Brother MFC-J6530DW Basic User's Manual
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Brother MFC-J6530DW Basic User's Manual

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Basic User's Guide
MFC-J6530DW
MFC-J6730DW
Brother recommends keeping this guide next to your Brother machine for quick reference.
Online User's Guide
This Basic User's Guide contains basic
instructions and information for your Brother
machine.
For more advanced instructions and information,
see the Online User's Guide at
solutions.brother.com/manuals

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Summary of Contents for Brother MFC-J6530DW

  • Page 1 Basic User's Guide MFC-J6530DW MFC-J6730DW Brother recommends keeping this guide next to your Brother machine for quick reference. Online User's Guide This Basic User's Guide contains basic instructions and information for your Brother machine. For more advanced instructions and information, see the Online User's Guide at solutions.brother.com/manuals...
  • Page 2 Register your product online at www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product if you lose your receipt;...

  • Page 3: Brother Numbers

    FAQs (Frequently Asked Questions) The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function Center needs. Download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most from your Brother product.

  • Page 4: Ordering Accessories And Supplies

    Ordering Accessories and Supplies For best quality results use only genuine Brother supplies, which are available at most Brother retailers. If you cannot find the supplies you need and have a Visa, MasterCard, Discover, American Express credit card, or PayPal account, you can order directly from Brother. Visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.
  • Page 5 PERMITTED BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES FOR...
  • Page 6 High Speed Copy & Scan Mobile Connect When you place a document, long edge first Use Brother iPrint&Scan to check the in the ADF or in the left side of the scanner machine status and access various functions glass, you can copy and scan with High from mobile devices.
  • Page 7 Mobile Print/Scan Guide This Guide provides useful information about for Brother iPrint&Scan printing from your mobile device, and scanning from your Brother machine to your ® mobile device when connected to a Wi-Fi network. Visit solutions.brother.com/manuals.
  • Page 8 Basic User's Guide Print from your computer (Windows Macintosh) Print photos from a USB flash drive Basic User's Guide Print from your mobile device (Brother Mobile Print/Scan Guide iPrint&Scan) Print using mobile functions Online User's Guide Print data downloaded from a cloud...
  • Page 9 To view the Online User's Guide and other available guides, visit solutions.brother.com/manuals. ® (Windows You can also access your machine's guides using Brother Utilities. The Brother Utilities tool is included in the standard installation and, when installed, you can find it either as a shortcut on ®...
  • Page 10 Go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com • Provides several ways to search • Displays related questions for more information • Receives regular updates based on customer feedback Since the Brother Solutions Center is updated regularly, this screen is subject to change without notice. viii...

  • Page 11: Compilation And Publication Notice

    • The screens in this User's Guide are for illustration purposes only and may differ from the actual screens. For the Latest Driver Updates Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. To keep your machine’s performance up-to-date, check there for the latest firmware upgrades.

  • Page 12: Table Of Contents

    Copy ........................23 Copy a Document ....................23 Other Copy Options....................23 Scan........................24 Before Scanning ......................24 ® Scan from Your Computer (Windows ) ..............24 ® Scan Using ControlCenter4 Advanced Mode (Windows ) ......24 Scan Using the Scan Button on Your Brother Machine...........25...
  • Page 13 Receive Faxes on Your Computer (Windows only) ........34 Routine Maintenance ..................35 Clean the Scanner....................35 Check the Print Quality....................35 Check the Print Alignment from Your Brother Machine ...........37 Troubleshooting ....................38 Identify the Problem....................38 Error and Maintenance Messages................39 Transfer Your Faxes or Fax Journal Report...........44 Troubleshooting for Wireless LAN setup ..............46...
  • Page 14 Appendix ......................63 Enter Text on Your Brother Machine................63 Check the Machine Information................63 Reset Your Brother Machine ...................64 Reset Functions Overview................64 Supply Specifications ....................65 Index ........................66...

  • Page 15: General Information

    General Information Control Panel Overview 1. Touchscreen Liquid Crystal Display (LCD) Access menus and options by pressing them on the Touchscreen. Adjust the angle of the control panel by lifting it. 2. Menu buttons (Back) Press to go back to the previous menu. (Home) Press to return to the Home screen.
  • Page 16 4. LED Power Indicator The LED lights up depending on the machine’s power status. When the machine is in Sleep Mode, the LED blinks. Power On/Off Press to turn on the machine. Press and hold down to turn off the machine. The Touchscreen will display [Shutting Down] and will stay on for a few seconds before turning itself off.

  • Page 17: Touchscreen Lcd Overview

    Touchscreen LCD Home Screen 3 Overview There are three Home screens that you can access by pressing d or c. From the Home screens, you can access Shortcuts, Wi‑Fi setup, Settings and Ink levels screens. Home Screen 1 Home Screen 3 provides access to [LGR Copy Shortcuts].
  • Page 18 Wireless Status • [Web] Each icon in the following table shows the wireless network status: Press to connect the Brother machine to an Internet service. Your machine is not connected to For more information, see the Online the wireless access point.
  • Page 19 8. [Stored Faxes:] 10. Warning icon [Stored Faxes] displays how many The warning icon appears when there received faxes are in the machine's is an error or maintenance message; memory. press to view the details, and then Press to print the faxes. press to return to Ready mode.

  • Page 20: New Information From Brother

    Access Brother Utilities New Information from Brother ® (Windows New information from Brother appears in the Brother Utilities is an application launcher information bar when the notification settings that offers convenient access to all Brother such as [Message from Brother] and applications installed on your computer.

  • Page 21: Uninstall The Brother Software And Drivers (Windows ® )

    Select your machine. Select the operation you want to use. Uninstall the Brother Software and Drivers ® (Windows Launch (Brother Utilities). Click the drop-down list, and then select your model name (if not already selected). Click Tools in the left navigation bar, and then click Uninstall.

  • Page 22: Paper Handling

    Paper Handling Load Paper Loading Paper Overview Load the paper in the paper tray as follows. Fan the stack of paper well. The paper size determines the orientation when loading paper. Tray #1 How to Load Paper Tray #2 Letter ♦ Letter ♦...
  • Page 23 How to Load Paper Manual Feed Slot Letter Landscape orientation Executive Adjust the manual feed slot paper guides. Ledger Legal Portrait orientation Folio Mexico Legal Adjust the manual feed India Legal slot paper guides. Photo Photo L Photo 2L Index card Envelopes ♦...

  • Page 24: Load Letter Or A4 Size Paper In Paper Tray #1 / Paper Tray #2

    Load Letter or A4 Size Paper (MFC-J6730DW) in Paper Tray #1 / Paper When you load paper in Tray #2, remove the tray top cover (1). Tray #2 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 25 Make sure the paper is flat in the tray Always make sure the paper is not curled and below the maximum paper mark (1). or wrinkled. Overfilling the paper tray may cause paper jams. Gently load paper in the paper tray with the printing surface face down.

  • Page 26: Load Ledger, Legal, Or A3 Size Paper In Paper Tray #1 / Paper Tray #2

    Pull out the paper support until it locks Load Ledger, Legal, or A3 into place. Size Paper in Paper Tray #1 / Paper Tray #2 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 27 Gently press and slide the paper width (MFC-J6730DW) guides (1) and then the paper length When you load paper in Tray #2, remove guide (2) to fit the paper size. the tray top cover (1). Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.
  • Page 28 Gently load paper in the paper tray with Make sure the paper is flat in the tray the printing surface face down. and below the maximum paper mark (1). Portrait orientation Overfilling the paper tray may cause paper jams. Make sure the paper length guide (1) touches the edges of the paper.

  • Page 29: Load Paper In The Manual Feed Slot

    Pull out the paper support (1) until it Load Paper in the Manual locks into place, and then unfold the Feed Slot paper support flap (2). Load special print media in this slot, one sheet at a time. IMPORTANT • DO NOT load more than one sheet of paper in the manual feed slot at any time.
  • Page 30 Slide the manual feed slot paper guides Read the instruction displayed on the to fit the envelope width that you are LCD, and then press [OK]. using. Portrait orientation Pull out the paper support (1) until it locks into place, and then unfold the paper support flap (2).

  • Page 31: Change The Paper Size And Paper Type

    Related Information Change the Paper Size • Error and Maintenance Messages on and Paper Type page 39 Set the Paper Size and Paper Type settings Change the Check for the paper tray. Paper Size Setting • To get the best print quality, set the machine for the type of paper you are If the Check Paper setting is set to [On] and using.

  • Page 32: Recommended Print Media

    Load Documents Media Load Documents in the Automatic Document Feeder For the best print quality, we recommend using the Brother paper listed in the table. (ADF) Brother paper The ADF can hold multiple pages and feeds each sheet individually. Paper Type...

  • Page 33: Load Documents On The Scanner Glass

    Adjust the paper guides (1) to fit the IMPORTANT document size. DO NOT leave any documents on the scanner glass. If you do this, the ADF may jam. Load Documents on the Scanner Glass Use the scanner glass to fax, copy, or scan one page at a time.
  • Page 34 IMPORTANT If you are scanning a book or thick document, DO NOT slam or press on the document cover.

  • Page 35: Print

    Before attempting any printing operation, printing properties or preferences button to confirm the following: change the printer setting. • Make sure you have installed the Brother software and drivers. Print on Both Sides of the Paper • For USB or network cable users: Make...

  • Page 36: Print Photos Directly From A Usb Flash Drive

    Print Photos Directly Read and confirm the displayed list of options. from a USB Flash Drive To change the print settings, press Preview and Print Photos [Print Settings]. from a USB Flash Drive When finished, press [OK]. Preview your photos on the LCD before you Press [Start].

  • Page 37: Copy

    Copy Copy a Document Press to change the copy settings for the next copy only. When finished, press [OK]. Make sure you have loaded the correct size paper in the paper tray. After you have finished choosing new options, you can save them by pressing Load your document.

  • Page 38: Scan

    Open. Before attempting to scan, confirm the following: Click the Scan tab. • Make sure you have installed the Brother software and drivers. • For USB or network cable users: Make sure the interface cable is inserted correctly.

  • Page 39: Scan Using The Scan Button On Your Brother Machine

    Scan Using the Scan The machine starts scanning. If using the machine's scanner glass, follow the Button on Your Brother LCD instructions to complete the scanning job. Machine Scan Using the Scan Button on the Machine Use the Scan button on the machine to make temporary changes to the scan settings.

  • Page 40: Fax

    Press Set the machine's Station ID if you want the date and time to appear on each fax you Related Information send. • Enter Text on Your Brother Machine on NOTE page 63 (USA only) Telephone Line Interference/ The Telephone Consumer Protection Act of...

  • Page 41: Receive Modes Overview

    Receive Modes Overview • VoIP (Voice over IP) is a type of phone system that uses an Internet Some receive modes answer automatically connection, rather than a traditional ([Fax Only] and [Fax/Tel]). You may phone line. want to change the Ring Delay before using these modes.

  • Page 42: Choose The Correct Receive Mode

    Choose the Correct Receive Will you be using your Brother machine on the same line as your telephone? Mode • Do you want to receive voice calls and faxes automatically? The correct Receive Mode for you is determined by the external devices and...

  • Page 43: Set The F/T Ring Time (Pseudo/Double-Ring)

    [Settings] > [All Because the F/T ring is a setting only on your Settings] > [Fax] > [Setup Brother machine, extension and external Receive] > [Ring Delay]. telephones will not ring; however, you can still answer the machine's call on any telephone.

  • Page 44: Store Numbers

    Store Numbers Change or Delete Address Book Names or Numbers You can set up your machine to store fax numbers in the Address Book. Press [Fax] > [Address Book] If you lose electrical power, the Address Book numbers that are in the machine's >...

  • Page 45: Telephone Services And External Devices

    Telephone Services and External Devices You may be able to use the following services and connections with your Brother machine. These are summaries of ways to connect your machine. For more information about each topic, see the Online User's Guide.

  • Page 46: Fax Using Your Machine

    Fax Using Your • [Caller ID History] (Select a number from the Caller ID history.) Machine Press [Call History] > [Caller ID History]. Send a Fax Select the number you want, and then press [Apply]. • [Address Book] (Select a number Load your document in the ADF or place from the Address Book.) it on the scanner glass.

  • Page 47: Fax Using Your Computer (Pc-Fax)

    Fax Using Your more support. Computer (PC-FAX) Send Faxes from Your Computer The Brother PC-FAX feature lets you send a file, created in any application on your computer, as a standard fax and even attach a cover page. ® For Windows For more information, see the Online User's ®...

  • Page 48: Receive Faxes On Your Computer (Windows Only)

    FAX Receive software must be running on your computer. • Before you can set up PC-Fax Receive, you must install the Brother software and drivers on your computer. Make sure your Brother machine is connected to your computer and turned on.

  • Page 49: Routine Maintenance

    Routine Maintenance Clean the Scanner Check the Print Quality If faded or streaked colors and text appear or if text is missing on your printouts, the print Unplug the machine from the AC power head nozzles may be clogged. Print the Print outlet.
  • Page 50 If you clean the print head and the print has not improved, try installing a new Genuine Brother Brand replacement ink cartridge for each problem color. Try cleaning the print head again. If the print has not improved, contact Brother Customer Service.

  • Page 51: Check The Print Alignment From Your Brother Machine

    Check the Print Repeat this step for the rest of the patterns. Alignment from Your Brother Machine When the print alignment is not adjusted correctly, text looks blurry or crooked, like this. If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment.

  • Page 52: Troubleshooting

    Troubleshooting Use this section to resolve problems you may encounter when using your Brother machine. Identify the Problem Even if there seems to be a problem with your machine, you can correct most problems yourself. First, check the following: • The machine's power cord is connected correctly and the machine's power is on.

  • Page 53: Error And Maintenance Messages

    The most common error and maintenance messages are shown in the table. For more detailed information, see the Online User's Guide. You can correct most errors and perform routine maintenance yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Error Message Action B&W Print Only...
  • Page 54 Brother Customer Service or a Brother Authorized Service Center to have your machine serviced. Ink Absorber Pad The ink absorber box or flushing box must be replaced. Call Brother Full Customer Service or a Brother Authorized Service Center to have your machine serviced.
  • Page 55 Error Message Action Jam Front/Rear Remove the jammed paper. Jam Front See Related Information: Printer Jam or Paper Jam at the end of this section. Jam Rear If there is a repeat paper jam, try another paper jam clear operation. Jam Manual Feed Slot See Related Information: Remove Paper Scraps at the end of this...
  • Page 56 Error Message Action Out of Fax Memory Do one of the following: • Clear the data from the memory. To gain extra memory, you can turn off Memory Receive. For more information, see the Online User's Guide: Turn Off Memory Receive. •...
  • Page 57 Error Message Action Repetitive No Clean the paper pick-up rollers. Paper Fed For more information, see the Online User's Guide: Clean the Paper Pick-up Rollers. Repetitive Paper Remove any foreign objects and paper scraps in the machine. Jams See Related Information: Remove Paper Scraps at the end of this section.

  • Page 58: Transfer Your Faxes Or Fax Journal Report

    Error Message Action Unable to Scan XX Disconnect the machine from the power for several minutes, and then reconnect it. If you cannot print received faxes, transfer them to another fax machine or to your computer. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report.
  • Page 59 • [Unable to Clean XX] • [Unable to Initialize XX] • [Unable to Print XX] • [Unable to Scan XX] We recommend transferring your faxes to another fax machine or to your computer. You can also transfer the Fax Journal report to see if there are any faxes you must transfer. For more information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report.

  • Page 60: Troubleshooting For Wireless Lan Setup

    • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. • Check that you are selecting the correct SSID (network name) and are entering the correct network key.

  • Page 61: Print Or Scan Problems

    Print or Scan Problems IMPORTANT Using non-Brother supplies may affect the print quality, hardware performance, and machine reliability. If you cannot print or scan a document, check the following: All of the machine's protective parts have been removed. The interface cables are securely connected to the machine and the computer.
  • Page 62 • Change the LAN cable for a new one. • Use a different LAN port on your hub. • Make sure your machine's wired connection is on. For a wireless network connection: • Confirm your machine's wireless status on the LCD. Your machine is not connected to the wireless access point.

  • Page 63: Troubleshooting For Other Print Problems

    If you are printing a photo from your computer, set the Media Type in the printer driver. Photo paper does not When you print on Brother Photo paper, load one extra sheet of the feed correctly. same photo paper in the paper tray. An extra sheet has been included in the paper package for this purpose.

  • Page 64: Related Information

    For more information, see the Online User's Guide: Correct the Paper Feed to Clear Vertical Lines. Related Information • Clean the Scanner on page 35 • Check the Print Quality on page 35 • Check the Print Alignment from Your Brother Machine on page 37...

  • Page 65: Fax And Telephone Problems

    Fax and Telephone Problems If you cannot send or receive a fax, check the following: Connect one end of the telephone line cord to the area labeled "LINE", and then connect the other end of the telephone line cord directly to a telephone wall jack. If you can send and receive faxes when the telephone line is directly connected to the fax, the problem may be unrelated to the machine.

  • Page 66: Troubleshooting For Other Fax Problems

    If you are using a telephone answering machine (External TAD mode) on the same line as the Brother machine, make sure your answering machine is set up correctly. 1. Plug the telephone line cord directly from the telephone wall jack to your Brother machine’s LINE jack.
  • Page 67 Difficulties Suggestions Left and right margins Turn on Auto Reduction. are cut off or a single page is printed on two pages. Dialing does not work. Check all line cord connections. (No dial tone) Change Tone/Pulse setting. (Available only for some countries) Poor sending quality.

  • Page 68: Document And Paper Jams

    Document and Paper Jams Document Jams Document is Jammed in the Bottom of the ADF Unit Related Information • Error and Maintenance Messages on Remove any paper that is not jammed page 39 from the ADF. Document is Jammed in the Top of Lift the ADF document support, and remove the jammed paper.

  • Page 69: Printer Jam Or Paper Jam

    Pull the jammed document out to the Printer Jam or Paper Jam right. Locate and remove the jammed paper. Related Information • Error and Maintenance Messages on page 39 Paper is Jammed in the Front of the Machine If the LCD displays the following paper jam messages, follow these steps: Close the document cover.
  • Page 70 If your LCD error message was repeat If your LCD error message was repeat paper jam messages, for example paper jam messages, for example [Repeat Jam Front/Rear], lift the [Repeat Jam Front/Rear], do the paper support (1), and then pull it at an following: angle completely out of the machine as a.
  • Page 71 Using both hands, use the finger holds IMPORTANT on each side of the machine to lift the scanner cover (1) into the open position. • If the print head is in the right corner as shown in the illustration, you cannot move the print head.
  • Page 72 If your LCD error message was [Jam paper and slowly pull it out of the machine. Front/Rear] or [Repeat Jam Front/Rear], do the following: a. Open the Jam Clear Cover (1) at the back of the machine. If your LCD error message was repeat b.
  • Page 73 Related Information If your LCD error message was [Jam • Error and Maintenance Messages on Rear], [Repeat Jam Rear], [Jam page 39 Tray2] or [Repeat Jam Tray2], do • Remove Paper Scraps on page 61 the following: a. Open the Jam Clear Cover (1) at the Paper is Jammed in the Back of the back of the machine.
  • Page 74 the jammed paper out of the manual If your LCD error message was repeat feed slot. paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2).

  • Page 75: Remove Paper Scraps

    (MFC-J6530DW) Slowly push Tray #1 IMPORTANT completely into the machine. • If the print head is in the right corner as shown in the illustration, you cannot move the print head. Close the scanner cover, and then reconnect the power cord. Open...
  • Page 76 Press [Settings] > [Maintenance] > [Remove Paper Scraps]. Follow the instructions on the LCD to locate and remove the jammed paper. During the procedure, you must load the Maintenance sheet (included with your machine) in Landscape orientation in the manual feed slot. (If you do not have the Maintenance sheet, use one sheet of Letter or A4 size thicker paper, such as glossy paper.)

  • Page 77: Appendix

    When you need to enter text on your Brother Related Information machine, a keyboard will appear on the • Set Your Station ID on page 26 Touchscreen.

  • Page 78: Reset Your Brother Machine

    Settings] > [Initial Setup] > set at the factory. [Reset]. Brother strongly recommends you perform this operation when you dispose of the Press the reset option you want to use. machine. Unplug the interface cable before you...

  • Page 79: Supply Specifications

    For more information about replacement supplies, visit us at www.brother.com/pageyield What is Innobella is a range of genuine supplies offered by Brother. The name Innobella? "Innobella" derives from the words "Innovation" and "Bella" (meaning "Beautiful" in Italian) and is a representation of the "innovative" technology providing you with "beautiful"...

  • Page 80: Index

    54 setting up.........30 paper..........55 ADF (automatic document feeder)..18 Automatic fax receive........27 Manual receive..........27 Brother Brother numbers.........i Customer Service.......i Paper FAQs (Frequently Asked Questions)..i check paper setting......17 product support........i how to load ........8 service centers........i Print............. 21 alignment check......
  • Page 81 Voice Mail..........31 VoIP systems......... 26, 31 Warranty is in the box Notice of disclaimer ......iii Wireless LAN report......46...
  • Page 82 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. Made from 100% recycled paper...

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