Avaya S8400 Installing & Configuring
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Avaya S8400 Installing & Configuring

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Installing and Configuring the
Avaya S8400 Server
Release 5.0
03-300678
Release 5.0
January 2008
Issue 3

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Summary of Contents for Avaya S8400

  • Page 1 Installing and Configuring the Avaya S8400 Server Release 5.0 03-300678 Release 5.0 January 2008 Issue 3...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone...

  • Page 3: Table Of Contents

    Configuring Telnet for Windows 2000 and Windows XP ....Installing Avaya Communication Manager .....
  • Page 4 Performing the manual configuration ..... . Avaya Installation Wizard ......
  • Page 5 Troubleshooting the installation of the license file and the Avaya authentication file ......
  • Page 6 Contents Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 7: Chapter 1: Introduction

    Use these procedures to install Avaya Communication Manager and configure a new Avaya S8400 Server and the associated components. To configure the server, use the Avaya Installation Wizard. To configure gateways and other hardware components, use the following two administration interfaces:...

  • Page 8: How To Use Avaya Installation Documents

    How to use Avaya installation documents Use this document as a guide to install and configure Avaya servers. For information about a particular task, use the index or the table of contents to locate the page on which the information is described.

  • Page 9: Pre-Installation Requirements

    Ensure that the screws that come with the racks are present. If you use a rack cabinet, ensure that the cabinet has adequate ventilation. Verify that the rail kit to support the server is available to install (S8400 installed in a G650 carrier only).

  • Page 10: Equipment Specifications

    Verify that the customer-provided AC power to the rack is from a nonswitched outlet. Equipment specifications The control network components of the S8400 Server consist of a G650 Media Gateway with a TN8400AP circuit pack that is installed in slot 2, a TN8412AP (SIPI) that is installed in slot1, and one UPS.

  • Page 11: About Server Port Connections

    The following section explains how to connect the Ethernet ports on the back of the server. Ethernet ports All Ethernet ports on the backplane I/O adapter of the S8400 Server can connect to the customer LAN. For control and adjunct connectivity, the S8400 Server supports the internal Processor Ethernet (PE) or separate C-LAN.
  • Page 12 Figure 1: Server cable adapter addp84bk LAO 112905 Figure notes: 1. USB modem connector 4. Not used 2. Connection to the TN8412AP circuit pack 5. Not used 3. Connection to the LAN Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 13: Ethernet Connectivity With The Tn8412Ap Circuit Pack

    ETH-D Ethernet connectivity with the TN8412AP circuit pack The S8400 Server supports connectivity with the TN8412AP (SIPI) circuit pack. This interface is for control signaling only. No bearer traffic is carried over this connection. The physical connection between the TN8412AP and the TN8400 circuit packs is made by...
  • Page 14 14 shows the IPSI-2 cable adapter for the S8412AP SIPI circuit pack. Figure 2: IPSI-2 cable adapter addpipsi LAO 112905 Figure notes: 1. D9 connector 2. RJ45 for connection to the TN8400 or LAN Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 15 0 0 b 1 0 /1 h2dp650b LAO 121605 Figure notes: 1. Server cable adapter on the TN8400AP 2. IPSI-2 cable adapter on the TN8412AP Server circuit pack SIPI circuit pack Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 16: Services Access Port

    Chapter 1: Introduction Services access port The S8400 Server has one port for Services access. This port is off the Maintenance Processor. Use this port to access the MPC and the server on the S8400AP circuit pack by way of the Services laptop computer.
  • Page 17 Modem dial-in PPP>Telnet Modem IP 5023 Access to the SAT on the server address Modem dial-in PPP>SSH Modem IP 5022 Secure access to the SAT on the address server 2 of 2 Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 18: About Modem Connections

    You set the modem options when you configure the server. You do not set options on the modems themselves. About media gateways In a new installation, the S8400 Server is installed only in the Avaya G650 Media Gateway. In a migration, the server is installed only in the following Avaya Media Gateways: G600 CMC1 The servers also work with Avaya G150, G250, G350, G450 and G700 Media Gateways.

  • Page 19: About Ssh

    SSH provides secure encrypted communications between two untrusted hosts over an insecure network. Avaya strongly recommends that you use SSH instead of Telnet for most interactive connections to the Avaya servers and other devices on a customer network.
  • Page 20 SSH to access the servers after Communication Manager software Release 4.0 or later is installed. A Maintenance Processor Complex (MPC), which is used with the S8400 Server A TN2312BP IPSI that is running firmware version 20 or higher...

  • Page 21: Chapter 2: Snmp Configuration

    After you install and connect the control network equipment, you must configure the SNMP modules in each Avaya-supplied UPS to send alarms or traps to the servers. This process requires that you also configure the SNMP subagent in the Avaya-supplied Ethernet switch.

  • Page 22: Prerequisites For Configuring The Snmp Module

    SECURITY ALERT: values of Public and Private, respectively. These community name strings function as passwords for their respective SNMP operation. Avaya recommends that you change these community name strings to something other than the default values. If you leave the defaults in place, a serious security issue can result.

  • Page 23: Administering The Snmp Module

    Avaya Ethernet switch. Setting selected traps (alarming) The default is to set all traps, which can result in large log entries. To avoid this problem, Avaya recommends that you set only the following traps: UPS on Battery—Indicates an AC power failure. Based on the level of battery reserve, a shutdown is pending.
  • Page 24 Chapter 2: SNMP configuration Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 25: Chapter 3: Communication Manager Installation

    A new server comes with a blank hard disk drive and a blank solid state disk (SSD). Use the bootable software distribution CD-ROM to install the Linux operating system and Avaya Communication Manager. This chapter covers the following tasks:...

  • Page 26: Connecting The Cd/Dvd-Rom Drive To The Server

    USB 2.0 readers draw more power than the standard USP ports that are available on the S8400 Servers can supply. To compensate for this shortfall, the Digistor drive contains an internal Lithium ION battery that makes up the current difference between what the USB port can provide and what the drive requires.

  • Page 27: Applying Power To The Server

    Causes return key to send CR. 5. Type q and press Enter to exit the telnet session. Installing Avaya Communication Manager Use a Telnet session to access the information on the CD-ROM. Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 28 7. You must remove the CD-ROM from the drive at this time. When the server is ready to reboot, the drawer of the CD-ROM drive opens. The reboot can take up to 3 minutes. The Telnet session drops automatically when the reboot starts. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 29: Chapter 4: Server Configuration

    Opening the Maintenance Web Interface Chapter 4: Server configuration After you install the Communication Manager software, you must use the Avaya Installation Wizard to configure the server. This section covers the following tasks: Copying files to the server on page 29...

  • Page 30: Creating A Super-User Login

    9. Skip the Lock this account and Date on which account is disabled-blank to ignore fields. 10. In the Select type of authentication section: Choose Password. Note: Do not lock the account or set the password to be disabled. Note: Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 31: Methods Of Configuring A Server

    Configuring the server manually on page 31 using Integrated Management Maintenance Web Pages 2. The Avaya Installation Wizard with the Electronic Pre-installation Worksheet (EPW) 3. The Avaya Installation Wizard interactively Configuring the server manually Setting the date, time, and time zone...

  • Page 32: Maintenance Web Pages Configuration Screens

    Configure MPC The following describes each of the configuration pages: Set Identities — Use this page to assign Avaya server host names and to assign server functions to a physical Ethernet interface. The options are pre populated with defaults, but should be changed as needed for the customer’s configuration.

  • Page 33: Ethernet Interface Assignments

    Methods of Configuring a server Set Modem Interface — Use this page to enable Avaya services or another trouble-tracking service to monitor the Avaya server for alarms. Technical-support representatives can dial in to this interface to fix problems as they occur.

  • Page 34: Avaya Installation Wizard

    31 or click on the Help button at the bottom of each page. CAUTION: If the S8400 is hosting an IA 770 AUDIX Messaging Application with Digital CAUTION: Networking, the name must be 10 characters or less. 6. When you complete all the fields, click Continue on the Update System page. The Update System page displays each configuration task as it completes it.

  • Page 35: Running The Avaya Installation Wizard

    You might need to update the MPC firmware if the most current version is not installed. Information about the versions that require updates should be included in your project planning information. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 36: Verifying The Server Connection To The Customer Lan (If Provided)

    Chapter 4: Server configuration For how to update MPC software, see Maintenance Procedures for Avaya Communications Manager 4.0, Media Gateways and Servers. 1. Check the firmware version: a. Use SSH to access the server and log in. b. Type sampcmd samp-update status and press Enter.

  • Page 37: Configuring The Modem

    8. Click Close Window. Enabling firewall settings For the server to receive SNMP traps from the UPS and the Avaya Ethernet switch, you must enable the snmptrap,162/udp port. The default is disabled. 1. From the Maintenance Web Interface, under Security, click Firewall.

  • Page 38: Enabling Network Time Servers

    Internet. To use a network time server, the NTP service must be enabled. The Avaya Installation Wizard prompts you to enable the NTP service. If you do not use the Installation Wizard, use the Configure Server function on the Maintenance Web Interface to configure the network time servers.

  • Page 39: Release The Server

    If the customer will be using the optional IA 770 messaging software, a number of administration tasks must be performed to allow IA 770 embedded messaging to work. For detailed information on these tasks, see Avaya IA 770 INTUITY AUDIX Messaging Application: Administering Communication Manager Servers to Work with IA 770.
  • Page 40 Chapter 4: Server configuration Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 41: Chapter 5: Ip Interface Translations

    For Communication Manager terminal emulation, use a program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration to issue SAT commands. To administer some of the features in the latest release of Avaya Communication Manager, you must use the latest version of Avaya Site Administration.

  • Page 42: Adding Media Gateways

    Cabinet Type: expansion-portnetwork Number of Portnetworks: 1 Survivable Remote EPN? n Location: 1 IP Network Region:1 Cabinet Holdover: A-carrier-only Room: Floor: Building: CARRIER DESCRIPTION Carrier Carrier Type Number not-used not-used not-used G650-port G650-port Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 43: Enabling The Sipi

    6. Press Enter to save the changes. Adding the SIPI to the system 1. Use the IP Server Interface Administration - Port Network SAT screen to add a SIPI. Type add ipserver-interface PNnumber and press Enter. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 44: Setting The Alarm Activation Level

    3. Submit the screen to save the changes. Saving translations To save the translations to the hard disk drive, at the SAT, type save translation and press Enter. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 45: Chapter 6: Ip Interface Configuration

    45. Programming the SIPI for static addressing You administer the static IP address for the circuit pack directly through the Ethernet port connection on the faceplate. See Figure Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 46 4. To log into the SIPI, use SSH and the IP address 192.11.13.6. For information on how to use SSH, see Accessing the command line interface of the server with SSH on page 69. Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 47 12. If a default gateway is used, enter the gateway IP address with set control gateway gatewayaddr, where gatewayaddr is the customer-provided IP address for their gateway. 13. Type quit and press Enter to save the changes and exit the SIPI session. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 48: Setting The Vlan And Diffserv Parameters

    7. Disconnect the laptop from the SIPI faceplate. 8. Check the LED on the SIPI faceplate. Verify that the display shows the letters I and P and a filled-in V at the bottom. (See Figure Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 49: Verifying Connectivity To The Server

    1. Open the Maintenance Web Interface and log in as craft. 2. Under Diagnostics, click Ping and select All IPSIs, UPS(s) to verify connectivity to these units. 3. Click Execute Ping. 4. Verify that all endpoints respond correctly. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 50: Verifying That The Sipi Is Translated

    3. Verify the firmware release for the SIPI. 4. If an upgrade is required, follow the procedures in Firmware Download Procedures at the Download Center on the Avaya Support web site. Enabling control of the SIPI 1. Ensure that the SIPI has the current firmware.

  • Page 51: Chapter 7: Postinstallation Administration

    2. To view all the administered circuit packs in the system, type list configuration all and press Enter. IPSI For more information, see your planning documents and check the administration status on the following items: list station list trunk-group list hunt-group Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 52: Setting Rules For Daylight Savings Time

    Locations screen or the Date and Time screens. 3. When you finish, submit the screen to save the changes. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 53: Setting Locations (If Necessary)

    X). The location of a network region is defined on the SAT ip-network-region form (change ip-network-region X). The Location field in the ip-network-region form is part of the association to the daylight-savings-rule by which a IP phone behaves. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 54: Verifying The Date And The Time (Main Server Only)

    0 if this server is in a location that does not use daylight savings time 1-15 use an administered rule. The rule is administered using the SAT command daylight-savings-rules. For more information on the daylight-savings-rules, see Setting rules for daylight savings time on page 52. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 55: Clearing And Resolving Alarms

    2. Type almsnmpconf -d ipaddress -c communityname and press Enter, where ipaddress is the trap receiver address for the SSG device and communityname is the community string name that the SSG device requires. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 56: Backing Up Files To The Compact Flash Media

    6. Log off. Backing up files to the compact flash media Note: Avaya requires the use of industrial grade compact flash media. Note: 1. Insert the compact flash media into the compact flash slot on the server faceplate. 2. On the Maintenance Web Interface, under Data Backup/Restore, click Backup Now.
  • Page 57 Before leaving the site - 162/udp must be enabled to receive SNMP traps from the UPS and the Avaya Ethernet switch Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 58 Chapter 7: Postinstallation administration Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 59: Chapter 8: Installation Verification

    Important: before you run this test. 1. On a SAT command line, type test license and press Enter. 2. Verify that the Test Results screen shows PASS in the Results column. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 60: Additional Server Led Information

    Chapter 8: Installation verification Additional server LED information For more information on server LEDs, see Maintenance Procedures for Avaya Communication Manager, Media Gateways and Servers, 03-300432. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 61: Tn8400Ap Server Leds

    10. Compact flash slot 5. Not used 11. USB port for the USB CD-ROM drive 6. Services Ethernet link status LED 12. Application Up/Test LED 7. Removal latch 13. Server active LED Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 62: Faceplate Interfaces

    Communication Manager Processor is loaded and running. - Is Off during a power-on reset or when the system is shutting down. - Flashes when a diagnostic test or self test is running. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 63: Led Descriptions

    SIPI 1. The Communication Manager Processor complex is running with its operating system. 2. The LED is on when on-board hardware or software detects an S8400 failure or during a reboot of the Communication Manager Processor. 3. The Maintenance Processor turns on the S8400 circuit pack failure LED when the Maintenance Processor detects that the Communication Manager Processor is booting.

  • Page 64: Ups Leds

    Figure notes: 1. Normal mode indicator 5. Off button 2. Battery mode indicator 6. On button 3. Bypass mode indicator 7. Bar graph indicators 4. Test/Alarm reset button 8. Alarm indicators Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 65: Tn8412Ap Sipi Leds

    (Figure 8: TN8412AP SIPI circuit pack faceplate (graphic shows IPSI) on page 66) A programmable LED display, which indicates: - The type of IPSI IP address. For a static address, the display shows I P - Connectivity Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 66 7. Network control RJ45 connector 3. Amber LED 8. Four-character LED display 4. Yellow LED (tone clock status) 9. Pushbutton switch 5. Emergency transfer LED 10. Slot for the maintenance cable Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 67 TN8412AP SIPI LEDs Figure 9: SIPI LED display for a static IP address Figure notes: 1. The SIPI has a static IP 2. The SIPI has connectivity and an IP address. address. Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 68 Chapter 8: Installation verification Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 69: Appendix A: Server Access

    Services port, you must configure the computer for the network connection. If the S8400 is connected to the local LAN, it is also possible to log into the server using the local LAN.
  • Page 70 Appendix A: Server access Note: Many Avaya products support access with SSH. However, Avaya does not Note: provide support for third-party clients that are used for SSH access. Problems with an SSH client, including PuTTY, are the responsibility of the user or the SSH client vendor.

  • Page 71: Connecting To The Server Directly

    Subnetwork mask: 255.255.255.252 For specific information, see Configuring the network for Windows 2000 and XP page 76. Once you connect, use a terminal emulation program or a Web browser to administer the server. Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 72 Appendix A: Server access Figure 10: Services laptop computer connected directly to the S8400 Server cadl8400 LAO 113005 Figure notes: 1. Services laptop computer 3. NIC adapter cable (if necessary) 2. Network interface card (NIC) 4. Black CAT5 cross-over cable...

  • Page 73: Connecting To The Server Remotely Over The Network

    Connecting to the server remotely over a modem Note: Remote access over a modem is for Avaya services support access only and not Note: for routine administration. Because the server uses the same modem line to report alarms, the server cannot report new alarms while the line is in use.

  • Page 74: Accessing The Maintenance Web Interface

    Over the customer network with MS Internet Explorer 5.5 or 6.0. Directly to the Services port on the server. For more information, see Services laptop computer connected directly to the S8400 Server on page 72. To access the Maintenance Web Interface, you must first bypass any proxy servers.

  • Page 75: Using The Sat Command Line Prompt

    RFA and is obtained from ASG Conversant at 1-800-248-1234 or 1-720-444-5557. Customers can set up their own logins to access Avaya servers. You must have superuser permission to create or change logins and passwords. NOTE: do not start login IDs with a number.

  • Page 76: Configuring The Network For Windows 2000 And Xp

    8. Click Advanced at the bottom of the dialog box to display the Advanced TCP/IP Settings dialog box. 9. Click the DNS tab. Ensure no DNS server is administered. The address field should be blank. 10. Click OK, OK, and Close to close all the windows. Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 77: Setting The Browser Options For Internet Explorer 6.0

    If the IP addresses have the first or first and second octets the same, you can shorten the addresses to xxx.xxx.* (example, 135.9.*). 5. Click OK to close each dialog box. Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 78 Appendix A: Server access Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 79: Appendix B: Installation Troubleshooting

    Troubleshooting the installation of the server hardware on page 79 Troubleshooting the configuration of the server hardware on page 80 Troubleshooting the installation of the license file and the Avaya authentication file page 82 Troubleshooting the installation of the server hardware Problem...

  • Page 80: Troubleshooting The Configuration Of The Server Hardware

    Ensure that you are using the correct login and password. Cannot ping out to Ensure that in the LAN security settings “output from server” for the customer network icmp is enabled. 1 of 2 Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 81 The SIPI is not connected to the Ethernet switch or the network. SIPI LED Connect a cross-over cable between the RJ45 SIPI adapter and Eth-A on the S8400 adapter, or connect the cable to the bottom port on the faceplate and to the Ethernet switch or the customer network.

  • Page 82: Troubleshooting The Installation Of The License File And The Avaya Authentication File

    1 and press Enter to reset the 30-minute clock. ASG does not work Re-install the Avaya authentication files. Cannot install the authentication Administer a super-user login on the active server. file Installing and Configuring the Avaya S8400 Server January 2008...

  • Page 83: Index

    ... customer network, connecting to IP interface information ....adding to translations Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 84 ....troubleshooting, server installation applying power ....configuring Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 85 ... . . VLAN parameters, setting ....Wizard, installation Installing and Configuring the Avaya S8400 Server January 2008...
  • Page 86 Index Installing and Configuring the Avaya S8400 Server January 2008...

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