Nuvo invu User Manual page 60

Troubleshooting
INVU Sensor Band™ Connectivity Troubleshooting
Problem
Permission denied
error.
Note:
If a problem persists, please contact Nuvo Group customer support at
support@nuvocares.com
54
Cause
Your phone and the device
are not paired or problem
in pairing
Permissions needed by the
application were not
granted.
or at 1-800-554-9041 (USA only).
Recommended Actions
Try rescanning the band's QR code
by pressing RESCAN via the setting
screen in the INVU app
(Menu>Settings).
If the problem persists, please
contact customer support at
support@nuvocares.com
554-9041 (USA only).
Press button "TO SETTINGS" to
navigate to the mobile device
Settings.
Grant the requested permissions
(Bluetooth, Location or Camera).
Restart the application.
Nuvo Group Ltd.
or 1-800-