Aastra 400 Series System Manual page 425

– If recording is not enabled with the mailbox's active greeting, a message can
still be left.
– If the user does not have a mailbox or if an invalid call number is entered, no
action is carried out.
• Carry out function
This action is used to carry out */# function codes. Only those function codes
which the mailbox owner is authorized to use and which are not barred in the
digit barring are carried out.
• Auto attendant announcement
This action can only be selected for the
update callers on their current position within the queue or, after a longer wait,
to offer them alternatives (see
page 507).
The transfer actions can fail if the destination is busy or does not answer. These
cases are caught with the parameters
again be assigned the actions described above. The action under
ried out once the recall time has elapsed.
Note:
The Auto Attendant is active only while a personal greeting is played
back. By contrast it is never active with the global greeting.
Interaction with the Call Transfer feature
Situation:
Users A and B are in a call. B makes an enquiry call to C, who has forwarded to voice
mail. B presses a key (DTMF action) to establish a connection with user D (case 1, 2)
or with the mailbox of user D (case 3, 4).
• Case 1: Call transfer with prior notice
D answers the call and B hangs up.
--> A is connected directly with D.
• Case 2: Call transfer without prior notice
B hangs up even before D has answered the call.
--> As soon as D answers the call, he is connected with A. If D does not answer, a
recall is made to B.
• Case 3: User B hangs up while D's greeting is played back.
--> A is connected with D's mailbox. The greeting is played back again.
System functions and features as of R3.0
syd-0367/1.3 – R3.0 – 03.2013
Supervision actions
"Queue with announcement (Number in Queue)",
Busy and No answer. These parameters can
Features
and is designed to
No answer is car-
425