Ricoh Pro C550EX Operating Instructions And Troubleshooting page 38

2. Troubleshooting When Using the Copy/Document Server Function
Problem
Cannot print in duplex mode. You have loaded paper
Cannot print in duplex mode. [Apply Duplex] is set to [No]
2
Copies are not in correct
order.
When using "Duplex", copy
is made top to bottom even
though [Top to Top] is
selected.
Document Server
Problem
You forgot your password.
36
Cause
2
exceeding 163 g/m .
for "Paper Type: Tray 1-3".
You placed the originals in
the incorrect order.
You placed the originals in
the wrong orientation.
Cause
You cannot access a
protected file without entering
the password.
Solution
Change the paper.
In [Tray Paper Settings], under "Paper
Type: Tray 1-3", set [Apply Duplex] to
[Yes].
When placing a stack of originals in the
ADF, the last page should be on the
bottom.
If you place an original on the exposure
glass, start with the first page to be
copied.
Place the original in the correct
orientation. See "Duplex", Copy/
Document Server Reference.
Solution
Contact the administrator.
To delete the files stored in the document
server, select [Delete All Files in
Document Server] under [Administrator
Tools] in [System Settings]. As this will
permanently delete every single file,
make sure the document server does not
contain any files you want to keep. For
details about Delete All Files in
Document Server, see "System
Settings", General Settings Guide.