Hold Disconnect Time (#203) - AT&T PARTNER Installation And Use Manual

Hold Disconnect Time (#203)

Description
This system option lets you change the hold disconnect time. When a caller on
hold hangs up, the local telephone company may send a special signal to the
system to free the line. There are two possible signals: a long signal (450
milliseconds) used by most telephone companies, or a short signal (50
milliseconds) used by a few telephone companies. The length of the signal is
called the hold disconnect time.
Considerations
Use this procedure only if abandoned calls on hold do not disconnect within
a minute.
If you put a line on hold and the call does not disconnect within a minute
after the caller hangs up, use this procedure to change the hold disconnect
time to Short. If the hold disconnect time set to Short has no effect, change
it back to Long.
If the telephone company does not send a signal, the hold disconnect time
should be set to Long. Users will have to disconnect held calls manually by
taking the call off hold and hanging up.
Valid Entries
1 = Long (450 msec.)
2 = Short (50 msec.)
Changing Settings
To change the hold disconnect time, follow these steps from extension 10:
1. Press [
Feature
The phone beeps once, and the light next to [
2. Press left [
The light next to left [
3. Press [
#
The Message light is red steady if the current setting is Long, red flash if
the current setting is Short.
4. Press [
1
The Message light changes to show the new setting.
5. If you make a mistake, begin again at Step 3.
6. When you are finished, press [
press [
Feature
5-18 Hold Disconnect Time (#203)
] [ ] [ ].
0 0
] twice.
Intercom
] is green steady.
Intercom
] [ ] [ ] [ ].
2 0 3
] to select Long, [ ] to select Short.
2
] and a three-digit code for another option or
#
] [ ] [ ].
0 0
] is green flutter.
Spkr