Yealink Teams T58A User Manual
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Yealink Teams T58A User Manual

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Summary of Contents for Yealink Teams T58A

  • Page 2: Table Of Contents

    Related Documentations................................6 Getting Started with Teams IP Phones............6 Hardware of T58A/T56A................................ 6 Power LED Indicator................................8 Accessing Screens on Yealink Teams Phones.......................8 Accessing the Calls Screen............................8 Accessing the Meetings Screen..........................9 Accessing the Voicemail Screen........................... 9 Entering Data and Editing Fields............................. 10 Using the On-screen Keyboard..........................
  • Page 3 | Contents | iii Answering a Call When in a Call........................21 Muting and Unmuting Audio............................21 Holding and Resuming Calls............................. 21 Placing a Call on Hold............................21 Resuming a Call................................ 22 Ending or Rejecting an Active Call..........................22 Ending All Calls in the Process............................22 Transferring Calls..................................
  • Page 4 | Contents | iv Setting the Language................................33 Time and Date Display.................................33 Setting the Time and Date Manually.......................33 Changing the Time and Date Format......................34 Screen Savers................................... 34 Changing the Waiting Time for Screen Saver....................34 Changing the Screen Saver Background......................35 Changing the Screen Backlight Brightness and Time.....................
  • Page 5 | Contents | v Viewing Phone Status................................46 Resetting Your Phone................................46 Troubleshooting....................46 Why is the screen blank?..............................46 Why does the phone display “Network unavailable”?....................46 Why does the phone display time and date incorrectly?..................47 How can I obtain the MAC address of a phone when the phone is not powered on?......47 Why can't I receive calls?..............................47 Why doesn't my handset work?............................

  • Page 6: About This Guide

    | About This Guide | 6 About This Guide Thank you for choosing Yealink T58A/T56A Teams IP phones, which are mainly designed to work with the Microsoft Teams client. This guide provides everything you need to quickly use your new phone. Firstly, verify with your system administrator that the IP network is ready for phone configuration.
  • Page 7 Reversible Tab Secures the handset in the handset cradle when the phone is mounted vertically. For more information on how to adjust the reversible tab, refer Yealink Wall Mount Quick Installation Guide for Yealink IP Phones. Hookswitch Connects or disconnects the phone from the phone line. The hookswitch is automatically activated when a user lifts the handset from the cradle to get a dial tone.

  • Page 8: Power Led Indicator

    Note: The above introduces the default LED status. Your system administrator can configure the status of the power LED indicator. Accessing Screens on Yealink Teams Phones You can navigate the menu bar at the bottom of the touch screen to access the following screens easily.

  • Page 9: Accessing The Meetings Screen

    | Getting Started with Teams IP Phones | 9 Name Description Tap to retrieve a parked call. Tap to search for a contact. Tap to initiate a call. Accessing the Meetings Screen You can access the Meetings screen to join or schedule meetings. 1.

  • Page 10: Entering Data And Editing Fields

    | Getting Started with Teams IP Phones | 10 1. Tap Voicemail. Name Description Voicemail list Displays all the voicemails stored in the voicemail list. Tap to play the voicemail. Tap to change the playback speed of the voicemail. Operation options •...

  • Page 11: Using The On-Screen Dial Pad

    | Getting Started with Teams IP Phones | 11 Item Description 26 English Letters • Tap to enter letters. • Long tap a key and then slide to choose one of the options to enter an alternate character. Delete Key •...

  • Page 12: Signing Into And Locking Your Phone

    | Signing into and Locking Your Phone | 12 Procedure Press digit keys, pound key and star key on the phone or long press the pound key or star key to provide more characters. Signing into and Locking Your Phone You can sign in to the phone with your Microsoft online account and use phone lock feature when necessary.

  • Page 13: Signing In To Microsoft Teams Via Web Sign-In

    | Signing into and Locking Your Phone | 13 3. After the phone signs in successfully, tap Got it. Signing in to Microsoft Teams via Web Sign-in Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2.

  • Page 14: Signing Out Of Your Teams Phone

    | Signing into and Locking Your Phone | 14 Signing out of Your Teams Phone After you sign out of your account, you can only use the phone settings feature. Procedure 1. Navigate to > Settings > Sign out. 2. Tap OK. Phone Lock When the phone is not used, you can enable the phone lock to prevent unauthorized users from viewing or modifying phone information, such as your scheduled meetings.

  • Page 15: Setting The Idle Timeout For Phone Lock

    | Signing into and Locking Your Phone | 15 3. Enter the lock PIN in the New PIN field. 4. Enter the lock PIN again in the Confirm PIN field. You can use your lock PIN to unlock your phone. 5.

  • Page 16: Signing In To A Cap/Meeting Account

    | Signing into and Locking Your Phone | 16 Your phone can be set as a Common Area Phone (CAP). Instead of being located in someone’s office, common area phones are typically placed in an area like a lobby or another area that is available to many people to make a call;...

  • Page 17: Signing Out Of A Common Area Phone

    | Signing into and Locking Your Phone | 17 3. After the phone signs in successfully, tap Got it. After signing in to the CAP account, the screen is displayed as below: After signing in to the Meeting account, the screen is displayed as below: Signing out of a Common Area Phone Procedure 1.

  • Page 18: Changing Your Presence Status

    | Changing Your Presence Status | 18 Changing Your Presence Status You can update your presence status on the phone. For example, when you are busy with urgencies, you can change your status to DND to avoid being disturbed. Procedure 1.

  • Page 19: Switching Among The Handset, Speakerphone And Headset Modes

    | Audio Calls | 19 Switching among the Handset, Speakerphone and Headset Modes You can select the desired mode before placing a call, or you can alternate among Speakerphone, headset, and handset modes during a call. You can switch the audio output modes of a phone. •...

  • Page 20: Placing Multiple Calls

    | Audio Calls | 20 Placing Multiple Calls When you are in a call, you can hold your current call and place a new call. Only one active call (the call that has audio associated with it) can be in progress at any time. Procedure During a call, tap to return to the Calls screen.

  • Page 21: Answering Calls

    | Audio Calls | 21 Answering Calls When you receive an incoming call on your phone, you can choose to answer it in various ways. • Answering a Call • Answering a Call When in a Call Answering a Call Procedure Do one of the following: •...

  • Page 22: Resuming A Call

    | Audio Calls | 22 Resuming a Call Procedure Do one of the following: • If only one call is placed on hold, press or tap Resume. • If multiple calls are placed on hold, tap on the right side of the desired held call. Ending or Rejecting an Active Call Procedure Ending All Calls in the Process...

  • Page 23: Forwarding All Incoming Calls

    | Audio Calls | 23 Procedure During a call, press or tap > Transfer > Consult first. After the party answers the call, tap beside the contact. It prompts you whether to transfer the call or not. 3. Enter the contact information to search and then select the desired contact. 4.

  • Page 24: Forwarding Incoming Calls If Unanswered

    | Audio Calls | 24 Forwarding Incoming Calls if Unanswered You can configure the forwarded destination if the incoming call is not answered. Procedure 1. Navigate to > Settings > Calling > If unanswered. 2. Select a desired forwarded destination: •...

  • Page 25: Retrieving Parked Calls

    | Audio Calls | 25 Procedure During a call, navigate to > Park Call. The call is parked and the code to retrieve the call is displayed on the phone. Related tasks Retrieving Parked Calls Retrieving Parked Calls After the call is parked, you can retrieve the call on another phone or provide another contact with the call retrieval code to retrieve the call.

  • Page 26: Anonymous Call

    | Conference Calls | 26 2. Enable Block calls with no caller ID. Note: If your phone is set as a common area phone, navigate to > Settings > Device Settings > Calls (Admin only, default password: admin) to enable Block calls with no caller Anonymous Call You can hide your phone number when dialing people who are outside of Microsoft Teams.

  • Page 27: Initiating A Conference Call From Call History

    | Conference Calls | 27 on the touch screen. 3. Enter the participant account information to search and then add members. to initiate a conference. Initiating a Conference Call From Call History Procedure 1. Tap Calls from the touch screen. 2.

  • Page 28: Re-Inviting The Participants Who Have Been Removed

    | Conference Calls | 28 Procedure 1. During the conference call, tap All participants are displayed in the participants list. 2. Tap the desired participant and then select Remove from the call. The participant is displayed in the Other participants list. Re-inviting the Participants Who Have been Removed You can re-invite the participants who have been removed from the conference call from the Other participants list .

  • Page 29: Using The Teams Meeting Feature

    | Using the Teams Meeting Feature | 29 Using the Teams Meeting Feature Teams meetings are a great way to come together with your colleagues and clients both inside and outside of your organization. You can join a Teams meeting as long as you have a Teams online account. You can schedule meetings on the Teams phone, the Teams client, or the Outlook.

  • Page 30: Responding To The Meeting Invitation

    | Using the Teams Meeting Feature | 30 Procedure From the Meetings screen, tap Join beside the desired meeting. Responding to the Meeting Invitation Participants can respond to the meeting scheduled on the Teams phone, the Teams client, or the Outlook. Procedure 1.

  • Page 31: Editing The Scheduled Meeting

    | Using the Voicemail | 31 Editing the Scheduled Meeting If you are the organizer, you can edit the scheduled meetings, such as adding participants. Procedure 1. From the Meetings screen, tap the desired meeting. 2. Tap > Edit event. 3.

  • Page 32: Deleting Voicemail Messages

    | Teams Phone Settings | 32 Deleting Voicemail Messages After you listen to a message, you can delete it. Procedure 1. From the Voicemail screen, tap the desired voicemail. below the voicemail. It prompts if you are sure to delete the voicemail. 3.

  • Page 33: Setting The Language

    | Teams Phone Settings | 33 3. Confirm the option. After the phone is restarted, the screen is displayed as follows: Setting the Language The default language of the phone user interface depends on what you set after the phone starts up. You can change the language.

  • Page 34: Changing The Time And Date Format

    | Teams Phone Settings | 34 4. Enter the specific date and time in the corresponding fields. Changing the Time and Date Format You can change the time and date format. About this task The built-in date formats are listed below: Date Format Example(2018-05-30) WWW MMM DD...

  • Page 35: Changing The Screen Saver Background

    | Teams Phone Settings | 35 Changing the Screen Saver Background You can change the screen saver background of the phone. You can also set the phone to display the custom background. Procedure 1. Navigate to > Settings > Device Settings > Display. 3.

  • Page 36: Activating The Bluetooth Mode

    | Teams Phone Settings | 36 • Disabling Your Phone Discovery • Renaming the Paired Bluetooth Devices • Disconnecting the Bluetooth Device • Un-pairing the Bluetooth Devices • Deactivating the Bluetooth Mode Related information Bluetooth Wireless Microphone CPW90-BT-Single Activating the Bluetooth Mode You need to activate Bluetooth mode to use the Bluetooth feature.

  • Page 37: Renaming The Paired Bluetooth Devices

    | Teams Phone Settings | 37 Procedure 1. Navigate to > Settings > Device Settings > Bluetooth. 2. Disable Open Discover. Renaming the Paired Bluetooth Devices You can rename the paired Bluetooth devices for better recognition. Procedure 1. Navigate to >...

  • Page 38: Large Text

    | Wireless Network | 38 • Large Text • High Contrast Mode • Color Correction Large Text You can change the displayed text size. Procedure 1. Navigate to > Settings > Device Settings > Accessibility. 2. Enable Large Text. High Contrast Mode You can change contrast if any difficulties in reading text on the screen.

  • Page 39: Connecting To The Wireless Network

    (SSID) and strong WPA data encryption and authentication. About this task Two methods supported by Yealink IP phones in the Wi-Fi protected setup: • Push Button Configuration (PBC): The user simply presses the WPS key on both the IP phone and gateway/router to connect.

  • Page 40: Adding A Wireless Network Manually

    | Wireless Network | 40 Procedure 1. Navigate to > Settings > Device Settings > Wi-Fi. 2. Tap > WPS. The phone screen prompts that you need to press the Wi-Fi Protected Setup button on your router. 3. Long press the WPS key on your gateway/router. Once the WPS setup has completed successfully, the touch screen will prompt connect successfully.

  • Page 41: Disconnecting The Wireless Network Connection

    You can use a USB headset to handle calls on the phone. For the supported headsets, refer to Tested headset list compatible with Yealink IP Phone. USB headsets that are not listed may not function properly if you connect them to your IP phone. For more information...

  • Page 42: Hybrid Mode

    | Hybrid Mode | 42 Hybrid Mode Teams phone supports hybrid mode: survivability app mode and teams app mode. If the phone disconnects with the local MS server, you can switch to the survivability app to implement the call features. Note: The hybrid mode is disabled by default.

  • Page 43: Call Features Of Survivability App

    | Hybrid Mode | 43 • Dial: Tap , pick up the handset, press the headset key, or press the speakerphone key to open the dialer, and then tap the corresponding line key to change the account. • Directory: Displays local contacts, you can search for contacts, manage local directory groups and contacts.

  • Page 44: Getting More Information About Microsoft Teams

    | Getting More Information About Microsoft Teams | 44 Call Status You can • Split a Conference Call For other conference participants: the same as the peer to peer call. Getting More Information About Microsoft Teams This topic provides you to view more information about Microsoft Teams. If you encounter problems when using the Teams phone, you can send feedback to Microsoft.

  • Page 45: Entering Microsoft Teams Help Center

    | Maintaining Teams Phones | 45 If you have questions about how this app is being used within your organization, contact your company’s IT administrator. Entering Microsoft Teams Help Center Microsoft Teams help center provides more information about Microsoft Teams, such as what is Microsoft Teams, how to get started with Microsoft Teams, the features of Microsoft Teams, and so on.
  • Page 46 | Troubleshooting | 46 Viewing Phone Status Your system administrator may ask you to view the phone status such as network, MAC, firmware, Partner APP version, Company Portal version, and Team version. Procedure > Settings > Device Settings > About. Navigate to Resetting Your Phone You can reset the phone to factory settings with the need for entering the Administrator's password.
  • Page 47 | Troubleshooting | 47 • Ensure that the Ethernet cable is plugged into the Internet port on the phone and the Ethernet cable is not loose. • Ensure that the switch or hub in your network is operational. • Contact your system administrator for more information. Why does the phone display time and date incorrectly? Check whether your phone obtains the time and date from the SNTP server automatically.

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Teams t56a

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