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Phoning
Brokering between an enquiry call party and
your call partner
You are talking with an enquiry call party and have your first call partner on
hold. You want to be able to switch back and forth between the two.
In an enquiry call you can use the brokering function to switch back and
forth between an enquiry call party and the party on hold. Brokering is pos-
sible with both internal and external users. You can also broker between
conference parties as a group and an enquiry call party.
Note:
See chapter "Enquiry call during a call", page 38 for enquiry calls.
Brokering (to switch back and forth between the callers):
You are in an active call and have set up a connect to another call party with the
Enquiry function.
Press the flashing line key.
➔
Your call partner changes. The other call party is put on hold.
Note:
You can also switch between call parties by pressing the corresponding busy
lamp field key to which you have saved the call party.
Terminating a call:
Press the End key.
Recommence conversation with the first call party:
Press the flashing line key.
40
Mitel 6863 SIP / Mitel 6865 SIP
eud-1663/2.0 – R6.0 – 06.2018
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