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Waters 2410 Differential Refractometer Operator’s Guide 34 Maple Street Milford, MA 01757 71500241002, Revision 2 Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
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This guide is believed to be complete and accurate at the time of publication. In no event shall Waters Corporation be liable for incidental or consequential damages in connection with or arising from the use of this guide.
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To protect against fire hazard, replace fuses with those of the same type and rating. Caution: To avoid the possibility of electrical shock, power off the 2410 detector and disconnect the power cord before you service the instrument. Note: The Installation Category (Overvoltage Category) for this instrument is Level II. The Level II category pertains to equipment that receives its electrical power from a local level, such as an electrical wall outlet.
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Symbols on the Rear Panel of the 2410 Detector Direct current Alternating current Protective conductor terminal Frame or chassis terminal Caution, risk of electrical shock (high voltage) Caution or refer to guide Caution, hot surface or high temperature Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Table of Contents How to Use This Guide..............13 Chapter 1 Waters 2410 Theory of Operation ........... 16 1.1 Overview ................16 1.2 Theory of Operation .............. 17 1.2.1 Optical Refraction ............17 1.2.2 Differential Refractometry .......... 22 1.2.3 Common RI Detection Problems ....... 24 1.3 Principles of Operation............
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Making Signal Connections ............. 39 3.1 Component Connection Overview ........39 3.2 Making IEEE-488 Signal Connections ........41 3.2.1 Connecting to a Waters Data System Using the IEEE-488 Bus ............41 3.2.2 Connecting to a Waters PowerLine System Controller ..............45 3.2.3 Connecting to a Manual Injector ........
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5.2.4 Temperature Guidelines (Ext1 °C, Ext2 °C, Int °C)..79 5.2.5 Polarity Guidelines ............. 79 5.3 Starting Up the 2410 Refractometer........80 5.4 Shutting Down the 2410 Refractometer ........ 82 Chapter 6 Maintenance Procedures ..............83 6.1 Cleaning the Fluidic Path............84 6.2 Replacing Fuses..............
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7.3 Diagnostics ................. 100 7.3.1 Operating the Startup Diagnostics......100 7.3.2 Operating the User-Initiated Diagnostics ....100 7.4 Hardware Troubleshooting ..........103 Appendix A Specifications ................. 105 Appendix B Spare Parts/Accessories ............... 108 Appendix C Warranty Information ..............110 C.1 Limited Express Warranty........... 110 C.2 Shipments, Damages, Claims, and Returns.......
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Waters 2410 Refractometer Fluidic Paths ........28 Waters 2410 Differential Refractometer Optics Bench Assembly Light Path ..............30 Major Steps in Installing the 2410 Differential Refractometer..31 Dimensions of the 2410 Refractometer ......... 32 Waters 2410 Refractometer Rear Panel........34 Fluidic Connections ...............
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3-10 Chart Mark and Auto Zero Connections Between the 2690 Separations Module and the 2410 Refractometer ..51 3-11 Connections to a Waters 745/745B/746 Data Module....52 3-12 Analog Output Connections to a Chart Recorder ......53 3-13 Analog Output Connections to the Bus SAT/IN Module....55 3-14 Auto Zero Connectionto a Manual Injector ........
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Installation Site Requirements ............. 33 Component Connection Summary ..........39 Waters 2410 Refractometer Inject Start Connections ....44 Waters 2410 Connections to a Manual Injector ....... 45 Waters 2410 Analog-Out/Event-In Connections ...... 47 Analog Output Connections to a 745/745B/746 Data Module . 51 Analog Output Connections to a Chart Recorder.....
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Environmental Specifications ..........106 Dimensions ................107 Electrical Specifications ............107 Power Source Specification ........... 107 Recommended Spare Parts ..........108 Waters 2410 Warranty Periods ..........113 Table of Contents Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
2410 Differential Refractometer. Structure of This Guide The Waters 2410 Differential Refractometer Operator’s Guide is divided into chapters and appendixes. Each page is marked with a tab and a footer to facilitate access to information within the chapter or appendix.
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Includes warranty and service information for the 2410 Information Differential Refractometer. Related Documents The following table lists other documents related to the operation of the 2410 Differential Refractometer. Waters 2690 Separations Module Describes the procedures for unpacking, installing, using, maintaining, and troubleshooting the Waters Operator’s Guide...
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Conventions Used in This Guide This guide uses the following conventions to make text easier to understand. • Bold text indicates user action. For example: Press 0, then press Enter for the remaining fields. • Italic text denotes new or important words, and is also used for emphasis. For example: An instrument method tells the software how to acquire data.
Figure 1-1, is a differential refractive index detector designed for high performance liquid chromatography applications. It can operate as a stand-alone unit with an integrator or chart recorder, or with a Waters system controller or Waters data system. TP01531 Figure 1-1 Waters 2410 Differential Refractometer Waters 2410 Theory of Operation Artisan Technology Group - Quality Instrumentation ...
Range and Sensitivity The 2410 detector functions with solvents with refractive indices between 1.00 and 1.75. The measurement range of the instrument is 5 × 10 to 5 × 10 –8 –3 refractive index units full scale (RIUFS). Features Features of the 2410 differential refractometer include: •...
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The refractive index of a medium has a specific value that changes with the wavelength of the incident light beam. Since the 2410 differential refractometer uses monochromatic light at a fixed wavelength, the effect of different wavelengths of light on RI is not discussed in this guide.
Weight Percent Sucrose in Water Density (g/mL) Weight Percent Methanol in Water Density (g/mL) Figure 1-2 Effect of Density on RI Theory of Operation Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
) = n θ where: = Angle of incidence θ = Angle of refraction = RI of medium 1 = RI of medium 2 Waters 2410 Theory of Operation Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
You can use Snell’s Law to calculate the RI of a sample solution from the angle of incidence, the RI of the solvent, and the angle of refraction. Using Changes in RI for Sample Detection As the separated components of a sample pass through the refractometer flow cell: •...
The small difference in RI between a reference solution and a sample solution is referred to as ∆n. ∆n is expressed in refractive index units (RIU). The 2410 differential refractometer measures ∆n values as small as 5 × 10 –8 RIU by...
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θ φ Reference Side of Flow Cell n + ∆n θ Sample Side of Flow Cell φ = ∆x Figure 1-5 How Refraction Changes φ Effect of Refraction on φ As the beam of light moves along the light path to the photodiode, it encounters and is refracted by the air in the optics bench assembly, the fused quartz walls of the flow cell, the solvent in the reference side of the flow cell, and the solution in the sample side of the flow cell.
The shift in the amount of the light beam striking each element of the dual-element photodiode results in a change in the output voltage from the 2410 detector. The integrator or chart recorder registers the changes in output voltage as peaks in your chromatogram.
Most common inhomogeneity problems are due to improper solvent preparation. See Chapter 4, Preparing Solvents, for more information. 1.3 Principles of Operation This section describes the design of the 2410 refractometer and its principles of operation, including: • Fluidics •...
The other prism is the reference side of the flow cell. It is filled with clean solvent when you purge the 2410 refractometer during equilibration. When you switch from purge to normal operation, the solenoid valve opens and the pressure relief valve shuts, stopping the flow of solvent through the reference prism but leaving the cell filled with solvent.
Figure 1-7 indicates the paths of solvent and sample in the 2410 refractometer during normal operation and during a purge. Table 1-1 provides the inner diameters of the sample and reference fluidic lines.
5. Passes through the solenoid valve to the outlet tubing port. Fluidic Path During Purge When you purge the 2410 refractometer fluidic path, solvent: 1. Flows in through inlet tubing port. 2. Passes through the Sample In tube of the countercurrent heat exchanger.
7. Flows out through the Reference Out tube of the countercurrent heat exchanger. 8. Flows out through the pressure relief valve to the purge outlet tubing port. 1.3.2 Optics The 2410 refractometer optics bench assembly (Figure 1-8) consists of the following components: •...
Figure 1-8 Waters 2410 Differential Refractometer Optics Bench Assembly Light Path 1.3.3 Electronics The 2410 refractometer has both analog and digital components, and includes hardware such as the front panel keyboard and printed circuit (PC) boards and their interconnections. The following PC boards are included in the 2410 refractometer electronics.
Installing the 2410 Refractometer This chapter describes the procedures for selecting the site for installing the Waters 2410 Differential Refractometer, unpacking and inspecting the instrument, installing fuses, and making fluidic connections. For information on connecting the 2410 refractometer to other devices, see Chapter 3.
Section 2.5, Making Fluidic Connections). 2.2 Site Selection and Power Requirements Reliable operation of your 2410 refractometer depends on a proper installation site and a suitable power supply. Site Selection Requirements Install the Waters 2410 Differential Refractometer in an area that meets the requirements...
Surface orientation Level (ensures proper drip tray function) Power Requirements The 2410 refractometer, which operates over the range 100 Vac to 240 Vac, is shipped from the factory with two 2.0 A fuses. Caution: To avoid electrical shock, power off the 2410 refractometer and unplug the power cord from the rear panel receptacle before you replace a fuse.
Power Input Receptacle Fuse Holder TP01531 Figure 2-3 Waters 2410 Refractometer Rear Panel To replace a fuse in the 2410 refractometer, see Section 6.2, Replacing Fuses. 2.3 Unpacking and Inspection The Waters 2410 refractometer shipping carton contains: • Certificate of Structural Validation •...
This section describes the procedures for connecting the 2410 refractometer to: • A column or another detector • A waste container • The drip tray The fluidic connections for the 2410 refractometer are located to the left of the keypad on the front panel (Figure 2-4).
Figure 2-4 Fluidic Connections 2.5.1 Connecting a Column or Second Detector Note: If you are using more than one detector in your system, the Waters 2410 Differential Refractometer must be connected as the last detector in line. Required Materials • 1/16-inch stainless steel tubing, 0.009-inch ID (from Startup kit) •...
2.5.2 Connecting to Waste Because the 2410 refractometer flow cell is very sensitive to backpressure, be sure to use waste tubing that is 0.040-inch ID and that is no more than 18 to 24 inches (45 to 60 cm) long.
To connect the drip tray: 1. Cut a length of PTFE tubing sufficient to reach between the drip tray and the waste container. 2. Connect the tubing to the white plastic fitting located under the oven of the 2410 refractometer (see Figure 2-4).
This chapter describes procedures for making signal connections between the Waters 2410 Differential Refractometer and other HPLC system components. 3.1 Component Connection Overview Table 3-1 summarizes the signal connections needed to connect the 2410 refractometer to other HPLC system components. Table 3-1 Component Connection Summary Connector Type...
Fuse Holder TP01531 Figure 3-1 Waters 2410 Differential Refractometer Rear Panel The signal connections you need to make to your 2410 refractometer depend on the signal connections available on the other instruments in your HPLC system. Figure 3-2 provides an overview of the steps to follow to connect the 2410 refractometer to other instruments in your HPLC system.
You can use the IEEE-488 bus to connect the 2410 refractometer to Waters or third-party data systems. 3.2.1 Connecting to a Waters Data System Using the IEEE-488 Bus You can use the IEEE-488 bus to connect the 2410 refractometer to a Waters data system in any one of the following configurations (see Figure...
• Millennium Chromatography Manager through the busLAC/E™ card installed on the computer (Figure 3-3) • Waters 845 or 860 system through a LAC/E module (Figure 3-4) • Waters 2690 Separations Module as part of an Alliance system (Figure 3-5). Bus LAC/E or Network LAC/E Card Millennium Chromatography Manager...
2 and 29. Your HPLC system may require that the IEEE-488 address for the 2410 refractometer be greater than that for other devices in the system. Consult your data system or controller operator's manual for more information on IEEE-488 communications.
Making Inject Start Signal Connections When you are using an IEEE-488 data system with the 2410 differential refractometer, the data system or controller must receive an inject start signal from the autosampler or manual injector to initiate the data collection and time-based programs.
Figure 3-6 Waters PowerLine System Controller IEEE-488 Connections 3.2.3 Connecting to a Manual Injector If you are using a manual injector with your IEEE-488 system, connect the signal cables from the rear panel connector on the 2410 refractometer to the injector as indicated in Table 3-3.
For information on injection trigger signals from a manual injector, see Section 3.3.5, Connecting Injection Trigger Signals. 3.3 Making Non-IEEE-488 Signal Connections To connect the 2410 refractometer to instruments that lack an IEEE-488 bus, you use the analog-out/event-in (I/O) connectors on the rear panel (Figure 3-7). Figure 3-7...
• Both chart mark and auto zero on inject Generating Auto Zero on Inject To generate the auto zero function on the 2410 refractometer at the start of an injection from the 2690 Separations Module, make the connections shown in the table below and Figure 3-8.
2410 Refractometer Generating Chart Mark on Inject To generate the chart mark function on the 2410 refractometer at the start of an injection from the 2690 Separations Module, make the connections shown in the table below and Figure 3-9.
2410 Refractometer Generating Chart Mark and Auto Zero To generate both a chart mark and an auto zero signal from the 2690 Separations Module to the 2410 refractometer, make the connections shown in the table below and Figure 3-10.
2690 Separations Module and the 2410 Refractometer 3.3.2 Connecting to the Waters 745/745B/746 Data Module To send an integrator analog output signal (–2V to +2V) from the 2410 refractometer to the Waters 745/745B/746 Data Module, make the connections shown in...
Note: If you use another manufacturer’s integrator or A/D device, you may need to connect the Chassis Ground (pin 12) to the 2410 detector’s Integrator Out– (black lead) or an equivalent connection. Waters 2410 Refr a ctometer...
3.3.3 Connecting to a Chart Recorder To send an analog output signal from the 2410 refractometer to a chart recorder, make the connections shown in Table 3-6 Figure 3-12. Table 3-6 Analog Output Connections to a Chart Recorder Chart Recorder...
Waters 745/745B/746 Data Module. 3.3.4 Connecting to the Waters 845/860 ExpertEase System To send an integrator analog output signal (–2V to +2V) from the 2410 refractometer to an 845/860 ExpertEase System (through a two-channel SAT/IN module), make the connections shown in...
• Chart mark (inject start) signal from a contact closure signal with each injection Each time the 2410 refractometer receives a signal from a manual injector, it performs the corresponding auto zero or chart mark function.
To send an auto zero or chart mark signal from a manual injector to the 2410 refractometer, make the connections shown in Table 3-8 Figure 3-14 Table 3-9 Figure 3-15. Table 3-8 Auto Zero Connections to a Manual Injector 2410 Refractometer...
Figure 3-15 Chart Mark Connections to a Manual Injector 3.3.6 Polarity Connections The Polarity 1 and 2 contact closures on the rear panel of the 2410 refractometer determine the peak polarity of the output signal according to the following conditions (negative polarity results in negative, or inverted, peaks): •...
• When Polarity 2 is open (not connected), the +/– key on the 2410 front panel or an IEEE-488 connected data system (such as the Millennium Chromatography Manager or PowerLine) determines the polarity (see Section 5.2.5, Polarity Guidelines). • When Polarity 2 is closed (connected to an instrument), Polarity 1 determines peak polarity.
Refer to the Material Safety Data Sheets shipped with solvents for handling information. 4.1 Common Solvent Problems The 2410 refractometer measures changes in the concentration of the solution flowing through the sample side of the flow cell (see Section 1.2, Theory of Operation).
4.2 Selecting a Solvent An ideal solvent for your analysis: • Has good solubility characteristics for your application • Has a significantly different refractive index (RI) than the sample components • Gives satisfactory baseline noise performance • Provides optimum optical sensitivity characteristics Solvent Quality Use spectral-grade or HPLC-grade solvents to ensure: •...
Tetrahydrofuran (THF) When you use unstabilized THF, ensure that your solvent is fresh. Previously opened bottles of THF contain peroxide contaminants, which cause baseline drift. Caution: THF contaminants (peroxides) are potentially explosive if concentrated or taken to dryness. Refractive Indices of Common Solvents Table 4-1 lists the refractive indices for some common chromatographic solvents.
4.3.1 Gas Solubility The amount of gas that can dissolve in a given volume of liquid depends on: • The chemical affinity of the gas for the liquid • The temperature of the liquid • The pressure applied to the liquid Changes in the composition, temperature, or pressure of the mobile phase can lead to outgassing.
Sparging Sparging removes gases from solution by displacing dissolved gases in the solvent with a less soluble gas, usually helium. Well-sparged solvent improves pump performance. Helium sparging brings the solvent to a state of equilibrium, which may be maintained by slow sparging or by keeping a blanket of helium over the solvent.
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® 2690 Separations Module, XE model. When you are using the 2690 Separations Module with the 2410 refractometer, set the in-line degasser to “continuous” degas mode. Select the most efficient degassing operation for your application. To remove dissolved gas quickly, consider the following degassing considerations.
Remote Control Mode You can use the 2410 refractometer as part of a system configured and controlled by a Waters data system, such as the Millennium Chromatography Manager, or a Waters PowerLine system controller (including the 2690 Separations Module).
% Full Scale Set ° C Filter Auto Zero Sens +/− Mark Purge Scale Factor Clear Enter Function Figure 5-1 Display, LED Indicators, and Keypad Using the 2410 Refractometer Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Illuminates when the 2410 refractometer is under the control of a remote controller. % Full Scale Illuminates when the chart recorder output of the 2410 differential refractometer (as a percent referenced to 10 mV) is displayed in the four-character LED.
% Full Scale – Displays the chart recorder (REC) output (in millivolts) of the 2410 refractometer as a percent referenced to 10 mV. When the display reads 0001, the output is 1 percent of 10 mV, or 0.1 mV. A value of 0100 means that the output is 100 percent, or 10.0 mV.
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Scale factor does not affect integrator or IEEE-488 data output; it functions as an attenuator for the chart recorder output. Section 5.2.2, Scale Factor Guidelines, for more information. Enter – Saves parameter settings in the memory of the 2410 Enter refractometer. Clear – Erases unsaved parameter entries.
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It takes several hours for the optics bench assembly to stabilize at the new temperature. Do not make a run until the temperature has stabilized; the changing temperature causes baseline drift. Using the 2410 Refractometer Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
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Table 5-2 Keypad Functions (Continued) Description Set °C – Sets the temperature of a column heater or the internal oven. Set ° C The range of allowable values (“set points”) for the internal oven is 30 to 50 °C; for the column heaters, it is 0 to 150 °C. The minimum stable set point is 5 °...
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2. Select a new value by scrolling (Sens only) or by entering the value using the numeric keys. 3. Press Enter to save the new value. If you enter an unacceptable value, the 2410 refractometer beeps and returns to the previous value. Changing the Filter Value To change the value for the filter: 1.
5.2 Selecting Parameter Values You can adjust the noise level, peak height, peak direction, and the temperatures of the internal oven and column heaters to optimize the performance of the 2410 refractometer. This section provides guidelines and considerations for selecting parameter values that are best suited to your application.
• Reduce large peaks to fit the chart recorder scale, but reduce smaller peaks as well. • Have no effect on peak resolution, only amplitude. Using the 2410 Refractometer Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
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2 V regardless of the sensitivity or scale factor setting; a display of 100% Full Scale on the 2410 front panel is equal to 10 When the detector output is through the recorder output terminals, you can adjust your plot with the 2410 refractometer scale factor function.
(Filter) settings on the signal. Low Filter High Filter Time Constant Time Constant Setting Setting Figure 5-3 Effects of Filter Time Constant Settings Using the 2410 Refractometer Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
5.2.4 Temperature Guidelines (Ext1 °C, Ext2 °C, Int °C) The 2410 refractometer permits temperature ranges of 30 to 50 °C for the internal oven (Int °C key), and from 0 to 150 °C for the two external column heaters (Ext1 °C, Ext2 °C).
6. Once the 2410 refractometer startup diagnostics and tests are complete, power on any peripheral equipment. 7. Allow the 2410 refractometer to warm up for 24 hours before operating it. Using the 2410 Refractometer Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
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Remote Mode The 2410 refractometer operates in remote mode when it is under active control by a system controller through the IEEE-488 interface. You can configure remote control of the 2410 refractometer with Waters systems such as the: • Millennium Chromatography Manager (see Section 3.2.1, Connecting to a Waters...
6. Press Func, then Purge to stop purging. 7. Follow steps 1 through 5 to purge the 2410 refractometer with 10 percent methanol-water before storing it. 5.4 Shutting Down the 2410 Refractometer Note: Do not power off the 2410 refractometer unless you are storing it.
Maintenance Procedures The maintenance of the 2410 refractometer described in this chapter involves cleaning the fluidic path and replacing fuses. When you perform maintenance procedures on your 2410 differential refractometer, keep the following safety considerations in mind: Caution: To prevent the possibility of electrical shock, never disconnect an electrical assembly while power is applied to the Waters 2410 Differential Refractometer.
4. Restart the pump or solvent delivery system. Set the flow rate to 5 mL/min flush the mobile phase from the 2410 differential refractometer. Purge for at least 5 minutes. 5. Switch the pump or solvent delivery system to HPLC-grade water. Flush the 2410 differential refractometer with water for 6 to 10 minutes to remove contaminants from the flow path.
(a pH value of 6.0 to 7.0). Note: If you use 6 N nitric acid, do so with care. If you operate the 2410 refractometer at high sensitivities, you may need to flush the system extensively with water to remove all traces of the nitric acid.
Procedure To replace a fuse: 1. Power off the 2410 refractometer and disconnect the power cable from the rear panel. 2. Insert your fingers into the fuse holder slots on the rear panel of the detector,...
Table 6-1 identifies the 2410 refractometer fuse requirements. Table 6-1 Voltage and Fuse Requirements Nominal Voltage Frequency Required Fuse 100 Vac to 240 Vac 50/60 Hz F 2.0 A Replacing Fuses Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
Troubleshooting Use this section to help you troubleshoot problems with your Waters 2410 Differential Refractometer. Keep in mind that the source of an apparent detector problem may be the chromatography itself or the other instruments in your system. If you determine that a problem is a general chromatography problem, refer to Section 7.2,...
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Refractometer, for information on start-up diagnostics. Power Surges Power surges, line spikes, and transient energy sources can adversely affect operation. Be sure that the electrical supply used for the 2410 differential refractometer is properly grounded and free from any of these conditions. Troubleshooting...
Drift, noise, and cycling are common symptoms of an abnormal baseline. Drift The most common difficulty with the 2410 differential refractometer is baseline drift. Drift may be flow-related or result from changing ambient conditions, especially temperature. Determine if drift is flow related by shutting down the solvent delivery system or pump.
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Table 7-1 Abnormal Baseline Troubleshooting (Continued) Symptom Possible Cause Corrective Action Short-term noise cycling Pump pulsing Add pulse dampener. (30 sec to 60 sec) Inadequate solvent Connect high-flow pulse blending in pump dampener. Use gradient mixer. Flow fluctuating Stabilize flow (see pump operator’s manual).
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Clean fluidic path (see Section 6.1, Cleaning the Fluidic Path). Analog output cable not Properly connect cable. properly connected between 2410 and data system or recorder System improperly Plug into different outlet on grounded different electrical circuit. Use power conditioner.
7.2.2 Erratic or Incorrect Retention Times When you troubleshoot retention time problems, check if retention times: • Change from run to run or are constant from run to run, but are outside the allowable range for the assay • Are due to pressure fluctuations that are short-term (with each pump cycle) or long-term (over the course of several minutes) •...
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Table 7-2 Retention Time Troubleshooting (Continued) Symptom Possible Cause Corrective Action Increased retention Incorrect flow rate Verify flow rate. times Incorrect solvent composition Change solvent composition. Column heater module not on Power on column heater module. Column not equilibrated Equilibrate column. Incorrect column or guard Use correct column or guard column...
7.2.3 Poor Peak Resolution Before you address problems with peak resolution, be certain that peaks elute at the correct retention time. The most common causes of poor peak resolution can also appear as retention time problems. If peak retention times are correct, determine if poor resolution occurs: •...
Call Waters Technical Service. Detector not zeroed Auto zero detector baseline. Improper connection Check cabling between between 2410 unit and unit and recorder. recorder Solvent and sample have Select another solvent. similar refractive indices Sensitivity too low Select higher sensitivity.
Table 7-3 Resolution Troubleshooting (Continued) Symptom Possible Cause Corrective Action Flat-topped peaks Detector not zeroed Auto zero detector baseline. Incorrect recorder input Adjust recorder input voltage voltage, or adjust detector output cable to correct position. Sensitivity too high Select a lower sensitivity. Scale factor too high Select a lower scale factor.
Table 7-4 Incorrect Results Troubleshooting Symptom Possible Cause Corrective Action Decreased peak height Leak in injector Troubleshoot injector. Degraded, contaminated, or Use fresh sample. improperly prepared sample Column contaminated Clean/replace column. Loss of column efficiency Clean/replace column. Change in mobile phase Correct mobile phase pH or composition ionic composition.
• Noise and drift • Keypad and LED display and indicators This information may be helpful if you need to call Waters Technical Service for assistance. 7.3.1 Operating the Startup Diagnostics For a complete explanation of the 2410 refractometer startup diagnostic routines, see Section 5.3, Starting Up the 2410...
Displays the version of software version running on your 2410 differential refractometer LED display 2nd Func, 1, Enter Tests the operation of the 2410 and indicator differential refractometer LED test display and LED indicators Keypad test 2nd Func, 2, Enter...
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IEEE-488 connection or from the 2410 refractometer analog-in connectors from activating the auto zero function during the initial injection baseline stabilization period. An auto zero initiated from the front panel of the 2410 detector is effective immediately. Diagnostics Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
7.4 Hardware Troubleshooting This section describes symptoms, causes, and corrective actions related to the 2410 refractometer hardware. Use Table 7-6 when you know the problem you have encountered lies within the instrument. Table 7-6 Waters 2410 Hardware Troubleshooting Symptom Possible Cause...
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Table 7-6 Waters 2410 Hardware Troubleshooting (Continued) Symptom Possible Cause Corrective Action IEEE-488 Incorrect IEEE-488 Set correct address (refer to communications address Section 3.2, Making IEEE-488 problems Signal Connections, the “Setting the IEEE-488 Address” discussion). IEEE-488 cable not Connect IEEE-488 cable (refer connected Section 3.2, Making...
Appendix A Specifications Table A-1 Operational Specifications Conditions Specifications RI Range 1.00 to 1.75 RIU 5 × 10 –3 Measurement Range RIU maximum FS (SENS = 1, SF = 1) 5 × 10 –8 RIU minimum FS (SENS = 1024, SF = 100) Flow Rate 0.03 to 10 mL/min...
Table A-5 Dimensions Conditions Specifications Height 8.2 in. (20.8 cm) Length 19.8 in. (50.3 cm) Width 11.2 in. (28.4 cm) Weight 21.7 lbs. (9.7 kg) Table A-6 Electrical Specifications Conditions Specifications Line Frequency 50 Hz, 47 to 53 Hz 60 Hz, 57 to 63 Hz Fuse Rating F 2 A, 250 Vac Power Consumption...
The Warranty covers all new products manufactured by Waters. Waters warrants that all products that it sells are of good quality and workmanship. The products are fit for their intended purpose(s) when used strictly in accordance with Waters’...
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Exclusive Remedy In the event of any failure of the Waters 2410 Differential Refractometer to perform, in any material respect, in accordance with the warranty set forth herein, the only liability of Waters Corporation to Customer, and Customer’s sole and exclusive remedy, shall be the use, by Waters Corporation, of commercially reasonable efforts to correct for such deviations, in Waters Corporation’s sole discretion, replacement of the purchased Waters...
DIAGNOSTIC PRODUCT OR PROCEDURE. Warranty Service Warranty service is performed at no charge and at Waters’ option in one of three ways: • A service representative is dispatched to the customer facility. • The product is repaired at a Waters repair facility.
If an item is repaired or replaced during the Warranty Period, the replacement part or repair is warranted for the balance of the original warranty period. Table C-1 summarizes the warranty periods for the Waters 2410 and its components. Table C-1 Waters 2410 Warranty Periods Component Warranty Period...
findings to support claim. This request must be made within 15 days of receipt. Otherwise, the claim will not be honored by the carrier. Do not return damaged goods to the factory without first securing an inspection report and contacting Waters for a return merchandise authorization number (RMA).
Index Numerics 2690 Separations Module Chart connections output generating a chart mark from polarity recorder output 2nd Func key Chart mark 745/745B/746 data system command 845/860 ExpertEase data system generating from the 2690 Separations Module signal using Alliance system, connections Chart recorder output Analog signals Chromatography troubleshooting...
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PowerLine controller rear panel to a second detector remote mode to drip tray serial number to waste shutdown procedures to Waters data systems site selection tubing spare parts list Waters injector specifications startup procedures Connections, fluidic. See Fluidic path storing Connections, power.
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Filter key Flow cell IEEE-488 address cleaning IEEE-488 connections maximum pressure rating communications problems structure setting the address troubleshooting to Waters data systems Fluidic connections Indicators location front panel to a column parameter to a second detector troubleshooting to drip tray...
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Output voltage, changes in troubleshooting Oven temperature troubleshooting indicators displaying Light path setting Limited express warranty Parameters Maintenance auto zero contacting Waters Technical chart mark Service column heater temperature safety effects entering values Mark key filter indicators noise filter Index...
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PowerLine controller, connecting to Refractive index units. See RIU Pressure changes Refractometer, 2410 Pressure relief valve access to Primary functions chart mark command connecting to data systems Principles of operation connections to 745/745B/746...
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manual injector Scale Factor key optics bench assembly Second detector, connecting to power requirements Secondary functions powering off Sens key powering on Sensitivity principles of operation function rear panel guidelines remote mode replacing a fuse Sens key serial number setting values site selection Serial number, locating spare parts list...
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Troubleshooting Valves analog board pressure relief baseline cycling solenoid baseline drift Voltage baseline noise operating beeping requirements chromatography contacting Waters Technical Service detector Warranty display claims flow cell damages hardware information internal oven period keypad returns LED indicators...
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Waste connections to container line purging to Waters, contacting Technical Service Index Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com...
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Artisan Technology Group is your source for quality new and certified-used/pre-owned equipment SERVICE CENTER REPAIRS WE BUY USED EQUIPMENT • FAST SHIPPING AND DELIVERY Experienced engineers and technicians on staff Sell your excess, underutilized, and idle used equipment at our full-service, in-house repair center We also offer credit for buy-backs and trade-ins •...