Lexmark MB2236 Service Manual page 162

Action
Step 7
Note: Before performing this step, write down the following
information about the file being sent to the printer:
•
Application used
•
Operating system
•
Driver type
•
File type (PCL, PostScript, XPS, etc.)
a
Reattach the communications cable.
b
Reset the printer.
c
Perform a print job.
Does the problem remain?
Step 8
a
Reset the printer.
b
Perform a different print job.
Does the problem remain?
Step 9
a
Upgrade the firmware.
Note: Contact your next level of support for the correct
firmware level to use.
b
Reset the printer.
c
Perform a print job.
Does the problem remain?
Step 10
Verify if the printer is an MFP.
Is the printer an MFP?
Step 11
Perform a copy job.
Does the problem remain?
Step 12
Perform a scan to computer job.
Does the problem remain?
Step 13
Verify if an optional memory is installed.
Is there an optional memory installed?
Diagnostics and troubleshooting
162
Yes No
Go to step 8. Go to step 10.
Go to step 9. Go to step 10.
Go to step 31. Go to step 10.
Go to step 11. Go to step 13.
Go to step 31. Go to step 12.
Go to step 31. Go to step 13.
Go to step 14. Go to step 16.
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