Yealink MP58 User Manual
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Summary of Contents for Yealink MP58
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Page 2: Table Of Contents
MP58/MP58-WH Hardware....................... 10 BTH58 Hardware..........................12 Power LED Indicator of the Phone....................12 Power LED Indicator of the BTH58....................13 Accessing Screens on Yealink Teams Phones................. 13 Home Screen..........................13 Accessing the Calls Screen....................14 Accessing the Calendar Screen..................... 15 Accessing the Voicemail Screen.................... 15 Accessing the People Screen.................... - Page 3 | Contents | iii Creating New Groups......................28 Editing Contact Group Name....................28 Deleting Contact Groups......................28 Managing Contacts..........................29 Adding Contacts from Directory..................... 29 Adding Contacts to a Specific Group..................29 Removing Contacts from Group.....................30 Favorites..................... 30 Adding Favorites..........................30 Removing Favorites........................... 31 Managing Delegates..................
- Page 4 | Contents | iv Parking and Retrieving Calls on the Teams Server................40 Parking Teams Calls.......................40 Retrieving Parked Calls......................41 Call Queue............................41 Blocking Calls with No Caller ID.......................41 Anonymous Call..........................42 Group Call Pickup..........................42 Conference Calls..................42 Meet Now............................42 Initiating a Conference by Calling Multiple Contacts................
- Page 5 | Contents | v Changing the Screen Backlight Brightness and Time..............53 Bluetooth............................54 Activating the Bluetooth Mode....................54 Pairing and Connecting the Bluetooth Headset..............54 Editing Your Device Name......................54 Disabling Your Device Discovery....................55 Renaming the Paired Bluetooth Devices................55 Disconnecting the Bluetooth Device..................55 Un-pairing the Bluetooth Devices...................55 Deactivating the Bluetooth Mode...................
- Page 6 Sending a Paging by a Paging List Key.................69 Deleting a Paging Group......................70 Receiving Multicast Paging....................... 70 Getting More Information About Microsoft Teams......... 70 Viewing More Information About Microsoft Teams................70 Company Portal..........................70 Sending Feedback..........................71 Maintaining Teams Devices..............71 Rebooting Your Device........................71 Viewing Device Status........................71 Resetting Your Device........................
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Page 7: About This Guide
| About This Guide | 7 About This Guide Thank you for choosing Yealink MP56/MP58/MP58-WH/T58A/T56A Teams phone, which is mainly designed to work with the Microsoft Teams client. This guide provides everything you need to quickly use your new device. Firstly, verify with your system administrator that the IP network is ready for device configuration. - Page 8 | Getting Started | 8 Name Description Power Indicator Indicates phone statuses: • When receiving an incoming call, it fast flashes. • When receiving a voice message, it slowly flashes. Touch Screen 7 inches (1024 x 600) capacitive (5 points) touch screen, tap to select items and navigate menus.
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Page 9: Mp56 Hardware
Reversible Tab Secures the handset in the handset cradle when the phone is mounted vertically. For more information on how to adjust the reversible tab, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones. Hookswitch • When the user lifts the handset from the cradle, the hookswitch is automatically activated and the network is connected. -
Page 10: Mp58/Mp58-Wh Hardware
Secures the handset in the handset cradle when the phone is mounted vertically. MP58/MP58-WH Hardware The following figure displays the hardware features on the MP58&MP58-WH phones. The table lists each feature numbered in the figure. Note: MP58 uses the Bluetooth wireless handset (BTH58) is called MP58-WH. - Page 11 | Getting Started | 11 Name Description TRANSFER Key Transfers a call. HOLD Key Places a call on hold or resumes a held call. REDIAL Key Redials a dialed number. Volume Key Adjust the volume of handset, headset, speaker, or ringer. Power LED Indicator Indicates phone statuses.
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Page 12: Bth58 Hardware
| Getting Started | 12 BTH58 Hardware BTH58 is the Bluetooth wireless handset for MP58-WH. Name Description LED Indicator Indicates handset statuses. Hookswitch Key • Answer/Reject/Hang up a call. • Long press 3s to turn on the handset. • Long press 8s to turn off the handset. -
Page 13: Power Led Indicator Of The Bth58
Red, green and orange The handset is upgrading. flashing alternately Accessing Screens on Yealink Teams Phones You can navigate the menu bar at the bottom of the touch screen to access the following screens easily. • Home Screen •... -
Page 14: Accessing The Calls Screen
| Getting Started | 14 Accessing the Calls Screen The Calls screen is displayed after the phone startup. You can place a call from the history entry or view the favorites information from the Calls screen. Name Description FAVORITES & FAVORITES: Displays favorite contacts. -
Page 15: Accessing The Calendar Screen
| Getting Started | 15 Name Description Dial Pad Enter numbers. Accessing the Calendar Screen You can access the Calendar screen to join or schedule meetings. 1. Tap Calendar. Name Description Scheduled meeting list Displays all the scheduled on the Teams phone, from Teams client or Outlook. - Page 16 | Getting Started | 16 1. Tap More > Voicemail. Name Description Voicemail list Displays all the voicemails stored in the voicemail list. Tap to play the voicemail. Tap to change the playback speed of the voicemail. Operation options • to view information of contact.
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Page 17: Accessing The People Screen
| Getting Started | 17 Accessing the People Screen You can access the People screen to manage all your contacts. 1. Tap More > People. Name Description Contacts list Displays all the contacts on the phone or contacts in a specific group. -
Page 18: Using The On-Screen Dial Pad
| Getting Started | 18 Item Description 26 English Letters • Tap to enter letters. • Long tap a key and then slide to choose one of the options to enter an alternate character. Delete Key • Tap to delete the entered characters one by one. •... -
Page 19: Using The Phone Keypad
| Signing into Microsoft Teams and Locking Your Phone | 19 Using the Phone Keypad Instead of using the on-screen keyboard, you can also use the phone keypad to enter data. The phone keypad only provides digit keys and the following special characters: * # , + ;. Procedure Press digit keys, pound key, and star key on the phone or long press the pound key or star key to provide more characters. -
Page 20: Signing Into Microsoft Teams On Your Device
| Signing into Microsoft Teams and Locking Your Phone | 20 Signing into Microsoft Teams on Your Device Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2. Enter your user credentials. 3. After the device signs in successfully, tap Got it. Signing into Microsoft Teams via Web Sign-in Procedure 1. -
Page 21: Signing Out Of Your Device
| Signing into Microsoft Teams and Locking Your Phone | 21 2. Tap Sign in from another device from the Sign in screen. 3. Go to https://microsoft.com/devicelogin on your computer. 4. Enter the code shown on your device and select Next. 5. -
Page 22: Creating A Lock Pin
| Signing into Microsoft Teams and Locking Your Phone | 22 Creating a Lock PIN If your administrator sets security restrictions and enables the phone lock for you, you are prompted to set up a lock PIN, which is used for unlocking your phone. Procedure 1. -
Page 23: Changing Your Lock Pin
| Signing into Microsoft Teams and Locking Your Phone | 23 2. Enter the unlock PIN. Note: You will be forced to sign out after five unsuccessful unlock attempts. Changing Your Lock PIN You can change your lock PIN at any time. Procedure 1. -
Page 24: Signing Into A Cap/Meeting Account
| Signing into Microsoft Teams and Locking Your Phone | 24 Signing into a CAP/Meeting Account Procedure 1. Tap Sign in. You will be connected to the Company Portal automatically. 2. Enter your user credentials. Downloaded from ManualsNet.com search engine... -
Page 25: Signing Out Of A Common Area Phone
| Signing into Microsoft Teams and Locking Your Phone | 25 3. After the phone signs in successfully, tap Got it. After signing into the CAP account, the screen is displayed as below: After signing into the Meeting account, the screen is displayed as below: Signing out of a Common Area Phone Procedure 1. -
Page 26: Signing Into A Teams Phone As A Guest User
| Changing Your Presence Status | 26 Signing into a Teams Phone as a Guest User You can sign into a phone as a guest user. Hot Desking feature is convenient for different employees to share one Teams phone. When you sign out, any changes you made on the phone while signed in are removed and the host user settings are restored. -
Page 27: Contacts
| Contacts | 27 2. Tap the presence status field and then select the desired status from the drop-down menu. Tip: You can reset your presence status to be available from any other status by tapping Reset status. Contacts • Managing Contact Groups •... -
Page 28: Creating New Groups
| Contacts | 28 You can tap the desired contact group to view the contacts in the group. Creating New Groups Procedure From the People screen, tap 3. Name your group. 4. Select CREATE. Editing Contact Group Name Procedure 1. From the People screen, select >... -
Page 29: Managing Contacts
| Contacts | 29 The contact group is deleted successfully. Related tasks Editing Contact Group Name Managing Contacts • Adding Contacts from Directory • Adding Contacts to a Specific Group • Removing Contacts from Group Adding Contacts from Directory Procedure 1. -
Page 30: Removing Contacts From Group
| Favorites | 30 Removing Contacts from Group Procedure 1. From the People screen, select a specific group. 2. Tap the desired contact. Select > Remove from group. 4. Select the desired group. The contact is removed from the selected group. Favorites By default, all favorite contacts from the Teams desktop client are marked as favorite contacts on the phone. -
Page 31: Removing Favorites
| Managing Delegates | 31 Removing Favorites Procedure 1. From the Calls screen, tap FAVORITES. 2. Tap on the desired contact. 3. Tap Remove speed dial. Managing Delegates You can pick someone to be your delegate—to receive and make calls on your behalf. When you add a delegate, you’re essentially sharing your phone line with them, so they can see and share all of your calls. -
Page 32: Forwarding All Incoming Calls To Delegates
| Boss/Admin Delegate Call Feature | 32 Results Your new delegate will now appear in your delegates list. Forwarding All Incoming Calls to Delegates You can forward all incoming calls directly to your delegates. Procedure 1. Go to > Settings > Calling. 2. -
Page 33: Call On Behalf Of
| Boss/Admin Delegate Call Feature | 33 Call on behalf of The delegate can place a call either on behalf of themselves or on behalf of the boss. About this task Boss's Call Status Delegates can see and monitor boss’ call status on the delegate’s phone. About this task In the example below, the icon on the Boss’... -
Page 34: Operating Calls
| Operating Calls | 34 Operating Calls This chapter shows you how to handle calls on your device. • Switching among the Handset, Speakerphone and Headset Modes • Placing Calls • Answering Calls • Call Merge • Muting and Unmuting Audio •... -
Page 35: Calling Contacts
| Operating Calls | 35 Calling Contacts Procedure From the Calls screen, tap 2. Enter the contact account information to search for the desired contact. beside the contact to place an audio call. Tip: You can tap to search for a contact. Dialing the Number Procedure 1. -
Page 36: Placing A Call From Voicemail
| Operating Calls | 36 Placing a Call from Voicemail Procedure 1. From the Voicemail screen, tap the voice mail record that you want to call. to place an audio call. Placing an Emergency Call from a Locked Phone Once locking the phone, you can dial an emergency number without having to unlock it. Procedure on the touch screen. -
Page 37: Call Merge
| Operating Calls | 37 Call Merge You can merge the active call and the held calls on your phone. Procedure > Merge with xx (xx refers to the contact name). During a call, tap Note: If there are multiple calls on hold, you can choose one to merge. Muting and Unmuting Audio You can mute the microphone during an active call so that the other party cannot hear you. -
Page 38: Resuming A Call
| Operating Calls | 38 Resuming a Call Procedure Do one of the following: • If only one call is placed on hold, press or tap Resume. • If multiple calls are placed on hold, tap on the right side of the desired held call. Ending or Rejecting an Active Call Procedure Ending All Calls in the Process... -
Page 39: Performing A Consultative Transfer
| Operating Calls | 39 Performing a Consultative Transfer You can transfer calls to other contacts after consulting with them first. Procedure 1. During a call, tap > Transfer > Consult first. After the party answers the call, tap beside the contact. It prompts you whether to transfer the call or not. -
Page 40: Forwarding Incoming Calls If Unanswered
| Operating Calls | 40 Forwarding Incoming Calls if Unanswered You can configure the forwarded destination if the incoming call is not answered. Procedure 1. Go to > Settings > Calling > If unanswered. 2. Select a desired forwarded destination: •... -
Page 41: Retrieving Parked Calls
| Operating Calls | 41 Related tasks Retrieving Parked Calls Retrieving Parked Calls After the call is parked, you can retrieve the call on another phone or provide another contact with the call retrieval code to retrieve the call. Procedure when the phone is idle. -
Page 42: Anonymous Call
| Conference Calls | 42 Anonymous Call You can hide your phone number when dialing people who are outside of Microsoft Teams. Procedure 1. Go to > Settings > Calling. 2. Enable Hide your phone number when dialing people who are outside of Microsoft Teams. Note: If your phone is set as a common area phone, go to >... -
Page 43: Initiating A Conference By Calling Multiple Contacts
| Conference Calls | 43 Initiating a Conference by Calling Multiple Contacts Procedure from the Calls screen. 2. Select the desired contact or search for a contact. You can add multiple contacts. Initiating a Conference Call by Inviting Other Contacts You can initiate a conference call by inviting contacts to join the active call. -
Page 44: Resuming A Meeting
| Conference Calls | 44 Resuming a meeting Procedure Tap Resume or press Managing the Conference Participants Everyone in the conference call can manage call participants. • Muting All Conference Participants • Muting Individual Conference Participants • Removing the Participants from the Conference •... -
Page 45: Re-Inviting The Participants Who Have Been Removed
| Conference Calls | 45 Re-inviting the Participants Who Have been Removed You can re-invite the participants who have been removed from the conference call from the Other participants list. Procedure 1. During the conference call, tap All participants are displayed in the participants list. 2. -
Page 46: Turning On Live Captions
| Using the Teams Meeting Feature | 46 Turning on Live Captions You can view live captions of all participants said. Procedure > Turn on live captions. During the conference call, select Live captions are displayed on the phone screen. Raising Hand Everyone in the conference can raise hands to apply for speaking. -
Page 47: Scheduling A Meeting On The Teams Phone
| Using the Teams Meeting Feature | 47 Scheduling a Meeting on the Teams Phone You can schedule meetings on the Teams phone. Procedure From the Calendar screen, tap 2. Enter the title, add the participants, and select start time and end time. You can enable the All day feature to set up whole-day meetings. -
Page 48: Canceling The Scheduled Meeting
| Using the Teams Meeting Feature | 48 3. Select the desired response: • Accept (Accept the invitation) • Tentative (Tentatively accept the invitation) • Decline (Decline the invitation) Your response is shown below: Tip: You can tap the selected response to edit the response to the scheduled meeting. Canceling the Scheduled Meeting If you are the organizer, you can cancel the scheduled meetings. -
Page 49: Deleting The Scheduled Meeting
| Using the Voicemail | 49 Deleting the Scheduled Meeting If you are a participant, you can delete the meeting that is not started and remove it from your calendar. It will not affect other participants. Procedure 1. From the Calendar screen, tap the desired meeting. 2. -
Page 50: Viewing The Details Of The Contacts
| Teams Device Settings | 50 Viewing the Details of the Contacts You can view the details of the person who left you a message. Procedure 1. From the Voicemail screen, tap the desired voicemail. 2. Tap below the voicemail. Teams Device Settings •... -
Page 51: Setting The Language
| Teams Device Settings | 51 3. Confirm the option. After the phone is restarted, the screen is displayed as follows: Note: The dark theme will change to the light theme if the account signs out. Setting the Language The default language of the device depends on what you set after the device starts up. You can change the language. -
Page 52: Changing The Time And Date Format
| Teams Device Settings | 52 2. Tap Manual Settings from the Type field, and tap OK. 3. Enter the specific date and time in the Date and Time field respectively. Changing the Time and Date Format You can change the time and date format. About this task The built-in date formats are listed below: Date Format... -
Page 53: Changing The Waiting Time For Screen Saver
| Teams Device Settings | 53 Changing the Waiting Time for Screen Saver You can change the waiting time for the screen saver. Procedure 1. Go to > Settings > Device Settings > Display. 2. Select the desired time from the Screensaver Waiting Time field. 3. -
Page 54: Bluetooth
| Teams Device Settings | 54 3. Select the desired time from the Backlight Time field. 4. Tap OK. Bluetooth The Teams device supports Bluetooth. You can pair and connect the Bluetooth headset or the Bluetooth handset with your phone. •... -
Page 55: Disabling Your Device Discovery
| Teams Device Settings | 55 Procedure 1. Go to > Settings > Device Settings > Bluetooth. 2. Enter the desired name in the Device Name field. Related tasks Activating the Bluetooth Mode Disabling Your Device Discovery After the Bluetooth is turned on, your device is visible to other Bluetooth-enabled devices by default. You can disable this feature not to allow your device to be discovered by other Bluetooth devices. -
Page 56: Deactivating The Bluetooth Mode
| Teams Device Settings | 56 Deactivating the Bluetooth Mode You can deactivate the Bluetooth mode when you no longer use a Bluetooth device. Procedure 1. Go to > Settings > Device Settings > Bluetooth. 2. Turn off Bluetooth. Better Together over Bluetooth (BToB) After the phone is paired with PC, it supports lock / unlock and screen off / screen awake operations via BToB. -
Page 57: Btob Lock
| Teams Device Settings | 57 BToB Lock When the phone is paired with the laptop or PC and phone lock is enabled on the phone, lock / unlock on the phone is in sync with the laptop or PC. Related tasks Pairing the Device with PC Enabling Phone Lock... -
Page 58: Screen Reader
The Teams device supports the Wi-Fi feature. If there is available Wi-Fi, you can enable the Wi-Fi feature to connect the device to the wireless network. Note: The phones can automatically connect to the wireless network via a Yealink-supplied App. For more information, refer to Easy Way to Connect to a Wireless Network via App. -
Page 59: Activating The Wi-Fi Mode
Wi-Fi Protected Setup (WPS) provides simplified mechanisms to configure secure wireless networks, which can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication. About this task Two methods supported by Yealink devices in the Wi-Fi protected setup: Downloaded from ManualsNet.com search engine... -
Page 60: Adding A Wireless Network Manually
Personal Identification Number (PIN): The user has to enter a PIN generated randomly by the device • on the router to connect. Note: It is not available to MP58/MP58-WH/MP56 phones. • Connecting to the Wireless Network Using PBC •... -
Page 61: Viewing The Wireless Network Information
| Optional Accessories with Your Phone | 61 3. Enter the SSID and then select a security mode from the Security drop-down menu: • If you select None, tap Save. • If you select WEP or WPA/WPA2-PSK, enter the password and then tap Save. •... -
Page 62: Bluetooth Headset
Connecting the Bluetooth Wireless Handset(BTH58) You can use the BTH58 (Bluetooth wireless handset) instead wired handset. Note: It is only applicable to MP58-WH. Place the handset on the phone handset cradle, three scenarios as below: • If the handset has connected, the phone has no prompt. -
Page 63: Usb Speakerphone Cp900 / Cp700
• Note: The volume will be synchronized between the speakerphone and the phone. For more information, refer to Yealink USB Speakerphone CP700 & CP900 User Guide. Using an EXP50 Expansion Module When connecting the EXP50 extension module to your phone, is connected to your phone, you can specify the group of Teams contacts to display on the EXP50 expansion module. -
Page 64: Hybrid Mode Settings
| Hybrid Mode Settings | 64 LED Status Description The Teams contact is unknown. The Teams contact is offline. Your phone is locked. Hybrid Mode Settings After the hybrid mode is enabled, users can receive a paging call in the teams app mode. •... -
Page 65: Switching To Teams App
| Hybrid Mode Settings | 65 Related tasks Enabling the Quick Ball Switching to Teams App Procedure Tap the quick ball Note: In a SIP call, the call is placed on hold when you switch to the Teams app mode. Related tasks Enabling the Quick Ball Survivability App Screens... -
Page 66: Sending Multicast Paging
| Hybrid Mode Settings | 66 Call Status You can Talk (peer to peer call) • End a call • Mute a call • Hold a call • Transfer a call • Place a new call • Invite a new party Conference For the conference originator: •... -
Page 67: Sending A Paging By A Paging Key
| Hybrid Mode Settings | 67 3. Select Key Event from the Type field. 4. Select Paging from the Key Type field. 5. Enter the paging group name in the Label field. 6. Enter the multicast IP address and port number (for example, 224.5.6.20:10008) in the Value field. 7. -
Page 68: Setting A Paging List Key
| Hybrid Mode Settings | 68 Setting a Paging List Key You can use the quick ball to quickly switch between the survivability app mode and teams app mode. Procedure 1. Go to > Settings > Device Settings > DSS Keys. 2. -
Page 69: Sending A Paging By A Paging List Key
| Hybrid Mode Settings | 69 2. Long tap the desired paging group and select Edit. 3. Edit the information. 4. Save the change. Sending a Paging by a Paging List Key You can send a paging by using the Paging List key when the phone is idle. Procedure 1. -
Page 70: Deleting A Paging Group
| Getting More Information About Microsoft Teams | 70 Deleting a Paging Group You can delete any group from the paging group list. Procedure 1. Go to > Settings > Device Settings > Paging List. 2. Long tap the desired paging group and select Delete. The phone prompts you whether to delete the paging group. -
Page 71: Sending Feedback
| Maintaining Teams Devices | 71 • Get help directly from your IT department through the available contact information Note: Every organization has different access requirements and will use Intune in ways that they determine will best manage their information. Some functionality might be unavailable in certain countries. -
Page 72: Resetting Your Device
| Troubleshooting | 72 Resetting Your Device You can reset the device to factory settings with the need for entering the Administrator's password. Procedure 1. Go to > Settings > Device Settings > Debug (Admin only, default password: admin). 2. Tap Reset to Factory Settings. It prompts if you are sure to reset to factory default. -
Page 73: How Can I Obtain The Mac Address Of A Device When The Device Is Not Powered On
| Troubleshooting | 73 How can I obtain the MAC address of a device when the device is not powered on? You can use one of the following ways to obtain the MAC address of a device: • The PO (Purchase Order) provided by the supplier. •...
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