Gree GMV5 Series Service Manual page 366

GMV5 DC INVERTER VRF UNITS SERVICE MANUAL
7.2 Software Faults
7.2.1 Software Abnormalities
1. Though the username and password entered are correct, the system prompts ―Please contact the
administrator‖, as shown in the following figure:
Possible cause:
The database for the Remote Monitoring System on the server is not enabled.
Solution:
(1) Check whether the database for the Remote Monitoring System in the server is enabled. Right click
―My computer‖ and choose ―Manage‖ from the shortcut menu, and choose ―Services and Applications‖
-> ―Services‖ to check whether the SQL Server (SQLEXPRESS) is running; if not, right click it and
choose ―Start‖. If SQL Server is not found, maybe SQL Server setup fails. Unload the software and
reinstall it; or manually install SQL Server 2008 R2 and then install this software.
(2) During self-check, ―BAS system service has been stopped‖ is prompted, as shown in the following
figure:
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