Mitel 6865 SIP User Manual page 46

Phoning
user. The recordings are made and backed up only as wave files in your
individual e-mail boxes. You can find a call recording overview in your e-
mail box. Contact your system administrator for more information.
You can start recording calls in the following situations:
• during an active call;
• During a conference call (with maximum two participants)
• During an incoming/outgoing call
• in call preparation;
• During dialing with a busy line.
Call recording only starts when the connection is set up. Therefore, no
ring-back tones or wait tones are recorded.
Call recording is temporarily interrupted during an enquiry and an e-mail is
sent with the recording made up till then. Recording restarts automatically
once the call connection with the enquiry call party is set up and/or once
the call connection with the first correspondent is restored.
The maximum recording time for each .wave file depends on the system
configuration. When the predefined or maximum recording time is
reached, the recording stops automatically, the file is sent to your e-mail
address and a new recording starts at the same time. Contact your system
administrator for more information.
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 88).
Notes: • Recording calls may infringe on your national data protection provisions
or be permitted only under certain circumstances. If you intend to use
this function notify your call party in advance.
• You cannot record a conversation involving more than two call parties
(enquiry call, conference). The recording is automatically stopped if you
park your call party or put him on hold.
Recording a call:
Press the function key for
incoming/outgoing call or an active call.
➔
The call is recorded. The LED on the function key is switched on
(Mitel 6865 SIP only).
46
Call recording: start/stop as soon as you have an
Mitel 6863 SIP / Mitel 6865 SIP
eud-1663/2.0 – R6.0 – 06.2018