Mitel Deskphone 6867 Manual
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Mitel Deskphone 6867 Manual

Mitel Deskphone 6867 Manual

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SIP Phones
SIP Phones
Exported on  11/08/2019

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Summary of Contents for Mitel Deskphone 6867

  • Page 1 SIP Phones SIP Phones Exported on  11/08/2019...

  • Page 2: Table Of Contents

    SIP Phones  –  SIP Phones Table of Contents About this guide ....................9 Mitel Deskphones..................... 10 General information about Mitel deskphones..............10 2.1.1 Supported deskphone models........................... 10 2.1.2 Supported expansion models ..........................12 2.1.2.1 Keys..................................12 Mitel Deskphone 6863......................13 2.2.1...
  • Page 3 2.4.3.1 Extensions ................................31 2.4.3.2 Intercom ................................33 2.4.3.3 Voicemail ................................33 2.4.3.4 Group Voicemail..............................33 2.4.3.5 Directories (Contacts) ............................34 Mitel Deskphone 6869......................34 2.5.1 Quick Reference Guide............................34 2.5.1.1 Getting started ..............................34 2.5.1.2 Prerequisites ............................... 34 2.5.1.3 Logging in or logging off from free seating phone .................... 34 2.5.1.4 Navigating the phone ............................
  • Page 4 SIP Phones  –  SIP Phones 2.6.1.4 Navigating the Phone ............................43 2.6.1.5 Calling a user ............................... 45 2.6.1.6 Answering an Incoming Call ..........................45 2.6.1.7 Missed Calls ................................. 45 2.6.1.8 Outgoing Calls ..............................45 2.6.1.9 Transferring calls..............................46 2.6.1.10 Holding and resume calls ........................... 46 2.6.1.11 Parking and picking up calls..........................
  • Page 5 SIP Phones  –  SIP Phones 2.7.3.1 Extensions ................................55 2.7.3.2 Intercom ................................56 2.7.3.3 Voicemail ................................56 2.7.3.4 Group Voicemail..............................56 2.7.3.5 Directories (Contacts) ............................57 MiVoice Deskphone 6930 ...................... 57 2.8.1 Quick Reference Guide............................57 2.8.1.1 Getting started ..............................57 2.8.1.2 Prerequisites ...............................
  • Page 6 SIP Phones  –  SIP Phones 2.9.2 Basic call handling .............................. 66 2.9.2.1 Calling a user ............................... 66 2.9.2.2 Answering an Incoming Call ..........................66 2.9.2.3 Missed Calls ................................. 66 2.9.2.4 Outgoing Calls ..............................67 2.9.2.5 Transferring calls..............................67 2.9.2.6 Holding and resume calls ........................... 67 2.9.2.7 Parking and picking up calls..........................
  • Page 7 3.8.1.3 To change the ringtone on a Snom 7xx or 8xx  ....................80 MiVoice Conference and Video Phone ............81 Quick Reference guide ......................81 4.1.1 Getting started  ..............................81 4.1.1.1 Conference Call ..............................81 SIP Deskphone Product Specification ............83 Mitel Deskphone Feature List ................84  –  7...
  • Page 8 SIP Phones  –  SIP Phones RELEASED Nov 08, 2019 12:38 | SIP Phones guide   –  8...

  • Page 9: About This Guide

    SIP Phones  –  SIP Phones 1 About this guide This guide describes the functionality in the SIP phones for end users. This guide is applicable for: • Mitel desk phones • Snom desk phones • MiVoice Conference and Video Phone The following documents are relevant to the information contained in this guide: •...

  • Page 10: Mitel Deskphones

    SIP Phones  –  SIP Phones 2 Mitel Deskphones 2.1 General information about Mitel deskphones For general information about Mitel Deskphones, please visit http://edocs.mitel.com/. 2.1.1 Supported deskphone models Desktphone model Mitel 6863 Mitel 6865 Mitel 6867 Mitel Deskphones –  10...
  • Page 11 SIP Phones  –  SIP Phones Desktphone model Mitel 6869 Mitel 6873 MiVoice 6920 MiVoice 6930 Mitel Deskphones –  11...

  • Page 12: Supported Expansion Models

    M695 with 69xx series  The Mitel 68 series consists of handset, screen, navigation/select key, numpad, option keys and softkeys.  Using the phone  An administrator can configure the function of the keys on your phone. Ask your administrator which function keys are configured on your phone.

  • Page 13: Mitel Deskphone 6863

    Speed Dial Keys - press and hold a num pad key to dial a number  If the phone is a free seating phone, one soft key is always configured as either a log off key or a menu key. 2.2 Mitel Deskphone 6863 2.2.1 Quick Reference guide Mitel Deskphones –  13...

  • Page 14: Getting Started

    Press the Menu key and select Log off all users. Press Done. Navigating the phone The Mitel 6863 consists of handset, screen, navigation/select key, numpad, option keys, Line keys (L-keys) and Soft keys (S-keys). L-keys and S-keys can be configured with additional functions.
  • Page 15 Answer with headset or speakerphone Settings Indicator Voicemail L-key On-hold Navigate (L-key) Mute Transfer (L-key) Volume Down S-key Volume Up Basic handling  Answering an Incoming Call Answer an incoming call Lift your handset or press the Answer button. Mitel Deskphones –  15...
  • Page 16 Type the number to the 3rd part and press Dial. Wait until answer.   Ask the 3rd party if you should transfer the call. Transfer the call by pressing Transfer. Blind transfer During your ongoing call, press Transfer. Mitel Deskphones –  16...

  • Page 17: Move Call

     Press *6* # on the device where the call shall be move to, to move the call. Common pick up Press *5* # to pick up a group members calls. (Enabled by System Administrator).   Function codes for SIP phones can be configured as function key “Phone Number”. Mitel Deskphones –  17...
  • Page 18  Display personal contact list Press the S-key configured with Favorites to bring up your personal contact list. Search for a contact Press Menu key and select Directory search.  Enter your search information, and press Enter. A list is displayed.  Select a contact and press Enter. Mitel Deskphones –  18...

  • Page 19: Mitel Deskphone 6865

    SIP Phones  –  SIP Phones 2.3 Mitel Deskphone 6865 Quick Reference Guide 2.3.1 Getting started 2.3.1.1 We recommend using the phone's user guide. For more information on handling the phone, please visit http:// edocs.mitel.com/. Prerequisites Your deskphone must be provisioned to your account, or to your organization as a free seating phone.
  • Page 20 SIP Phones  –  SIP Phones Navigating the phone The Mitel 6865 consists of handset, screen, navigation/select key, numpad, option keys, Line keys (L-keys) and Soft keys (S-keys). L-keys and S-keys can be configured with additional functions. Keys Navigator Indicator End call...
  • Page 21 Press Enter. The contact is dialled. Dial by S-key Press the S-key that is assigned to a number you want to dial. Dial by speed Dial key Press and hold the keypad key (1-9). The number associated with the key is called. Mitel Deskphones –  21...
  • Page 22 When a call is established with one party, press the Conference key and enter the number to the third party. Press Dial. The other party is put on hold. After the third party has answered: press the Conference key to start the conference.  Presence Mitel Deskphones –  22...

  • Page 23: Record A Call

    Park the ongoing call by pressing the Park S-key. Press the Extension S-key to answer the monitored call. Move a call to a deskphone In a ongoing call, press the Move here S-key. The call will be moved to a deskphone. Mitel Deskphones –  23...
  • Page 24 Other extensions can be monitored from function keys on your telephone. The monitoring keys are called Extension. When the monitored extension is busy in a call, the indicator next to the function key is lit in red. If the extension is free the indicator color is green.  Mitel Deskphones –  24...
  • Page 25 Group Inbox function number. You may only monitor groups where the main user (line 1) is member. In the voice mail call, messages may be handled using keys (DTMF) described in the User Portal Inbox menu.  Mitel Deskphones –  25...

  • Page 26: Mitel Deskphone 6867

    Press the Directory search S-key. The Directory search is displayed.  Enter your search information, and press Enter. A list is displayed.  Select a contact and press Enter. 2.4 Mitel Deskphone 6867 2.4.1 Quick Reference Guide 2.4.1.1 Getting started We recommend using the phone's user guide. For more information on handling the phone, please visit http://...

  • Page 27: Navigating The Phone

    Your username is displayed on the screen when the login is successful. Log off Press the Log off key. Press Enter. 2.4.1.4 Navigating the Phone The Mitel 6867 consists of handset, screen, navigation/select key, numpad, option keys, Line keys (L-keys) and Soft keys (S-keys). L-keys and S-keys can be configured with additional functions. Keys S-key(s)
  • Page 28 • Home Office • Meeting + End time • Vacation + End time Call Forward All, calls that are redirected, is displayed on the top right Voicemail (number of unread voicemails), is displayed on the top right Mitel Deskphones –  28...

  • Page 29: Basic Call Handling

    Dial by S-key • Press the S-key that is assigned to a number you want to dial.  Dial by speed Dial key • Press and hold the keypad key (1-9). The number associated with the key is called.  Mitel Deskphones –  29...

  • Page 30: Transferring Calls

    When a call is established with one party, press the Conference key and enter the number to the third party. Press Dial. The other party is put on hold. After the third party has answered: press the Conference key to start the conference.  Mitel Deskphones –  30...

  • Page 31: Presence

    Answer a monitored extension call during an ongoing call Park the ongoing call by pressing the Park S-key. Press the Extension S-key to answer the monitored call. Move a call to a deskphone In a ongoing call, press the Move here S-key. The call will be moved to a deskphone. Mitel Deskphones –  31...
  • Page 32 Other extensions can be monitored from function keys on your telephone. The monitoring keys are called Extension. When the monitored extension is busy in a call, the indicator next to the function key is lit in red. If the extension is free the indicator color is green.  Mitel Deskphones –  32...

  • Page 33: Intercom

    Group Inbox function number. You may only monitor groups where the main user (line 1) is member. In the voice mail call, messages may be handled using keys (DTMF) described in the User Portal Inbox menu.  Mitel Deskphones –  33...

  • Page 34: Directories (Contacts)

    Press the Directory search S-key. The Directory search is displayed.  Enter your search information, and press Enter. A list is displayed.  Select a contact and press Enter. 2.5 Mitel Deskphone 6869 2.5.1 Quick Reference Guide 2.5.1.1 Getting started We recommend using the phone's user guide. For more information on handling the phone, please visit http://...

  • Page 35: Navigating The Phone

    Your username is displayed on the screen when the login is successful. Log off Press the Log off key. Press Enter. 2.5.1.4 Navigating the phone The Mitel 6869 consists of handset, screen, navigation/select key, numpad, option keys, Line keys (L-keys) and Softkeys (S-keys). L-keys and S-keys can be configured with additional functions. Keys Display...
  • Page 36 • Home Office • Meeting + End time • Vacation + End time Call Forward All, calls that are redirected, is displayed on the top right Voicemail (number of unread voicemails), is displayed on the top right Mitel Deskphones –  36...

  • Page 37: Calling A User

    Press Enter. The contact is dialled. Dial by S-key Press the S-key that is assigned to a number you want to dial.  Dial by speed Dial key Press and hold the keypad key (1-9). The number associated with the key is called.  Mitel Deskphones –  37...

  • Page 38: Transferring Calls

    When a call is established with one party, press the Conference S-key and enter the number to the third party. Press Dial. The other party is put on hold. After the third party has answered: press the Conference S-key to start the conference.  Mitel Deskphones –  38...

  • Page 39: Presence

    Answer a monitored extension call during an ongoing call Park the ongoing call by pressing the Park S-key. Press the Extension S-key to answer the monitored call. Move a call to a deskphone In a ongoing call, press the Move here S-key. The call will be moved to a deskphone. Mitel Deskphones –  39...
  • Page 40 Other extensions can be monitored from function keys on your telephone. The monitoring keys are called Extension. When the monitored extension is busy in a call, the indicator next to the function key is lit in red. If the extension is free the indicator color is green.  Mitel Deskphones –  40...

  • Page 41: Intercom

    Group Inbox function number. You may only monitor groups where the main user (line 1) is member. In the voice mail call, messages may be handled using keys (DTMF) described in the User Portal Inbox menu.  Mitel Deskphones –  41...

  • Page 42: Directories (Contacts)

    Press the Directory search S-key. The Directory search is displayed.  Enter your search information, and press Enter. A list is displayed.  Choose a contact and press Select. 2.6 Mitel Deskphone 6873 2.6.1 Quick Reference Guide 2.6.1.1 Getting started We recommend using the phone's user guide. For more information on handling the phone, please visit http://...

  • Page 43: Navigating The Phone

    Press the Log off key. Press Enter. 2.6.1.4 Navigating the Phone The Mitel 6873 consists of handset, screen, navigation/select key, numpad, option keys, Line keys (L-keys) and Softkeys (S-keys). L-keys and S-keys can be configured with additional functions. Swipe left or right in the top S-key area to switch S-key pages. Swipe left and right on the area to the right of the top S-key to switch to the line and call screen.
  • Page 44 Activity information is displayed in the bottom right with optionally End time of the current activity: Examples: • Office • Home Office • Meeting + End time • Vacation + End time Call Forward All, calls that are redirected, is displayed on the top right Mitel Deskphones –  44...

  • Page 45: Calling A User

    Navigate with the up and down key and select Incoming calls. Press Enter. A menu with incoming calls is displayed. Navigate with the up and down key and select the contact to call. Press Enter. The contact is dialled. Dial by S-key Mitel Deskphones –  45...

  • Page 46: Transferring Calls

    When a call is established with one party, press the Conference S-key and enter the number to the third party. Press Dial. The other party is put on hold. After the third party has answered: press the Conference S-key to start the conference.  Mitel Deskphones –  46...

  • Page 47: Presence

    Move call to another device  Press *6* # on the device where the call shall be move to, to move the call. Common pick up Press *5* # to pick up a group members calls. (Enabled by System Administrator).  Mitel Deskphones –  47...

  • Page 48: Advanced Call Handling

    Other extensions can be monitored from function keys on your telephone. The monitoring keys are called Extension. When the monitored extension is busy in a call, the indicator next to the function key is lit in red. If the extension is free the indicator color is green.  Mitel Deskphones –  48...

  • Page 49: Intercom

    Group Inbox function number. You may only monitor groups where the main user (line 1) is member. In the voice mail call, messages may be handled using keys (DTMF) described in the User Portal Inbox menu.  Mitel Deskphones –  49...

  • Page 50: Directories (Contacts)

    Your deskphone must be provisioned to your account, or to your organization as a free seating phone.  2.7.1.3 Navigating the Phone The desk phone consists of handset, screen, navigation/select key, numpad, option keys and Soft keys (S-keys). S-keys can be configured with additional functions. Mitel Deskphones –  50...
  • Page 51 SIP Phones  –  SIP Phones Keys Top soft keys End call Bottom soft keys* Redial calls Menu Navigator On-hold Contacts Mute Mitel Deskphones –  51...
  • Page 52 Activity information is displayed in the bottom right with optionally End time of the current activity: Examples: • Office • Home Office • Meeting + End time • Vacation + End time Call Forward All, calls that are redirected, is displayed on the top right Mitel Deskphones –  52...

  • Page 53: Basic Call Handling

    Press the Call log S-key. A menu is displayed. Navigate with the up and down key and select Missed calls. Press Select. A menu with missed calls is displayed. Check the missed call. Press left arrow key to exit the call list. Mitel Deskphones –  53...

  • Page 54: Outgoing Calls

    When a call is established with one party, press the Conference key and enter the number to the third party. Press Dial. The other party is put on hold. After the third party has answered: press the Conference key to start the conference.  2.7.2.8 Presence Press the Presence S-key. The Presence menu is displayed.  Mitel Deskphones –  54...

  • Page 55: Recording

    Answer a monitored extension call during an ongoing call Park the ongoing call by pressing the Park S-key. Press the Extension S-key to answer the monitored call. Move a call to a deskphone In a ongoing call, press the Move here S-key. The call will be moved to a deskphone. Mitel Deskphones –  55...

  • Page 56: Intercom

    Group Inbox function number. You may only monitor groups where the main user (line 1) is member. In the voice mail call, messages may be handled using keys (DTMF) described in the User Portal Inbox menu.  Mitel Deskphones –  56...

  • Page 57: Directories (Contacts)

    2.8.1.1 Getting started We recommend using the phone's user guide. For more information on handling the phone, please visit http:// edocs.mitel.com/.  2.8.1.2 Prerequisites  Your deskphone must be provisioned to your account, or to your organization as a free seating phone.  Mitel Deskphones –  57...

  • Page 58: Navigating The Phone

    The deskphone consists of handset, screen, navigation/select key, numpad, option keys and Soft keys (S-keys). S-keys can be configured with additional functions. Keys Top soft keys End call Bottom soft keys* Redial calls Menu Navigator On-hold Contacts Mute Call log Answer with headset or speakerphone Voicemail Settings Mitel Deskphones –  58...

  • Page 59: Logging In Or Logging Off From Free Seating Phone

    2.8.1.4 Logging in or logging off from free seating phone Log in Enter the short (Alias) number in the Enter login number field. Press Enter. Enter PIN code. Your username is displayed on the screen when the login is successful. Log off Mitel Deskphones –  59...

  • Page 60: Basic Call Handling

    Press Enter. A menu with incoming calls is displayed. Navigate with the up and down key and select the contact to call. Press Enter. The contact is dialled. Dial by S-key Press the S-key that is assigned to a number you want to dial.  Mitel Deskphones –  60...

  • Page 61: Transferring Calls

    Press Presence to change back to the selected option, for example Office.  The presence states listed in the menu are configured by the system administrator. Contact your administrator to add a presence state. 2.8.2.10 Recording Record a call Mitel Deskphones –  61...

  • Page 62: Move Call

    Extension. When the monitored extension is busy in a call, the indicator next to the function key is lit in red. If the extension is free the indicator color is green.  2.8.3.2 Intercom Initiate an intercom call Press the Intercom S-key. The call is connected automatically. Answer an Intercom Call Mitel Deskphones –  62...

  • Page 63: Voicemail

     Display Favorites/personal contact list Press the S-key configured with Favorites to bring up your personal contact list. Search for a contact Press the Directory search S-key. The Directory search is displayed.  Enter your search information, and press Enter. A list is displayed.  Choose a contact and press Select. Mitel Deskphones –  63...

  • Page 64: Mivoice Deskphone 6940

    Swipe left or right in the top S-key area to switch S-key pages. Swipe left and right on the area to the right of the top S-key to switch to the line and call screen. Swipe up and down to scroll though the different lines or calls on the respective screen. Mitel Deskphones –  64...
  • Page 65 Activity information is displayed in the bottom right with optionally End time of the current activity: Examples: • Office • Home Office • Meeting + End time • Vacation + End time Call Forward All, calls that are redirected, is displayed on the top right Mitel Deskphones –  65...

  • Page 66: Logging In Or Logging Off From Free Seating Phone

    Check missed calls: Press the Call log S-key. A menu is displayed. Navigate with the up and down key and select Missed calls. Press Select. A menu with missed calls is displayed. Check the missed call. Press Done to exit the call list. Mitel Deskphones –  66...

  • Page 67: Outgoing Calls

    2.9.2.7 Parking and picking up calls Press the Hold key to put an ongoing call on hold. Press the Pickup S-key to pick up a parked call. 2.9.2.8 Conference When a call is established with one party, press the Conference S-key and enter the number to the third party. Mitel Deskphones –  67...

  • Page 68: Presence

    Answer a call to an extension The Extension function indicator is flashing. Press the Extension S-key to answer the call. Answer a monitored extension call during an ongoing call Park the ongoing call by pressing the Park S-key. Press the Extension S-key to answer the monitored call. Mitel Deskphones –  68...

  • Page 69: Intercom

    If there are pending messages, the message indicator is slowly flashing and the number of messages is displayed.  Press Voicemail S-key. 2.9.3.4 Group Voicemail Call voicemail system Press Group Voice Inbox S-key.  Listen to received messages If there are pending messages, the message indicator is slowly flashing and the number of messages is displayed.  Press Group Inbox S-key. Mitel Deskphones –  69...

  • Page 70: Directories (Contacts)

    Choose a contact and press Select. 2.10 68xx and 69xx Administration Guide For detailed information of the Mitel SIP phones, please see Mitel 6800/6900 Series SIP Phones, Administration Guide on  https://www.mitel.com/open-solutions .  Open a desk phone model, for example 6867, and fetch the linked '6800 SIP Admin Tools Information.zip'...

  • Page 71: Snom Desk Phones

    SIP Phones  –  SIP Phones 3 Snom Desk phones 3.1 Supported Snom phones  Please see the Compatibility matrix for valid firmware, supported phone models and version of Backend. Snom model Snom 300 Snom D305 Snom D315 Snom 320** Snom D345 Snom 360** Snom 370** Snom D375...

  • Page 72: Snom Deskphone - Logging In And Out

    SIP Phones  –  SIP Phones Snom model Snom 820** Snom 821** Snom 870** Snom Meeting Point Snom M9** Snom PA1  ** EOL, End Of Life - Product will no longer get any security updates. For more information, please see the C ompatibility Matrix and www.snom.com ...

  • Page 73: Snom Deskphone - Calling

    SIP Phones  –  SIP Phones Enter your short number and press OK. Click OK for the registrar. Enter your PIN code and press OK. Log out from a free seating phone Press Down. Press OK to log out. 3.3 Snom Deskphone - Calling 3.3.1 Quick Reference Guide ...
  • Page 74 SIP Phones  –  SIP Phones Calling sessions NOT supportive device Make an attended transfer Dial a number  Enter the full phone number or the short number.  Press OK.  Call by pressing the shortcut key  Press the shortcut key to the user. Call a contact in your personal contact list ...

  • Page 75: Snom Deskphone - Call Monitoring And Pickup

    SIP Phones  –  SIP Phones Blind transfer allows the calling party to be transferred to another party. When a call is blind transferred, the remote party will be transferred directly. If the transfer fails because of no answer or a busy line the transferred party can connect with the party that transferred the call again. ...

  • Page 76: Snom Deskphone - Presence Settings

    SIP Phones  –  SIP Phones LED off - Idle call state LED blinking - Ringing on the extension, or call on put on hold by you. Press the function key to pick up the call. LED on - Call connected 3.5 Snom Deskphone - Presence Settings 3.5.1 Quick Reference Guide ...

  • Page 77: Snom Deskphone - Recording

    SIP Phones  –  SIP Phones Speed dial A speed dial key dials directly to a configured contact. The contact could either be specified by your administrator or specified by yourself using the user web interface. Adding contacts to your speed dial positions If your administrator has mapped the speed dial functionality to your function keys you can add your own speed dial contacts.

  • Page 78: Snom Deskphone - Shortcut Keys

    SIP Phones  –  SIP Phones To record an ongoing call • Press the record button, or the second key below the display.  • To end the recording: hang up.  When you record calls the recording will be saved in your inbox. When you record calls the recording will be saved in your inbox.

  • Page 79: Extensions

    SIP Phones  –  SIP Phones Import contacts  Click Import contacts from the contact list page. Browse for a file with semicolon separated contact information. Follow the instructions on screen. It is possible to map each field in the textfield to a corresponding contact field in the system.

  • Page 80: To Change The Ringtone On A Snom 360 Or 370

    SIP Phones  –  SIP Phones 3.8.1.2 To change the ringtone on a Snom 360 or 370  Press Settings. Use the four-way navigation button to navigate to Ring tone. Select the extension whose ringtone you want to change. Use the navigation button to browse through the available ringtones. Press to save.

  • Page 81: Mivoice Conference And Video Phone

    Getting started  4.1.1  We recommend using the phone's user guide for more information on handling the phone, please visit ww w.mitel.com. 4.1.1.1 Conference Call Make a conference call Press Phone or Video Phone and type the telephone number, OR Press Redial and select a number from the Redial list.
  • Page 82 SIP Phones  –  SIP Phones Establish the the call. Press Hold Call to hold the first call. Call a second participant to the conference, and repeat step 1-3 above, OR answer an incoming call. Press Add Participant key to add the second call to the conference. Repeat up to 4 participant of the conference.

  • Page 83: Sip Deskphone Product Specification

    SIP Phones  –  SIP Phones 5 SIP Deskphone Product Specification  For list of functionality in Mitel Deskphones, please download SIP Deskphone Feature list.  Please see the Compatibility Information for supported phone models, valid firmware and version of Backend.

  • Page 84: Mitel Deskphone Feature List

    SIP Phones  –  SIP Phones 6 Mitel Deskphone Feature List This page provides information on Mitel Deskphone features and firmware version.  General Information Firmware Release:  5.1 Not Applicable Feature Notes Basic Features Call Origination Call Termination Call Forward All...
  • Page 85 Meet-Me Conferencing - G722 Meet-Me Conferencing - AMR-WB Conference Drop Specific Party Do-Not-Disturb (Phone Side) Do-Not-Disturb (Server Side) Hold/Unhold Call - RFC2543 Hold/Unhold Call - RFC3264 Hold Call Visual Indication Hold Call Reminder Tones (Calling Party) Mitel Deskphone Feature List –  85...
  • Page 86 181 Call Being Forwarded Dial Plan Emergency Dial Plan Abbreviated Dialing Device config: Speed dial keys Long Distance Calling Feature Access Code Dialing Announcement Music-on-hold Extended Features (Phone Side) 24-Line distinct SIP Account Support Outbound Proxy Support Mitel Deskphone Feature List –  86...
  • Page 87 Native Hot Desking / Visitor Desk Phone (VDP) Directory Services Personal Directory or Phonebook (CSV) Microsoft Exchange Directory LDAP Directory Export Complete Phone Directory Import Server-Side Corporate Directory Import Server-Side Personal Directory Xsi Directory (see Xsi Support below for more details) Mitel Deskphone Feature List –  87...
  • Page 88 Message Waiting Indicator - solicited Message Waiting Indicator with message waiting count Message Waiting Indicator with customized Request-URI Voice Portal Outcall Diversion Header History-Info Header Register Authentication Maximum Registration Invite Authentication Re-Invite/Update Authentication Refer Authentication Missed Calls Display Sync Mitel Deskphone Feature List –  88...
  • Page 89 Spanish Language Web Interface German Language Web Interface Italian Language Web Interface UTF-8 Support Network Services DHCP Client FTP Client HTTP Client HTTP Server HTTPS Client HTTPS Server TFTP Client Telnet Server Static IP support Mitel Deskphone Feature List –  89...
  • Page 90 DTMF out-of-band (RFC2833) DTMF in-band  DTMF in SIP INFO DTMF Relay DTMF Flash Support Remote Phone Restart with SIP NOTIFY Multiple SIP Proxy support (per line/account SIP registrar) Intercom (ALERT-INFO header) Auto Answer (CALL-INFO header) Mitel Deskphone Feature List –  90...
  • Page 91 XML' prgkey,softkey,topsoftkey or expansion module; type:paging, value: <multicast IP address and port to sent media to>, for example 224.0.0.2:10000" Remote Ringback (audio) support SIP Transaction Timer Call Decline Policy BLF (Busy Lamp Field) Support Mitel Deskphone Feature List –  91...
  • Page 92 Config auto-download cfg and firmware per night/wk Download config using TFTP transport Download config using FTP transport Download config using HTTP transport Download config using HTTPS transport Multiple Configuration Servers Redirect Configuration Server (RCS) Local Certificate for HTTPS Device Management Mitel Deskphone Feature List –  92...
  • Page 93 (proxy) Register Failover/Failback edge nodes will handle backup to service node (proxy) Invite Failover/Failback edge nodes will handle backup to service node (proxy) Bye Failover edge nodes will handle backup to service node (proxy) Mitel Deskphone Feature List –  93...
  • Page 94 Disable Web Services Ports (80, 443, 49249) Phone Lock TLS 1.1 TLS 1.2 SHA-2 Certificate IEEE SPECs IEEE 802.3af Inline Power IEEE 802.3at Inline Power IEEE 802.1p QoS IEEE 802.1Q VLAN Tagging IEEE 802.1x ANSI/TIA Specs ANSI/TIA-1057 - LLDP-MED LLDP ELIN Mitel Deskphone Feature List –  94...
  • Page 95 AMR-WB Config Codec Preference and Order Codec Negotiation Codec Renegotiation Session Border Controller (SBC) / Application Layer Gateway (ALG) "Device Vendor, Model, Version MiCloud Telepo EdgeNode" REGISTER Outgoing INVITE Incoming INVITE Outgoing SUBSCRIBE Outgoing NOTIFY Mitel Deskphone Feature List –  95...
  • Page 96 STUN (Simple Traversal of UDP Networks) uPNP (Universal Plug-and-Play) Operations, Administration, Maintenance RTCP-XR Enable/Disable WebUI Web SIP Registration Info/Status Realtime Phone Debug/Status Messages Restart Reasons TCPdump Watchdog Hard Key Reprogramming Collapsed Softkey Screen Reset to Factory Default Settings Web Recovery Mitel Deskphone Feature List –  96...

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