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Call transfer with prior notice (you are in a call):
Enter the call number of the second call party and press the
press the corresponding busy lamp field).
➔
The second call party is called; first call party is put on hold.
Wait for the first ring tone.
Put the handset on-hook.
➔
The other party is then called directly by your first call partner.
➔
Recall: If the other party does not answer, the call comes back to your phone.
Note:
You can change the procedure by first starting an enquiry call before call trans-
fer.
Take (pick up own call)
You want to transfer a call from one phone to another without interrupting
the connection (for example, from a desk phone to a cordless phone).
The take function can be used to transfer calls between your phones.
Requirements: You are using the one number user concept (see chapter
"One number user concept", page 8).
You must save this function to a configurable key using Self Service Portal
(see chapter "Configuring or deleting a key assignment", page 88).
Picking up your own call (you are in an active call):
Press the function key for Take.
➔
After a brief moment, you are connected with the caller on another phone.
Starting announcement
You want to speak directly to an internal user or an announcement group
via the loudspeaker - where available - without expecting an answer (simi-
lar to an intercom). The recipient is alerted to the announcement by two
short signal tones. You are immediately unilaterally connected via the
loudspeaker.
If the internal user has secured their phone against announcements (con-
figuration see chapter "Activating protection against call types", page 82),
you cannot contact them using an announcement. You will get the
engaged tone.
Mitel 6863 SIP / Mitel 6865 SIP
eud-1663/2.0 – R6.0 – 06.2018
Phoning
Dial
softkey (or
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