Xerox WorkCentre 5020 Service Documentation page 30

Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Error Name
• MCU-STM comm. error
Explanation
A communication failure has occurred between the MCU and the Tray Module.
H9-7
Check Items
• Turn the power OFF then ON.
• Check for any open circuit or short circuit between the STM connectors.
• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Copy Counter Full
Explanation
L9-0
The user that is logged in has reached the allotted copy limit in the Account Mode.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Toner Cartridge was PRENEAR empty
Explanation
The toner cartridge is low.
Check Items
J1-0
• Refill the toner.
• Foreign matter on the sensor.
• Check that the Toner Empty Sensor and the LVPS J509-1-4 ( P/J509) pins are connected securely with good electrical contact. If there is no
problem, replace the Toner Empty Sensor (PL 4.2).
• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Name
Toner Empty
Explanation
The Toner Cartridge is empty.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[09-07] Toner Empty Sensor
J1-2
Check Items
• Refill the toner.
• Foreign matter on the sensor.
• Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is
no problem, replace the Toner Empty Sensor (PL 4.2).
• Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Status Indicator RAPS
July, 2007
2-18
Record in
Error Log RAP BSD
CH3.1
O -
Figure 1
CH3.2
X -
Figure 2
X - -
CH9.2
O -
Figure 2
Initial Issue
WorkCentre 5020