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General Information
Customer Service
Please contact your local distributor for technical information.
If failures at the print system occur, you should be prepared with the following
information:
Detailed error description.
All information on the name plate of the print system.
Version number of the system software and of the iDesign Software
Configuration (Print, Basic, Advanced, Pro)
Special functions of the software or hardware
When did the error occur for the first time?
Prior to call our hotline service, please have a look at the manual (
Page 78) for potential references to eliminate the error.
Furthermore, our staffs are always interested in new information and experiences with
the use of the product and which may be valuable for improvements to our products.
Page 10 of 104
40075165 Markoprint integra PP108
Chapter Faults,
GB
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