Nuvo invu User Manual page 65

System Errors
INVU Sensor Band
battery capacity Is
Too Low.
General Error.
Note:
If a problem persists, please contact Nuvo Group customer support at
support@nuvocares.com
NV-UMLS-0001
Cause
The battery level is too low.
The sensor band battery
level must be at least 20%
to perform a session.
An application error
occurred during the
session.
or at 1-800-554-9041 (USA only).
Invu by Nuvo™User Manual
Troubleshooting
Recommended Actions
If the problem persists, please
remove the sensor band from your
abdomen and contact customer
support at support@nuvocares.com
or 1-800-554-9041 (USA only).
Turn Off the sensor band.
Remove the sensor band from
your abdomen and clean it.
Charge it for at least 30 minutes
using the INVU original charger.
Disconnect the INVU sensor
band from the charger.
Power On the sensor band.
Follow session preparation
instruction and start a new
session.
If the battery level is at least 20%,
you can start a new session
otherwise a message to charge your
sensor band will appear on the
home page.
Please note that if during a session
the battery charge is less than 20%,
a blinking red LED turns on,
indicating the need to recharge the
sensor band battery at the end of
the monitoring session.
Please see section 3.3 for charging
instructions.
Press the CLOSE button.
Restart the session.
If the problem persists, please
contact customer support at
support@nuvocares.com
554-9041 (USA only).
or 1-800-
59