Notifications; Acknowledging An Alarm Message; Reading Incoming Messages - 2gig Technologies EDGE User Manual

Security & smart home system
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Notifications

There are three (3) types of messages that arrive as
Notifications: Alerts, Alarms, and Messages .
The Notifications system produces an icon at the top
of the screen that blinks and shows the number of new,
unread messages . New messages are accompanied by
beeps, once every minute until the message is read .
To read an alert message:
1 . Tap the Notification icon (
2 . In the drop-down menu, tap Alerts . The system
reveals the alert messages .

Acknowledging an Alarm Message

If the system goes into an alarm state, a message is
sent to the Inbox . To view an alarm message:
1 . Tap the Notification icon (
2 . In the drop-down menu, tap Alarms . The system
reveals the alarm messages .
3 . Press the back button (
previous screen .

Reading Incoming Messages

Your security provider has the ability to transmit
messages about the installed 2GIG EDGE system .
When transmitting messages to the system, your
security provider can:
»
Mark a Message as Public (read by any user)
or Private (opened only by users who know
the Master User Code) .
»
Classify a Message as High Priority
(ORANGE) or Low Priority (BLACK) .
»
Specify When or If Messages Expire: There
is no limit to the number of messages in the
Inbox, but expired messages are automatically
removed from the Inbox .
To read messages sent by your security provider:
1 . Tap the Notifications icon .
2 . In the drop-down menu, tap Messages . Before
opening the message, it helps to understand the
following:
»
Messages in BLACK indicate Low priority .
»
Messages in ORANGE indicate High priority .
»
Messages in RED indicate an Emergency .
»
Messages in GREY indicate that the message
has been opened .
»
A Lock icon indicates a Private message (
2GIG EDGE User Guide
) .
) .
) to return to the
) .
14
Notifications Icon
Unread Messages > Alert Messages
Unread Messages > Alarm Message
Messages > Reading Messages
Messages—Priority and Security

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