RAM 2500 2020 Owner's Manual page 350

348 IN CASE OF EMERGENCY
3. Once a connection between the vehicle and
a SOS operator is made, the SOS Call
system may transmit the following
important vehicle information to a SOS
operator:
Indication that the occupant placed a

SOS Call.
The vehicle brand.

The last known GPS coordinates of the

vehicle.
4. You should be able to speak with the SOS
operator through the vehicle audio system
to determine if additional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands
on the steering wheel. You have full
responsibility and assume all risks related to
the use of the features and applications in
this vehicle. Only use the features and
applications when it is safe to do so. Failure
to do so may result in an accident involving
serious injury or death.
NOTE:
Your vehicle may be transmitting data as

authorized by the subscriber.
Once a connection is made between the

vehicle's SOS Call system and the SOS oper-
ator, the SOS operator may be able to open a
voice connection with the vehicle to deter-
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle's SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occurring
in the vehicle. The vehicle's SOS Call system
will attempt to remain connected with the
SOS operator until the SOS operator termi-
nates the connection.
5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
If anyone in the vehicle could be in danger

(e.g., fire or smoke is visible, dangerous
road conditions or location), do not wait for
voice contact from an Emergency Services
Agent. All occupants should exit the vehicle
immediately and move to a safe location.
Never place anything on or near the

vehicle's operable network and GPS
antennas. You could prevent operable
network and GPS signal reception, which
can prevent your vehicle from placing an
emergency call. An operable network and
GPS signal reception is required for the SOS
Call system to function properly.
(Continued)