31-33 User Attendance Messages - Lexmark MB2236 Service Manual

Action
Step 5
a
Reseat all the cables on the controller board.
b
Check if the controller board LED lights up.
c
Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Step 6
Replace the controller board. See
page 228.
Does the problem remain?
31–33 user attendance messages
31–33 user attendance messages
Error code Description
31.40 Missing black toner cartridge.
32.40 Unsupported toner cartridge.
32.60 Unsupported imaging unit.
33 Non license return program (NLRP) codes.
Photoconductor and toner cartridge service check
Action
Step 1
Make sure that the imaging unit and toner cartridge is a genuine
Lexmark supply.
Does the problem remain?
Step 2
a
Shake the toner cartridge.
b
Clean the toner cartridge smart chip contacts, and then check
the contacts for damage.
c
Clean the toner cartridge spring contacts, and then check the
contacts for damage.
d
Perform a print test.
Does the problem remain?
"Controller board removal" on
Diagnostics and troubleshooting
121
Yes
Contact the next
level of support.
Contact the next
level of support.
Action
See "Photoconductor and toner cartridge
service check" on page 121.
See "Unsupported imaging unit or toner
cartridge service check" on page
See "Photoconductor and toner cartridge
service check" on page 121.
Yes
Go to step 2.
Go to step 3.
3400-48x
No
Go to step 6.
The problem is
solved.
125.
No
The problem is
solved.
The problem is
solved.