Aastra 415 User Manual

Aastra 415 User Manual

Supported platforms: aastra 415; aastra 430; aastra 470
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Aastra Business Communication
Solution

Aastra 630d

User's Guide
Supported platforms:
Aastra 415
Aastra 430
Aastra 470
This user's guide describes the functions, the configura-
tion, and the use of the Aastra 600d.
eud-1292_en / 1.1 – R1.0 – © 09.2011

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Summary of Contents for Aastra 415

  • Page 1: Aastra 630D

    Aastra Business Communication Solution Aastra 630d User’s Guide Supported platforms: Aastra 415 Aastra 430 Aastra 470 This user's guide describes the functions, the configura- tion, and the use of the Aastra 600d. eud-1292_en / 1.1 – R1.0 – © 09.2011...
  • Page 2: Operating And Display Elements

    Operating and display elements Operating and display elements Operating elements Press In the state... Description Loudspeaker LED indicator LED as per Table in Chapter "Indica- tor LED signals", page Display eud-1292/1.1 – R1.0 – 09.2011...
  • Page 3 Operating and display elements Press In the state... Description Side keys + / - short • Idle state • Call up the phone number • In a connection • Adjusting the volume Middle side key short all states Excute configured call number long Idle state Configure side key...
  • Page 4 Operating and display elements Press In the state... Description Navigation key • Idle state • Call up activated features • Lists • Navigation right • Idle state • Call up complete menu • Menu • Goes forward one step in the •...
  • Page 5 Operating and display elements Press In the state... Description Hash key short Idle state, Editor # input long Idle state Activate keylock Headset connec- tion Microphone USB connection • List of 6 configurable phone num- Hotkey short all states bers •...
  • Page 6: Display Symbols

    Operating and display elements Display symbols Radio link quality Very good Good Disruption probable Phone calls not possible State of charge Charge state 61-100 % Charge state 31-60 % Charge state 11-30 % Charge state 6-10 % Charge state 4-5 % Charge state 0-3 % (flashing) Notes: •...
  • Page 7 Operating and display elements Status information Incoming call Incoming call forwarded Call forwarding activated Call Forwarding on No Reply activated Search mode Entries in call list More softkeys available New voice mail Voice mail retrieved Voice mail greeting with possibility to Voice mail greeting without possibility leave a voice message to leave a voice message...
  • Page 8 Operating and display elements Status information About Warning Not permitted Phone book Name Private phone number Business phone number Mobile phone number Presence state Available (default) Absent Meeting Busy Not available Alarm status information Man-down alarm temporarily deacti- Man-down alarm vated No-movement alarm temporarily deac- No-movement alarm...
  • Page 9: Safety

    Safety Safety Information Failure to observe this information can be hazardous and infringe existing laws. Medical equipment The cordless phone must not be used near medical equipment, such as pacemakers or hearing aids. Availability of telephone connections Do not rely on your cordless phone as your only means of communication in emergency or critical situations.
  • Page 10: Dealing With Batteries

    Safety Disposal Be sure to dispose of your device, batteries and its packaging in an environmentally compatible way. Electrical equipment does not belong in domestic waste. Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety.
  • Page 11: User Information

    © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 12: Purpose And Function

    Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different output and expan- sion capacity, a comprehensive telephone portfolio and a multitude of expansions.
  • Page 13: Document Information

    ISO 9001 quality guidelines. The relevant user information has been compiled with the utmost care. The functions of the Aastra 400 products have been tested and approved after comprehensive con- formity tests. Nonetheless errors cannot be entirely excluded. The manufacturers shall not be liable for any direct or indirect damage that may be caused by incorrect han- dling, improper use, or any other faulty behaviour.
  • Page 14: Table Of Contents

    Content Operating and display elements..........2 Safety .
  • Page 15 Alarm..............91 Alarm functions .
  • Page 16: Dialling And Phoning

    Dialling and phoning The following sections explain how to make phone calls simply and the func- tions your phone offers you whenever you receive a call. Answering calls............... 17 Making calls .
  • Page 17: Answering Calls

    Dialling and phoning Answering calls This section explains the procedure for answering a call. Answering a call Your phone is ringing and the indicator LED is flashing. To answer the call, proceed as follows. The volume of the ringing call can become very loud. Do not hold the sound aperture up to your ear.
  • Page 18: Making Calls

    Dialling and phoning Making calls This section explains the different ways you can make a call with your phone. Dialling with the phone number You want to call someone and key in that person's phone number. With call preparation you can enter a phone number without it being dialled auto- matically, so you have time to check the number and, if necessary, correct it.
  • Page 19: Muting The Microphone

    Dialling and phoning Using your phone in hands-free mode You want other people to join the conversation or to have your hands free while mak- ing the call. The hands-free mode function activates the loudspeaker and the microphone. During a call: Press the Loudspeaker key.
  • Page 20: Using A Headset

    Dialling and phoning Using a headset To make a phone call with the headset. If you answer a call in headset mode using the Call key or Loudspeaker key, the call is provided on the headset. Note: If you loose the radio contact with a Bluetooth headset, you can go back into the radio area without being disconnected from the active connection.
  • Page 21: Using The Display And Operating Elements

    Using the display and operating ele- ments The following sections explain how to operate your phone quickly and simply. Keys ................. . 22 Input .
  • Page 22: Keys

    Using the display and operating elements Keys Using the softkey The 3 softkeys have variable functions. These functions are displayed above the key. You can also store phone numbers on a softkey (see Chapter "Store a phone number under a key – number key", page 87).
  • Page 23: Input

    Using the display and operating elements Input Digit keys The characters are assigned to the digit keys as follows. Press the relevant digit key repeatedly until the character you want is displayed. A B C 2 Ä Æ Å Ç a b c 2 ä...
  • Page 24: Correcting Your Input

    Using the display and operating elements abc-->123 Switching between number mode and letter mode during your input: Press the abc-->123 123-->abc softkey. Switching between upper and lower case You want to switch between upper and lower case while making an input in text mode.
  • Page 25: Menu-Guided Navigation

    Using the display and operating elements Menu-guided navigation Accessing the menu The phone is in standby mode: Press the navigation key to the right or the Menu softkey. ➔ The first menu entry is displayed. Use the vertical navigation key to scroll through the menu entries. Select Press the Select...
  • Page 26: Undoing Actions

    Using the display and operating elements Undoing actions To cancel operating steps, proceed as follows: Exit editor without changes: Press the End key. Scrolling back through the menu step by step: Press the Correction key. Back to the idle state in the menu: Press the End key.
  • Page 27: Signals

    Using the display and operating elements Signals Indicator LED signals Depending on the situation the indicator LEDs will flash or light up in different col- ours. Colour State Description Flashes fast • Incoming call • Callback Hands-free on Flashes fast No-movement, man-down and escape alarm Flashes slowly New voice mail or new text message...
  • Page 28: Supplementary Features

    Supplementary features The following sections explain the supplementary features provided by your phone for more efficient use. Making and answering calls ............29 Using functions while in a call.
  • Page 29: Making And Answering Calls

    Supplementary features Making and answering calls This section explains some convenient features provided by your phone for making a call. Dialling by name (Quickdial) You want to make a call by entering a name. With Quickdial you only need to press the digit keys for each letter once, even though each key is assigned several letters.
  • Page 30: Dialling From The Phone Book

    Supplementary features Dialling from the phone book You want to search a user in one of the connected phone books. The surname and first name have to be separated by a space, for example "no s" for Noble Stephen. Ask your system administrator whether you should start with the sur- name or the first name.
  • Page 31: Dialling From The Call List Of Unanswered Calls

    Supplementary features Dialling from the call list of unanswered calls You want to call someone who has previously tried to reach you. Your phone automatically stores the phone number of this user in the call list and the display shows Missed calls.
  • Page 32: Dialling From The Call List Of Answered Calls

    Supplementary features Dialling from the call list of answered calls You want to call back someone whose call you answered. Your phone automatically stores the phone number of this user in the call list. You can now call the person back using this call list. The list of answered calls contains a maximum of 10 entries.
  • Page 33 Supplementary features Dialling with configured softkey You want to call someone whose phone number is stored under a softkey. You can dial the person by pressing the corresponding softkey. To find out how to configure a softkey, refer to the Chapter "Configuring keys", page 87.
  • Page 34: Requesting A Callback

    Supplementary features Requesting a callback You want to talk to a certain person. The person is busy or does not answer. You can make callback requests to both internal and external users. Not all providers support this function. If the called party is busy, you can activate an automatic callback. In this case, your phone will start ringing as soon as the party you are trying to reach goes on-hook.
  • Page 35: To Answer The Callback Request

    Supplementary features To answer the callback request Someone has asked you to call back. The display shows Callback requested. Call To answer the callback request: Press the Call softkey. ➔ The phone number is dialled. Delete Clear callback: Press the Delete softkey.
  • Page 36: Answering Call Waiting

    Supplementary features Answering call waiting You are in a call and hear the call waiting tone. Another user is urgently trying to reach you. You can either answer, deflect or reject the call. Answer Answering the call: Press the Answer softkey.
  • Page 37: Starting An Announcement

    Supplementary features Starting an announcement You want to address internal users directly via their loudspeaker – where available –, without waiting for a reply (similar principle to that of an intercom system). Requirement: It is essential that the internal user has not barred his phone against announcement (for configuration see the Chapter "Activating protection against call types", page 82).
  • Page 38: Private Call With Pin

    "Changing the User PIN", page or use */# procedure *47 (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. eud-1292/1.1 – R1.0 – 09.2011...
  • Page 39: Using Functions While In A Call

    Supplementary features Using functions while in a call This section explains the different options provided by your phone while you are in a call. Enquiry call during a call You want to call someone else briefly without losing your current call partner. Then you want to resume your conversation with your original call partner.
  • Page 40: Making A Conference Call

    Supplementary features Brokering between an enquiry call party and your call partner You are talking with an enquiry call party and have your original call partner on hold. You want to be able to switch back and forth between the two. In an enquiry call you can use the brokering function to switch back and forth between an enquiry call party and the party on hold.
  • Page 41: Transferring A Call Partner

    Supplementary features Transferring a call partner You want to put your call partner through to someone else. With the Enquiry function you can connect your call partner with someone else. You can connect internal and external users with one another. Enquiry You are making/taking a call: Press the...
  • Page 42: Parking A Call Partner

    You can retrieve your parked call party using Menu > Activated features > Take back. • The */# procedure for central parking can be found in the "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder. eud-1292/1.1 – R1.0 – 09.2011...
  • Page 43: Organising Absences From The Desk

    Supplementary features Organising absences from the desk This section explains the different options provided by your phone when you want to leave your desk. The Presence function lets you set your personal presence status quickly. It also tells you directly whether the user you want is reachable or absent without you having to call him.
  • Page 44 Supplementary features <Presence profile> To activate the presence profile: Select the profile you want and press the Select softkey. ➔ The profile is activated. Press the function key for<Presence>. <Presence profile> To deactivate the presence profile: Select another profile and press the Select softkey.
  • Page 45: Forwarding Calls (Call Forwarding)

    Supplementary features Forwarding calls (Call forwarding) You want to leave your desk. Calls for you are to be forwarded to a different destina- tion (phone, voice mail). With call forwarding you can forward incoming calls directly to a different destination. Notes: •...
  • Page 46 Supplementary features Forwarding a Call on No Reply (CFNR) You want calls that you receive on your phone to be forwarded to another destina- tion. Both your own phone and the other destination will then start ringing. The system configuration determines whether or not there is a ringing delay at the other destina- tion.
  • Page 47: Forwarding To Voice Mail

    "Configuring voice mail", page 85). For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on the Aastra document portal: www.aastra.com/docfinder. Notes: • A forwarding applies to all connected phones. • Only one forwarding variant at a time is possible.
  • Page 48: Forwarding To A Message

    Supplementary features Forwarding to a message You cannot be reached on your phone. You want any internal user who calls you to get a text message. The user hears the busy tone and obtains a text message on his display. Requirement: The internal user must have a phone capable of receiving text mes- sages.
  • Page 49: Functions For Special Situations

    Supplementary features Functions for special situations This section explains the different options provided by your phone to deal with special situations. Function selection for configurable key This section contains a list of all the functions you can store under a configurable key via the menu.
  • Page 50 Supplementary features Function Description In the user group incoming and internal calls are routed to a group of inter- User group nal destinations according to a preconfigured call distribution. If calls to a user group can only be answered by one user, the user in question can activate Home Alone on the user group.
  • Page 51: Deflect A Call During The Ringing Phase

    Supplementary features Deflect a call during the ringing phase You do not want to answer a call yourself but deflect it to another user. With the function Deflect you can deflect calls to an internal or external user or to the voice mail during the ringing phase.
  • Page 52: Listening To Voice Mail

    47. • To find out how to configure a voice mail, refer to the Chapter "Configuring voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra document portal: www.aastra.com/docfinder. eud-1292/1.1 – R1.0 – 09.2011...
  • Page 53: Send Text Messages

    Supplementary features Send text messages You want to send a written message to an internal user. You can send a text message to an internal user. The text message will appear on the person's display. Requirement: The internal user must have a phone capable of receiving text mes- sages.
  • Page 54: Picking Up A Call

    Supplementary features Read text messages Your display shows New message received from and the envelope symbol. The LED indicator is red-flashing. Show Show text message: Press the Show softkey. ➔ The display shows the sender and the date/time of the text message. Read Read text messages: Select the text message you want and press the...
  • Page 55: Making A Call On A Third-Party Phone

    "Changing the User PIN", page or use */# procedure *47 (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. eud-1292/1.1 – R1.0 – 09.2011...
  • Page 56: Tracking A Malicious Call

    "Configuring keys", page 87). You can also execute the function with a */# procedure (see "User’s Guide */# Proce- dures" on the Aastra document portal: www.aastra.com/docfinder). Before the call: Press the function key for <CLIR>. Notes: • CLIR works only with external calls.
  • Page 57: Activating Personal Call Routing

    Supplementary features Activating personal call routing You wan to specify which of your phone shall ring when you receive a call. If your system administrator has set up a phone number with several phones for you as well as the call routings, you can specify which of your phones shall signal a call by using the personal call routing.
  • Page 58 Supplementary features Activating ring alone You want to specify which of your phones shall ring acoustically when you receive a call. When your system administrator has set up a phone number with several phones, you can define on which phones a call shall acoustically be signalled using ring alone. When you have activated ring alone on a phone, the acoustic ringing tone is deacti- vated for all other phones ( ).
  • Page 59 Supplementary features Active room monitoring: As soon as the ambient noise level near the monitoring phone exceeds the config- ured level (noise sensitivity: Very low, Low, Medium, High) for more than 2 seconds, a call is immediately triggered to an internal or external destination number you have specified (destination phone).
  • Page 60 Supplementary features Passive room monitoring: You can also listen into the monitored room using a verification call. Call the monitor- ing phone from the destination phone. When the destination number is an external call number, CLIP may not be suppressed. The monitoring phone answers the call automatically and without acoustic signalling and sets up a one-way or two-way call connection depending on the settings.
  • Page 61: Free Seating

    Supplementary features Silent intrusion Silent intrusion is a variant of the Intrusion function and is used mainly in call centres. Another user can intrude on your active call and listen in to your conversation without you and your call party noticing. Unlike Intrusion you will receive neither a visual nor an acoustic signal.
  • Page 62 "Changing the User PIN", page or use */# procedure *47 (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. Free seating log out:...
  • Page 63: Setting Functions By Remote Control

    "Changing the User PIN", page or use */# procedure *47 (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). If you have forgotten your PIN, your system administrator can reset it to the default setting. eud-1292/1.1 – R1.0 – 09.2011...
  • Page 64: Personalizing Your Phone

    Personalizing your phone These sections explain how to adapt the phone’s basic settings to suit your per- sonal requirements. Configuring cordless phone functions..........65 Display settings.
  • Page 65: Configuring Cordless Phone Functions

    Personalizing your phone Configuring cordless phone functions This section explains the procedure for making settings on your cordless phone. Switching the cordless phone on/off You want to switch your phone on or off. Switching the phone off: Keep the End call key pressed down for approx. 2 seconds and answer the safety prompt.
  • Page 66: Locking Your Phone

    You can lock your phone with a PIN consisting of two to ten digits. You can change it via menu (see the Chapter "Changing the User PIN", page 78) or with the function code *47 (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). You can lock either just the configuration (Configuration...
  • Page 67: Unlocking Your Phone

    The phone is now locked; is displayed. ➔ To lock all your phones, execute function code *33* <PIN> # (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). Unlocking your phone You want to unlock your phone. You can use the PIN to unlock your phone. If you have forgotten your PIN, your system administrator can reset it to the default setting.
  • Page 68 Personalizing your phone Activating range alarm and system busy beep You want to set the system parameters with your cordless phone. Range alarm indicates that the connection between your phone and the system is weak. You can set the phone so that you receive a warning signal if you leave the cov- erage area •...
  • Page 69: Setting The Server Alarm

    Personalizing your phone Setting the server alarm Depending on the system’s settings, you can receive server alarms for specific situa- tions. These settings are made by your system administrator in the system. Contact your system administrator for more information. When the server alarms are activated in the system, you can select from the alarm sig- nalling as follows: Vibracall, Progressive ring tone,...
  • Page 70: Logging A Cordless Phone On/Off

    Personalizing your phone Logging a cordless phone on/off See (also) the Chapter "Managing communication systems", page 80. Linking the charging contact to direct call answer You want to choose whether to answer a call simply by lifting the phone out of its charging bay or whether you also need to press the Call key after lifting out the phone.
  • Page 71: Display Settings

    Personalizing your phone Display settings This section explains how to set display properties. Setting the display You want to optimise the display settings. You can activate or deactivate the following settings: • Font size (Font) • Colour scheme • Backlight: Brightness, Idle timeout (Duration how long the display backlight remains enabled after a keystroke),...
  • Page 72: Setting The Volume

    Personalizing your phone Setting the LED indicator You want the attention LED to inform you of any phone incidents. You can activate or deactivate the following settings: • Service: The phone is switched on. • Incoming call • Info • Appointment call: Function can only be set with a function code, see Chapter "*/#...
  • Page 73: Profile Settings

    Personalizing your phone Profile settings 6There are five different application profiles to adapt the phones to any given work situation, e.g. headset or conference mode. Setting up a profile All your phone’s ringing properties are stored in the profiles. There are 3 preset default profiles: Normal, Meeting, Charging bay.
  • Page 74 Personalizing your phone Modify Setting up a profile: 1. Scroll to the profile you want and press the Modify softkey. 2. Scroll to the setting you want and confirm your choice of setting with the Select softkey. ➔ The setting is stored. Note: To listen to all the ring properties use the Test softkey.
  • Page 75: Hands-Free And Headset Settings

    P e r s o n a l i z i n g y o u r p h o n e Hands-free and headset settings This section explains other ways in which you can make calls with your phone. Connecting a headset Connect your headset to the socket on the bottom left-hand side of your phone.
  • Page 76 Personalizing your phone Notes: • Only one Bluetooth connection at a time is possible. • To find out how to make phone calls with the headset, refer to the Chapter "Using headset", page 20. Press the navigation key to the right or the Menu softkey.
  • Page 77: General Settings

    Personalizing your phone General settings This section explains other settings you can make on your phone. Selecting the language The display text is not in the language you want. You can select a different language. The menu item under which you select your lan- guage is marked by an "*"...
  • Page 78 The new PIN is stored. Notes: • For each digit entered, the display shows an "*". • You can also change the PIN with */# procedure *47 (see "User’s Guide */# Procedures" on the Aastra document portal: www.aastra.com/docfinder). eud-1292/1.1 – R1.0 – 09.2011...
  • Page 79: Changing The Admin Pin

    Personalizing your phone Changing the Admin PIN You want for example to protect the alarm settings against unauthorized or uninten- tional changes. You can define and activate an Admin PIN. This means that, if the valid Admin PIN is not entered, you can only view the alarm settings and not modify them. As long as you have not defined the Admin PIN all alarm settings are freely accessible, without a PIN prompt.
  • Page 80: Managing Communication Systems

    Personalizing your phone Enter the display text for the idle state You want to change the text displayed by your phone in the idle state. In addition to the date and time you can enter a personal text for the text displayed in the idle state.
  • Page 81: Retrieving Information On Your Phone

    Personalizing your phone Registering to a new system: Press the softkey, enter AC code, and press the Save softkey. ➔ The phone searches for the system. Rename Renaming a system: Scroll to the system you want and press the Rename softkey.
  • Page 82: Protection Settings

    Personalizing your phone Protection settings This section explains how you can protect yourself against certain types of call. Activating protection against call types You want to protect yourself against certain types of calls. You can set the settings so that these functions are not allowed on your phone: Ask your system administrator whether these functions are enabled on the system.
  • Page 83: Managing Your Private Contacts

    Personalizing your phone Managing your private contacts This section explains how to manage your private contacts. Creating a new contact entry You want to store your own phone numbers. You can store your own phone numbers as private contacts. For each contact you have the possibility of making several call number entries (Busi- ness , Mobile , Private...
  • Page 84 Personalizing your phone Editing or deleting a contact You want to edit a call number which you have stored in your private contacts. Note: You cannot modify entries in other phone books. Press the navigation key down. The phone book is also available via the menu: Menu >...
  • Page 85: Configuring Voice Mail

    "Forwarding to voice mail", page 48. • For further information on voice mail efer to the Chapter "Listening to voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra doc- ument portal: www.aastra.com/docfinder. eud-1292/1.1 – R1.0 – 09.2011...
  • Page 86: Configure Presence

    Personalizing your phone Configure presence You can to control your current presence status (see Chapter "Presence state", page 43). You have a choice of 5 presence profiles for controlling your presence status. For each of these presence profiles you can make the following settings: •...
  • Page 87: Configuring Keys

    Personalizing your phone Configuring keys This section explains how to assign phone numbers and functions to a config- urable key. Available keys You can store phone numbers and functions on 3 different types of keys: • on a sidekey – retrievable in the idle position only; •...
  • Page 88 Personalizing your phone Modify Modify a key assignment: Select the key you want and press the Modify softkey. Make the changes and confirm with the Save softkey. ➔ The allocated function is stored. Delete Deleting a key assignment: Select the key you want and confirm with the Delete softkey.
  • Page 89: Formulating Functions

    Personalizing your phone Formulating functions This section explains how to activate an individual function, for example call for- warding, using function commands and how to assign it to a key. Function commands You can use function commands to define a function to suit your personal require- ments.
  • Page 90 • Text mode has to be activated before you can enter function commands. • Functions that are not available via the menu can be activated using */# pro- cedures (see "User’s Guide */# Procedures" on the Aastra document portal www.aastra.com/docfinder).
  • Page 91: Alarm

    Alarm These sections explain how to adapt the phone’s alarm settings to use in an emergency situation. Alarm functions ..............92 Using the no-movement, man-down and escape alarm .
  • Page 92: Alarm Functions

    Alarm Alarm functions General Information Alarm trigger Your phone is equipped with the following alarm triggers: • SOS key to manually trigger an alarm ("Triggering an alarm manually", page 103) • Automatic, configurable man-down alarm • Automatic, configurable no-movement alarm •...
  • Page 93 Alarm Operation on an alarm system without event transmission and monitoring When a phone is operated on an alarm system without event transmission and moni- toring, again only two types of alarm triggers can be differentiated: • Manual trigger using the SOS key •...
  • Page 94 Alarm Operation on an alarm system with event transmission and moni- toring When a phone is operated on an alarm system with event transmission and monitor- ing, a separate alarm message is sent to the alarm system for each type of alarm trig- ger: •...
  • Page 95 Alarm Call predialling during an alarm: Your system administrator can store special alarm response possibilities under your Call Key (e. g. call a number or execute a */#-function). As soon as an alarm reaches your phone, you can answer it by pressing the Call Key. To make a normal call, you can temporarily deactivate the function using the Correction key.
  • Page 96: Using The No-Movement, Man-Down And Escape Alarm

    Alarm Using the no-movement, man-down and escape alarm No-movement, man-down and escape alarm You are in an emergency situation and are no longer able to trigger an alarm yourself. Your phone is able to detect the following alarm situations: • The Man-down alarm constantly checks the position of the phone.
  • Page 97 Alarm Trigger procedure Alarm message sequence Signalling on the phone User interaction Detection phase: The phone detects an alarm sit- No signalling No interaction uation. The detection duration starts to run (see Detection duration setting). Pre-alarm phase: The phone signals a pre-alarm. •...
  • Page 98 Alarm Response times You can set the following response times (hh:mm:ss): Detection duration: As soon as the phone detects an alarm situation, the Detection duration starts to run. An alarm is only triggered when the detection duration has completely expired and the alarm status has constantly occurred during this time.
  • Page 99 Alarm Cancel No-movement, man-down and escape alarm was triggered: Press the Cancel softkey or any key. ➔ The pre-alarm on the phone is stopped. Temporarily deactivating no-movement, man-down and escape alarm You want to deactivate the man-down, no-movement or escape alarm temporarily, for instance during a work break.
  • Page 100: Configuring The No-Movement, Man-Down And Escape Alarm

    Alarm Configuring the no-movement, man-down and escape alarm Configuring the no-movement, man-down and escape alarm You want to activate/deactivate the man-down, no-movement or escape alarm. You can activate/deactivate the man-down, no-movement or escape alarm independ- ently of each other and set the Detection duration Sensitivity (see chapter...
  • Page 101: Setting The Alarm Delay

    Alarm Setting the alarm delay You set the alarm delay for the man-down, no-movement or escape alarm together: Press the navigation key to the right or the Menu softkey. Settings Scroll to Settings and press the Select softkey. Sensor alarm Scroll to Sensor alarm and press the...
  • Page 102: Setting The Alarm Signalling

    Alarm Setting the alarm signalling You want to adapt the way in which your phone signals pre-alarms and alarms. When the phone triggers an alarm, a pre-alarm sounds locally on the phone, after that the phone sends an alarm message to the alarm system. The alarm is then subse- quently processed by the alarm system.
  • Page 103: Triggering An Alarm Manually

    Alarm Triggering an alarm manually You are in an emergency situation and want to trigger an alarm. By pressing the SOS key on the top of the housing you can trigger an alarm, providing the phone is switched on. Press the SOS key on the top of the housing. ➔...
  • Page 104: Locking The Alarm Settings

    Alarm Locking the alarm settings You want to protect the alarm settings against unauthorized or unintentional changes. You can define and activate an Admin PIN (see chapter "Changing the Admin PIN", page 79). This means that, if the valid Admin PIN is not entered, you can only view the alarm settings and not modify them.
  • Page 105 Alarm Testing the alarm function You can trigger a predefined test alarm to check whether the phone signals the alarms to the alarm system and whether the system recognises the alarm signals and processes them. This function is only available in alarm serve mode. Contact your system administrator for more information.
  • Page 106: Installation And First-Time Operation

    Installation and first-time operation These sections explain the setup options available with your phone. Equipment provided ..............107 Options .
  • Page 107: Equipment Provided

    Installation and first-time operation Equipment provided Charging bay and plug-in power Cordless phone Battery supply unit with country-spe- cific adapters Quick User's Guide and safety Screwed-on belt information Options Power battery Carry strap Power battery cover eud-1292/1.1 – R1.0 – 09.2011...
  • Page 108: Connecting A Cordless Phone

    Installation and first-time operation Connecting a cordless phone Connecting the charging bay Before connecting the charging bay, you must remove the two lateral guides in the charging bay. They are easy to lift on the inside edge using a fingernail or a paper clip. You can remove these plastic guides by pushing a suitable screwdriver into the slits on the bottom of the charger.
  • Page 109: Battery

    Installation and first-time operation Battery Take also note of the safety information on handling the battery set out in Chap- "Dealing with batteries", page 10. Inserting the battery 1. Undo the two screws on the back of the phone with a suitable tool (e.g. coin) and remove the cover.
  • Page 110: Carry Strap

    Installation and first-time operation Carry strap Securing the carry strap A carry strap with attachment is optionally available. To attach the holder, replace the screwed-on belt clip by the carrying strap attachment. Carry straps are optionally available. USB and external charging socket Mini USB connection There is a mini USB socket (2.0) in the bottom right-hand corner.
  • Page 111: Logging Your Phone On

    Installation and first-time operation Logging your phone on Registering your phone on the system Your system administrator has to prepare the system before you can log on your phone. Your phone can be operated on a maximum of 4 different communication systems. To do so, it must be registered on each system.
  • Page 112: Further Information

    Further information The following sections contain more useful information about your phone. Troubleshooting..............113 Technical data.
  • Page 113: Troubleshooting

    Further information Troubleshooting This section contains a few tips on how to operate your phone if you encounter any problems. Malfunctions Display reads: "System overload" At the moment no connection can be set up via the current system base. The phone is trying to set up a better radio connection with the same or a different system base.
  • Page 114: Technical Data

    Further information Technical data Operation Standards DECT, GAP DECT encryption supported Frequency range 1880 MHz up to 1900 MHz Transmitted power 10 mW (average power per channel) Range • up to 300 m outdoors • up to 50 m in indoors Interfaces Headset 2,5 mm jack and Bluetooth...
  • Page 115 Further information Ambient conditions Operating temperature 5° C to 40° C Storage temperature -5° C to +45° C Class of protection IP 65 (dust and water-jet proof ) Noise Ambient noise filter for loud environments Hands-free operation Full-duplex hands-free operation Dimensions, weight and surface finish Cordless phone with battery Length x Width x Depth: 135 x 53 x 22.5 mm...
  • Page 116: Index

    Index Symbols triggering manually ..........103 Alphasearch ..............30 */# Procedures ..............90 Ambient conditions ........... 115 Ambient conditions (Safety information) ....9 Announcement Accessories (Safety information) ......10 Protection setting ...........82 Activate profile ...............74 Announcement: Activate/deactivate function........26 receiving ..............37 Adjusting the volume ...........72 starting ................37 Alarm cancellation delay ..........98 Answering a call .............17...
  • Page 117 Callback: Disclaimer ................. 13 answering ..............35 Display ................71 requesting ..............34 Display: Changing the PIN (Admin PIN) .........79 Radio link quality ............6 Changing the PIN (User PIN) ........78 Symbols .................6 Charges ................17 Disposal (Safety information) ........10 Charging socket, external ........110 Do not disturb Charging the battery ..........
  • Page 118 Inserting the battery ..........109 One number user concept .........12 Installation ..............106 Operating elements ............2 Interfaces ............... 114 Operation ..............114 Intrusion Options for equipment provided ......107 Protection setting ...........82 Organizing absence ............43 Key block ................4 Parking a call partner ............42 Key legend ................
  • Page 119 Selecting the language ..........77 Text mode ................ 23 Sensitivity .................98 Third-party phone ............55 Set the ringing volume ..........72 Tracking a malicious call ..........56 Setting the display ............71 Trademarks ..............13 Setting the server alarm ..........69 Transferring a call number from Setting up a profile ............73 the call list to the private contacts ......
  • Page 120 Declaration of Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive 1999/5/EC. • all our products are manufactured in conformity with RoHS and WEEE (2002/95/EC and 2002/96/EC).

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