Avaya Equinox Manual page 28

Streaming and recording server

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Installing the new streaming and recording server

Service and repair of consumable accessories and cables are not covered under maintenance.

Customers must purchase these items.

• Avaya strongly recommends that all servers are protected with an Uninterruptable Power

Supply for power surge and interruption protection. Avaya is not responsible for servers

damaged by power surges, brown outs, or black outs.

• Substitution of a DC power supply in a server must be approved by the Application Product

Manager before any substitution is made. If there is a significant demand for a turnkey solution

with a DC power supply, an Avaya GRIP (Global Requirements Integration Process) request

must be submitted. Partners registered to use this process can submit a GRIP request at

https://portal.avaya.com/apps/grip/partner.asp. Avaya Associates may assist and can find

information about this process at

made for the Avaya application product, not the server model. The decision on whether to

include a turnkey offer with a DC power supply is the responsibility of each Avaya application

Product Manager. The name of the Product Managers for each application is at the bottom of

the application page on the Avaya Global Sales portal.

• Low-end capacity servers do not have RAID batteries.

• Product labels on the servers themselves have the 9-digit base server codes and a base server

description for Avaya Services to service and support. These 9-digit codes differ from the 6-

digit orderable codes under which servers are ordered. On every server package, there is a

Packing Label and a Hierarchy Label. The Hierarchy Label itemizes the stock list in the box of

the 6-digit orderable code and Avaya recommends retaining them for reference.

• Quality assurance - product integrity testing and environmental international restrictions were

completed by Dell and verified with Avaya using Design for Environmental Checklists. The list

includes: batteries, printed wiring boards, plastic parts, product packaging, RoHS, green

requirements, and energy efficiency.

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