Xerox WorkCentre 5020 Service Documentation page 23

Error
Code Error Name/Explanation/I/O Diagnostic Codes/Check Items
Error Name
Tray1 Paper Size Mismatch
Explanation
• Paper that is different from the one in the Tray Settings is detected when feeding.
C5-1
• Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job.
Check Items
• Press the [Stop] button on the Control Panel.
• Change the paper size of Tray 1 to the one specified by the job.
Error Name
No paper in the selected paper tray (Tray2)
Explanation
• No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job.
• No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for the job).
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[07-08] STM No Paper Sensor
Check Items
• Press the [Stop] button on the Control Panel.
C6-0
• Load the correct paper into the STM.
• STM No Paper Sensor dirty and Sensor Actuator deformed or damaged.
• Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM No Paper Sen-
sor (PL 11.7) (REP 11.7.1).
– Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542)
– Wire between STM No Paper Sensor J171-2 and STM PWB J542-4
– Wire between STM No Paper Sensor J171-1 and STM PWB J542-5
• Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Name
Tray2 Paper Size Mismatch
Explanation
• Paper that is different from the one in the Tray Settings is detected when feeding.
C6-1
• Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print job.
Check Items
• Press the [Stop] button on the Control Panel.
• Change the paper size of STM to the one specified by the job.
Error Name
MSI Paper Size Mismatch
Explanation
• Paper that is different from the one in the Tray Settings is detected when feeding.
C7-1
• Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job.
Check Items
• Press the [Stop] button on the Control Panel.
• Change the paper size of Bypass to the one specified by the job.
Initial Issue
WorkCentre 5020
July, 2007
2-11
Record in
Error Log RAP BSD
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CH7.2
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Figure 2
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Status Indicator RAPS