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Troubleshooting
II.
OBTAIN THE WL CALIBRATION FILE FOR THE INSTRUMENT
The WL calibration files are maintained in the manufacturing facility in Rochester, NY, USA. Contact the
Technical Support Department using the Phone, FAX, or e-mail addresses which appear elsewhere within
this manual. The file can be sent on 3.5 " floppy disc or through e-mail.
A PC with a serial port and data cable available from which the data can be downloaded to the
GENESYS 20 is required. The GENESYS 20 uses a 9-pin DCE protocol communications port. This
means that a "straight through" cable is required to communicate with most computers.
Technical Support will need the following information:
III.
LOADING THE GENESYS 20 WAVELENGTH CALIBRATION TABLE
1.
Install the interface cable between the male 9 pin connector on the GENESYS 20 and the computer's Com 1
port using a female 9 pin to female 9 pin straight cable ( 336042) or a female 9 to female 25 pin cable
(336041).
2.
Power on the GENESYS 20 and the computer.
3.
Ensure the RS232 setup on the GENESYS 20 is set up correctly by following these steps:
a.
Press the Utility key.
b.
Use the down arrow key until you see the RS232 Setup option on the display. To change any of
the settings of the RS232 setup, press CHANGE, then use the up or down arrow keys until you get
the correct setting and then press ACCEPT.
c.
Set Baud Rate for 9600
d.
Set Data Bits for 8
e.
Set Parity for None
f.
Set Stop Bits for 1
g.
Set Handshake for CTS/RTS
h.
Set Terminator for CR+LF
I.
Press the ESC key to go back to the normal menu
4.
On the computer, go to the DOS prompt.
A Contact person's name
Catalog number AND Serial number of the defective instrument
Phone / FAX number
Shipping Address
AND
OR
e-mail address
4 - 12
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Table of Contents
Troubleshooting
