Instrument Warranty - Xylem EXO Series User Manual

Instrument Warranty

6.1
7.4
Warranty Card
Register your product with the
online warranty card:
www.EXOwater.com/warranty
This warranty does not include batteries or damage resulting from defective batteries. As documented in
the Maintenance Section of this manual, batteries should be removed from all sondes and handheld when
the product is not in use. Since many battery manufacturers will repair or replace any equipment that has
been damaged by their batteries, it is essential that leaky or defective batteries be retained with the damaged
product until the manufacturer has evaluated the claim.
The warranty period for chemicals and reagents is determined by the expiration date printed on their labels.
Within the warranty period, we will repair or replace, at our sole discretion, free of charge, any product that
we determine to be covered by this warranty.
To exercise this warranty, write or call your local representative, or contact Technical Support. Send the
product and proof of purchase, transportation prepaid, to the Authorized Service Center selected by the
manufacturer. Repair or replacement will be made and the product returned transportation prepaid. Repaired
or replaced products are warranted for the balance of the original warranty period, or at least 90 days from
date of repair or replacement.
Limitation of Warranty
This Warranty does not apply to any EXO product damage or failure caused by (i) failure to install, operate
or use the product in accordance with the written instructions, (ii) abuse or misuse of the product, (iii)
failure to maintain the product in accordance with the written instructions or standard industry procedure,
(iv) any improper repairs to the product, (v) use by you of defective or improper components or parts in
servicing or repairing the product, or (vi) modification of the product in any way not expressly authorized
by the manufacturer.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YSI's LIABILITY UNDER
THIS WARRANTY IS LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, AND THIS SHALL BE YOUR
SOLE AND EXCLUSIVE REMEDY FOR ANY DEFECTIVE PRODUCT COVERED BY THIS WARRANTY. IN NO
EVENT SHALL YSI BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM ANY DEFECTIVE PRODUCT COVERED BY THIS WARRANTY.
EXO sondes and sensors are warranted for two years and the
EXO handheld for three years against defects in workmanship
and materials when used for their intended purposes and
maintained according to instructions and exclusive of
batteries and any damage caused by defective batteries. All
cables are warranted for one year.
Regular maintenance of sondes and sensors, such as replacing
damaged o-rings, is described in the Maintenance section of
this manual. Users are expected to follow these guidelines
to keep their equipment in good and proper working order
and to protect the warranty on the product. Damage due to
accidents, misuse, tampering, or failure to perform prescribed
maintenance is not covered.
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