Xycom 3400 Series Hardware Reference Manual page 79

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2. Make sure the front panel assembly is properly attached to the unit.
3. Attach failure information to the unit to speed processing.
4. Place the unit securely in its original packaging or an equivalent heavy-duty box.
5. Mark the RMA number on your purchase order and on the outside of the box.
6. Send the unit to the address given when you receive your RMA number.
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Type of service desired: product repair or product exchange
Product model number, part number, quantity, serial number(s), and warranty
status
Failure mode and failure systems
Purchase order number or repair order number