Xerox WorkCentre 5020 Service Documentation page 32

Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Error Name
Drum CRUM comm. Error
Explanation
The AIOC PWB is unable to communicate with the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
• [09-02] Drum Cartridge
Check Items
• Turn the power OFF then ON.
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
J7-1
4.1) (REP 4.1.1).
– Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)
– Wire between Drum Cartridge P610-3 and AIOC PWB J402-4
– Wire between Drum Cartridge P610-2 and AIOC PWB J402-5
– Wire between Drum Cartridge P610-5 and AIOC PWB J402-2
– Wire between Drum Cartridge P610-4 and AIOC PWB J402-3
– Wire between Drum Cartridge P610-1 and AIOC PWB J402-6
• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Drum CRUM Market Identity Mismatch
Explanation
The AIOC PWB has detected that the Drum CRUM destination does not match.
J7-2
Check Items
• Turn the power OFF then ON.
• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Error Name
Drum CRUM ID error
Explanation
• The AIOC PWB has detected that the Drum CRUM ID is incorrect.
J7-3
Check Items
• Turn the power OFF then ON.
• Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Error Name
EPC Memory Full
Explanation
• During a copy job in Collate Mode, the EPC memory is full.
N1-1
• Or, the machine has reached a state where it is unable to scan in any more documents.
Check Items
Press the [Stop] button on the Control Panel.
Status Indicator RAPS
July, 2007
2-20
Record in
Error Log RAP BSD
CH9.2
O -
Figure 2
CH9.2
O -
Figure 2
CH9.2
O -
Figure 2
O - -
Initial Issue
WorkCentre 5020