Response Group Ringtone; Call Queue - Yealink T46S Skype for Business User Manual

For example, you have been selected by your system administrator to be a call agent for a
response group named "YEALINK". When a user named "yl48" calls your response group, your
phone is shown as below:
Note
Response group can be configured on Skype for Business Server only. Contact your system
administrator for more information.

Response Group Ringtone

Response group ringtone feature allows the phone to play a distinct ringtone when receiving a
response group calls.
To set a ringtone for the response group via phone user interface:
Press Menu->Setting->Basic->Sounds->Ring Tones->Response Group.
1.
Press
2.
Press the Save soft key to accept the change.
3.

Call Queue

If you sign into the phone using Online account, you can use call queue feature. On-Premises
environment does not support this feature.
The call queue is a feature that route and queue incoming calls to group members, called
agents, such as to a help desk or a customer service desk.
or to select a ringtone.
Basic Call Features
105