Alpha ESS SMILE5 AU Installation, Operation & Maintenance Manual page 29

ONLINE MONITORING
Error Server
Error Analysis
Category Error Code
1 Over Temperature
16
Charge Over-current
Discharge
64
Over-current
128 Multi Master error
256 Cell Over-voltage
Mos High
512
Tempera-ture
Discharge Low
1024
Tem-perature
BMS
Mos DriverFeedback
2048
Error
4096 Cell Under-voltage
Firmware Versions
8192
Inconsistence
16384 Current error
32768 Mos error
The Slave Battery
1048576
Communication Lost
Charge Low
2097152
Temperature
Dial Switching Mode
4194304
in Parallel Modules
Inconsistence
53
Trouble Shooting
Please wait for the battery
temperature to decrease.
Please wait for battery to recover from
over-current.
Please wait for battery to recover from
over-current.
Please turn on all batteries in 30
seconds after power-off.
It is forbidden to charge the battery
and wait for the battery to recover
from over-voltage.
Please shut down the system and wait
for 2 hours before restart.
It is forbidden to charge or discharge
the battery and wait for the battery
temperature to rise.
Please contact AlphaESS service center.
It is forbidden to discharge the
battery and wait for the battery to
recover from under-voltage.
Upgrade batteries with inconsistent
firmware versions to the same
Check whether the wiring and check
whether inverter load exceed the
maximum discharge power of the
battery.
Please restart the battery system. If
there is still a problem, please contact
the service center.
Please check if the communication
cable between the slave battery and
BMS is not connected or restart the
battery.
Please confirm that the ambient
temperature is higher than 0℃.
Please check whether the dial
switching mode of parallel battery
modules are consistent.
54
Master Battery
8388608
Communication Lost
No SOC Calibration
134217728
For 4 Weeks
Circuit Breaker
268435456
Turned off
536870912 SN Missing
Two Temperature
1073741824
Sensor Error
Error Server
Error Analysis
Category Error Code
1
TzProtectFault
MainsLostFault
2
4 GridVoltFault
8 GridFreqFault
16 PLLLostFault
INV
32 BusVoltFault
Ac5Mins_Voltage_
64
Fault
128 Inv_OCP_Fault
Dci_OCP_Fault
256
ResidualCurrentFault
512
2048 PvVoltFault
ONLINE MONITORING
Please check if the communication
cable between the master battery and
BMS is not connected or restart the
battery.
Please calibrate the SOC of battery.
Please power off the battery system and
check the circuit breaker sampling line.
Please contact AlphaESS service center.
Please restart the battery system. If
there is still a problem, please contact
the service center.
Trouble Shooting
Please check the inverter wiring and
restart the inverter.
Please contact AlphaESS service
center.
Please confirm whether the grid
parameters conform to the system
grid regulations.
Please confirm whether the grid
parameters conform to the system grid
regulations.
Please confirm whether the grid
parameters conform to the system
grid regulations.
Please confirm whether the PV wiring
voltage exceeds the maximum range
of the system.
Please confirm whether the grid
parameters conform to the system
grid regulations.
Please restart the inverter.
Please restart the inverter.
Please confirm that the case is
grounded and the neutral wire is not
reversed.
Please confirm that PV has voltage
access and reduce PV voltage.