Basic Call Features ........................................................................ 87
Placing Calls ............................................................................................................................................................ 88
Placing a Call ...................................................................................................................................................... 88
Placing Multiple Calls ...................................................................................................................................... 89
Dialing the Hotline Number ......................................................................................................................... 90
Redialing Numbers .......................................................................................................................................... 90
Answering Calls ...................................................................................................................................................... 91
Answering Calls Automatically .................................................................................................................... 92
Configuring the Call Waiting ........................................................................................................................ 92
Ending Calls ............................................................................................................................................................. 94
Call Mute .................................................................................................................................................................. 94
Call Hold/Resume ................................................................................................................................................. 94
Music on Hold .................................................................................................................................................... 95
Call Forward ............................................................................................................................................................ 96
Static Forwarding .............................................................................................................................................. 96
Dynamic Forwarding ..................................................................................................................................... 102
Team-Call Group ................................................................................................................................................. 103
Team-Call Ringtone ....................................................................................................................................... 104
Response Groups ................................................................................................................................................ 104
Response Group Ringtone .......................................................................................................................... 105
Call Queue ............................................................................................................................................................. 105
Inbound Private Line .......................................................................................................................................... 106
Private Line Tones ........................................................................................................................................... 107
Call Transfer........................................................................................................................................................... 107
Blind Transfer .................................................................................................................................................... 108
Consultative Transfer ..................................................................................................................................... 108
Skype for Business Conference ..................................................................................................................... 109
Calendar .................................................................................................................................................................. 118
Using the Calendar ......................................................................................................................................... 122
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