Answering Sla Calls; Placing A Sla Call On Hold; Resuming Held Sla Calls - Yealink T46S Skype for Business User Manual

User Guide for the T46S Skype for Business phone

Answering SLA Calls

Any incoming call to the shared line rings on all SLA group members' phones simultaneously.
All members' phones are shown below:
Any group member can press the Answer soft key to answer an incoming call for the shared
line. When a group member answers an incoming call, the line key's LED indicator of the shared
line appearance on all phones changes to red to indicate the call is answered.
Other members can view the status of a call on the shared line by pressing the corresponding
line key.

Placing a SLA Call on Hold

To place a SLA call on hold:
Press
1.
All group members are notified of the call's hold status by a flashing red LED light on the
line key on all members' phones.

Resuming Held SLA Calls

Any SLA member can resume a held call on the shared line.
134
(Caller: yl35, Recipient: yl576)
or the Hold soft key.