Brother HL-J6000DW Online User's Manual

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Online User's Guide
HL-J6000DW
HL-J6100DW
© 2018 Brother Industries, Ltd. All rights reserved.

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Summary of Contents for Brother HL-J6000DW

  • Page 1 Online User's Guide HL-J6000DW HL-J6100DW © 2018 Brother Industries, Ltd. All rights reserved.
  • Page 2: Table Of Contents

    ® Uninstall the Brother Software and Drivers (Windows ) ..............15 USB / Ethernet Port Locations on Your Brother Machine ................16 Paper Handling............................ 18 Load Paper..............................19 Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 ............20 Load Paper in the Multi-purpose Tray (MP Tray) ................
  • Page 3 Supported Basic Network Features ......................111 Learn about Network Management Software and Utilities ................. 112 Additional Methods of Configuring Your Brother Machine for a Wireless Network ........113 Before Configuring Your Brother Machine for a Wireless Network........... 114 Configure Your Machine for a Wireless Network Using the One Push Method of Wi-Fi Protected ™...
  • Page 4 Online Services Used with Brother Web Connect ................207 Conditions for Using Brother Web Connect..................209 Set Up Brother Web Connect ......................213 Download and Print Documents Using Brother Web Connect ............220 Google Cloud Print............................. 222 Google Cloud Print Overview ......................223 Before Using Google Cloud Print .....................
  • Page 5 Reset Functions Overview ....................... 286 Routine Maintenance ........................287 Replace the Ink Cartridges......................... 288 Clean Your Brother Machine ........................291 Clean the Print Head from Your Brother Machine ................292 ® Clean the Print Head from Your Computer (Windows )..............293 Clean the Print Head from Your Computer (Mac)................
  • Page 6: Before You Use Your Brother Machine

    Home > Before You Use Your Brother Machine Before You Use Your Brother Machine • Definitions of Notes • Trademarks • Important Note...
  • Page 7: Definitions Of Notes

    Home > Before You Use Your Brother Machine > Definitions of Notes Definitions of Notes We use the following symbols and conventions throughout this User's Guide: WARNING indicates a potentially hazardous situation which, if not avoided, could WARNING result in death or serious injuries.
  • Page 8: Trademarks

    The Bluetooth word mark is a registered trademark owned by the Bluetooth SIG, Inc. and any use of such marks by Brother Industries, Ltd. and related companies is under license. Other trademarks and trade names are those of their respective owners.
  • Page 9: Important Note

    2008 in this document represents Windows Server 2008 and Windows Server 2008 R2. • In this User's Guide, the LCD messages of the HL-J6000DW are used unless otherwise specified. • In this User's Guide, the illustrations of the HL-J6000DW are used unless otherwise specified. •...
  • Page 10: Introduction To Your Brother Machine

    Introduction to Your Brother Machine • Before Using Your Machine • Control Panel Overview • Touchscreen LCD Overview • Settings Screen Overview • Navigate the Touchscreen • ® Access Brother Utilities (Windows • USB / Ethernet Port Locations on Your Brother Machine...
  • Page 11: Before Using Your Machine

    Home > Introduction to Your Brother Machine > Before Using Your Machine Before Using Your Machine Before attempting any printing operation, confirm the following: • Make sure you have installed the printer driver. • For USB or network cable users: Make sure the interface cable is physically secure.
  • Page 12: Control Panel Overview

    Home > Introduction to Your Brother Machine > Control Panel Overview Control Panel Overview NFC (Near Field Communication) symbol You can use card authentication by touching the IC card to the NFC symbol on the control panel. ™ If your Android device supports the NFC feature, you can print from your device in the same way.
  • Page 13 Related Topics: • Near-Field Communication (NFC)
  • Page 14: Touchscreen Lcd Overview

    Home > Introduction to Your Brother Machine > Touchscreen LCD Overview Touchscreen LCD Overview ® From the Home screen, you can access the Wi-Fi setup, Functions, Settings, and Ink screens. Home Screen This screen shows the machine’s status when the machine is idle. When displayed, it indicates that your machine is ready for the next command.
  • Page 15 6. Information icon New information from Brother appears in the information bar when the notification settings such as [Message from Brother] and [Firmware Auto Check] are set to [On]. (Internet connection is needed, and data rates may apply.) Press to view the details.
  • Page 16: Settings Screen Overview

    > Settings Screen Overview Settings Screen Overview The touchscreen shows the machine's status when you press [Settings]. Use the Settings menu to access all of your Brother machine's settings. 1. [Maintenance] Press to access the following menus: • [Improve Print Quality] •...
  • Page 17 • Check the Ink Volume (Page Gauge)
  • Page 18: Navigate The Touchscreen

    Home > Introduction to Your Brother Machine > Navigate the Touchscreen Navigate the Touchscreen Press your finger on the LCD to operate it. To display and access all the options, press d c or a b on the LCD to scroll through them.
  • Page 19: Access Brother Utilities (Windows ® )

    Introduction to Your Brother Machine > Access Brother Utilities (Windows ® Access Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. 1. Do one of the following: ®...
  • Page 20: Uninstall The Brother Software And Drivers (Windows ® )

    (Start) > All Programs > Brother > Brother Utilities. ® • Windows Tap or click (Brother Utilities) either on the Start screen or the desktop. ® • Windows Move your mouse to the lower left corner of the Start screen and click (if using a touch-based device, swipe up from the bottom of the Start screen to bring up the Apps screen).
  • Page 21: Usb / Ethernet Port Locations On Your Brother Machine

    When connecting the USB or Ethernet cable, follow the instructions in the installation process. • To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 22 Related Information • Introduction to Your Brother Machine...
  • Page 23: Paper Handling

    Home > Paper Handling Paper Handling • Load Paper...
  • Page 24: Load Paper

    Home > Paper Handling > Load Paper Load Paper • Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 • Load Paper in the Multi-purpose Tray (MP Tray) • Unprintable Area • Paper Settings • Acceptable Paper and Other Print Media •...
  • Page 25: Load Paper In Paper Tray #1 / Paper Tray #2 / Paper Tray #3

    Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 • Load A4, Letter, or Executive Size Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray •...
  • Page 26 Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. • You can use only plain paper in Tray #2. (HL-J6000DW) • You can use only plain paper in Tray #2 and Tray #3. (HL-J6100DW) These instructions describe how to load paper in Tray #1.
  • Page 27 If you load Executive size paper, lift up the stopper (4). 4. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled.
  • Page 28 5. Gently load paper in the paper tray with the printing surface face down. Landscape orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
  • Page 29 When you load paper in Tray #2 or Tray #3 (HL-J6100DW), replace the tray top cover. 9. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.
  • Page 30 Related Information • Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray #3 Related Topics: • Change the Check Paper Size Setting • Choose the Right Print Media • Change the Paper Size and Paper Type...
  • Page 31 Doing this enables the machine to automatically feed paper from the appropriate tray if Auto Tray Select has been set in the machine or printer driver. • You can use only plain paper in Tray #2. (HL-J6000DW) • You can use only plain paper in Tray #2 and Tray #3. (HL-J6100DW) These instructions describe how to load paper in Tray #1.
  • Page 32 4. Gently press and slide the paper width guides (1) and then the paper length guide (2) to fit the paper size. Make sure the triangular mark (3) on the paper width guide (1) and paper length guide (2) line up with the marks for the paper you are using.
  • Page 33 6. Gently load paper in the paper tray with the printing surface face down. Portrait orientation IMPORTANT Be careful not to push the paper in too far; it may lift at the back of the tray and cause paper feed problems.
  • Page 34 When you load paper in Tray #2 or Tray #3 (HL-J6100DW), replace the tray top cover. 10. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.
  • Page 35 CAUTION Position the machine so the tray will not protrude past the edge of the table or desk where someone may bump into it. The machine could fall and cause injury. Before you collapse the paper tray, take the paper out of the tray. Rest the tray on a flat surface.
  • Page 36 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray > Load Photo Paper in Paper Tray #1 Load Photo Paper in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 37 5. Gently adjust the paper width guides (1) to fit the paper. Make sure the paper guides touch the edges of the paper and the paper is flat in the tray. 6. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly.
  • Page 38 • Change the Paper Size and Paper Type...
  • Page 39 Home > Paper Handling > Load Paper > Load Paper in Paper Tray #1 / Paper Tray #2 / Paper Tray > Load Envelopes in Paper Tray #1 Load Envelopes in Paper Tray #1 • If the [Check Paper] setting is set to [On] and you pull the paper tray out of the machine, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 40 IMPORTANT If envelopes are "double-feeding," load one envelope in the paper tray at a time. 5. Slowly push the paper tray completely into the machine. IMPORTANT DO NOT push the paper tray into the machine forcefully or quickly. Doing this may cause paper jams or paper feed problems.
  • Page 41 • Paper Type and Size for Each Operation...
  • Page 42: Load Paper In The Multi-Purpose Tray (Mp Tray)

    Home > Paper Handling > Load Paper > Load Paper in the Multi-purpose Tray (MP Tray) Load Paper in the Multi-purpose Tray (MP Tray) Use the MP Tray for special print media, such as photo paper or envelopes. • If the [Check Paper] setting is set to [On] and you set the paper in MP tray, a message appears on the LCD asking if you want to change the paper type and paper size.
  • Page 43 2. Gently press and slide the MP tray paper guides to match the width of the paper you are using. 3. Fan the stack of paper well to avoid paper jams and misfeeds. Always make sure the paper is not curled or wrinkled. 4.
  • Page 44 When using envelopes, load the envelopes with the printing surface face up and the flap on the left as shown in the illustration. If you are having difficulty loading paper in the MP tray, push the release lever (1) towards the back of the machine, and then load the paper.
  • Page 45 5. Using both hands, gently adjust the MP tray paper guides to fit the paper. • DO NOT press the paper guides too tightly against the paper. Doing this may cause the paper to fold and jam. • Place the paper in the centre of the MP tray between the paper guides. If the paper is not centred, pull it out and insert it again at the centre position.
  • Page 46 Related Information • Load Paper Related Topics: • Choose the Right Print Media • Error and Maintenance Messages...
  • Page 47: Unprintable Area

    Home > Paper Handling > Load Paper > Unprintable Area Unprintable Area The unprintable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut-sheet paper and envelopes. The machine can print in the shaded areas of cut-sheet paper only when the Borderless print feature is available and turned on.
  • Page 48: Paper Settings

    Home > Paper Handling > Load Paper > Paper Settings Paper Settings • Change the Paper Size and Paper Type • Change the Check Paper Size Setting • Set a Default Tray Based on Your Task • Change Paper Tray Priority •...
  • Page 49 3. Press [Paper Type]. 4. Press a or b to display the paper type options, and then press the option you want. • Use plain paper only in Tray #2. (HL-J6000DW) • Use plain paper only in Tray #2 and Tray #3.(HL-J6100DW) 5.
  • Page 50 Home > Paper Handling > Load Paper > Paper Settings > Change the Check Paper Size Setting Change the Check Paper Size Setting If this setting is set to [On] and you pull the paper tray out of the machine or load paper in the MP Tray, the LCD displays a message asking if you want to change the Paper Size and Paper Type settings.
  • Page 51 Home > Paper Handling > Load Paper > Paper Settings > Set a Default Tray Based on Your Task Set a Default Tray Based on Your Task Change the default tray the machine uses for each mode. [Auto Tray Select] sets your machine to feed paper from the most appropriate tray for the paper type and size you have set.
  • Page 52 Home > Paper Handling > Load Paper > Paper Settings > Change Paper Tray Priority Change Paper Tray Priority Change the default tray priority the machine uses for each mode. When [Auto Tray Select] is selected in the tray select settings, the machine will feed paper from the most appropriate tray for the paper type and size according to the tray priority setting.
  • Page 53 Home > Paper Handling > Load Paper > Paper Settings > Change the Paper Low Notice Setting Change the Paper Low Notice Setting If the Paper Low Notice setting is set to [On], the machine displays a message telling you that the paper tray is nearly empty.
  • Page 54: Acceptable Paper And Other Print Media

    Basic tab of the printer driver or in the Paper Type setting on the machine. • When you print on Brother Photo paper, load one extra sheet of the same photo paper in the paper tray. • When using photo paper, remove each sheet at once to prevent smudging or paper jams.
  • Page 55 Media Recommended Print Media For the best print quality, we recommend using the Brother paper listed in the table. If Brother paper is not available in your country, we recommend testing various paper types before purchasing large quantities. Brother paper...
  • Page 56 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Handle and Use Print Media Handle and Use Print Media • Store paper in its original packaging and keep it sealed. Keep the paper flat and away from moisture, direct sunlight and heat.
  • Page 57 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media Choose the Right Print Media • Paper Type and Size for Each Operation • Paper Orientation and Capacity of the Paper Trays •...
  • Page 58 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Type and Size for Each Operation Paper Type and Size for Each Operation Paper Type Paper Size Usage Direct Print Printer JPEG...
  • Page 59 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Paper Orientation and Capacity of the Paper Trays Paper Orientation and Capacity of the Paper Trays Paper Size Paper Types No.
  • Page 60 Home > Paper Handling > Load Paper > Acceptable Paper and Other Print Media > Choose the Right Print Media > Use the User Defined Paper Size Option in the Printer Driver Use the User Defined Paper Size Option in the Printer Driver User Defined Size Paper Orientation •...
  • Page 61 Up to 0.15 mm Envelopes 80 to 95 g/m² Up to 0.52 mm BP71 260 g/m² paper is specially designed for Brother inkjet machines. Up to 0.3 mm for MP Tray Up to 220 g/m² for MP Tray Related Information •...
  • Page 62: Print

    Home > Print Print • ® Print from Your Computer (Windows • Print from Your Computer (Mac) • Print Data Directly from a USB Flash Drive...
  • Page 63: Print From Your Computer (Windows ® )

    ® Home > Print > Print from Your Computer (Windows ® Print from Your Computer (Windows • ® Print a Photo (Windows • ® Print a Document (Windows • ® Cancel a Print Job (Windows • ® Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows •...
  • Page 64: Print A Photo (Windows ® )

    ® Print a Photo (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct media in the paper tray.
  • Page 65: Print A Document (Windows ® )

    ® Print a Document (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Make sure you have loaded the correct size paper in the paper tray.
  • Page 66: Cancel A Print Job (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Cancel a Print Job (Windows ® Cancel a Print Job (Windows If a print job was sent to the print queue and did not print, or was sent to the print queue in error, you may have to delete it to allow subsequent jobs to print.
  • Page 67: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Windows ® )

    ® (Windows 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears. 3. Click the Basic tab.
  • Page 68: Print As A Poster (Windows ® )

    Enlarge your print size and print the document in poster mode. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 69: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Windows ® )

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 70 Option for Portrait Description Short Edge (Top) Short Edge (Bottom) Option for Landscape Description Long Edge (Top) Long Edge (Bottom) Short Edge (Right) Short Edge (Left) 8. Select the Binding Offset check box if you want to specify the offset for binding in inches or millimetres. 9.
  • Page 71 Related Information ® • Print from Your Computer (Windows Related Topics: ® • Print Settings (Windows ® • Print as a Booklet Automatically (Windows...
  • Page 72: Print As A Booklet Automatically (Windows ® )

    If the paper is thin, it may wrinkle. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 73 Option for Landscape Description Top Binding Bottom Binding 8. Select one of the options from the Booklet Printing Method menu. Option Description All Pages at Every page will be printed in booklet format (four pages to every piece of paper, two pages Once per side).
  • Page 74: Secure Print (Windows ® )

    The secure data is deleted from the machine when you turn off the machine. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 75: Print A Colour Document In Greyscale (Windows ® )

    Greyscale mode prints your document in 256 levels of greyscale. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 76: Prevent Smudged Printouts And Paper Jams (Windows ® )

    1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 77: Use A Preset Print Profile (Windows ® )

    Print Profiles are presets designed to give you quick access to frequently-used printing configurations. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button.
  • Page 78 Related Information ® • Print from Your Computer (Windows ® • Create or Delete Your Print Profile (Windows Related Topics: ® • Print Settings (Windows...
  • Page 79 Add up to 20 new print profiles with customised settings. 1. Select the print command in your application. 2. Select Brother XXX-XXXX (where XXXX is the name of your model), and then click the printing properties or preferences button. The printer driver window appears.
  • Page 80: Change The Default Print Settings (Windows ® )

    Click Control Panel on the Start screen. In the Hardware group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
  • Page 81: Print Settings (Windows ® )

    ® ® Home > Print > Print from Your Computer (Windows > Print Settings (Windows ® Print Settings (Windows >> Basic Tab >> Advanced Tab Basic Tab 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type.
  • Page 82 3. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size. Borderless Select this option to print photos without borders. Because the image data is created slightly larger than the paper size you are using, this will cause some cropping of the photo edges.
  • Page 83 Advanced Tab 1. Colour / Greyscale Select colour or greyscale printing. The print speed is faster in greyscale mode than it is in colour mode. If your document contains colour and you select greyscale mode, your document will be printed using 256 levels of greyscale.
  • Page 84 Retrieve Printer's Colour Data Select this option to optimise the print quality using the machine's factory settings, which are set specifically for your Brother machine. Use this option when you have replaced the machine or changed the machine's network address.
  • Page 85 ® • Print More Than One Page on a Single Sheet of Paper (N in 1) (Windows ® • Print as a Poster (Windows ® • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Windows ® • Print as a Booklet Automatically (Windows ®...
  • Page 86: Print From Your Computer (Mac)

    Home > Print > Print from Your Computer (Mac) Print from Your Computer (Mac) • Print a Photo (Mac) • Print a Document (Mac) • Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac) • Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) •...
  • Page 87: Print A Photo (Mac)

    For best results, use Brother paper. • When you print on Brother photo paper, load one extra sheet of the same photo paper in the paper tray. 2. From an application, such as Apple Preview, click the File menu, and then select Print.
  • Page 88: Print A Document (Mac)

    1. Make sure you have loaded the correct size paper in the paper tray. 2. From an application, such as Apple TextEdit, click the File menu, and then select Print. 3. Select Brother XXX-XXXX (where XXXX is your model name). 4. Click the Paper Size pop-up menu, and then select your paper size.
  • Page 89: Print On Both Sides Of The Paper Automatically (Automatic 2-Sided Printing) (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Select the Orientation option that matches the way you want the document to print.
  • Page 90: Print More Than One Page On A Single Sheet Of Paper (N In 1) (Mac)

    Print More Than One Page on a Single Sheet of Paper (N in 1) (Mac) 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Layout.
  • Page 91: Secure Print (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select the Secure Print option. The Secure Print options appear.
  • Page 92: Print A Colour Document In Greyscale (Mac)

    Greyscale mode prints your document in 256 levels of greyscale. 1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Print Settings.
  • Page 93: Prevent Smudged Printouts And Paper Jams (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Print Settings.
  • Page 94: Print Options (Mac)

    Home > Print > Print from Your Computer (Mac) > Print Options (Mac) Print Options (Mac) >> Page Setup >> Layout >> Paper Handling >> Print Settings >> Secure Print >> Color Settings Page Setup 1. Paper Size Select the size of the paper you want to use. You can either choose from standard paper sizes or create a custom paper size.
  • Page 95 Layout 1. Pages per Sheet Select the number of pages to print on a single sheet of paper. 2. Layout Direction Select the page order when printing multiple pages on a single sheet of paper. 3. Border Select the type of border to use when printing multiple pages on a single sheet of paper. 4.
  • Page 96 Paper Handling 1. Collate pages Select this option to print sets of multi-page documents in the original page order. When this option is selected, one complete copy of your document will print, and then reprint according to the number of copies you choose.
  • Page 97 Print Settings 1. Media Type Select the type of media you want to use. To achieve the best print results, the machine automatically adjusts its print settings according to the selected media type. 2. Slow Drying Paper Select this option if you use a type of plain paper on which ink dries slowly. This option may cause slight blurring of the text.
  • Page 98 Other Print Options Paper Thickness Select the appropriate paper thickness. Bi-Directional Printing Select this option to increase the print speed. When this option is selected, the print head prints in both directions. When this option is cleared, the print head prints in only one direction, resulting in higher quality printouts but causing slower print speeds.
  • Page 99 Color Settings 1. Color Mode Select the colour mode to suit your preference. 2. Advanced Color Settings Click the disclosure triangle to view the Advanced Colour Settings. Select the Colour Enhancement check box, and then set the options using the sliders. This process may take several minutes depending on the size of the image and the specifications of your computer.
  • Page 100: Print Data Directly From A Usb Flash Drive

    Home > Print > Print Data Directly from a USB Flash Drive Print Data Directly from a USB Flash Drive • Compatible USB Flash Drives • Print Photos Directly from a USB Flash Drive • Print a PDF File Directly from a USB Flash Drive...
  • Page 101: Compatible Usb Flash Drives

    > Compatible USB Flash Drives Compatible USB Flash Drives Your Brother machine has media drive (slot) for use with common data storage. IMPORTANT The USB direct interface supports only USB flash drives and digital cameras that use the USB mass storage standard.
  • Page 102: Print Photos Directly From A Usb Flash Drive

    Print Photos Directly from a USB Flash Drive Even if your machine is not connected to your computer, you can print photos directly from a USB Flash memory drive. • Important Information about Photo Printing • Print Photos from a USB Flash Drive on the Brother Machine...
  • Page 103 Home > Print > Print Data Directly from a USB Flash Drive > Print Photos Directly from a USB Flash Drive > Important Information about Photo Printing Important Information about Photo Printing Your machine is designed to be compatible with modern digital camera image files and USB flash drives. Read the points below to avoid errors: •...
  • Page 104 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine Print Photos from a USB Flash Drive on the Brother Machine • Preview and Print Photos from a USB Flash Drive •...
  • Page 105 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Preview and Print Photos from a USB Flash Drive Preview and Print Photos from a USB Flash Drive Preview your photos on the LCD before you print them.
  • Page 106 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a Photo Index Sheet (Thumbnails) from a USB Flash Drive Print a photo Index Sheet to see small preview versions of all pictures on your USB flash drive.
  • Page 107 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos by Image Number Print Photos by Image Number Before you can print an individual image, you must print the photo Index Sheet (thumbnails) to know the image number.
  • Page 108 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Photos with Auto Cropping Print Photos with Auto Cropping If your photo is too long or too wide to fit the space in your layout, part of the image will be cropped.
  • Page 109 > Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Borderless Photos from a USB Flash Drive Print Borderless Photos from a USB Flash Drive This feature expands the printable area to the edges of the paper. Printing time will be slower.
  • Page 110 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print the Date from Your Photo's Data Print the Date from Your Photo's Data Print the date if it is already in your photo’s information. The date will be printed on the lower-right corner. To use this setting, the photo must include the date.
  • Page 111 Print Photos Directly from a USB Flash Drive > Print Photos from a USB Flash Drive on the Brother Machine > Print Settings for Photos Print Settings for Photos Press the [Print Settings] option to display the settings shown in the table.
  • Page 112: Print A Pdf File Directly From A Usb Flash Drive

    Home > Print > Print Data Directly from a USB Flash Drive > Print a PDF File Directly from a USB Flash Drive Print a PDF File Directly from a USB Flash Drive You can print a PDF file directly from a USB flash drive. PDF files that are 2 GB or more cannot be printed.
  • Page 113 IMPORTANT DO NOT remove the USB flash drive from the USB direct interface until the machine has finished printing. Related Information • Print Data Directly from a USB Flash Drive...
  • Page 114: Network

    Configure Network Details Using the Control Panel • Supported Basic Network Features • Learn about Network Management Software and Utilities • Additional Methods of Configuring Your Brother Machine for a Wireless Network • Advanced Network Features • Technical Information for Advanced Users...
  • Page 115: Configure Network Details Using The Control Panel

    You can also use management utilities, such as BRAdmin Light (Windows ), BRAdmin Professional ® (Windows ) and Web Based Management, to configure and change your Brother machine's network settings. See Related Information: Learn about Network Management Software and Utilities. 1. Press [Settings] >...
  • Page 116: Supported Basic Network Features

    • Network BRAdmin Light is available as a download from your model's page at support.brother.com. BRAdmin Professional is available as a download from your model's page at support.brother.com. The default login password to manage machine settings is initpass. We recommend you change it to protect your machine from...
  • Page 117: Learn About Network Management Software And Utilities

    ® BRAdmin Light (Windows BRAdmin Light is a utility for the initial setup of Brother network-connected devices. This utility can search for Brother products on your network, view the status and configure the basic network settings, such as IP address.
  • Page 118: Additional Methods Of Configuring Your Brother Machine For A Wireless Network

    > Additional Methods of Configuring Your Brother Machine for a Wireless Network Additional Methods of Configuring Your Brother Machine for a Wireless Network To connect your machine to your wireless network, we recommend using the Brother installation disc. • Before Configuring Your Brother Machine for a Wireless Network •...
  • Page 119: Before Configuring Your Brother Machine For A Wireless Network

    • Although the Brother machine can be used in both a wired and wireless network (supported models only), only one connection method can be used at a time. However, a wireless network connection and Wi-Fi Direct connection, or a wired network connection (supported models only) and Wi-Fi Direct connection can be used at the same time.
  • Page 120: Configure Your Machine For A Wireless Network Using The One Push Method Of Wi-Fi Protected Setup ™ (Wps)

    You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 121: Configure Your Machine For A Wireless Network Using The Pin Method Of Wi-Fi Protected Setup ™ (Wps)

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless ™ Network > Configure Your Machine for a Wireless Network Using the PIN Method of Wi-Fi Protected Setup (WPS) Configure Your Machine for a Wireless Network Using the PIN Method ™...
  • Page 122 To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 123: Configure Your Machine For A Wireless Network When The Ssid Is Not Broadcast

    Infrastructure WPA2-PSK 12345678 If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother machine supports the use of the first WEP key only. 2. Press [Settings] > [All Settings] > [Network] > [WLAN] > [Setup Wizard].
  • Page 124 You have completed the wireless network setup. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 125: Configure Your Machine For An Enterprise Wireless Network

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Configure Your Machine for an Enterprise Wireless Network Configure Your Machine for an Enterprise Wireless Network Before configuring your machine, we recommend writing down your wireless network settings. You will need this information before you continue with the configuration.
  • Page 126 You have completed the wireless network setup. To install Full Driver & Software Package necessary for operating your device, insert the Brother installation disc into your computer or go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 127: Use Wi-Fi Direct

    Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > Use ® Wi-Fi Direct ® Use Wi-Fi Direct • Print from Your Mobile Device Using Wi-Fi Direct • Configure Your Wi-Fi Direct Network •...
  • Page 128 Wi-Fi Direct is one of the wireless configuration methods developed by the Wi-Fi Alliance . It allows you to ™ configure a secured wireless network between your Brother machine and a mobile device, such as an Android ® device, Windows device, iPhone, iPod touch, or iPad, without using an access point.
  • Page 129 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network Configure Your Wi-Fi Direct Network Configure your Wi-Fi Direct network settings from your machine's control panel.
  • Page 130 Method of Wi-Fi Protected Setup (WPS) To use Brother iPrint&Scan functionality in a Wi-Fi Direct network configured by one-push configuration using Wi- Fi Direct or by PIN Method configuration using Wi-Fi Direct, the device you use to configure Wi-Fi Direct must be ™...
  • Page 131 • When your Brother machine is not the Group Owner (G/O), it will display available device names with which to configure a Wi-Fi Direct network. Select the mobile device to which you want to connect. Search for available devices again by pressing [Rescan].
  • Page 132 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the One- ™ Push Method of Wi-Fi Protected Setup...
  • Page 133 3. Do one of the following: • When your Brother machine is the Group Owner (G/O), it will wait for a connection request from your mobile device. When [PIN Code] appears, enter the PIN displayed on your mobile device in the machine.
  • Page 134 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Using the PIN ™ Method of Wi-Fi Protected Setup...
  • Page 135 Home > Network > Additional Methods of Configuring Your Brother Machine for a Wireless Network > ® Wi-Fi Direct > Configure Your Wi-Fi Direct Network > Configure Your Wi-Fi Direct Network Manually Configure Your Wi-Fi Direct Network Manually If your mobile device does not support Wi-Fi Direct or WPS, you must configure a Wi-Fi Direct network manually.
  • Page 136: Advanced Network Features

    Home > Network > Advanced Network Features Advanced Network Features • Print the Network Configuration Report • Synchronize Time with the SNTP Server Using Web Based Management...
  • Page 137: Print The Network Configuration Report

    Advanced Network Features Related Topics: • Access Web Based Management • Where Can I Find My Brother Machine's Network Settings? ® • Use the Network Connection Repair Tool (Windows • I Want to Check that My Network Devices are Working Correctly •...
  • Page 138: Synchronize Time With The Sntp Server Using Web Based Management

    Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management Synchronize Time with the SNTP Server Using Web Based Management The Simple Network Time Protocol (SNTP) is used to synchronize the time used by the machine for authentication with the SNTP time server.
  • Page 139 Home > Network > Advanced Network Features > Synchronize Time with the SNTP Server Using Web Based Management > Configure Date and Time Using Web Based Management Configure Date and Time Using Web Based Management Configure date and time to synchronize the time used by the machine with the SNTP time server. This feature is not available in some countries.
  • Page 140 5. Click the Protocol menu in the left navigation bar. 6. Select the SNTP check box to activate the settings. 7. Click Submit. 8. Restart your Brother machine to activate the configuration. 9. Next to the SNTP check box, click Advanced Settings. 10. Configure the settings.
  • Page 141: Technical Information For Advanced Users

    Home > Network > Technical Information for Advanced Users Technical Information for Advanced Users • Reset the Network Settings to Factory Default • Print the WLAN Report...
  • Page 142: Reset The Network Settings To Factory Default

    Home > Network > Technical Information for Advanced Users > Reset the Network Settings to Factory Default Reset the Network Settings to Factory Default You can use your machine's control panel to reset the print server to its default factory settings. This resets all information, such as the password and IP address.
  • Page 143: Print The Wlan Report

    • Wireless LAN Report Error Codes Related Topics: • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management...
  • Page 144 • If your WLAN access point/router is using MAC address filtering, confirm that the MAC address of the Brother machine is allowed in the filter. 2. If you manually entered the SSID and security information (SSID/authentication method/ encryption method/Network Key), the information may be incorrect.
  • Page 145 Internet provider or network administrator. Related Information • Print the WLAN Report Related Topics: • My Brother Machine Cannot Print over the Network • I Want to Check that My Network Devices are Working Correctly...
  • Page 146: Security

    Home > Security Security • Before Using Network Security Features • Secure Function Lock 3.0 • ® Use Active Directory Authentication • Use LDAP Authentication • Manage Your Network Machine Securely Using SSL/TLS • Manage Your Network Machine Securely Using IPsec •...
  • Page 147: Before Using Network Security Features

    > Before Using Network Security Features Before Using Network Security Features Your Brother machine employs some of the latest network security and encryption protocols available today. These network features can be integrated into your overall network security plan to help protect your data and prevent unauthorised access to the machine.
  • Page 148: Secure Function Lock 3.0

    Home > Security > Secure Function Lock 3.0 Secure Function Lock 3.0 Brother's Secure Function Lock 3.0 increases security by restricting the functions available on your Brother machine. • Before Using Secure Function Lock 3.0 • Configure Secure Function Lock 3.0 Using Web Based Management •...
  • Page 149: Before Using Secure Function Lock 3.0

    • Print ™ Print includes print jobs sent via AirPrint, Google Cloud Print and Brother iPrint&Scan. If you register users' logon names in advance, the users will not need to enter their passwords when they use the print function. •...
  • Page 150: Configure Secure Function Lock 3.0 Using Web Based Management

    Home > Security > Secure Function Lock 3.0 > Configure Secure Function Lock 3.0 Using Web Based Management Configure Secure Function Lock 3.0 Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 151: Configure Public Mode For Secure Function Lock 3.0

    ™ Public Mode includes print jobs sent via Google Cloud Print , Brother iPrint&Scan, and CUPS driver (Mac). 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 152: Additional Secure Function Lock 3.0 Features

    Home > Security > Secure Function Lock 3.0 > Additional Secure Function Lock 3.0 Features Additional Secure Function Lock 3.0 Features Configure the following features in the Secure Function Lock screen: All Counter Reset Click All Counter Reset, in the Page Counters column, to reset the page counter. Export to CSV file Click Export to CSV file, to export the current and last page counter including User List / Restricted Functions information as a CSV file.
  • Page 153: Register A New Ic Card Using Machine's Control Panel

    3. Press [Register Card]. 4. Touch a new IC Card to the NFC symbol. The new IC Card's number is registered to the machine. For the supported IC Card types, go to the Brother Solutions Center at support.brother.com to see the FAQs &...
  • Page 154: Register An External Ic Card Reader

    5. Click the External Card Reader menu, and then enter the necessary information. 6. Click Submit. 7. Restart your Brother machine to activate the configuration. 8. Unplug the power cord from the electrical socket. 9. Connect the card reader to your machine, and then plug the machine’s power cord into the electrical socket.
  • Page 155: Use Active Directory ® Authentication

    ® Home > Security > Use Active Directory Authentication ® Use Active Directory Authentication • ® Introduction to Active Directory Authentication • ® Configure Active Directory Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (Active ®...
  • Page 156: Introduction To Active Directory ® Authentication

    Authentication ® ® Active Directory Authentication restricts the use of your Brother machine. If Active Directory Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
  • Page 157: Configure Active Directory ® Authentication Using Web Based Management

    ® ® Home > Security > Use Active Directory Authentication > Configure Active Directory Authentication Using Web Based Management ® Configure Active Directory Authentication Using Web Based Management ® Active Directory authentication supports Kerberos authentication and NTLMv2 authentication. You must configure the SNTP protocol (network time server) and DNS server configuration for authentication.
  • Page 158: Log On To Change The Machine Settings Using The Machine's Control Panel (Active Directory Authentication)

    ® Home > Security > Use Active Directory Authentication > Log On to Change the Machine Settings Using ® the Machine's Control Panel (Active Directory Authentication) Log On to Change the Machine Settings Using the Machine's Control ® Panel (Active Directory Authentication) ®...
  • Page 159: Use Ldap Authentication

    Home > Security > Use LDAP Authentication Use LDAP Authentication • Introduction to LDAP Authentication • Configure LDAP Authentication Using Web Based Management • Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication)
  • Page 160: Introduction To Ldap Authentication

    > Introduction to LDAP Authentication Introduction to LDAP Authentication LDAP Authentication restricts the use of your Brother machine. If LDAP Authentication is enabled, the machine's control panel will be locked. You cannot change the machine's settings until you enter a User ID and password.
  • Page 161: Configure Ldap Authentication Using Web Based Management

    Home > Security > Use LDAP Authentication > Configure LDAP Authentication Using Web Based Management Configure LDAP Authentication Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 162: Log On To Change The Machine Settings Using The Machine's Control Panel (Ldap Authentication)

    Home > Security > Use LDAP Authentication > Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) Log On to Change the Machine Settings Using the Machine's Control Panel (LDAP Authentication) When LDAP Authentication is enabled, the machine's control panel will be locked until you enter your User ID and password on the machine's control panel.
  • Page 163: Manage Your Network Machine Securely Using Ssl/Tls

    Home > Security > Manage Your Network Machine Securely Using SSL/TLS Manage Your Network Machine Securely Using SSL/TLS • Certificates and Web Based Management...
  • Page 164: Certificates And Web Based Management

    > Certificates and Web Based Management Certificates and Web Based Management You must configure a certificate to manage your networked Brother machine securely using SSL/TLS. You must use Web Based Management to configure a certificate. • Supported Security Certificate Features •...
  • Page 165 > Supported Security Certificate Features Supported Security Certificate Features Your Brother machine supports the use of multiple security certificates, which allows secure authentication and communication with the machine. The following security certificate features can be used with the machine: •...
  • Page 166 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate Create and Install a Certificate • Step by Step Guide for Creating and Installing a Certificate • Create and Install a Self-signed Certificate •...
  • Page 167 Certificate from a CA 1. Create a Certificate Signing Request (CSR) using Web Based Management. 2. Install the certificate issued by the CA on your Brother machine using Web Based Management. 3. Install the certificate on your computer. Related Information •...
  • Page 168 > Create and Install a Self-signed Certificate Create and Install a Self-signed Certificate • Create a Self-signed Certificate • ® Install the Self-signed Certificate for Windows users with Administrator Rights • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 169 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Create a Self- signed Certificate Create a Self-signed Certificate 1.
  • Page 170 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Self-signed Certificate > Install the Self- ® signed Certificate for Windows users with Administrator Rights ®...
  • Page 171 6. Click Install Certificate…. 7. When the Certificate Import Wizard appears, click Next. 8. Select Place all certificates in the following store, and then click Browse…. 9. Select Trusted Root Certification Authorities, and then click OK. 10. Click Next. 11. Click Finish. 12.
  • Page 172 Export the Self-signed Certificate on your Brother Machine Import and Export the Self-signed Certificate on your Brother Machine You can store the self-signed certificates on your Brother machine and manage them by importing and exporting. • Import the Self-signed Certificate •...
  • Page 173 To use SSL/TLS communication, the self-signed certificate must also be installed on your computer. Contact your network administrator. Related Information • Import and Export the Self-signed Certificate on your Brother Machine Related Topics: ® • Install the Self-signed Certificate for Windows...
  • Page 174 10. Click b next to Save, and then specify the location where you want to save the file. The self-signed certificate is exported to your computer. You can also import the self-signed certificate to your computer. Related Information • Import and Export the Self-signed Certificate on your Brother Machine...
  • Page 175 CA, create a Certificate Signing Request (CSR), send it to a CA for authentication, and install the returned certificate on your machine. • Create a Certificate Signing Request (CSR) • Install a Certificate on Your Brother Machine • Import and Export the Certificate and Private Key...
  • Page 176 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Create a Certificate Signing Request (CSR) Create a Certificate Signing Request (CSR) A Certificate Signing Request (CSR) is a request sent to a Certificate Authority (CA) to authenticate the credentials contained within the certificate.
  • Page 177 Client Certificate for an IEEE 802.1x environment with EAP-TLS authentication, we recommend using User for the certificate template. For more detailed information, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com. Search for "SSL".
  • Page 178 Create and Install a Certificate from a Certificate Authority (CA) > Install a Certificate on Your Brother Machine Install a Certificate on Your Brother Machine When you receive a certificate from a CA, follow the steps below to install it into the print server: Only a certificate issued with your machine's CSR can be installed onto the machine.
  • Page 179 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key Import and Export the Certificate and Private Key Store the certificate and private key on your machine and manage them by importing and exporting them.
  • Page 180 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 181 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Create and Install a Certificate from a Certificate Authority (CA) > Import and Export the Certificate and Private Key >...
  • Page 182 > Create and Install a Certificate > Import and Export a CA Certificate Import and Export a CA Certificate You can import, export and store CA certificates on your Brother machine. • Import a CA Certificate • Export a CA Certificate...
  • Page 183 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Import a CA Certificate Import a CA Certificate 1. Start your web browser. 2.
  • Page 184 Home > Security > Manage Your Network Machine Securely Using SSL/TLS > Certificates and Web Based Management > Create and Install a Certificate > Import and Export a CA Certificate > Export a CA Certificate Export a CA Certificate 1. Start your web browser. 2.
  • Page 185 In Web Based Management, navigate to the Certificate or CA Certificate screen to view certificate content, delete, or export your certificates. Maximum Number of Certificates Stored UP on Brother Machine Self-signed Certificate or Certificate Issued by a CA CA Certificate We recommend storing one less certificate than allowed, reserving an empty spot in case of certificate expiration.
  • Page 186: Manage Your Network Machine Securely Using Ipsec

    Home > Security > Manage Your Network Machine Securely Using IPsec Manage Your Network Machine Securely Using IPsec • Introduction to IPsec • Configure IPsec Using Web Based Management • Configure an IPsec Address Template Using Web Based Management • Configure an IPsec Template Using Web Based Management...
  • Page 187: Introduction To Ipsec

    For IPsec transmissions, the following conditions are necessary: A computer that can communicate using IPsec is connected to the network. Your Brother machine is configured for IPsec communication. The computer connected to your Brother machine is configured for IPsec connections. • IPsec settings The settings that are necessary for connections using IPsec.
  • Page 188: Configure Ipsec Using Web Based Management

    Home > Security > Manage Your Network Machine Securely Using IPsec > Configure IPsec Using Web Based Management Configure IPsec Using Web Based Management The IPsec connection conditions comprise two Template types: Address and IPsec. You can configure up to 10 connection conditions.
  • Page 189: Configure An Ipsec Address Template Using Web Based Management

    Home > Security > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Address Template Using Web Based Management Configure an IPsec Address Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 190 Option Description Because the prefix is specified in the form of a 24-bit subnet mask (255.255.255.0) for 192.168.1.1, the addresses 192.168.1.xxx are valid. 9. Click Submit. When you change the settings for the template currently in use, restart your machine to active the configuration.
  • Page 191: Configure An Ipsec Template Using Web Based Management

    Home > Security > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management Configure an IPsec Template Using Web Based Management 1. Start your web browser. 2. Type "https://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 192 Home > Security > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv1 Settings for an IPsec Template IKEv1 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv1 High Security or IKEv1 Medium Security.
  • Page 193 Option Description • Encryption Select DES, 3DES, AES-CBC 128, or AES-CBC 256. • Hash Select None, MD5, SHA1, SHA256, SHA384 or SHA512. • SA Lifetime Specify the IKE SA lifetime. Type the time (seconds) and number of kilobytes (KByte). • Encapsulation Mode Select Transport or Tunnel.
  • Page 194 Related Information • Configure an IPsec Template Using Web Based Management...
  • Page 195 Home > Security > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > IKEv2 Settings for an IPsec Template IKEv2 Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom, IKEv2 High Security, or IKEv2 Medium Security.
  • Page 196 Option Description SA (Security Association) is an encrypted communication method using IPsec or IPv6 that exchanges and shares information, such as the encryption method and encryption key, in order to establish a secure communication channel before communication begins. SA may also refer to a virtual encrypted communication channel that has been established.
  • Page 197 Option Description You can select only the certificates that were created using the Certificate page of Web Based Management's Security configuration screen. Related Information • Configure an IPsec Template Using Web Based Management...
  • Page 198 Home > Security > Manage Your Network Machine Securely Using IPsec > Configure an IPsec Template Using Web Based Management > Manual Settings for an IPsec Template Manual Settings for an IPsec Template Option Description Template Name Type a name for the template (up to 16 characters). Use Prefixed Template Select Custom.
  • Page 199 Option Description These settings are necessary when Custom is selected for Use Prefixed Template, and Manual is selected for Internet Key Exchange (IKE). Enter the In/Out values. (3-10 characters) Encapsulating Security • Protocol Select ESP or AH. ESP is a protocol for carrying out encrypted communication using IPsec.
  • Page 200: Send An Email Securely

    Home > Security > Send an Email Securely Send an Email Securely • Configure Email Sending Using Web Based Management • Send an Email with User Authentication • Send an Email Securely Using SSL/TLS...
  • Page 201: Configure Email Sending Using Web Based Management

    Home > Security > Send an Email Securely > Configure Email Sending Using Web Based Management Configure Email Sending Using Web Based Management We recommend using Web Based Management to configure secured email sending with user authentication, or email sending using SSL/TLS. 1.
  • Page 202: Send An Email With User Authentication

    > Send an Email with User Authentication Send an Email with User Authentication Your Brother machine supports the SMTP-AUTH method to send email via an email server that requires user authentication. This method prevents unauthorised users from accessing the email server.
  • Page 203: Send An Email Securely Using Ssl/Tls

    > Send an Email Securely Using SSL/TLS Send an Email Securely Using SSL/TLS Your Brother machine supports SSL/TLS communication methods. To use email server that is using SSL/TLS communication, you must configure following settings. We recommend using Web Based Management to configure SSL/TLS.
  • Page 204: Use Ieee 802.1X Authentication For A Wired Or A Wireless Network

    Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network Use IEEE 802.1x Authentication for a Wired or a Wireless Network • What Is IEEE 802.1x Authentication? • Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 205: What Is Ieee 802.1X Authentication

    IEEE 802.1x is an IEEE standard for wired and wireless networks that limits access from unauthorised network devices. Your Brother machine (supplicant) sends an authentication request to a RADIUS server (Authentication server) through your access point or HUB. After your request has been verified by the RADIUS server, your machine can access the network.
  • Page 206: Configure Ieee 802.1X Authentication For A Wired Or A Wireless Network Using Web Based Management (Web Browser)

    Home > Security > Use IEEE 802.1x Authentication for a Wired or a Wireless Network > Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) Configure IEEE 802.1x Authentication for a Wired or a Wireless Network Using Web Based Management (Web Browser) •...
  • Page 207 • To enable IEEE 802.1x authentication for wired networks, select Enabled for Wired 802.1x status on the Wired 802.1x Authentication page. • If you are using EAP-TLS authentication, you must select the client certificate that has been installed (shown with certificate name) for verification from the Client Certificate drop-down list. •...
  • Page 208: Ieee 802.1X Authentication Methods

    Extensible Authentication Protocol-Flexible Authentication via Secured Tunneling (EAP-FAST) has been developed by Cisco Systems, Inc., which uses a user ID and password for authentication, and symmetric key algorithms to achieve a tunnelled authentication process. The Brother machine supports the following inner authentication methods: • EAP-FAST/NONE •...
  • Page 209: Mobile/Web Connect

    Home > Mobile/Web Connect Mobile/Web Connect • Brother Web Connect • Google Cloud Print • AirPrint • ® Mobile Printing for Windows • ® Mopria Print Service • Brother iPrint&Scan for Mobile Devices • Near-Field Communication (NFC)
  • Page 210: Brother Web Connect

    > Brother Web Connect Brother Web Connect • Brother Web Connect Overview • Online Services Used with Brother Web Connect • Conditions for Using Brother Web Connect • Set Up Brother Web Connect • Download and Print Documents Using Brother Web Connect...
  • Page 211: Brother Web Connect Overview

    2. Photos, images, documents and other files 3. Web Service To use Brother Web Connect, your Brother machine must be connected to a network that has access to the Internet, through either a wired or wireless connection. For network setups that use a proxy server, the machine must also be configured to use a proxy server. If you are unsure of your network configuration, check with your network administrator.
  • Page 212: Online Services Used With Brother Web Connect

    To use Brother Web Connect, you must have an account with the online service you want to use. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 213 • Not all services are available in all countries. • For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded. Related Information • Brother Web Connect...
  • Page 214: Conditions For Using Brother Web Connect

    Brother Web Connect > Conditions for Using Brother Web Connect Conditions for Using Brother Web Connect • Brother Software Installation for Using Brother Web Connect • Configure the Proxy Server Settings Using the Machine's Control Panel • Configure the Proxy Server Settings Using Web Based Management...
  • Page 215 ® Windows To install the Brother Software and configure the machine to be able to print over your wired or wireless network, see the Quick Setup Guide included with your Brother machine. To install the Full Driver & Software Package, go to your model's Downloads page on the Brother Solutions Center at support.brother.com.
  • Page 216 [Settings] > [All Settings] > [Network] > [Web Connect Settings] > [Proxy Settings] > [Proxy Connection]. 2. Press [On]. 3. Press the option that you want to set, and then enter the proxy server information. Press [OK]. 4. Press Related Information • Conditions for Using Brother Web Connect...
  • Page 217 5. Click the Protocol menu in the left navigation bar. 6. Make sure the Proxy check box is selected, and then click Submit. 7. In the Proxy field, click Advanced Settings. 8. Enter the proxy server information. 9. Click Submit. Related Information • Conditions for Using Brother Web Connect...
  • Page 218: Set Up Brother Web Connect

    Set Up Brother Web Connect • Brother Web Connect Setup Overview • Create an Account for Each Online Service Before Using Brother Web Connect • Apply for Brother Web Connect Access • Register an Account on Your Brother Machine for Brother Web Connect...
  • Page 219 2. Web Service 3. Obtain account Step 2: Apply for Brother Web Connect access. Start Brother Web Connect access using a computer and obtain a temporary ID. 1. Enter account information 2. Brother Web Connect application page 3. Obtain temporary ID Step 3: Register your account information on your machine so you can access the service you want to use.
  • Page 220 Related Information • Set Up Brother Web Connect...
  • Page 221 Connect To use Brother Web Connect to access an online service, you must have an account with that online service. If you do not already have an account, use a computer to access the service's website and create an account.
  • Page 222 Web Connect Access Apply for Brother Web Connect Access To use Brother Web Connect to access online services, you must first apply for Brother Web Connect access using a computer that has the Brother Software installed. 1. Access the Brother Web Connect application website:...
  • Page 223 24 hours. 5. Close the web browser. Now that you have a Brother Web Connect access ID, you must register this ID on your machine, and then use your machine to access the web service you want to use.
  • Page 224 Press the service name. 3. If information regarding Brother Web Connect appears, press [OK]. 4. Press [Register/Delete] > [Register Account]. 5. The machine will prompt you to enter the temporary ID you received when you applied for Brother Web Connect access. Press [OK].
  • Page 225: Download And Print Documents Using Brother Web Connect

    The Secure Function Lock Page Limit feature applies to the print job using Web Connect. For Hong Kong, Taiwan and Korea Brother Web Connect supports only file names written in English. Files named in the local language will not be downloaded.
  • Page 226 [OK]. • Occasionally, updates or announcements about Brother Web Connect's features will appear on the LCD. Read the information, and then press [OK]. 2. Press a or b to display the service that hosts the document you want to download and print.
  • Page 227: Google Cloud Print

    Home > Mobile/Web Connect > Google Cloud Print Google Cloud Print • Google Cloud Print Overview • Before Using Google Cloud Print • ™ ™ Print from Google Chrome or Chrome OS • ™ Print from Google Drive for Mobile •...
  • Page 228: Google Cloud Print Overview

    Home > Mobile/Web Connect > Google Cloud Print > Google Cloud Print Overview Google Cloud Print Overview ™ Google Cloud Print is a Google service that allows you to print to a printer registered to your Google account using a network-compatible device (such as a mobile phone or computer) without installing the printer driver on the device.
  • Page 229: Before Using Google Cloud Print

    Home > Mobile/Web Connect > Google Cloud Print > Before Using Google Cloud Print Before Using Google Cloud Print • Network Settings for Using Google Cloud Print • ™ Register Your Machine with Google Cloud Print Using Google Chrome • Register Your Machine with Google Cloud Print Using Web Based Management...
  • Page 230 ™ In order to use Google Cloud Print , your Brother machine must be connected to a network that has access to the Internet, either through a wired or wireless connection. To connect and configure your machine correctly, see the Quick Setup Guide or related topics in this guide.
  • Page 231 6. When a confirmation message appears on your machine, press the [OK] button. If the confirmation message does not appear on your machine's LCD, repeat these steps. 7. When your Brother machine is successfully registered, it will appear in the My devices field. Related Information •...
  • Page 232 Before you begin to register your machine, confirm that the correct date and time are set on the machine's control panel. See Related Information. 1. Confirm that your Brother machine is connected to the same network as your computer or mobile device. 2. Start your web browser.
  • Page 233: Print From Google Chrome ™ Or Chrome Os

    Chrome OS ™ ™ Print from Google Chrome or Chrome OS 1. Make sure your Brother machine is turned on. 2. Open the web page that you want to print. ™ 3. Click the Google Chrome menu icon. 4. Click Print.
  • Page 234: Print From Google Drive ™ For Mobile

    Google Cloud Print > Print from Google Drive for Mobile ™ Print from Google Drive for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access Google Drive from your Android or iOS device’s web browser.
  • Page 235: Print From Gmail ™ Webmail Service For Mobile

    > Print from Gmail Webmail Service for Mobile ™ Print from Gmail Webmail Service for Mobile 1. Make sure your Brother machine is turned on. ™ ™ 2. Access the Gmail webmail service from your Android or iOS device’s web browser.
  • Page 236: Airprint

    Home > Mobile/Web Connect > AirPrint AirPrint • AirPrint Overview • Before Using AirPrint (macOS) • Print Using AirPrint...
  • Page 237: Airprint Overview

    Home > Mobile/Web Connect > AirPrint > AirPrint Overview AirPrint Overview AirPrint is a printing solution for Apple operating systems that allows you to wirelessly print photos, email, web pages and documents from your iPad, iPhone, iPod touch and Mac computer without the need to install a driver. For more information, visit Apple’s website.
  • Page 238: Before Using Airprint (Macos)

    AirPrint > Before Using AirPrint (macOS) Before Using AirPrint (macOS) Before printing using macOS, add your Brother machine to the printer list on your Mac computer. 1. Select System Preferences from the Apple Menu. 2. Click Printers & Scanners. 3. Click the + icon below the Printers pane on the left.
  • Page 239: Print Using Airprint

    Home > Mobile/Web Connect > AirPrint > Print Using AirPrint Print Using AirPrint • Print from iPad, iPhone, or iPod touch • Print Using AirPrint (macOS)
  • Page 240 Print from iPad, iPhone, or iPod touch The procedure used to print may vary by application. Safari is used in the example below. 1. Make sure your Brother machine is turned on. 2. Use Safari to open the page that you want to print.
  • Page 241 2. On your Mac computer, use Safari to open the page that you want to print. 3. Click the File menu, and then select Print. 4. Make sure your Brother machine is selected. If a different machine (or no printer) is selected, click the Printer pop-up menu, and then select your Brother machine.
  • Page 242: Mobile Printing For Windows

    Mobile printing for Windows is a function to print wirelessly from your Windows mobile device. You can connect to the same network that your Brother machine is connected to and print without installing the printer ® driver on the device. Many Windows apps support this function.
  • Page 243: Mopria ® Print Service

    ™ 1. Android 4.4 or later ® 2. Wi-Fi Connection 3. Your Brother machine ® ™ ™ You must download the Mopria Print Service from the Google Play Store and install it on your Android device. Before using this service, you must turn it on.
  • Page 244: Brother Iprint&Scan For Mobile Devices

    Store app. • For all iOS supported devices including iPhone, iPad and iPod touch Brother iPrint&Scan allows you to use features of your Brother machine directly from your iOS device. Download and install Brother iPrint&Scan from the App Store. ®...
  • Page 245: Near-Field Communication (Nfc)

    NFC-enabled, you can print data (photos, PDF files, text files, web pages and email messages) from the device by touching it to the NFC symbol on the machine's control panel. ™ You must download and install Brother iPrint&Scan to your Android device to use this feature. Related Information •...
  • Page 246: Brother Iprint&Scan For Windows ® And Mac

    ® Home > Brother iPrint&Scan for Windows and Mac ® Brother iPrint&Scan for Windows and Mac • Brother iPrint&Scan Overview...
  • Page 247: Brother Iprint&Scan Overview

    The following screen shows an example of Brother iPrint&Scan for Windows . The actual screen may differ depending on the version of the application. ® • For Windows Go to your model's Downloads page on the Brother Solutions Center at support.brother.com to download the latest application. • For Mac Download and install Brother iPrint&Scan from the App Store.
  • Page 248: Troubleshooting

    If you think there is a problem with your machine, first check each of the items below, then try to identify the problem, and follow our troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs & Troubleshooting tips.
  • Page 249: Error And Maintenance Messages

    NFC feature, touch your device to the NFC symbol on the control panel to access the Brother Solutions Center and browse the latest FAQs from your device. (Your mobile telephone provider's message and data rates may apply.) ™...
  • Page 250 12 times. since the machine automatically cleans upon power up. The use of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is resolved by cleaning.
  • Page 251 Try again when the machine has warmed No Device When configuring the Wi-Fi Direct • Make sure your machine and mobile network, the Brother machine cannot find device are in the Wi-Fi Direct mode. your mobile device. • Move the mobile device closer to your Brother machine.
  • Page 252 Wi-Fi Direct Brother machine and another mobile connected using Wi-Fi network when the Brother machine is the device has shut down, try to configure the Direct. Group Owner (G/O). Wi-Fi Direct settings again. You can confirm the connection status by printing the Network Configuration Report.
  • Page 253 Configure the paper size setting for the tray according to the LCD instructions. Related Information • Troubleshooting • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report •...
  • Page 254 • Remove Paper Scraps • Clean the Paper Pick-up Rollers • Change the Paper Size and Paper Type ® • Print Settings (Windows • Print Options (Mac) • Load Paper in the Multi-purpose Tray (MP Tray) • Paper Handling and Printing Problems...
  • Page 255: Error Messages When Using The Brother Web Connect Feature

    Web Connect Feature Error Messages When Using the Brother Web Connect Feature Your Brother machine displays an error message if an error occurs. The most common error messages are shown in the following chart. You can correct most errors yourself. If you need more tips, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
  • Page 256 Error Messages Cause Action Server Error 01 The machine's authentication Apply for Brother Web Connect information (needed to access the access again to receive a new Authentication failed. Do service) has expired or is invalid. temporary ID, and then use the new the following: 1.
  • Page 257: Printer Jam Or Paper Jam

    Home > Troubleshooting > Printer Jam or Paper Jam Printer Jam or Paper Jam Locate and remove the jammed paper. • Paper is Jammed in the Front of the Machine • Paper is Jammed in the Back of the Machine •...
  • Page 258: Paper Is Jammed In The Front Of The Machine

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Front of the Machine Paper is Jammed in the Front of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
  • Page 259 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], do the following: a. Lift the Jam Clear Flap, and remove the jammed paper. b. Make sure you look carefully inside (1) for any scraps of paper. When finished, continue with the next step.
  • Page 260 If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2). When finished, continue with the next step.
  • Page 261 8. If your LCD error message was [Jam Front/Rear] or [Repeat Jam Front/Rear], do the following: a. Open the Jam Clear Cover (1) at the back of the machine. b. Make sure you look carefully inside for jammed paper and slowly pull it out of the machine. c.
  • Page 262 10. If your LCD error message was repeat paper jam messages, for example [Repeat Jam Front/Rear], and you removed the paper support, put it firmly back in the machine. Make sure you fit the paper support into the channels. 11. Slowly push Tray #1 completely into the machine. 12.
  • Page 263: Paper Is Jammed In The Back Of The Machine

    Home > Troubleshooting > Printer Jam or Paper Jam > Paper is Jammed in the Back of the Machine Paper is Jammed in the Back of the Machine If the LCD displays the following paper jam messages, follow these steps: •...
  • Page 264 b. Slowly pull the jammed paper out of the machine. c. Close the Jam Clear Cover. Make sure the cover is closed completely. 5. If your LCD error message was [Jam MP Tray] or [Repeat Jam MP Tray], push the release lever (1) towards the back of the machine, and then slowly pull the jammed paper out of the MP tray.
  • Page 265 7. Slowly pull the jammed paper (1) out of the machine. If your LCD error message was repeat paper jam messages, for example [Repeat Jam Rear], move the print head (if necessary) to take out any paper remaining in this area. Make sure pieces of paper are not left in the corners of the machine (1) and (2).
  • Page 266 If ink gets on your skin or clothing, immediately wash it off with soap or detergent. 8. Gently close the top cover using the finger holds on each side. 9. Slowly push the paper trays completely into the machine. • HL-J6000DW • HL-J6100DW...
  • Page 267 10. Reconnect the power cord. If there is a repeat paper jam, a small piece of paper may be stuck in the machine. See Related Information: Remove Paper Scraps. Related Information • Printer Jam or Paper Jam Related Topics: • Remove Paper Scraps...
  • Page 268: Remove Paper Scraps

    Home > Troubleshooting > Printer Jam or Paper Jam > Remove Paper Scraps Remove Paper Scraps 1. If you repeatedly experience paper jams (3 times or more), the LCD displays a message asking if you want to remove the scraps. Press [Yes] to return to the Home screen.
  • Page 269: If You Are Having Difficulty With Your Machine

    If you think there is a problem with your machine, check the following topics. You can correct most problems yourself. If you need additional help, go to your model's FAQs & Troubleshooting page on the Brother Solutions Center at support.brother.com.
  • Page 270: Paper Handling And Printing Problems

    If You Are Having Difficulty with Your Machine > Paper Handling and Printing Problems Paper Handling and Printing Problems If, after reading this table, you still need help, go to the Brother Solutions Center at support.brother.com. >> Printing Difficulties >> Print Quality Difficulties >> Paper Handling Difficulties...
  • Page 271 Difficulties Suggestions If old, unprinted data remains in the printer driver spooler, it will prevent new print jobs from printing. Open the printer icon and delete all data as follows: ® • Windows Server 2008 Click (Start) > Control Panel > Hardware and Sound > Printers. ®...
  • Page 272 • The ink cartridge may not have been stored correctly before use. Make sure you are using Brother Original ink. Brother does not recommend the use of cartridges other than Brother Original cartridges or the refilling of used cartridges with ink from other sources.
  • Page 273 See Related Information: Acceptable Paper and Other Print Media. Make sure the printing surface is face down in the paper tray. Make sure you are using Brother Original ink. If you are using photo paper, make sure the glossy side of the photo paper is face down in the tray and you have set the correct paper type.
  • Page 274 See Related Information: Paper Weight and Thickness. Photo paper does not feed When you print on Brother Photo paper, load one extra sheet of the same photo correctly. paper in the paper tray. An extra sheet has been included in the paper package for this purpose.
  • Page 275 • Clean the Paper Pick-up Rollers • Printer Jam or Paper Jam • Paper Weight and Thickness ® • Print Settings (Windows • Print Options (Mac) • Print a Photo (Mac) ® • Prevent Smudged Printouts and Paper Jams (Windows •...
  • Page 276: Other Problems

    See Related Information: Print Photos with Auto Cropping. Software Difficulties Difficulties Suggestions Cannot print. Uninstall and reinstall the Brother driver. “Device Busy” appears on the Make sure the machine is not showing an error message on the machine's computer screen. display.
  • Page 277: Network Problems

    Network Problems • ® Use the Network Connection Repair Tool (Windows • Where Can I Find My Brother Machine's Network Settings? • I Cannot Complete the Wireless Network Setup Configuration • My Brother Machine Cannot Print over the Network •...
  • Page 278 ® Use the Network Connection Repair Tool (Windows Use the Network Connection Repair Tool to fix the Brother machine's network settings. It will assign the correct IP address and Subnet Mask. Make sure the Brother machine is turned on and is connected to the same network as your computer.
  • Page 279 If You Are Having Difficulty with Your Machine > Network Problems > Where Can I Find My Brother Machine's Network Settings? Where Can I Find My Brother Machine's Network Settings? • Change Machine Settings from Your Computer • Print the Network Configuration Report...
  • Page 280 Wi-Fi Direct), try the one-push configuration using WPS (recommended) and set the Brother machine as a G/O. Your Brother machine is Move your Brother machine within about 3.3 feet (1 metre) of the Wi-Fi Direct placed too far from your mobile device when you configure the Wi-Fi Direct network settings.
  • Page 281 Cause Action Interface complete the Wi-Fi Direct • If you are using your Brother machine as a client, confirm how configuration. many devices are allowed in the current Wi-Fi Direct network, and then check how many devices are connected. ®...
  • Page 282 Print the WLAN Report to check the error code on the printed report. Wireless not connected to the wireless network. If you have checked and tried all of the above, but your Brother machine still cannot print, uninstall the printer driver and reinstall it.
  • Page 283 Related Information • Network Problems Related Topics: • Print the WLAN Report ® • Use the Network Connection Repair Tool (Windows • Wireless LAN Report Error Codes • Check Network Devices Using the Ping Command • I Want to Check that My Network Devices are Working Correctly...
  • Page 284 (For wired networks) A network cable is securely connected to the Brother machine and to the router or hub. Check that you can Ping the Brother machine from your computer using the IP address or Wired/Wireless "ping" the Brother ®...
  • Page 285 Check that My Network Devices are Working Correctly > Check Network Devices Using the Ping Command Check Network Devices Using the Ping Command Check the IP addresses of both your computer and your Brother machine, and then confirm whether the network is operating correctly. ®...
  • Page 286 Related Topics: • My Brother Machine Cannot Print over the Network...
  • Page 287: Google Cloud Print Problems

    If You Are Having Difficulty with Your Machine > Google Cloud Print Problems Google Cloud Print Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your machine is turned on. ™ Confirm that Google Cloud Print is enabled.
  • Page 288: Airprint Problems

    > AirPrint Problems AirPrint Problems Difficulty Suggestions My Brother machine is not displayed in the printer list. Make sure your Brother machine is turned on. Confirm the network settings. Move the mobile device closer to the wireless access point/router, or to your Brother machine.
  • Page 289: Check The Machine Information

    Troubleshooting > Check the Machine Information Check the Machine Information Follow these instructions to check your Brother machine's serial number, firmware version and firmware update. 1. Press [Settings] > [All Settings] > [Machine Info.]. 2. Press one of the following options:...
  • Page 290: Reset Your Brother Machine

    Home > Troubleshooting > Reset Your Brother Machine Reset Your Brother Machine 1. Press [Settings] > [All Settings] > [Initial Setup] > [Reset]. 2. Press the reset option you want to use. 3. Press [OK] for two seconds to reboot the machine.
  • Page 291: Reset Functions Overview

    Use the Settings Reset function to reset all machine's settings to the settings originally set at the factory. Brother strongly recommends you perform this operation when you dispose of the machine. Unplug the interface cable before you select [Network] or [All Settings].
  • Page 292: Routine Maintenance

    Replace the Ink Cartridges • Clean Your Brother Machine • Check Your Brother Machine • Correct the Paper Feed to Clear Vertical Lines • Change the Print Setting Options When Having Printing Problems • Pack and Ship Your Brother Machine...
  • Page 293: Replace The Ink Cartridges

    Replace the Ink Cartridges Your Brother machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the four ink cartridges. When the machine detects an ink cartridge is running out of ink, the machine will display a message.
  • Page 294 3. Open the new ink cartridge bag for the colour indicated on the LCD, and take out the ink cartridge. IMPORTANT • DO NOT touch the ink cartridge in the area indicated (1); this can prevent the machine from detecting the cartridge.
  • Page 295 DO NOT dismantle or tamper with the ink cartridge; this can cause the ink to leak out of the ink cartridge. Related Information • Routine Maintenance Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems • Pack and Ship Your Brother Machine...
  • Page 296: Clean Your Brother Machine

    Home > Routine Maintenance > Clean Your Brother Machine Clean Your Brother Machine • Clean the Print Head from Your Brother Machine • ® Clean the Print Head from Your Computer (Windows • Clean the Print Head from Your Computer (Mac) •...
  • Page 297: Clean The Print Head From Your Brother Machine

    The machine cleans the print head. • If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
  • Page 298: Clean The Print Head From Your Computer (Windows ® )

    > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printing preferences. If printer driver options appear, select your printer driver.
  • Page 299 • Clean the Print Head from Your Brother Machine...
  • Page 300: Clean The Print Head From Your Computer (Mac)

    8. Select the Normal, Strong, or Strongest option for the cleaning strength, and then click Next. 9. Click Start. The machine starts cleaning. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems • Clean the Print Head from Your Brother Machine...
  • Page 301: Clean The Machine's Lcd

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's LCD Clean the Machine's LCD IMPORTANT DO NOT use liquid cleaners (including ethanol). 1. Press and hold down to turn off the machine. The LCD displays [Shutting Down] for a few seconds before the power goes off.
  • Page 302: Clean The Outside Of The Machine

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Outside of the Machine Clean the Outside of the Machine IMPORTANT • Cleaning with volatile liquids such as thinner or benzine will damage the outside surface of the machine.
  • Page 303 5. Slowly push the paper tray completely into the machine. Related Information • Clean Your Brother Machine...
  • Page 304: Clean The Machine's Printer Platen

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Machine's Printer Platen Clean the Machine's Printer Platen WARNING Be sure to unplug the machine from the electrical socket before cleaning the printer platen to avoid an electrical shock.
  • Page 305: Clean The Paper Feed Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Feed Rollers Clean the Paper Feed Rollers If the paper feed rollers are stained with ink or have a buildup of paper dust, it may cause paper feed problems.
  • Page 306 9. Reconnect the power cord. Do not use the machine again until the rollers are dry. Using the machine before the rollers are dry may cause paper feed problems. Related Information • Clean Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
  • Page 307: Clean The Base Pad

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Base Pad Clean the Base Pad Cleaning the Base Pad periodically may prevent the machine from feeding multiple sheets of paper when there are only a few sheets of paper left in the tray.
  • Page 308 Related Topics: • Paper Handling and Printing Problems...
  • Page 309: Clean The Paper Pick-Up Rollers

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers Clean the Paper Pick-up Rollers Cleaning the paper pick-up rollers periodically may prevent paper jams by ensuring that paper feeds correctly. 1. Unplug the machine from the electrical socket.
  • Page 310 7. Slowly push the paper tray completely into the machine. 8. Reconnect the power cord. Related Information • Clean Your Brother Machine Related Topics: • Error and Maintenance Messages • Paper Handling and Printing Problems...
  • Page 311: Clean The Paper Pick-Up Rollers For Paper Tray #2 And Tray #3

    Home > Routine Maintenance > Clean Your Brother Machine > Clean the Paper Pick-up Rollers for Paper Tray #2 and Tray #3 Clean the Paper Pick-up Rollers for Paper Tray #2 and Tray #3 These instructions describe how to clean the paper pick-up rollers for Tray #2.
  • Page 312: Check Your Brother Machine

    > Check Your Brother Machine Check Your Brother Machine • Check the Print Quality • Check the Print Alignment from Your Brother Machine • ® Check the Print Alignment from Your Computer (Windows • Check the Print Alignment from Your Computer (Mac) •...
  • Page 313: Check The Print Quality

    If you clean the print head and the print has not improved, try installing a new Brother Original replacement ink cartridge for each problem colour. Try cleaning the print head again. If the print has not improved, contact Brother customer service or your local Brother dealer.
  • Page 314 When a print head nozzle is clogged, the printed sample looks like this. After the print head nozzle is cleaned, the lines are gone. Related Information • Check Your Brother Machine Related Topics: • Paper Handling and Printing Problems...
  • Page 315: Check The Print Alignment From Your Brother Machine

    Check Your Brother Machine > Check the Print Alignment from Your Brother Machine Check the Print Alignment from Your Brother Machine If your printed text becomes blurred or images become faded after transporting the machine, adjust the print alignment. Before adjusting the print alignment, make a print quality check first by pressing [Settings] >...
  • Page 316: Check The Print Alignment From Your Computer (Windows ® )

    > Windows System > Control Panel. In the Hardware and Sound group, click View devices and printers. 2. Right-click the Brother XXX-XXXX icon (where XXXX is your model name), and then select Printer properties. If printer driver options appear, select your printer driver.
  • Page 317 • Change the Print Setting Options When Having Printing Problems...
  • Page 318: Check The Print Alignment From Your Computer (Mac)

    1. From an application, such as Apple TextEdit, click the File menu, and then select Print. 2. Select Brother XXX-XXXX (where XXXX is your model name). 3. Click the application pop-up menu, and then select Print Settings. The Print Settings options appear.
  • Page 319: Check The Ink Volume

    Home > Routine Maintenance > Check Your Brother Machine > Check the Ink Volume (Page Gauge) Check the Ink Volume (Page Gauge) Although an ink volume icon appears on the machine's LCD, you can view a larger graph that displays the ink left in each cartridge.
  • Page 320 • Settings Screen Overview ® • Print a Document (Windows • Print a Document (Mac) ® • Monitor Machine Status from Your Computer (Windows...
  • Page 321: Monitor Machine Status From Your Computer (Windows ® )

    Windows 8 and Windows Click (Brother Utilities), and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. Troubleshooting Click the Troubleshooting button to access the troubleshooting website.
  • Page 322 Description The ink level is low. The ink cartridge needs to be replaced. There is a problem with the ink cartridge. Related Information • Check Your Brother Machine ® • Status Monitor Indicators and What They Mean (Windows ® •...
  • Page 323 > Status Monitor Indicators and What They Mean (Windows ® Status Monitor Indicators and What They Mean (Windows When you start up your computer, the Brother Status Monitor icon appears on the task tray. • A green icon indicates the normal stand-by condition.
  • Page 324 The default setting is Only when printing from this PC. To turn it off, follow these steps: 1. Right-click the (Brother Status Monitor) icon or window, select the Status Monitor Settings option, and then click Options. The Options window appears.
  • Page 325 Computer (Windows > Turn Off the Status Monitor (Windows ® Turn Off the Status Monitor (Windows 1. Right-click the (Brother Status Monitor) icon or window, and then select Exit. 2. Click OK. Related Information ® • Monitor Machine Status from Your Computer (Windows...
  • Page 326: Monitor Machine Status From Your Computer (Mac)

    Monitor Machine Status from Your Computer (Mac) Brother's Status Monitor utility program is a configurable software tool for monitoring the status of a device and notifying you immediately in the event of an error. You can also use Brother's Status Monitor to access Web Based Management.
  • Page 327 Icon Description There is a problem with the ink cartridge. Related Information • Check Your Brother Machine Related Topics: • Access Web Based Management...
  • Page 328: Correct The Paper Feed To Clear Vertical Lines

    Home > Routine Maintenance > Correct the Paper Feed to Clear Vertical Lines Correct the Paper Feed to Clear Vertical Lines Adjust the paper feed to reduce vertical lines. Before adjusting the paper feed, make a print quality check first by pressing [Settings] >...
  • Page 329: Change The Print Setting Options When Having Printing Problems

    Home > Routine Maintenance > Change the Print Setting Options When Having Printing Problems Change the Print Setting Options When Having Printing Problems If your print result is poor quality, select these options depending on your purpose. When these settings are selected, the printing speed is slower.
  • Page 330: Pack And Ship Your Brother Machine

    Home > Routine Maintenance > Pack and Ship Your Brother Machine Pack and Ship Your Brother Machine • When you transport the machine, use the packing materials that came with your machine. Do not tip or turn the product upside down. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty.
  • Page 331 8. Pack the machine in the original carton with the original packing material as shown below. Do not pack the used ink cartridge in the carton. 9. Close the carton and tape it shut. Related Information • Routine Maintenance Related Topics: •...
  • Page 332: Machine Settings

    Home > Machine Settings Machine Settings Customise settings and features, and work with options displayed on the machine's LCD to make your Brother machine a more efficient work tool. • Change Machine Settings from the Control Panel • Change Machine Settings from Your Computer...
  • Page 333: Change Machine Settings From The Control Panel

    Home > Machine Settings > Change Machine Settings from the Control Panel Change Machine Settings from the Control Panel • In the Event of Power Failure (Memory Storage) • General Settings • Print Reports • Settings and Features Tables...
  • Page 334: In The Event Of Power Failure (Memory Storage)

    Home > Machine Settings > Change Machine Settings from the Control Panel > In the Event of Power Failure (Memory Storage) In the Event of Power Failure (Memory Storage) • Your menu settings are stored permanently and will not be lost. •...
  • Page 335: General Settings

    Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings General Settings • Adjust the Machine Volume • Change for Daylight Saving Time Automatically • Set Sleep Mode Countdown • Set the Machine to Power Off Automatically •...
  • Page 336 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the Machine Volume Adjust the Machine Volume 1. Press [Settings] > [All Settings] > [General Setup] > [Beep]. 2. Press a or b to display the [Off], [Low], [Med], or [High] option, and then press the option you want. 3.
  • Page 337 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change for Daylight Saving Time Automatically Change for Daylight Saving Time Automatically You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring, and backward one hour in the autumn.
  • Page 338 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set Sleep Mode Countdown Set Sleep Mode Countdown The Sleep Mode (or Power Save Mode) setting can reduce power consumption. When the machine is in Sleep Mode, it acts as though it is turned off.
  • Page 339 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Machine to Power Off Automatically Set the Machine to Power Off Automatically The Auto Power Off feature can save power consumption. Set the amount of time that the machine will be in Sleep Mode before it automatically powers off.
  • Page 340 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Date and Time Set the Date and Time If the machine's power has been off, the machine's date and time may not be current. Re-enter them. 1.
  • Page 341 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Set the Time Zone Set the Time Zone Set the time zone for your location on the machine. 1. Press [Settings]. 2. Press [Date & Time] > [Time Zone]. 3.
  • Page 342 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Adjust the LCD Backlight Brightness Adjust the LCD Backlight Brightness If you are having difficulty reading the LCD, changing the brightness setting may help. 1.
  • Page 343 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change How Long the LCD Backlight Stays On Change How Long the LCD Backlight Stays On Set how long the LCD backlight stays on. 1.
  • Page 344 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Reduce Printing Noise Reduce Printing Noise The Quiet Mode setting can reduce printing noise. When Quiet Mode is turned on, the print speed becomes slower.
  • Page 345 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Language Displayed on the LCD Change the Language Displayed on the LCD Change the LCD language if needed. This feature is not available in some countries. 1.
  • Page 346 Home > Machine Settings > Change Machine Settings from the Control Panel > General Settings > Change the Keyboard Setting Change the Keyboard Setting You can choose the type of keyboard for the LCD. 1. Press [Settings] > [All Settings] > [General Setup] > [Keyboard Settings]. 2.
  • Page 347: Print Reports

    Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports Print Reports • Reports • Print a Report...
  • Page 348 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Reports Reports The following reports are available: User Settings The User Settings report prints a list of your current settings. Network Configuration (network models) The Network Configuration report prints a list of your current network settings.
  • Page 349 Home > Machine Settings > Change Machine Settings from the Control Panel > Print Reports > Print a Report Print a Report 1. Press [Settings] > [All Settings] > [Print Reports]. 2. Press the option you want. 3. Press [Yes]. 4.
  • Page 350: Settings And Features Tables

    Home > Machine Settings > Change Machine Settings from the Control Panel > Settings and Features Tables Settings and Features Tables • Settings Tables (2.7"(67.5 mm) Touchscreen models) • Features Tables (2.7"(67.5 mm) Touchscreen models)
  • Page 351 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
  • Page 352 Level 1 Level 2 Level 3 Descriptions Tray Setting Tray #1 Paper Size Set the size of paper in paper tray #1. Tray #2 Paper Size Set the size of paper in paper tray #2. Tray #3 Paper Size Set the size of paper in paper tray #3. (HL-J6100DW) MP Tray Paper Type...
  • Page 353 Level 1 Level 2 Level 3 Descriptions Quiet Mode Decrease printing noise. Beep Adjust the beeper volume. LCD Settings Backlight Adjust the brightness of the LCD backlight. Dim Timer Set how long the LCD backlight stays on after the last finger press. Keyboard Select the type of keyboard for the LCD.
  • Page 354 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. WPS w/ PIN Code Configure your wireless network settings using WPS with a PIN.
  • Page 355 I/F Enable Turn the Wi-Fi Direct connection on or off. Turn the NFC function on or off. Message from Message from Display messages and notifications from Brother Brother Brother. Status Web Connect Proxy Settings Proxy Connection - Change the Web connection settings.
  • Page 356 [Initial Setup] [Settings] > [All Settings] > [Initial Setup] Level 1 Level 2 Descriptions Date & Time Date Set the date and time on your machine. Time Auto Daylight Set the machine to change automatically for Daylight Saving Time. Time Zone Set your time zone.
  • Page 357 Secure Print machine's memory when you enter Job) your four-digit password. Active only when the machine has secure print data. Connect the Brother machine to an Internet service. (Select a PDF Print Print a PDF file directly from a USB Print...
  • Page 358 Setup Wizard Configure your wireless network settings manually. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Configure your wireless network settings using the one-button push method. When you have put a USB Flash drive in the USB slot...
  • Page 359: Change Machine Settings From Your Computer

    Home > Machine Settings > Change Machine Settings from Your Computer Change Machine Settings from Your Computer • Change Machine Settings Using Web Based Management • Where Can I Find My Brother Machine's Network Settings?
  • Page 360: Change Machine Settings Using Web Based Management

    Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management Change Machine Settings Using Web Based Management Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 361 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > What is Web Based Management? What is Web Based Management? Web Based Management is a utility that uses a standard web browser to manage your machine using the Hyper Text Transfer Protocol (HTTP) or Hyper Text Transfer Protocol over Secure Socket Layer (HTTPS).
  • Page 362 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Access Web Based Management Access Web Based Management • We recommend using the HTTPS security protocol when configuring settings using Web Based Management.
  • Page 363 Home > Machine Settings > Change Machine Settings from Your Computer > Change Machine Settings Using Web Based Management > Set or Change a Login Password for Web Based Management Set or Change a Login Password for Web Based Management We recommend changing the default login password to prevent unauthorised access to Web Based Management.
  • Page 364: Appendix

    Home > Appendix Appendix • Specifications • Enter Text on Your Brother Machine • Information Regarding Recycled Paper • Brother Numbers...
  • Page 365: Specifications

    512 MB • 2.7 in. (67.5 mm) TFT Colour Touchscreen LCD LCD (liquid crystal display) Power Source AC 220 to 240 V 50/60 Hz • HL-J6000DW Power Consumption Printing : Approx. 21 W Ready : Approx. 5.5 W Sleep : Approx. 0.9 W Power Off : Approx.
  • Page 366 • HL-J6100DW 537 mm 385 mm 575 mm 477 mm 834 mm Weights • HL-J6000DW 19.5 kg • HL-J6100DW 23.2 kg Noise Level Sound Pressure Operating 50 dB(A) (Approx.) LWAd =6.73 B(A) (Mono) Sound Power Printing LWAd =6.65 B(A) (Colour) Temperature Operating 10 to 35 °C...
  • Page 367 Paper Paper Tray #1 15 cm), Photo L (9 x 13 cm), Photo 2L (13 x 18 cm), Input Index card (13 x 20 cm) Maximum Paper Up to 250 sheets of 80 g/m² plain paper Capacity Paper Tray #2 Paper Type Plain Paper, Recycled Paper Paper Size...
  • Page 368 ® (Windows ) If you require more advanced machine management, use the latest version of Brother BRAdmin Professional. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download the software. Network Security (Wired) •...
  • Page 369 Third party USB ports are not supported. For the latest driver updates, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Full Driver & Software Package. All trademarks, brand and product names are the property of their respective companies.
  • Page 370: Enter Text On Your Brother Machine

    The characters that are available may differ depending on your country. • The keyboard layout may differ depending on the function you are setting. When you need to enter text on your Brother machine, a keyboard will appear on the touchscreen. • Press to cycle between letters, numbers and special characters.
  • Page 371: Information Regarding Recycled Paper

    Recycled paper is of the same quality as paper made from original forest sources. Standards governing modern recycled paper ensure that it meets the highest quality requirements for different printing processes. The imaging equipment supplied by Brother is suitable for using with recycled paper meeting the EN 12281:2002 standard.
  • Page 372: Brother Numbers

    The Brother Solutions Center is our one-stop resource for all your Machine needs. Download the latest software and utilities and read FAQs & Troubleshooting tips to learn how to get the most from your Brother product. Check here for Brother driver updates, too.
  • Page 373 Visit us on the World Wide Web www.brother.com Version 0...

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