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Common problems and solutions
Figure 45: show chassis sample output for motherboard serial number
With the motherboard serial number and the number of required channels, Avaya customer
support can provide you a license key that you must install on the router for the upgrade. (See
Avaya Secure Router 2330/4134 Configuration — SIP Media Gateway (NN47263-508) for
upgrade details.) You can load the license using the system licenses pvm_channels
command.
Figure 46: system licenses pvm_channels sample response
After you load the license and reboot the chassis, you can verify that the licenses are upgraded
successfully by entering the show voice dsp status command.
Figure 47: show voice dsp status sample output for DSP channel upgrade
Troubleshooting
August 2013
315
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Table of Contents
Troubleshooting
