Exporting All The Diagnostic Files; Device Status - Yealink T58A Administrator's Manual

3. Click Import to import the configuration file.
• BIN Files Import URL Configuration
BIN Files Import URL Configuration
The following table lists the parameter you can use to configure the BIN files import URL.
Parameter
Description
Permitted Values
Default
Web UI
[1]
If you change this parameter, the device will reboot to make the change take effect.

Exporting All the Diagnostic Files

Yealink devices support three types of diagnostic files (including Pcap trace, log files (boot.log and
sys.log) and BIN configuration files) to help analyze your problem. You can export these files at a time and
troubleshoot if necessary. The file format of the exported diagnostic file is *.tar.
Procedure
1. From the web user interface, navigate to Settings > Configuration.
2. Click Start in the Export All Diagnostic Files field to begin capturing signal traffic.
The system log level will be automatically set to 6.
3. Reproduce the issue.
4. Click Stop in the Export All Diagnostic Files field to stop the capture.
5. Click Export to open the file download window, and then save the diagnostic file to your local system.
A diagnostic file named <MAC>-DiagnoseInfo.tar is successfully exported to your local system.
Note: After exporting the diagnostic files, you can create a ticket and describe your problem at
ticket.yealink.com. After that Yealink support team will help you locate the root cause.

Device Status

Available information on device status includes:
•
• Version information ( Firmware Version, Hardware Version, Partner APP Version, Company Portal
Version and Teams Version).
• Network status (IPv4 status or IPv6 status, and IP mode).
• Device Certificate
• Device status (MAC address and device type)
• Viewing the Device Status
[1]
static.configuration.url
It configures the access URL for the custom configuration files.
Note: The file format of the custom configuration file must be *.bin.
URL within 511 characters
Blank
Settings > Configuration > Import Configuration
| Troubleshooting Methods | 109
<y0000000000xx>.cfg