Lexmark MB2236 Service Manual page 152

Printer declared jam service check
Action
Step 1
a
Shake the toner cartridge.
b
Clean the toner cartridge smart chip contacts, and then check
the contacts for damage.
c
Clean the toner cartridge spring contacts, and then check the
contacts for damage.
d
Perform a print test.
Does the problem remain?
Step 2
Replace the toner cartridge.
Does the problem remain?
Step 3
a
Shake the imaging unit.
b
Clean the imaging unit smart chip contacts, and then check the
contacts for damage.
c
Clean the imaging unit spring contacts, and then check the
contacts for damage.
d
Perform a print test.
Does the problem remain?
Step 4
Check the smart chip for proper installation and damage.
Is the smart chip properly installed and free of damage?
Step 5
Replace the imaging unit
Does the problem remain?
Step 6
a
Unplug the power cord from the printer.
b
Wait for 20 seconds, and then turn on the printer.
Does the problem remain?
Step 7
a
Reseat all the cables on the controller board.
b
Check if the controller board LED lights up.
c
Check the controller board for proper installation and damage.
Is the controller board properly installed and free of damage?
Diagnostics and troubleshooting
152
Yes No
Go to step 2. The problem is
solved.
Go to step 3. The problem is
solved.
Go to step 4. The problem is
solved.
Go to step 6. Go to step 5.
Go to step 6. The problem is
solved.
Go to step 7. The problem is
solved.
Contact the next Go to step 8.
level of support.
3400-48x