10
Faults and remedial measures
Device
Problem
Cannot be switched on
Overload display
No display
Connection to PC not
available
Connection to the PC only
sporadically available
Platform
Only individual platforms
connected to the PC
Mech. damage
Accumulators very hot
Accumulators leaked
No charge
Unstable measured values Restart platform, connect power supply unit
Failure
Deviating measured
values
Inclinometer
Deviation after calibration
Calibration not possible
Damage/Broken cable
Unable to configure
system
Not all platforms are
displayed
PC software
and
Operating system
Unable to perform zero
offset
Platform display
incomplete, not available
Data backup
54
Solution proposal
Replace depleted accumulators with charged ones or
connect power supply unit
Remove weight from platforms
Platform switched on and connected to PC
Platform switched on and activate connection via
radio or CAN
Replace accumulators or connect power supply unit
Delete and add devices and systems in the operating
system and PC software
Delete and add devices and systems in the PC and
PC software Switch on platforms one after the other
Send in device for repair
Replace accumulators and observe correct polarity
Send in device for repair
Reconnect power supply unit
Restart platform, connect other inclinometer to the
same platform, check connection
Carry out calibration
Recalibrate, connect power supply unit
Check whether PC software is correct and is
functioning properly
Send in device for repair
Check the coupling of the platforms in the Control
Panel under "Devices and Printers", re-pair platforms
with the PC
Check the coupling of the platforms in the Control
Panel under "Devices and Printers", re-pair platforms
with the PC
Restart PC software, restart PC
Restart PC software, restart PC
Check user rights and delete old log files after backup
Contents
CP Tech GmbH
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