User Attendance Messages; Non-Lexmark Supply - Lexmark MB2236 Service Manual

Action
Step 20
Replace the main drive. See
Does the problem remain?
Step 21
a
Reseat all the cables on the controller board.
b
Check if the controller board LED lights up.
c
Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Step 22
Replace the controller board. See
page 228.
Does the problem remain?

User attendance messages

Non‑Lexmark supply
The printer has detected a non‑Lexmark supply or part installed in the printer.
The Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third-party
supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
All life indicators are designed to function with Lexmark supplies and parts and may deliver unpredictable results
if third-party supplies or parts are used. Imaging component usage beyond the intended life may damage the
Lexmark printer or associated components.
Warning—Potential Damage: Use of third-party supplies or parts can affect warranty coverage. Damage
caused by the use of third-party supplies or parts may not be covered by the warranty.
If a customer accepts any and all of these risks and proceeds with the use of non-genuine supplies or parts in
the printer, then instruct the customer to press and hold X and # simultaneously from the control panel for 15
seconds. Do not perform this action yourself.
If a customer does not want to accept these risks, then remove the third-party supply or part from the printer
and install a genuine Lexmark supply or part. For more information, see
Using genuine Lexmark parts and
If the printer does not print after pressing and holding X and # simultaneously for 15 seconds, then instruct the
customer to reset the supply usage counter.
1
From the control panel, navigate to:
Settings > Device > Maintenance > Config Menu > Supply Usage And Counters
2
Select the part or supply to reset.
"Main drive removal" on page
"Controller board removal" on
supplies.
Diagnostics and troubleshooting
117
Yes
Go to step 21.
234.
Contact the next
level of support.
Contact the next
level of support.
3400-48x
No
The problem is
solved.
Go to step 22.
The problem is
solved.