Unable To Make Sip To Gateway Calls - Avaya 2330/4134 Troubleshooting Manual

Secure router
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Figure 35: show ssm cac status sample output (insufficient bandwidth)
Figure 36: show ssm cac status sample output (insufficient bandwidth)

Unable to make SIP to gateway calls

Possible cause 1: SSM default gateway configuration missing.
Solution: Verify whether default gateway is configured using the show ssm configuration
command. If the default gateway is not configured, configure the same using default-gateway
command under the configure/voice/service/voip/ssm subtree.
Possible cause 2: Bandwidth not available for the call.
Solution: Verify current simultaneous call count and maximum number of calls allowed on the
CAC links using show ssm cac status command. If the current simultaneous call count is equal
to maximum allowed calls, attempt the call again after few existing calls are terminated.
Figure 37: show ssm cac status sample output (insufficient bandwidth)
Figure 38: show ssm cac status sample output (sufficient bandwidth)
Troubleshooting
Common issues
August 2013
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