3rd tray relay PCB Cable guide 3rd tray paper feed Cable guide Cable guide motor harness (White) 3rd tray paper feed Cable motor harness guide (Green &...

  • Page 160: Disassembly Flow

    DISASSEMBLY FLOW  Disassembly flowchart Disassembly/reassembly time (seconds) 9.25 Ink 9.44 Ink 9.62 T1 Base Pad/T2 9.68 T3 Paper 9.14 ADF Cover Cartridge Cover Absorber Box Base Pad/T3 Base Pad Pull-in Roller L/R Jam Clear Cover 5/10 10/15 10/10 20/30 9.3 MP Side Cover L 10/10...
  • Page 161 Disassembly/reassembly time (seconds) 9.34 Wireless LAN PCB 30/35 Head Joint Rubber/ Head/carriage Unit/ CR Timing Belt/ < India model only > 9.35 Main PCB Edge Cover Dust Foam 15/15 70/70 9.37 9.36 9.39 Carriage Maintenance Unit Modem PCB PCB ASSY 45/60 10/10 45/60...

  • Page 162: Disassembly Procedure

    The following procedure uses the fax machine and your PC. (1) Press the X key to interrupt the error (if displayed) temporarily. (2) Start Brother Utilities. (3) Select your model name. (4) Click PC FAX in the navigation bar, and then click Receive.
  • Page 163 [ 2 ] Backing up Machine Information and Head Calibration Data (when the main PCB is to be replaced) Before starting repair, the service personnel should back up the following machine information, user setting information and head calibration data into a USB flash memory.
  • Page 164 [ 3 ] Disconnecting Cables, Removing Accessories, and Setting the Protective Part Before starting disassembly, perform the following procedure. (1) Disconnect the following: - Telephone line cord, if connected - USB cable, if connected - LAN cable, if connected - USB flash memory, if connected (2) Remove the following: - Output paper tray - Paper tray ASSY #1...
  • Page 165 (3) < Regular Ink cartridge model only > Set the Protective part. Protective part 3-33 Confidential...

  • Page 166: Head Joint Rubber/Head/Carriage Unit/Cr Timing Belt/< India Model Only > Edge Cover Dust Foam

    Head Joint Rubber/Head/carriage Unit/CR Timing Belt/ < India model only > Edge Cover Dust Foam (1) Plug the Power cord into an electrical outlet. (2) Press the power switch to turn on the power. Power cord Power cord Power switch Control panel ASSY Main body Fig.
  • Page 167 (6) Release the seven Hooks and remove the Harness cover from the Upper cover. Hooks Harness cover Hooks Hooks Upper cover Hook Fig. 3-3 (7) Release the Hook A first, and then release the other four Hooks and remove the Edge cover from the Upper cover.
  • Page 168 (8) Manually slide the Head/carriage unit to the position shown in the figure. Head/carriage unit Fig. 3-5 (9) Release the seven Hooks and remove the Head cover from the Head/carriage unit. Hooks Head cover Hooks Hooks Head/carriage unit Fig. 3-6 3-36 Confidential...
  • Page 169 Release the Lock of the connector and disconnect the Flat cable from the Carriage (10) PCB ASSY. Head/carriage unit Lock Connector Carriage PCB ASSY Flat cable Fig. 3-7 (11)Release the Lock spring which secures the Carriage PCB ASSY. Remove the Carriage PCB ASSY from the Head/carriage unit. Release the Hook (12) of the Tube binder and remove the Flat cable of the Carriage PCB ASSY from the Boss of the Head/carriage unit.
  • Page 170 Remove the Head joint spring from the Head/carriage unit. (13) Note: It can be easily removed if you press the section “A” by inserting a thin screwdriver, etc. from the spring hole. Head/carriage unit Head joint spring Head joint spring Head/ carriage unit Screwdriver...
  • Page 171 Release the two Hooks and remove the Tube binder from the Head/carriage unit. (14) Note: After removal of the Head joint, immediately wrap the Head joint in a clean, lintfree cloth and keep it higher than the Ink refill ASSY to prevent ink remaining in the Ink supply tubes from leaking and the machine from getting stained with leaked ink.
  • Page 172 Remove the Head joint rubber from the Head/carriage unit. (15) Head joint rubber Head/carriage unit Bosses Fig. 3-11 Remove the Plastic retaining ring from the Idle pulley. (16) Remove the Idle pulley from the CR frame ASSY. (17) Note: Be careful not to lose the Washer which easily comes off from the Idle pulley.
  • Page 173 Remove the CR timing belt from the CR motor pulley. (18) CR frame ASSY CR timing belt CR motor pulley Fig. 3-13 As shown below, loosely tie the CR timing belt in a bundle on the Head/carriage (19) unit. Move the two Locks in the direction of the arrow. (20) Head/carriage unit Head/carriage unit...
  • Page 174 (21)Slide the Head/carriage unit in the arrow direction (until the two hooks of the Head/ carriage unit are aligned with the cutouts of the CR guide rail). Note: Sliding the Flat cable of the Carriage PCB ASSY and Ink supply tube to the left together with the Head/carriage unit may prevent the Head/carriage unit from getting caught with the Support wire.
  • Page 175 (23)Move the Head/carriage unit to the position shown in the figure and remove it from the opening of the Upper cover. Head/carriage unit Upper cover Opening Fig. 3-17 (24)Close the Document scanner unit. (25)Remove the CR timing belt from the Head/carriage unit. Head/carriage unit CR timing belt Fig.
  • Page 176 Note: When storing the removed Head/carriage unit for a long period, store the unit in a Head casing as shown below. Leaving it out of the casing causes the head nozzles and ink supply ports to dry up so that the Head/carriage unit can no longer provide the original performance.

  • Page 177: Mp Side Cover L

    MP Side Cover L (1) Open the Paper support ASSY. Paper support ASSY Fig. 3-21 (2) Release the two Hooks and remove the Paper support ASSY from the Main body. Main body Hook Paper support ASSY Hook Fig. 3-22 3-45 Confidential...

  • Page 178: Mp Side Cover R

    (3) Release the three Hooks and remove the MP side cover L from the Paper support ASSY. Hooks Paper support ASSY MP side cover L Hook Fig. 3-23 MP Side Cover R (1) Release the three Hooks and remove the MP side cover R from the Paper support ASSY.

  • Page 179: Mp Tray Assy/Mp Paper Detection Sensor Pcb/< India Model Only > Mp Dust Foam

    MP Tray ASSY/MP Paper Detection Sensor PCB/ < India model only > MP Dust Foam (1) Remove the MP drive shaft from the MP drive gear holder 3. Note: Be careful not to lose the MP drive gear which easily comes off from the MP drive gear holder 3.
  • Page 180 (4) < India model only > Remove the two screws (TAPTITE CUP B M3 x 10), peel off the MP dust foam, release the two Hooks, and remove the MP tray cover from the MP tray ASSY. TAPTITE CUP B M3x10 Hook MP tray cover TAPTITE CUP B M3x10...
  • Page 181 (5) While holding down the Paper actuator MP, release the one Hook and remove the MP sensor holder. MP tray ASSY Hook Paper actuator MP MP sensor holder Fig. 3-28 (6) Release the two Hooks and remove the MP paper detection sensor PCB from the MP sensor holder.

  • Page 182: Jam Clear Cover

    Jam Clear Cover (1) Open the Jam clear cover. (2) Release the two Pins and remove the Jam clear cover from the Main body. Note: When replacing the Jam clear cover, be sure to remove the serial number label attached on the old cover and attach it to the new cover. Main body Pins Jam clear cover...

  • Page 183: Top Cover Assy (Printer Model)

    Top Cover ASSY (Printer model) (1) Open the Top cover ASSY half way. Top cover ASSY Fig. 3-31 (2) Release the two Hooks of the FB stopper from the Upper cover. (3) Release the Hook and remove the FB stopper from the Top cover ASSY. Top cover ASSY Hook FB stopper...
  • Page 184 (4) Disconnect the Connector from the Main PCB. MP paper detection sensor harness Main PCB frame Main PCB Fig. 3-33 (5) Remove the two screws (TAPTITE BIND B M4x12) from the Main body. TAPTITE BIND B M4x12 Main body Fig. 3-34 3-52 Confidential...
  • Page 185 (6) Lift and remove the Top cover ASSY from the Main body. Top cover ASSY Main body Fig. 3-35 (7) Remove the three screws (TAPTITE BIND B M4x12) each from the left and right FB hinges to remove them from the Top cover ASSY. Note: After removing the Top cover ASSY, go to “9.24.

  • Page 186: Document Scanner Side Cover L (Mfc Model)

    Document Scanner Side Cover L (MFC model) (1) Open the Document scanner unit half way. Document scanner unit Fig. 3-36 (2) Release the two Hooks of the FB stopper from the Upper cover. (3) Release the Hook and remove the FB stopper from the Document scanner unit. Document scanner unit Hook FB stopper...
  • Page 187 (4) Disconnect the nine Connectors from the Main PCB. (5) Disconnect the two Flat cables from the Main PCB. (6) Remove the screw (SCREW BIND M3x6) and remove the ADF FG wire and ADF document size sensor FG wire from the Main PCB frame. (7) Remove the screw (SCREW BIND M3x6) and remove the FB FG wire from the Main PCB frame.
  • Page 188 (8) Release all the wiring of the Document scanner unit and ADF unit harnesses. (9) Release the two Hooks and remove the FFC separator B from the Upper cover. Harnesses separator B Upper cover Hook Boss Hook Boss Fig. 3-39 (10)Release the two Hooks and remove the FFC separator A from the Upper cover.
  • Page 189 (13)Remove the two screws (TAPTITE BIND B M4x12) from the Main body. Main body TAPTITE BIND B M4x12 Fig. 3-41 (14)Lift and remove the Document scanner unit from the Main body. Document scanner unit Main body Fig. 3-42 (15)Remove the three screws (TAPTITE BIND B M4x12) each from the left and right FB hinges to remove them from the Document scanner unit 3-57 Confidential...
  • Page 190 (16)Remove the screw (TAPTITE CUP B M3x10) from the Document scanner side cover L. (17)Insert a flat screwdriver into the cutout and release the section “A” and section “B”. (18)Slide the Document scanner side cover L in the direction of the arrow and release the eight Hooks.

  • Page 191: Document Scanner Side Cover R/< India Model Only > Document Scanner Dust Foam

    Document Scanner Side Cover R/< India model only > Document Scanner Dust Foam (1) < India model only > Peel off the Document scanner dust foam from the Document scanner unit. Note: Once removed, the Document scanner dust foam should be replaced with a new one.

  • Page 192: Adf Unit/Document Scanner Unit

    9.10 ADF Unit/Document Scanner Unit (1) Turn the Document scanner unit right side up. (2) Remove the two screws (TAPTITE BIND B M4x12 M9) from the Document scanner unit. (3) While pushing the Lock lever of the Document scanner unit, open the ADF unit. Note: If you lift the ADF unit in the step (4) without fully opened, it is dangerous because the ADF hinges are unexpectedly and abruptly opened with a strong force.

  • Page 193: Adf

    9.11 ADF Front Cover (1) Turn the ADF unit upside down. (2) Remove the four screws (TAPTITE CUP B M3x10) from the ADF front cover. (3) Release the two Bosses and remove the ADF front cover from the ADF unit. TAPTITE CUP B M3x10 ADF front cover TAPTITE CUP B M3x10...

  • Page 194: Adf Rear Cover

    9.13 ADF Rear Cover (1) Open the ADF cover ASSY. (2) Release the seven Hooks and remove the ADF rear cover from the ADF unit. ADF cover ASSY Hook Hook Hook ADF rear cover Hooks Hook Fig. 3-50 9.14 ADF Cover (1) Release the two Pins and remove the ADF cover from the ADF unit.

  • Page 195: Document Separation Roller Assy

    9.15 Document Separation Roller ASSY (1) Turn the Bushing of the Document separation roller ASSY in the direction of the arrow 1a to unlock it. Document separation roller ASSY Bushing A view ADF unit <A view> Fig. 3-52 (2) Remove the Document separation roller ASSY from the ADF unit. Document separation roller ASSY ADF unit Fig.

  • Page 196: Adf Separation Pad Holder Assy

    9.16 ADF Separation Pad Holder ASSY (1) Remove the screw (TAPTITE CUP B M3x10) from the ADF separation pad holder ASSY. (2) Release the two Hooks and remove the ADF separation pad holder ASSY from the ADF unit. TAPTITE CUP B M3x10 ADF separation pad holder ASSY ADF unit Hooks...

  • Page 197: Adf Document Support

    9.17 ADF Document Support (1) Remove the screw (TAPTITE CUP B M3x10) and remove the ADF document size FG wire 1 and ADF document size FG wire 2. (2) Disconnect the Connector from the ADF document size harness unit. ADF document size FG wire 1 TAPTITE CUP B M3x10 ADF document size FG wire 2 ADF document...
  • Page 198 Assembling Note: When mounting a new ADF document support, be sure to attach the anti-static brush as shown in the figure below. < Where to attach the Anti-static brush > ADF document support Anti-static brush ADF document support Fig. 3-57 3-66 Confidential...

  • Page 199: Adf Hinge

    9.18 ADF Hinge (1) Turn the ADF unit upside down. (2) Remove the three screws (TAPTITE CUP B M2.6x10) from the ADF unit. TAPTITE CUP B M2.6x10 TAPTITE CUP B M2.6x10 ADF unit Fig. 3-58 (3) Turn the ADF unit right side up. (4) Remove the six screws (TAPTITE CUP B M3x10), the two screws (TAPTITE CUP B M3x12) and remove the Document cover top ASSY from the ADF unit.
  • Page 200 (5) Remove the screw (TAPTITE BIND B M3x14) from the Document cover base. Assembling Note: Be sure to mount the ADF FG wire. TAPTITE BIND B M3x14 ADF FG wire Document cover base Fig. 3-60 (6) Turn the ADF unit upside down. (7) Remove the three screws (TAPTITE CUP B M3x10) and remove the ADF hinge from the Document cover base.

  • Page 201: Adf Document Detection Sensor/Adf Document Width Sensor Pcb

    9.19 ADF Document Detection Sensor/ADF Document Width Sensor PCB (1) Turn the ADF unit right side up. (2) Push the Lock arm in the direction of the arrow 2a and remove the ADF document detection sensor/ADF document width sensor PCB from the Lower doc chute ASSY.

  • Page 202: Document Scanning Position Sensor Pcb

    9.20 Document Scanning Position Sensor PCB (1) Turn the Bushing of the Document feed roller 1 in the direction of the arrow 1a to unlock it. (2) Remove the Document feed roller 1 from the Lower doc chute ASSY. Bushing Lower doc chute ASSY Bushing Document feed roller 1...

  • Page 203: Second Side Cis Flat Cable/Second Side Cis Unit

    9.21 Second Side CIS Flat Cable/Second Side CIS Unit (1) Turn the ADF unit upside down. (2) Remove the screw (TAPTITE CUP B M3x10) from the Exit support plate. (3) Slightly flip the Document sponge which is fixed with double-sided adhesive tape and remove the Exit support plate from the ADF unit.
  • Page 204 (6) Disconnect the Second side CIS flat cable from the Second side CIS unit. Second side CIS flat cable Second side CIS unit Connector Fig. 3-67 (7) Slightly lift the Lower doc chute ASSY and remove the four double-sided adhesive tapes.
  • Page 205 Assembling Note: Assemble a new Second side CIS flat cable by bending the Second side CIS flat cable and affixing the Double-sided adhesive tape as shown in the figure below. Supporting tape To CIS unit To CIS unit Terminal Double-sided adhesive tape ±2 45°±3.5°...
  • Page 206 (9) Place the Lower doc chute ASSY and Document cover base ASSY as shown in the figure. Note: Perform this step without cutting the Cable tie. Document cover base ASSY Lower doc chute ASSY Cable tie Fig. 3-70 (10)While pressing the section “A” in the direction of the arrow 10a, slide the Cover glass in the direction of the arrow 10b.

  • Page 207: First Side Cis Unit/First Side Cis Flat Cable

    (12)Remove the Second side CIS unit from the Lower doc chute ASSY. (13)Remove the CIS spacer from the Second side CIS unit. CIS spacer Second side CIS unit CIS spacer Lower doc chute ASSY Fig. 3-72 9.22 First Side CIS Unit/First Side CIS Flat Cable (1) Turn the Document scanner unit upside down.
  • Page 208 (3) Turn the Document scanner unit right side up. (4) Release the four Hooks and lift the rear of the Scanner top cover ASSY as shown in the figure. (5) Release the four front Hooks. (6) While holding down the Lock lever, remove the Scanner top cover ASSY from the Scanner base.
  • Page 209 (7) Remove the two CIS roller holder from the First side CIS unit. (8) Disconnect the First side CIS flat cable from the First side CIS unit and remove the First side CIS unit from the CIS holder. Note: When removing the First side CIS unit, be careful not to lose the CIS spring. CIS roller holder First side CIS unit CIS roller holder...
  • Page 210 Assembling Note: Assemble a new First side CIS flat cable by bending the First side CIS flat cable and affixing the Double-sided adhesive tape as shown in the figure below. 25±1 Supporting tape 40±1 55±1 Double-sided adhesive tape 10±1 (1.5) (14) ±2 Double-sided...

  • Page 211: Document Cover Sensor

    9.23 Document Cover Sensor (1) Release the wiring of the Document MP sensor harness unit. (2) Remove the screw (TAPTITE CUP B M3x10) and remove the Document cover sensor from the Scanner base. TAPTITE CUP B M3x10 Scanner base Document cover sensor Fig.

  • Page 212: Ink Cartridge Cover

    9.25 Ink Cartridge Cover (1) Open the Ink cartridge cover. (2) Release the two Pins and remove the Ink cartridge cover from the Main body. Note: When replacing the Ink cartridge cover, be sure to remove the serial number label attached inside the old cover and attach it to the new cover. Main body Ink cartridge cover Pins...
  • Page 213 (2) < India model only > Peel off the Upper cover dust foam from the Upper cover. Note: Once removed, the Upper cover dust foam should be replaced with a new one. (3) Remove the six screws (TAPTITE BIND B M4x12) and remove the Upper cover from the Lower cover.
  • Page 214 (4) Turn the Upper cover upside down. (5) Release the wiring of the Document scanner sensor. (6) Release the two Hooks and remove the Document scanner sensor from the Upper cover. Document scanner sensor Hook Hook Upper cover Fig. 3-84 (7) Remove the FB open sensor spring from the Hook of the FB open sensor actuator and the Hook of the Upper cover.

  • Page 215: Control Panel Assy

    9.27 Control Panel ASSY (1) Remove the screw (SCREW CUP M3x6) and remove the FG wire TP from the Modem PCB frame. SCREW CUP M3x6 FG wire TP Modem PCB frame Fig. 3-86 (2) Release the Lock of the connector (CN11) and remove the Panel flat cable from the Main PCB.
  • Page 216 (3) Remove the Flat core from the Lower cover and pull out the Panel flat cable from the Flat core. (4) Remove the two screws (TAPTITE CUP B M3x10), release the wiring of the FG wire TP from the Tilt cover and remove the Tilt cover from the Tilt holder. TAPTITE CUP B M3x10 Tilt cover Flat core...
  • Page 217 (7) Release the two Pins on the left-side of the Control panel ASSY in the direction of the arrow. (8) Release the two Pins on the right-side of the Control panel ASSY from the Lower cover. Pins Control panel ASSY Pins Lower cover Fig.

  • Page 218: Panel Flat Cable

    9.28 Panel Flat Cable (1) Remove the three screws (TAPTITE CUP B M2.6x10). (2) Release the fourteen Hooks and remove the Panel lower cover from the Panel upper cover. Panel lower cover Hook TAPTITE CUP B M2.6x10 Hooks TAPTITE CUP B M2.6x10 Hook TAPTITE CUP B M2.6x10 Hook...
  • Page 219 Assembling Note: See the figure below for the Panel flat cable folding position. Terminal To LCD PCB 21.9 47.4 87.9 113.4 177.6 203.1 Terminal To Main PCB 25.5 mm Mountain fold Valley fold Fig. 3-94 3-87 Confidential...

  • Page 220: Nfc Pcb

    9.29 NFC PCB (1) Release the Lock and remove the NFC flat cable from the LCD PCB. (2) While holding down the two Hooks in the direction of the arrow 2a, remove the NFC PCB from the Panel upper cover. NFC PCB Hook Hook...

  • Page 221: Lcd Pcb

    9.31 LCD PCB < 3.7 inch LCD model > (1) Disconnect the three Flat cables from the LCD PCB. (2) Remove the LCD PCB from the LCD holder. Lock LCD flat cable LCD PCB Touch panel plate FFC Panel PCB flat cable LCD holder Hook Fig.

  • Page 222: Lcd

    9.32 LCD < 3.7 inch LCD model > (1) Release the three Hooks and remove the LCD holder from the Panel upper cover. LCD holder Panel upper cover Hooks Fig. 3-99 (2) Remove the LCD and LCD frame sheet from the Panel upper cover. LCD frame sheet Panel upper cover Fig.
  • Page 223 < 2.7 inch LCD model > (1) Release the five Hooks and remove the Antistatic plate from the Key holder ASSY. Antistatic plate Hooks Hook Hooks Key holder ASSY Fig. 3-101 (2) Remove the LCD back film from the Touch panel plate. (3) Release the Hook and remove the Touch panel plate from the Panel upper cover.
  • Page 224 (4) Remove the LCD holder from the Touch panel plate. (5) Release the Hook and remove the LCD from the Touch panel plate. LCD holder Touch panel plate Hook Fig. 3-103 3-92 Confidential...

  • Page 225: Touch Panel

    9.33 Touch Panel < 3.7 inch LCD model > (1) Release the five Hooks and remove the Antistatic plate from the Key holder ASSY. Antistatic plate Hooks Hook Hooks Key holder ASSY Fig. 3-104 (2) Remove the Touch panel plate from the Panel upper cover. (3) Remove the Touch panel from the Panel upper cover.
  • Page 226 < 2.7 inch LCD model > (1) Remove the LCD film. (2) Remove the Touch panel from the Panel upper cover. LCD film Touch panel Panel upper cover Fig. 3-106 3-94 Confidential...

  • Page 227: Wireless Lan Pcb

    9.34 Wireless LAN PCB (1) Remove the two screws (SCREW CUP M3x6) and remove the Main PCB shield from the Main PCB. SCREW CUP M3x6 Main PCB shield SCREW CUP M3x6 Main PCB Fig. 3-107 (2) Disconnect all the Connectors of the harness attached to the Main PCB harness hold L from the Main PCB.

  • Page 228: Main Pcb

    (3) Release all the wiring attached to the Main PCB harness hold L. (4) Release the three Hooks and remove the Main PCB harness hold L from the Lower cover. Hooks Main PCB harness hold L Hook Lower cover Fig. 3-109 (5) Remove the Wireless LAN PCB from the Connector (CN15) of the Main PCB.
  • Page 229 9.35 Main PCB (1) Disconnect the five Connectors from the Main PCB. (2) Disconnect the four Flat cables from the Main PCB. Carriage Carriage flat cable flat cable Modem PCB Ink sensor flat cable flat cable Speaker harness ASF encoder sensor harness Main PCB Maintenance cam harness...

  • Page 230: Modem Pcb

    9.36 Modem PCB (1) Remove the screw (SCREW CUP M3x6) and remove the Upper modem frame from the Modem PCB. SCREW CUP M3x6 Upper modem frame Modem PCB Fig. 3-113 (2) Release the wiring of the flat cable of the Modem PCB. (3) Remove the screw (SCREW CUP M3x6) and remove the Modem PCB from the Modem PCB frame.

  • Page 231: Maintenance Unit

    9.37 Maintenance Unit Remove the two screws (TAPTITE CUP B M3x10), release the ferrite core and the wiring attached to the Lower side cover R and remove the from Lower side cover R the Lower cover. TAPTITE CUP B M3x10 Lower side cover R Lower cover Fig.
  • Page 232 Remove the two screws (TAPTITE CUP B M3x10) and remove the Ink ABS upper box ASSY from the Lower cover. TAPTITE CUP B M3x10 Ink ABS upper box ASSY Lower cover Fig. 3-117 (4) Remove the two screws (SCREW CUP M3x6) and remove the Main PCB earth frame from the Main PCB frame and Modem PCB frame.
  • Page 233 (5) Remove the two screws (SCREW CUP M3x6) and remove the Main PCB earth frame R from the Modem PCB frame. (6) Remove the two screws (TAPTITE CUP B M3x10) and remove the Modem PCB frame from the Lower cover. Main PCB earth frame R SCREW CUP M3x6 TAPTITE CUP B M3x10...
  • Page 234 (8) Release the two Hooks and release the Main PCB harness hold R from the Main PCB frame. Hooks Main PCB harness hold R Lower cover Main PCB frame Fig. 3-121 (9) Remove the screw (SCREW BIND M3x6) and remove the T2 FG wire and PF FG wire from the Main PCB frame.
  • Page 235 (12)Release the wiring of the Maintenance unit. (13)Remove the two screws (TAPTITE CUP B M3x10) from the CR frame ASSY. Assembling Note: When assembling the two screws (TAPTITE CUP B M3 x 10), temporarily remove the screw in step (3) of “9.47 Carriage Motor”...
  • Page 236 (16)Remove the two screws (SCREW BIND M3x10 and TAPTITE CUP B M3x10) from the Paper feed arm frame ASSY. (17)Slide the section “A” of the Shaft slide ASSY in the arrow direction to move the shaft. TAPTITE CUP B M3x10 SCREW BIND M3x10 Shaft...
  • Page 237 (18)< Model with Lower tray only > Remove the screw (TAPTITE BIND B M4x12) from the Lower cover and lift the Maintenance unit and Lower cover slightly. TAPTITE BIND B M4x12 Maintenance unit Lower cover Lower tray unit Fig. 3-126 (19)Release the Hook and push down the lever of the ASF drive frame in the arrow direction.
  • Page 238 Assembling Note: - Check that the lever of the ASF drive frame is located at the position shown in the figure. - Fit the Bosses of the Maintenance unit into the CR frame ASSY and CR guide rail properly. - Turn the ASF gear and check that the shaft of the Paper feed arm frame ASSY turns.

  • Page 239: Ink Absorber Felt (For Maintenance Unit)

    9.38 Ink Absorber Felt (For Maintenance Unit) (1) Remove the Ink absorber felt (For maintenance unit) from the Lower cover. Ink absorber felt (For maintenance unit) Lower cover Fig. 3-129 3-107 Confidential...

  • Page 240: Carriage Pcb Assy

    9.39 Carriage PCB ASSY (1) Remove the two Flat cores from the Main PCB harness hold R, and pull out the Flat cables of the Carriage PCB ASSY from the Flat cores. Flat cable of the Carriage PCB ASSY Main PCB Flat core harness hold R Flat core...
  • Page 241 Assembling Note: When assembling the Flat cable of the Carriage PCB ASSY, be careful about the front side and reverse side of the Flat cable. Tube clamp Flat cable of the Carriage PCB ASSY Carriage PCB ASSY Fig. 3-132 Routing of harnesses: See “...

  • Page 242: Tank Case Assy (Ink Tank Model Only)

    9.40 Tank Case ASSY (Ink tank model only) (1) When there is ink remaining in the Tank case ASSY, tilt the machine forward and use the Ink extraction syringe to remove the remaining ink. Ink extraction syringe Tank case ASSY Lower cover Fig.

  • Page 243: Ink Refill Assy

    9.41 Ink Refill ASSY (1) Remove the Ink supply tube from the Support wire. (2) Remove the Ink supply tube from the Tube support plate. (3) Release the wiring of Carriage motor harness attached to the Ink refill ASSY. (4) < Ink tank model / Simple Ink cartridge model only > Peel off the Cable band just from the Ink sensor flat cable.

  • Page 244: Ink Absorber Felt (For Ink Refill Assy)

    9.42 Ink Absorber Felt (For Ink Refill ASSY) (1) Remove the Ink absorber felt (For ink refill ASSY) from the Lower cover. Ink absorber felt (For ink refill ASSY) (for Regular Ink cartridge model) Lower cover Fig. 3-138 Foam A Ink absorber felt Foam B (For ink refill ASSY)
  • Page 245 Ink absorber felt (For ink refill ASSY) (for Ink tank model) Lower cover Fig. 3-140 3-113 Confidential...

  • Page 246: Ink Cartridge Cover Sensor

    9.43 Ink Cartridge Cover Sensor (1) Release the wiring of the Ink cartridge cover sensor. (2) Release the Hook and remove the Ink cartridge cover sensor from the Lower cover. Lower cover Ink cartridge cover sensor Correct Hook Ink cartridge cover sensor Wrong Fig.

  • Page 247: Ink Absorber Box

    9.44 Ink Absorber Box (1) < Except 3rd tray model > Turn the main body upright as shown in the figure. < 3rd tray model > When finishing step (2) of “9.49. LT Frame ASSY (T2 Paper Pull-in Roller L/R)” and step (2) of “9.63.

  • Page 248: Switchback Sensor Pcb

    9.45 Switchback Sensor PCB (1) Release the wiring of the harnesses attached to the Tube support plate. (2) Release the seven Hooks and remove the Tube support plate from the Main body. Hooks Hook Hooks Hook Tube support plate Hook Main body Fig.

  • Page 249: Cr Encoder Strip

    9.46 CR Encoder Strip (1) Remove the CR encoder strip from the Encoder spring. (2) Remove the CR encoder strip from the CR frame ASSY. Note: Take care not to scratch the CR encoder strip. If it is stained or scratched, replace it with a new one.

  • Page 250: Carriage Motor

    9.47 Carriage Motor (1) Release the Boss and five Hooks and remove the Tube protector from the CR frame ASSY. Tube protector Hook Tube protector Boss Hooks Boss CR frame ASSY CR frame ASSY Fig. 3-148 (2) Remove the ferrite core, and release the wiring of the Carriage motor harness. (3) Remove the screw (TAPTITE CUP B M3x10) from the CR frame ASSY.
  • Page 251 (6) Remove the Guard film from the Guard film spring. (7) Remove the Guard film from the CR frame ASSY. Note: When performing this procedure, place the unit in a way that the section “A” of the Carriage motor harness will not be damaged. “A”...
  • Page 252 (10)Remove the two screws (SCREW BIND M3x6) and remove the Motor plate from the CR frame ASSY. (11)Remove the two screws (SCREW BIND M3x6) and remove the Carriage motor from the Motor plate. Assembling Note: Assemble the carriage motor in a way that the print section comes to the position shown in the figure.

  • Page 253: Flushing Base

    9.48 Flushing Base (1) Remove the Flushing base from the PF motor frame. PF motor frame Boss Flushing base Boss Fig. 3-153 Assembling Note: Assemble not to put the section “A” of the Flushing base over the Switchback roller belt. Correct Wrong “A”...

  • Page 254: Frame Assy (T2 Paper Pull-In Roller L/R)

    9.49 LT Frame ASSY (T2 Paper Pull-in Roller L/R) (1) Release the wiring of the LT frame ASSY. (2) Remove the three screws (TAPTITE BIND B M4x12) and remove the Main body from the Lower tray unit. TAPTITE BIND B M4x12 Main body TAPTITE BIND B M4x12 TAPTITE BIND B...
  • Page 255 (3) Release the wiring of the LT frame ASSY. (4) Remove the three screws (TAPTITE CUP B M3x10) and remove the LT frame ASSY from the Cover LT. TAPTITE CUP B M3x10 LT frame ASSY Cover LT TAPTITE CUP B M3x10 Fig.
  • Page 256 Assembling Note: Insert the shaft of the ASF gear shaft LT into the LT frame ASSY as fitting it to the hole of the bushing. Turn the ASF gear shaft LT and check that the T2 paper pull-in roller L/R turns. T2 paper pull-in roller R LT frame ASSY T2 paper pull-in roller L...
  • Page 257 How to remove T2 paper pull-in roller L/R only For the products before design change was made, the Paper pull-in roller holder cannot be pushed down sufficiently in step (1). For the products after design change was made, the T2 paper pull-in roller L/R only can be removed using the following procedure without the need to remove the LT frame ASSY.

  • Page 258: T2 Bank Assy

    9.50 T2 Bank ASSY (1) Remove the two screws (TAPTITE BIND B M3x10) and remove the Bank chute LT from the Lower tray unit. TAPTITE BIND B M3x10 TAPTITE BIND B M3x10 Bank chute LT Lower tray unit Fig. 3-161 (2) Release the three Hooks and remove the T2 bank ASSY from the Lower tray unit.

  • Page 259: Power Supply Pcb Assy

    9.51 Power Supply PCB ASSY (1) Remove the screw (TAPTITE CUP B M3x10) from the Lower cover. (2) Release the Hook and remove the Power supply unit from the Lower cover. TAPTITE CUP B M3x10 Lower Hook cover Power supply unit Hook Fig.
  • Page 260 (4) Remove the screw (SCREW PAN (S/P WASHER) M3.5x6) and remove the AC cord FG wire. (Case of 200 V) Assembling Note: After connecting the AC cord FG wire, be sure to check that there is no looseness of the wire. (5) Remove the Power cord and two Ferrite cores from the Enclosure base.

  • Page 261: Switchback Roller

    9.52 Switchback Roller (1) Remove the two screws (TAPTITE CUP B M3x10) from the Switchback frame ASSY. (2) Remove the two screws (SCREW BIND M3x6) from the Switchback frame ASSY. (3) Remove the Switchback frame ASSY from the main body. TAPTITE CUP B M3x10 SCREW BIND M3x6 SCREW BIND M3x6...

  • Page 262: Pf Encoder Disk

    (6) Remove the SB bushing R from the Switchback outer paper guide. (7) Remove the Switchback roller from the Switchback outer paper guide. SB bushing R Switchback outer paper guide Switchback roller Fig. 3-168 9.53 PF Encoder Disk (1) Remove the Encoder cover 2 from the Encoder cover. (2) Peel off the PF encoder disk from the PF roller pulley.

  • Page 263: Pf Encoder Sensor Pcb

    9.54 PF Encoder Sensor PCB (1) Remove the two screws (SCREW BIND M3x6) and remove the Encoder cover from the PF motor frame. PF motor frame Encoder cover SCREW BIND M3x6 Fig. 3-170 (2) Release the wiring of the PF encoder sensor harness. (3) Remove the two screws (SCREW BIND M2x12) and remove the Encoder sensor holder from the PF motor frame.
  • Page 264 Assembling Note: Mount the PF encoder sensor PCB as shown in the figure below. PF encoder sensor PCB Encoder sensor holder PF encoder sensor harness Fig. 3-172 Routing of harnesses: See “ Lower cover L”, “ Paper feed motor”. 3-132 Confidential...
  • Page 265 9.55 Paper Feed Motor (1) Remove the two screws (SCREW BIND M3x6) from the CR guide rail. (2) Remove the two CR guide rail springs. (3) Remove the CR guide rail from the Main body. CR guide rail spring CR guide rail spring SCREW BIND M3x6 CR guide rail SCREW BIND M3x6...
  • Page 266 (4) Remove the PF roller belt from the PF roller pulley and Paper feed motor. (5) Remove the PF belt spring. Assembling Note: When mounting the PF roller belt and PF belt spring, remove the screw A first, and then assemble the PF belt spring and PF roller belt in this order.

  • Page 267: Paper Feed Motor

    (9) Remove the two screws (SCREW PAN (S/P WASHER) M3x6) and remove the Paper feed motor from the Paper feed motor frame ASSY. Note: When removing the Paper feed motor, be careful not to lose the Paper feed motor sleeve. (10)Disconnect the PF motor harness from the Paper feed motor.

  • Page 268: Platen/Paper Ejection Roller

    9.57 Platen/Paper Ejection Roller (1) Remove the Idle pulley and remove the Paper ejection roller belt from the Idle gear pulley and Paper ejection roller. Note: Be careful not to lose the Idle pulley. Idle gear pulley Paper ejection roller Paper ejection roller belt Idle pulley Fig.
  • Page 269 (3) Remove the SB side frame from the Main body. SB side frame Main body Fig. 3-181 (4) Hold the section “A” and remove the Paper ejection roller and Platen. Assembling Note: Mount the Paper ejection roller with its bushing lever tilted forward as shown below.
  • Page 270 Assembling Note: Platen springs should not be bent or turned over. Correct Wrong Fig. 3-183 (5) Release the four Hooks and remove the Paper ejection roller from the Platen. (6) Remove the Platen springs and Platen foam from the Platen. Platen foam Hooks Platen springs...

  • Page 271: Registration Sensor Pcb

    9.58 Registration Sensor PCB (1) Release the wiring of the Registration sensor harness. (2) Remove the four screws (TAPTITE CUP B M3x10) and remove the Frame base ASSY from the Lower cover. Assembling Note: When tightening the four screws (TAPTITE CUP B M3x10), tighten them in the order shown in the figure.
  • Page 272 (5) Slide the PF release guide in the direction of the arrow 5a, and release the Pressure roller holder from the Frame base ASSY. Note: When releasing the Pressure roller holder, be careful not to lose any Spring. Assembling Note: When assembling the Pressure roller holder, assemble it as fitting the Springs to the Bosses.
  • Page 273 (7) Release the Boss at one side and remove the Registration actuator and Registration actuator spring from the Registration sensor holder. Registration actuator spring A view Boss Registration actuator Boss Registration sensor holder <A view> Registration actuator spring Fig. 3-189 (8) Remove the Registration sensor PCB from the Registration sensor holder.

  • Page 274: Flushing Box

    9.59 Flushing Box (1) Remove the two screws (TAPTITE CUP B M3x10) and remove the Flushing box from the Lower cover. TAPTITE CUP B M3x10 Flushing box Lower cover Fig. 3-191 9.60 Paper Feed Arm Frame ASSY (T1 Paper Pull-in Roller L/R) (1) Release the wiring of the Paper feed arm frame ASSY.
  • Page 275 How to remove T1 paper pull-in roller L/R only For the products before design change was made, the Paper pull-in roller holder cannot be pushed down sufficiently in step (1). For the products after design change was made, the T1 paper pull-in roller L/R only can be removed using the following procedure without the need to remove the Paper feed arm frame ASSY .

  • Page 276: T1 Bank Assy

    9.61 T1 Bank ASSY (1) Remove the Tray lock cam and Tray lock spring from the Lower cover. Tray lock spring Lower cover Tray lock cam Fig. 3-195 (2) Turn the Main body upside down. (3) Remove the screw (TAPTITE CUP B M3x10) and remove the Tray FG wire. (4) Remove the three screws (TAPTITE CUP B M3x10) and remove the Lower cover frame from the Lower cover.
  • Page 277 (5) Turn the Main body right side up. (6) Release the three Hooks and remove the T1 bank ASSY from the Lower cover. T1 bank ASSY Hooks Hook Lower cover Fig. 3-197 3-145 Confidential...

  • Page 278: T1 Base Pad / T2 Base Pad / T3 Base Pad

    9.62 T1 Base Pad / T2 Base Pad / T3 Base Pad (1) Peel off the T1 base pad from the Paper tray ASSY #1. Note: Once the T1 base pad is peeled off, it cannot be used again so that the pad needs to be replaced with a new one.

  • Page 279: 3Rd Tray Relay Pcb

    9.63 3rd Tray Relay PCB (1) Release the wiring of the 3rd tray relay harness from the Lower tray unit. (2) Remove the six screws (TAPTITE BIND B M4x12) and remove the Lower tray unit from the 3rd tray unit. TAPTITE BIND B M4x12 TAPTITE BIND B M4x12 Lower tray unit...

  • Page 280: 3Rd Tray Paper Pull-In Sensor Pcb

    (3) Disconnect the five connectors from the 3rd tray relay PCB. (4) Remove the two screws (TAPTITE CUP B M3x10) from the 3rd tray relay PCB. (5) Remove the 3rd tray relay PCB from the 3rd tray unit. TAPTITE CUP B M3x10 3rd tray relay PCB 3rd tray unit Fig.

  • Page 281: Intermediate Roller

    9.65 Intermediate Roller (1) Rotate the Intermediate roller bushing L to release lock. (2) Remove the Intermediate roller from the 3rd tray sensor holder ASSY. Intermediate roller bushing L Intermediate roller 3rd tray sensor holder ASSY Fig. 3-202 9.66 3rd Tray Paper Feed Motor (1) Release the wiring of the 3rd tray paper pull-in sensor harness.
  • Page 282 (3) Remove the screw (SCREW CUP M3x6) and remove the 3rd tray earth frame B from the 3rd tray unit. (4) Remove the screw (SCREW CUP M3x6) and remove the 3rd pressure roller ASSY from the 3rd tray unit. SCREW CUP M3x6 3rd tray earth frame B 3rd pressure roller ASSY SCREW CUP M3x6...
  • Page 283 (9) Slightly lift the 3rd tray idle gear frame and pull out the 3rd tray frame ASSY in the direction of the arrow 9b to remove it. 3rd tray idle gear frame 3rd tray unit 3rd tray frame ASSY Fig. 3-206 Assembling Note: Insert the shaft of the ASF gear shaft LT into the 3rd tray frame ASSY as fitting it to the hole of the bushing.
  • Page 284 (10)Lift the 3rd tray idle gear frame from the 3rd tray unit and disconnect the harness connector. (11)Remove the two screws (SCREW CUP M3x6) and remove the 3rd tray motor frame from the 3rd tray idle gear frame. SCREW CUP M3x6 3rd tray motor frame 3rd tray idle gear frame 3rd tray paper feed...

  • Page 285: T3 Bank Assy

    9.67 T3 Bank ASSY (1) Turn the 3rd tray unit upside down. Note: Make sure to remove the Tray lock cam in advance. Otherwise, it falls when the 3rd tray unit is turned over. 3rd tray unit Tray lock cam Fig.
  • Page 286 (3) Release the three Hooks and remove the T3 bank ASSY from the 3rd tray unit. T3 bank ASSY Hooks Hook 3rd tray unit Fig. 3-212 3-154 Confidential...

  • Page 287: T3 Paper Pull-In Roller L/R

    9.68 T3 Paper Pull-in Roller L/R (1) Release the two Hooks and push down the Paper pull-in roller holder. 3rd tray frame ASSY Hook Hook Paper pull-in roller holder Fig. 3-213 (2) Open the Latch to the outer side and remove the T3 paper pull-in roller L/R from the Paper pull-in roller holder.

  • Page 288: Chapter 4 Adjustments And Updating Of Settings, Required After Parts Replacement

    CHAPTER 4 ADJUSTMENTS AND UPDATING OF SETTINGS, REQUIRED AFTER PARTS REPLACEMENT IF YOU REPLACE THE MAIN PCB If the machine information has not been backed up in a USB flash memory before the start of repair, it is necessary to replace the ink absorber box and flushing box and then reset their counts.
  • Page 289 < Requirements> (1) USB cable (one piece) ® (2) PC (Windows XP or later) Create a temporary folder in the C drive. (3) Memory access tool (MemoryAccessTool.exe) (4) Service setting tool (brusbsn.zip) Make a copy of the service setting tool in the temporary folder in the C drive. Extract the copied file and run "brusbsn.exe"...

  • Page 290: Customize Destinations (Maintenance Mode 74)

    (2) Connect the machine to your PC using a USB cable. (3) On the PC, run "filedg32.exe." (4) Drag and drop the firmware (e.g., D00XXX_A.djf) onto the Brother Maintenance USB Printer driver icon in the filedg32 window. After approx. 2 to 3 minutes, the loading operation is complete and the machine automatically reboots and returns to standby.
  • Page 291 If the machine does not automatically enter the firmware loading mode, perform the following procedure for switching to that mode and then load the firmware having an extension upd. 1) While holding down , plug the power cord into an electrical outlet. When the LED power indicator lights, release and immediately press once to...

  • Page 292: Initialize The Eeprom Parameters (Maintenance Mode 01)

    (3) Double-click the memory access tool (MemoryAccessTool.exe) to display "Maintenance Exception Tool" window. (4) After checking that the printer is set to "Brother Maintenance USB Printer" on the window, click Execute. Tip: Running the memory access tool enables you to write the setting information.

  • Page 293: Updating Of Head Property Information (Maintenance Mode 68)

    (8) In Port on the BrUsbSn screen, select the port number assigned to the Brother Maintenance USB Printer. If the port number is unknown, follow steps 1) through 4) below. 1) Click Start | Devices and Printers. 2) Right-click the Brother Maintenance USB Printer driver icon.

  • Page 294: Adjust The Touch Panel (Maintenance Mode 78)

    Adjust the touch panel (Maintenance mode 78) Adjust the touch panel, referring to Chapter 5, Section 1.3.30 "Adjustment of Touch Panel (Maintenance mode 78)." 1.10 < Except for Printer model > Acquire white/black level data (Maintenance mode 55) Acquire white/black level data, referring to Chapter 5, Section 1.3.15 "Acquisition of White/Black Level Data (Maintenance mode 55)."...

  • Page 295: Paper Remaining Sensor Model Only > Disable Inter-Machine Variation Calibration For Paper Remaining Sensor (Maintenance Mode 88 )

    Once the purge or flushing count reaches the upper limit value*, a message, “Unable to Print 46” is displayed, and the purge operation and flushing operation are prohibited, respectively. If this occurs, it is required to replace the ink absorber box or the flushing box with new ones, and reset the purge count or the flushing count in the steps described above.

  • Page 296: If You Replace The Head/Carriage Unit

    IF YOU REPLACE THE HEAD/CARRIAGE UNIT <Operations> 2.1 Update the head property information (Maintenance mode 68) 2.2 Perform ink supply purge (Maintenance mode 76) 2.3 Check head nozzles (Maintenance mode 09) 2.4 Adjust head inclination 2.5 Adjustment of software correction for inclination/corrugation/ruled lines (Maintenance mode 65 / User menu) 2.6 Updating of paper feeding correction values (Maintenance mode 58 / User menu) 2.7 Adjustment of margins in borderless printing (Maintenance mode 66)

  • Page 297: Update The Head Property Information (Maintenance Mode 68)

    (3) Double-click the memory access tool (MemoryAccessTool.exe) to display "Maintenance Exception Tool" window. (4) After checking that the printer is set to "Brother Maintenance USB Printer" on the window, click Execute. Tip: Running the memory access tool enables you to write the setting information.

  • Page 298: Perform Ink Supply Purge (Maintenance Mode 76)

    (11)Wait for the confirmation screen of the entered serial number and head property information to appear, then click Yes. Head property information (12)Use Maintenance mode 80 to display the head property information and check that the entered data is correct. Perform ink supply purge (Maintenance mode 76) (1) Open the ink cartridge cover, set comparatively-new ink cartridges (having sufficient ink) into the ink refill ASSY or refill enough ink, and close the ink cartridge...

  • Page 299: Adjustment Of Software Correction For Inclination/Corrugation/Ruled Lines

    If the sum of the selected values is 13 or larger, turn the external ring to the negative side by 5 scale marks. If the external ring cannot turn exceeding 3 to 4 scale marks, turn the external ring to the -7 position. If the external ring cannot turn exceeding 2 scale marks, turn the internal ring to the -1 position and then turn the external ring to the center (0 position).

  • Page 300: Updating Of Paper Feeding Correction Values (Maintenance Mode 58 / User Menu)

    (1) On the user computer, click Start | Devices and Printers to display the Printers window. (2) Right-click the Brother Printer driver icon to display the pull-down menu. (3) Click Properties | Print Settings | Advanced | Other print options | Retrieve Printer’s Color Data.

  • Page 301: If You Replace The Document Scanner Unit, Adf Unit Or Cis Unit

    IF YOU REPLACE THE DOCUMENT SCANNER UNIT, ADF UNIT OR CIS UNIT <Operations> 3.1 Set the CIS type (Maintenance mode 59) (Not required after replacement of the ADF unit on simplex scanning models) 3.2 Acquire white/black level data (Maintenance mode 55) (Not required after replacement of the ADF unit on simplex scanning models) 3.3 Check scanning <Requirements>...

  • Page 302: If You Replace The Control Panel Assy

    IF YOU REPLACE THE CONTROL PANEL ASSY <Operations> 4.1 Adjust the touch panel (Maintenance mode 78) 4.2 Check LCD operation (Maintenance mode 12) 4.3 Check the operation of the control panel keys (Maintenance mode 13) <Requirements> (1) Stylus Adjust the touch panel (Maintenance mode 78) Adjust the touch panel, referring to Chapter 5, Section 1.3.30 "Adjustment of Touch Panel (Maintenance mode 78)."...

  • Page 303: If You Replace The Paper Feeding Related Parts And Maintenance Unit

    IF YOU REPLACE THE PAPER FEEDING RELATED PARTS AND MAINTENANCE UNIT The paper feeding related parts to be adjusted after replacement are listed below. - Paper feed roller - Registration sensor PCB - Paper ejection roller - Carriage PCB ASSY - Switchback roller - Platen - Carriage motor...

  • Page 304: Adjustment Of Software Correction For Inclination/Corrugation/Ruled Lines

    Check head nozzles (Maintenance mode 09) Check head nozzles, referring to “2.3 Check head nozzles (Maintenance mode 09)”. Adjustment of software correction for inclination/corrugation/ruled lines (Maintenance mode 65 / User menu) < Regular Ink cartridge model / Ink tank model (Printer model) / Simple Ink cartridge model (Printer model) >...

  • Page 305: Chapter 5 Service Functions

    CHAPTER 5 SERVICE FUNCTIONS MAINTENANCE MODE The maintenance mode is exclusively designed for the purpose of checks, settings and adjustments of the machine and can be triggered by the keys on the control panel. In the maintenance mode, you can perform operational checks of sensors, perform a print test, display the log information or error codes, and configure worker switches (WSW).
  • Page 306 (3) Press the *, 2, 8, 6 and 4 keys on the LCD in this order. The machine displays the following screen on the LCD and enters the maintenance mode. (4) To select one of the maintenance mode functions listed on the page, enter the corresponding 2-digit code using the numerical keys.

  • Page 307: How To Enter The End User-Accessible Maintenance Mode

    1.1.2 How to Enter the End User-accessible Maintenance Mode Basically, the maintenance-mode functions should be accessed by service personnel only. However, you can allow end users to access some of these under the guidance of service personnel (e.g., by telephone). The user-accessible functions are shaded in the table given on the next page.

  • Page 308: List Of Maintenance-Mode Functions

    1.3.9 (5-19) Sensor Operational Check 1.3.10 (5-21) Printout of Dial Log PCL/PS function setting 1.3.11 (5-22) (MFC-J6935DW/J6945DW/J6947DW, HL-J6000DW/J6100DW only) 1.3.12 (5-23) Backup of Machine Information 1.3.13 (5-25) Transfer of Received FAX Data and/or Equipment's Log 1.3.14 (5-27) Fine Adjustment of Scanning Position 1.3.15 (5-28)

  • Page 309: Detailed Description Of Maintenance-Mode Functions

    Detailed Description of Maintenance-mode Functions 1.3.1 EEPROM Parameter Initialization (Maintenance mode 01, 91) < Function > This function initializes the parameters, user switches and worker switches settings registered in the EEPROM, to the initial values. Entering Maintenance mode 01 initializes almost all of the EEPROM areas, but entering Maintenance mode 91 does not initialize some areas, as listed below.

  • Page 310: Creating Of Head Calibration Data And Writing It Into Flash Rom (Maintenance Mode 02)

    Tip: The pattern can also be printed by opening "Filedrgs" on your PC and drag- and-drop this file onto the Brother Maintenance USB Printer driver icon. (3) Set the pattern printed with "1_page" on the document cover glass of the document cover so that the mark fits on the left rear of the document cover.
  • Page 311 (7) Press the Mono Start key. The machine displays the "Scanning" on the LCD and starts scanning the "Print pattern for creating head calibration data" placed on the document cover glass. (8) Upon completion of scanning, the machine displays the "Write Head Calib" on the LCD, creates the head calibration data, and writes it into the flash ROM on the main PCB.
  • Page 312 Note: If an error occurs, the machine beeps and displays "Error No **" on the LCD. Press the Stop key to return to the initial stage of the maintenance mode and then recover the machine from the error state, following the table given below. Then go back to step (3).
  • Page 313 ■ Print Pattern for Creating Head Calibration Data Fit this mark on the left rear of the document cover. Confidential...
  • Page 314 ■ Print Pattern for Creating Head Calibration Data Fit this mark on the left rear of the document cover. 5-10 Confidential...

  • Page 315: Adf Performance Test (Maintenance Mode 08)

    1.3.3 ADF Performance Test (Maintenance mode 08) < Function > The function counts the documents fed by the automatic document feeder (ADF) and displays the count on the LCD for checking the ADF performance. < Operating Procedure > (1) Set documents on the ADF unit. The "Doc.

  • Page 316: Printout Of Test Pattern (Maintenance Mode 09)

    1.3.4 Printout of Test Pattern (Maintenance mode 09) < Function > This function prints out a test pattern (Print Quality Check sheet) to allow the service personnel to check the print quality, together with the serial number. If any print quality problem is found, use “1.3.28 Purge Operation (Maintenance mode 76)”...

  • Page 317: Worker Switch Setting And Printout (Maintenance Modes 10 And 11)

    1.3.5 Worker Switch Setting and Printout (Maintenance modes 10 and 11) [ 1 ] Worker switch setting (Maintenance mode 10) < Function > The worker switch functions customize the machine to meet various needs. They can be activated with the procedures using the control panel keys. The worker switches have been configured at the factory in conformity to the communications standards and codes of each country.
  • Page 318 [ 2 ] Printout of worker switch data (Maintenance mode 11) < Function > This function prints out the setting items of the worker switches and their contents specified. < Operating Procedure > (1) Press the 1 key twice in the initial stage of the maintenance mode. The machine shows "PRINTING"...

  • Page 319: Operational Check Of Lcd (Maintenance Mode 12)

    1.3.6 Operational Check of LCD (Maintenance mode 12) < Function > This function checks whether the LCD on the control panel works normally. < Operating Procedure > (1) Press the 1 and 2 keys in this order in the initial stage of the maintenance mode. Regular Ink cartridge model (2) Each time you press the Home key, the LCD cycles through the screens as shown below.
  • Page 320 Ink tank model / Simple Ink cartridge model (2) Press the Power key to switch between the screens shown in the "A" column and those shown in the "B" column. Each time you press the Home or # key, the LCD cycles through the screens in each column.

  • Page 321: Operational Check Of Keys On Control Panel (Maintenance Mode 13)

    1.3.7 Operational Check of Keys on Control Panel (Maintenance mode 13) < Function > This function checks the keys on the control panel for normal operation. < Operating Procedure > (1) Press the 1 and 3 keys in this order in the initial stage of the maintenance mode. The "00"...

  • Page 322: Updating Of Firmware Using A Usb Flash Memory (Maintenance Mode 28)

    < Operating Procedure > (1) Switch your PC ON and insert a USB flash memory. (2) Create a folder named "BROTHER" in the top layer of the USB flash memory's directory and copy the firmware file having the extension ".djf" into that folder.

  • Page 323: Sensor Operational Check (Maintenance Mode 32)

    1.3.9 Sensor Operational Check (Maintenance mode 32) < Function > This function checks whether sensors work normally. < Operating Procedure > (1) Press the 3 and 2 keys in this order in the initial stage of the maintenance mode. The machine sounds 1,100 Hz and 400 Hz tones cyclically through the following volumes for testing the speaker: Note: To stop beeping, press the SET key.
  • Page 324 Sensors Sensing status (display/no display) ADF document width sensor No A3 document/A3 document present Document cover sensor Document cover closed/Document cover opened Head thermistor Normal temperature/Abnormal temperature High temperature detector in the Normal temperature/Abnormal temperature complex IC (for main PCB) T1 paper remaining sensor No recording paper/Recording paper present T2 paper remaining sensor...

  • Page 325: Printout Of Dial Log (Maintenance Mode 37)

    Ink cartridge detection sensor (K) Ink cartridge detection sensor (C) Ink remaining sensor (K) Ink cartridge detection sensor (Y) Ink cartridge detection sensor (M) Ink remaining sensor (M) Cap cam sensor Head thermistor Ink remaining sensor (Y) ADF cover sensor Ink remaining sensor (C) Document scanner sensor...

  • Page 326: Pcl/Ps Function Setting (Maintenance Mode 45)

    1.3.11 PCL/PS function setting (Maintenance mode 45) < Function > This function is used to change the settings of the PCL/PS functions summarized in the table below. < Operating Procedure > (1) Press the 4 and 5 keys in this order in the initial stage of the maintenance mode. “JB-Can Time”...

  • Page 327: Backup Of Machine Information (Maintenance Mode 46)

    < Operating Procedure > Backup Procedure (1) On the PC, create a "BROTHER" folder in a USB flash memory to be used for saving backup data. (2) Insert the USB flash memory into the slot of the machine in the initial stage of the maintenance mode.
  • Page 328 The USB flash memory is being used by another operation. Card is used No USB flash memory is inserted. Insert Card File name is invalid or no "BROTHER" folder exists No file Mismatch of serial numbers between the machine and the Machine ID Error backup data (which is detected only in data restoration).

  • Page 329: Transfer Of Received Fax Data And/Or Equipment's Log (Maintenance Mode 53)

    1.3.13 Transfer of Received FAX Data and/or Equipment's Log (Maintenance mode 53) < Function > This function transfers received FAX data to another machine. It is useful when the machine cannot print received data due to the printing mechanism defective. This function also transfers the activity report, the communications list, and the equipment’...
  • Page 330 (3) Enter the telephone number of the receiver machine and press the SET key again. (4) The machine displays the "ACCEPTED" for approx. two seconds and starts dialing to transfer data. Notes: - Be sure to type the telephone number with the numerical keys. No auto-dial numbers stored in memory can be used in this procedure.

  • Page 331: Fine Adjustment Of Scanning Position (Maintenance Mode 54)

    1.3.14 Fine Adjustment of Scanning Position (Maintenance mode 54) < Function > This function adjusts the scanning start and end positions of the ADF and FB. < Operating Procedure > (1) Press the 5 and 4 keys in this order in the initial stage of the maintenance mode. The “SCAN START ADJ”...

  • Page 332: Acquisition Of White/Black Level Data (Maintenance Mode 55)

    1.3.15 Acquisition of White/Black Level Data (Maintenance mode 55) < Function > This procedure allows the machine to obtain white/black level data for the CIS scanner and save it into the EEPROM on the Main PCB. < Operating Procedure > (1) Press the 5 key twice in the initial stage of the maintenance mode.

  • Page 333: Cartridge Ic Communication Check (Maintenance Mode 57)

    1.3.17 Cartridge IC Communication Check (Maintenance mode 57) < Function > This function checks the applicable cartridge, color information, destination, size and data version in the IC chip built in an ink cartridge. < Operating Procedure > (1) Press the 5 and 7 keys in this order in the initial stage of the maintenance mode. The "IC_ACT ALL"...

  • Page 334: Updating Of Paper Feeding Correction Values (Maintenance Mode 58)

    Tip: The test patterns can also be printed by opening "Filedrgs" on your PC and dragging & dropping the above adjustment files onto the Brother Maintenance USB Printer driver icon. For adjustment of all paper feeding correction values (1) Press the 5 and 8 keys in this order in the initial stage of the maintenance mode.
  • Page 335 (10)On the test pattern s , check the blocks of LF300_1 row. In the same way as in step (4), enter the number of the block that is the least uneven print and then press the SET key. The "LF300_2 NO. +0" appears on the LCD. (11)In the same way, enter the number of the least uneven block for each of LF300_2 through LF300_4 on the test pattern s , and then press the SET key.
  • Page 336 For the LF resolution 300 adjustment (1) Press the 5 and 8 keys in this order in the initial stage of the maintenance mode. The "Select 58?" appears on the LCD. (2) Press the Mono Start key. The "1. ALL" appears on the LCD. (3) Press the key twice.
  • Page 337 For initialization of adjustment values (1) Press the 5 and 8 keys in this order in the initial stage of the maintenance mode. The "Select 58?" appears on the LCD. (2) Press the Mono Start key. The "1. ALL" appears on the LCD. (3) Press the 8, 9, 5, and 4 keys in this order.

  • Page 338: Checking Of Cis Travel And Specifying Of Cis Type (Maintenance Mode 59)

    1.3.19 Checking of CIS Travel and Specifying of CIS Type (Maintenance mode 59) < Function > This procedure allows you to check the movement of the CIS unit integrated in the document scanner unit. The CIS unit travels to the three positions – the ADF scanning position, FB scanning start and end positions.

  • Page 339: Printout Of Prn/Jpeg Files In Usb Flash Memory (Maintenance Mode 61)

    - Printing all PRN/JPEG files repeatedly File requirements File with PRN or JPG (or prn or jpg) extension in root folder or "BROTHER" folder. Note: Un-displayable characters in filenames will be replaced with different characters. Only the first 16 characters of filenames are displayed.

  • Page 340: Move Of The Head/Carriage Unit To The Adjustment Position (Maintenance Mode 63)

    1.3.21 Move of the Head/Carriage Unit to the Adjustment Position (Maintenance mode 63) < Function > This function moves the head/carriage unit to the adjustment position. < Operating Procedure > (1) Press the 6 and 3 keys in this order in the initial stage of the maintenance mode. The "SELECT 63?"...

  • Page 341: Adjustment Of Software Correction For Inclination/Corrugation/Ruled Lines (Maintenance Mode 65)

    Tip: The test pattern can also be printed by opening "Filedrgs" on your PC and dragging and dropping the above file onto the Brother Maintenance USB Printer driver icon. (2) Press the 6 and 5 keys in this order in the initial stage of the maintenance mode.
  • Page 342 ■ Adjustment of Software Correction for Inclination/Corrugation/Ruled Lines Check Pattern 5-38 Confidential...

  • Page 343: Adjustment Of Margins In Borderless Printing (Maintenance Mode 66)

    Tip: The test patterns can also be printed by opening "Filedrgs" on your PC and dragging & dropping the above adjustment file onto the Brother Maintenance USB Printer driver icon. (3) Measure the left, right, and bottom margins on the printed pattern.
  • Page 344 ■ Margin Check Pattern 5-40 Confidential...

  • Page 345: Updating Of Head Property Information And Backup/Restoration Of Head Calibration Data (Maintenance Mode 68)

    1.3.24 Updating of Head Property Information and Backup/Restoration of Head Calibration Data (Maintenance mode 68) < Function > Maintenance mode 68 provides two types of procedures--one for updating the head property information and the other for backing up the head calibration data and restoring it.
  • Page 346 Head Calibration Data Backup/Restoration Procedures Backup procedure (1) Press the 6 and 8 keys in this order in the initial stage of the maintenance mode. (2) Press the 0, 6, 2, and 6 keys in this order. The "HeadCalib->Media" appears on the LCD. (3) Insert a USB flash memory into the memory slot.

  • Page 347: Traveling Speed Check Of Head/Carriage Unit (Maintenance Mode 69)

    1.3.25 Traveling Speed Check of Head/Carriage Unit (Maintenance mode 69) < Function > This procedure checks whether the traveling speed of the head/carriage unit is within the specified range. < Operating Procedure > (1) Press the 6 and 9 keys in this order in the initial stage of the maintenance mode. The machine shows "CR AGING"...
  • Page 348 < EEPROM Customizing Codes List > MFC- MFC- MFC- MFC- J6000DW J6100DW T4000DW J3530DW J3930DW J6530DW J6535DW U.S.A. 0001 0501 Canada 0002 0502 Mexico 0001 Argentina Brazil 0042 Chile Germany 0003 0099 0199 0004 (0004) (0104) France/Belgium/ 0055 Holland (0005/ (France/Belgium/ 0008/0009) Holland)
  • Page 349 Thailand Gulf/Turkey (Gulf/ Turkey) Gulf India 0045 Korea 0044 South Africa Taiwan 0023 China 0020 The above information is as of May 2018. Please confirm the latest firmware information which is available from your local Brother Customer Service. 5-45 Confidential...

  • Page 350: Move Of The Head/Carriage Unit To The Center (Maintenance Mode 75)

    1.3.27 Move of the Head/Carriage Unit to the Center (Maintenance mode 75) < Function > This function is used to remove paper particles and dust accumulated between the maintenance unit and head/carriage unit. Using this function moves the head/carriage unit to the center, allowing you to easily remove the paper particles and dust accumulated.

  • Page 351: Purge Operation (Maintenance Mode 76)

    1.3.28 Purge Operation (Maintenance mode 76) < Function > This function allows you to select the desired purge type from several types of purge operations and carry it out. < Operating Procedure > (1) Press the 7 and 6 keys in this order in the initial stage of the maintenance mode. The LCD displays “CLEANING”...
  • Page 352 Purge types and purge codes Purge Codes (to be entered Purge Types Description with Maintenance mode 76) Normal purge (NP) Purge to be performed by user purge. Purge to be performed periodically. The cycle varies Periodical reset purge (RP) due to the ambient temperature. Power purge (PP) Purge to be performed by user purge.
  • Page 353 [ Ink tank model ] Ink Usage (ml) Purge Counts BLACK COLOR BLACK COLOR only only only only 0.420255 0.4125375 0.024255 Normal purge (NP) 2.12008 0.04536 2.12008 0.300255 0.2925375 0.1059 Periodical reset purge (RP) 1.460328 0.32436 1.4664 0.784255 0.7765375 0.117255 Power purge (PP) 2.97108 0.32436...
  • Page 354 < Recommended purge procedures > When a print failure occurs due to the non-discharge of ink, make a recovery from the nondischarge in accordance with the recommended procedures below. (1) Open the document scanner unit and check if there is ink in the ink supply tubes from the opening of the upper cover.

  • Page 355: Print Of The Maintenance Information (Maintenance Mode 77)

    1.3.29 Print of the Maintenance Information (Maintenance mode 77) < Function > The machine prints out its log information or saves it into a USB flash memory. < Operating Procedure > Printing (1) Press the 7 key twice in the initial stage of the maintenance mode. The machine prints out the maintenance information.
  • Page 356 5-52 Confidential...
  • Page 357 Paper pull-in failure count: Paper tray #1, Paper Model code, Serial number, Country code, tray #2, Label , Manual feed slot, MP tray, Paper Checksum of WSW, PSW, USW, and FSW tray #3 Version of main firmware, Production date & Roller cleaning count: Paper tray #1, Paper tray time, Checksum, ROM1 checksum #2, MP tray, Paper tray #3...
  • Page 358 Printed page count in duplex printing: PC print, User line alignment: Start count, completion Copy, Other count User feeding amount adjustment: Start count, Printed page count per recording paper size: A4 completion count and LTR, A3 and LGR, Envelope Printed page count per recording paper size: 4x6 and A5, Hagaki Photo-L (Ink tank model only) Log of ink state when the...
  • Page 359 *: Unidentifiable ink cartridge ?: Ink cartridge with the incorrect amount of ink remaining Excluding the resets triggered by the following. Maintenance modes 01 and 91 Maintenance mode 80 (Resetting the purge and flushing counts) 5-55 Confidential...
  • Page 360 *7: Noted in the following order: previous purge (black, color), purge prior to that (black, color), and purge prior to that (black, color). Each 4-digit value is noted in hexadecimal notation. Convert each to a 16-digit binary value and consult the table below ("How to read the purge logs") for its meaning.
  • Page 361 *8: Refer to the table below MFC-J6535DW/J6935DW, Other Models for China Type 1 Supply super high yield cartridges Type 2 All cartridges Bundled* or supply high yield cartridges * MFC-J6545DW XL has two bundled cartridges. The one with larger capacity is Type 1, and the other with smaller capacity is Type 2.

  • Page 362: Adjustment Of Touch Panel (Maintenance Mode 78)

    A commercially available stylus designed for electronic dictionaries or personal digital assistance (PDA) can be used. If you do not have it on hand, order the "TOUCH PEN" from the Brother’s parts list. < Operating Procedure > (1) Press the 7 and 8 keys in this order in the initial stage of the maintenance mode.

  • Page 363: Display Of The Equipment's Log (Maintenance Mode 80)

    1.3.31 Display of the Equipment's Log (Maintenance mode 80) < Function > This function displays the log information on the LCD. < Operating Procedure > (1) Press the 8 and 0 keys in this order in the initial stage of the maintenance mode. The "ERROR CODE"...
  • Page 364 Log information item Description MACERR_01:8C00 DATE:1610071324 TEMP:24 Machine error history (Error code, Date of occurrence, Machine temperature degree-C at the time of occurrence) MACERR_10:8C00 DATE:1609201234 TEMP:24 ERROR (Last 10 errors) [ ▼ ] CODE COMERR1:BF010000 DATE:1609012345 Communications error history (Error code, Date of occurrence) (Last 3 errors) COMERR3:BF010000 DATE:1609012343 8CH-121-001...
  • Page 365 Description Ink drop count for droplets jetted out onto PLA K:0000000001 the platen (Black) Ink drop count for droplets jetted out onto PLA Y:0000000001 the platen (Yellow) Ink drop count for droplets jetted out onto PLA C:0000000001 the platen (Cyan) Ink drop count for droplets jetted out onto PLA M:0000000001 the platen (Magenta)
  • Page 366 Description Ink drop count by cleaning at the previous K:0000000001 replacement of ink cartridge or refill of ink (Black) Ink drop count by cleaning at the previous Y:0000000001 replacement of ink cartridge or refill of ink (Yellow) [ ▼ ] INK CHG CLEAN COUNT Ink drop count by cleaning at the previous...
  • Page 367 [ ] [ ] Description LIST MN:000001 Monochrome list printed page count LIST CL:000001 Color list printed page count MEDIA:000002 Total USB flash memory printed page count MEDIA MN:000001 Monochrome USB flash memory printed page count MEDIA CL:000001 Color USB flash memory printed page count WCDL:000002 Total Web Connect printed page count WCDL MN:000001...
  • Page 368 [ ] [ ] Description 4*6_G:000001 4X6 size Glossy paper printed page count HGK_P:000001 Hagaki size plain paper printed page count HGK_I:000001 Hagaki size inkjet paper printed page count HGK_G:000001 Hagaki size Glossy paper printed page count SIZE_TYPE [ ▼ ] PAGE LBAN_P:000001 Photo L size plain paper printed page count...
  • Page 369 [ ] [ ] Description TTL:000000 Recording paper total jam count Recording paper jam count: when printing the DX BACK:000000 second side in duplex printing TRAY1:000000 Recording paper jam count: Paper tray #1 [ ▼ ] TRAY JAM TRAY2:000000 Recording paper jam count: Paper tray #2 TRAY3:000100 Recording paper jam count: Paper tray #3 MFS:000010...
  • Page 370 [ ] [ ] Description REM_BK:000/000 Initial ink purge (Black) count (Auto/Manual) User super-high-strength recovery reset purge HPP_BK:000/000 (Black) count (Auto/Manual) *7*8 QAP_BK:000/000 QA additional purge (Black) count (Auto/Manual) Small purge after initial ink replacement (Black) ARP_BK:000/000 *7*8 count (Auto/Manual) STR_BK:000/000 Sub-tank removal purge (Black) count (Auto/Manual) QA inspection Sub-tank removal purge (Black) count...
  • Page 371 [ ] [ ] Description BK1:0000 Type of purge performed last time (Black) CL1:0000 Type of purge performed last time (Color) Type of purge performed before the last purge BK2:0000 (Black) PURGE Type of purge performed before the last purge [ ▼...
  • Page 372 Description JBCAN:000000 Job cancel count PP REMOVE:001 Paper piece removal count Total printed page count in the previous LSTMONTH:000000 month WIPE_CL:00001 Wipe count POWER:0000000353 Total power-ON time PWCNT:00000353 Power-ON count OTHER [ ▼ ] PWROFF CAP:255 Capacitor failure detection count COUNT POWER: Reset count...
  • Page 373 [ ] [ ] Description LOW_CY:000 Number of times ink level was low when remaining ink was reset (Cyan) LOW_MZ:000 Number of times ink level was low when remaining ink was reset (Magenta) EMP_BK:000 Number of times ink was empty when remaining ink was reset (Black) EMP_YL:000 Number of times ink was empty when remaining ink...
  • Page 374 Description HIGH_CY:- Printed page count of high coverage (more than 10%) (Cyan) COVEAGE_ [ ▼ ] *7*8 RANGE HIGH_MZ:- Printed page count of high coverage (more than 10%) (Magenta) FUNC1:0000000000 Solution SW information (No. 1 to 40) FUNCTION_ [ ▼ ] INFO FUNC2:0000000000 Solution SW information (No.
  • Page 375 Not required for servicing. The serial number of the machine can be changed with the following procedure. 1) While the serial number is displayed, press the 9, 4, 7 and 5 keys in this order. The uppermost digit of the current serial number starts blinking, indicating that the machine switches to the edit mode.

  • Page 376: Equipment Error Code Indication (Maintenance Mode 82)

    1.3.32 Equipment Error Code Indication (Maintenance mode 82) < Function > This function displays all the error codes of the machine errors that are currently occurring on the LCD. < Operating Procedure > (1) Press the 8 and 2 keys in this order in the initial stage of the maintenance mode. The LCD shows the "MACHINE ERR XXXX."...

  • Page 377: Assurance Mode Switch Setting (Maintenance Mode 88)

    1.3.34 Assurance Mode Switch Setting (Maintenance mode 88) < Function > When the machine does not function normally because the usage environments or operating conditions are not usual, the assurance mode switches provide workarounds to make the machine usable by changing the machine settings to untypical ones. The machine incorporates seven assurance mode switches (AMS01 through AMS07) that are firmware switches just as the ones described in “1.3.5 Worker Switch Setting...
  • Page 378 AMS01 (Printing assurance 1) Selector Function Setting and Specifications Prevention of stains on back side of leading edge of paper in 0: Disable (default) 1: Enable borderless printing (Ink tank model / Simple Ink 0: Scratch prevention enabled (default) cartridge model only) 1: Disabled Head scratch prevention disabled No.
  • Page 379 - Selectors 3 and 4: Protection of platen from no-paper printing to prevent stains(Functional restriction on the paper width sensor) The setting made by these selectors applies to such printing that is assumed to be at a high resolution, that is, printing from a PC or USB flash memory, copying. If these selectors are set to "0, 0,"...
  • Page 380 AMS02 (Printing assurance 2) Selector Function Setting and Specifications Not used. Registration time offset to slipping in 0: Disable (default) 1: Enable plain paper feeding Unidirectional print for higher print 0: Disable (default) 1: Enable quality Improvement of paper feeding 0: Disable (default) 1: Enable reliability...
  • Page 381 AMS03 (Printing assurance 3) Selector Function Setting and Specifications Not used. No. 5 6 0 0 : Machine correction value (default) Measure for black streaks at 0 1 : 1/2 of machine correction value trailing edge of recording paper 0 0 : 2/3 of machine correction value 1 0 : No correction Not used.
  • Page 382 - Selector 2: LED display setting in Sleep Mode You can select either OFF or blinking as the state of the power LED in the Sleep Mode. - Selectors 4 and 8: Automatic purging for color ink and for black ink The machine performs an automatic purge when it loses the clock or periodically.
  • Page 383 AMS06 (Printing assurance 5) Selector Function Setting and Specifications No. 1 2 Improvement of white and black 0 0 : Disable (default) horizontal streaks on bottom 0 1 : Improve black horizontal streaks edge of the paper during normal 1 0 : Improve white horizontal streaks and high-speed printing on plain 1 1 : Further improve black horizontal paper...
  • Page 384 AMS07 (Printing assurance 6) Note: Before the setting change of Selector 1-3, update the firmware to the latest version. Selector Function Setting and Specifications 0: Enable stop function [India] (default) (Ink tank model only) 1: Disable stop function Paper width sensor recording paper drift detection stop 0: Disable stop function function enabled/disabled...
  • Page 385 - Selector 5: Disable paper remaining sensor When the paper remaining sensor had failure in the state of “no recording paper”, the print operation becomes unavailable. To avoid the stop of the print operation, if “1: Function ON” is selected, the state of all the paper trays is fixed to “Recording paper loaded”, and the print operation can be started.

  • Page 386: Printout Of Block Pattern (Ink Tank Model / Simple Ink Cartridge Model Only) (Maintenance Mode 89)

    1.3.35 Printout of Block Pattern (Ink tank model / Simple Ink cartridge model only) (Maintenance mode 89) < Function > This function is used to print out a block pattern for each color. < Operating Procedure > (1) Press the 8 and 9 keys in this order in the initial stage of the maintenance mode. (2) Press the 1 key.

  • Page 387: Other Service Functions

    OTHER SERVICE FUNCTIONS Displaying the Firmware Version (1) When the machine is on standby, hold down the Home key for approx. 5 seconds to display the following screen on the LCD. The firmware version displays in the "2. ROM Version" area Moving the Head/Carriage Unit (1) Holding down the X key with the document scanner unit opened for more than five seconds moves the head/carriage unit to the center of its travel.

  • Page 388: Retrieving The Equipment Log Information

    Retrieving the Equipment Log Information < Function > This procedure retrieves the log information from the machine to the connected PC as electronic data. < Operating Procedure > (1) Switch your PC ON. (2) Create an arbitrary folder in the C: directory and save the readback tool (rb2k03.exe) and PJL command file (brmainten_77.pjl) in that folder.

  • Page 389: Special Purge (Spp) < Ink Tank Model Only

    Special Purge (SPP) < Ink tank model only > < Function > This purge function restores operation from a nondischarge state caused by a large amount of air in the ink line. It can be initiated by the user by following instructions from service personnel, for example as received over the phone.

  • Page 390: Chapter 6 Circuit Diagrams And Wiring Diagrams

    CHAPTER 6 CIRCUIT DIAGRAMS AND WIRING DIAGRAMS  Modem PCB < Made-in-China machine > 52830-6245(LF) @C16 CN1a C473 @C17 16VDC SDAA SMP3100SCMC A62250001 FCTP2 LINE TP18 (EU) MMZ1608S202A MMZ1608S202A DRL-0033P 6.81M UG6884000 S1ZB60-7062 TP25 1%(F) S47670000 (2012) TEST A62114001 TP19 FCTP3 150k MMZ1608S202A...
  • Page 391 < Made-in-Philippines machine > SMP3100SCMC A62250001 FCTP2 TP25 TP18 LINE MMZ1608S202A MMZ1608S202A 6.81M S1ZB60-7062 TP39 1%(F) S47670000 (2012) TEST TP34 A62114001 TP19 FCTP3 150k MMZ1608S202A DRL-0033P MMZ1608S202A TRF600-150 6A4578001 UG6884000 TP20 C223 AGND C153 250VDC 52830-6445(LF) 16VDC DIBN C2012X7R2E223KT DE37-302M (2012) CC0.1u LG5681001...
  • Page 392  Power supply PCB, 100 V series < Made-in-China machine > C110 CC2200p 1KVDC R101 [TDK] (RADIAL) 5%(J) @C18 C120 2W (AXIAL) BL01RN1A2A2B [MURATA] CC1500p CC470p DE37-301L (RADIAL) 250VAC/500VAC 250V [MITSUBISHI] HT101 (RADIAL) (C2012) L101c FCTP7 AC_IN_LIVE FCTP102 L101 F102 D101 FCG10AU20 BL02RN1R2M2B...
  • Page 393 < Made-in-Philippines machine > C110 R101c CC2200p 1KVDC R101 @L6a [TDK] (RADIAL) 5%(J) @C18 C120 2W (AXIAL) BL01RN1A2A2B CC1500p CC470p DE37-301L [MURATA] 250VAC/500VAC 250V [MITSUBISHI] (RADIAL) HT101 (RADIAL) (C2012) L101c FCTP7 AC_IN_LIVE FCTP102 L101 F102 D101 FCG10AU20 BL02RN1R2M2B 2.5A B57213P 509M3_1 [NIPPON_INTER] FCTP1 FCTP3...
  • Page 394  Power supply PCB, 200 V series < Made-in-China machine > C110 CC2200p 1KVDC R101 @L6a [TDK] (RADIAL) 5%(J) @C18 C120 2W (AXIAL) BL01RN1A2A2B CC1500p CC470p [MURATA] DE37-301L 250VAC/500VAC 250V (RADIAL) [MITSUBISHI] HT101 (RADIAL) (C2012) L101a FCTP7 AC_IN_LIVE FCTP102 L101 F102 D101 FCG10AU20...
  • Page 395 < Made-in-Philippines machine > C110 CC2200p 1KVDC R101 @L6a [TDK] (RADIAL) 5%(J) @C18 C120 2W (AXIAL) BL01RN1A2A2B CC1500p CC470p [MURATA] DE37-301L 250VAC/500VAC 250V [MITSUBISHI] (RADIAL) HT101 (RADIAL) (C2012) L101a FCTP7 AC_IN_LIVE FCTP102 L101 F102 D101 FCG10AU20 BL02RN1R2M2B 2.5A [NIPPON_INTER] FCTP1 FCTP3 [MURATA] SCT2.5A...
  • Page 396  Wiring Diagram Carriage PCB M ain PCB M ain PCB CN14 HEAD1 CN17 CN19 HDVTEMP 1 27 HDVTEMP ADF Motor 4 OUT_C- AOUT2 2 Paper Feed Motor S0V 2 26 S0V 3 OUT_C+ AOUT1 1 FIRE1_B- 3 25 FIRE1_B- 2 OUT_D- FIRE1_B+ 4 24 FIRE1_B+...

  • Page 397: Chapter 7 Periodical Maintenance

    CHAPTER 7 PERIODICAL MAINTENANCE PERIODICAL REPLACEMENT PARTS There are no parts to be replaced periodically. Confidential...

  • Page 398: Appendix 1 Serial Numbering System

    APPENDIX 1. SERIAL NUMBERING SYSTEM This appendix shows the location of labels put on specific parts and describes the coding information for serial number and head property information. < Reading Labels > An individual machine has a "serial number label" for the machine itself and "head property label"...
  • Page 399 (2) Head property label The property information of the head/carriage unit is printed on the head property label attached to the head/carriage unit.  Head property label on the head/carriage unit Location Head property label Fig. App 1-2 App. 1-2 Confidential...

  • Page 400: Appendix 2 Deletion Of User Setting Information

    APPENDIX 2. DELETION OF USER SETTING INFORMATION The following user setting information in the machine is recorded in the EEPROM on the main PCB. It can be deleted with the operation below. - User's name and telephone number - Speed dialing - Group dialing - Dial record (stored for redialing) - Receiver info for fax transfer (The transfer setting will also be canceled.)

  • Page 401: Appendix 3 Installing The Maintenance Printer Driver

    - Once this installation procedure is carried out for a PC, no more driver/software installation will be required for that PC to identify machines. If the Brother Maintenance USB Printer driver has been already installed to your PC according to this procedure, skip this section.
  • Page 402 The following screen is displayed during installation. (4) Wait for the following screen to appear and click Finish. (5) Plug the power cord of the machine into an electrical outlet. (6) Switch the machine to the maintenance mode. (Refer to Chapter (7) Connect the machine to your PC using a USB cable to start automatic installation.

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